Log-in question (hp connected)

The other threads on this are old, and supposedly "solved"...
I log in to ePrintCenter, get re-directed to hp connected, then to the /ca/en sub-page...and a page error!
Evidently I have to become American to log in; /us/en works ok.
This is an old problem, so why are we still being directed to /ca/en (or, why isn't it working yet?)
In one solution the advice was to not use IE. Well I don't use IE; my PC browser is Firefox but the same thing happens on the iPad (Safari). With these browsers in place I don't feel a need to add Chrome.
Please get it together hp. Some folks would find this too frustrating and give up.

@onthelam
Thank you for your response. I will be sure to relay it to the appropriate team.
If you look at the HP Connected website, it is currently only showing support for the United States and the United Kingdom. All other countries should be using www.eprintcenter.com
If you are in Canada and logging into www.eprintcenter.com, please make sure that you have sent Canada as your country for the website. To do this, go to the bottom of the website and look in the lower left corner > set to Canada. (I tested this this morning and set it to Canada and did not get the re-direct. Also was able to register a printer)
If you have this set to United States, you will get the re-direct to www.hpconnected.com
Again, thank you and I will replay this compliant to the appropriate team.
Thank you.
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as Accepted Solution

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Last edited by FooSoft (2009-04-18 19:52:28)

glad you posted it first i had the same problem.
However, samba was complaining that
printing = none
was invalid. I removed that line and it works great.
thanks
Last edited by lio (2009-10-16 00:20:14)

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