Log into itunes app store but when i select a  catagory nothing shows up

when i select a specific catagory in the itunes app store nothing apprears

Hi there renovern,
You may find the troubleshooting steps in the article below helpful.
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/ts4123
-Griff W. 

Similar Messages

  • Unable to log into itunes & app store

    I am unable to log into itunes & app store from my iphone5s OS 7.1.1. The apple ID works on the apple site and from my apple tv and ipad etc. I have rebooted the iphone, deleted icloud and logged back in successfully. I can use find my iphone and see my other devices. When I go to settings > iTunes & App Store > enter the apple ID and password and press sign in > it shows a activity circle at the top by the wifi indicator but then nothing else happens. Settings > iTunes & App Store still has my username and password. I can press sign in again but nothing happens.
    I've tried to go into iTunes Store and look at my previous purchased movies but it keeps prompting me to sign in..  I use existing apple ID > enter ID and pass > and it just loops the same process over and over..   use existing apple ID > enter ID and pass > use existing apple ID > enter ID and pass >  etc..
    Thanks for the help.

    Hello Anand,
    To troubleshoot your problem, follow the steps below:
    1. Delete the file -  Macintosh HD/Library/Preferences/SystemConfiguration/NetworkInterfaces.plist
    2. Restart OS X
    3. Try logging into Mac App Store again.
    All the best !

  • Trying to log into itunes  & app stores for the first time..

    When I type in my apple id and password, I receive the following message.....
    This apple id has not been used in the iTunes store. Tap review to sign in, then review your account information.
    When I try to verify my account information, card details and address for any future billing, I am told my card has been declined?
    I have tried a different card and receive the same message. I am not buying anything, just verifying my account.
    What should I do?

    Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
    then card details will need to be entered before the account can be used with the iTunes store.
    What sort of card are you trying to use as your payment method, credit or debit ? Debit cards don't seem to still be accepted in all countries, and even where they are is appears (based on some posts on here) that not all work.
    For a card to have a chance of being accepted it needs to be registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are. If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes Support (these are user-to-user forums) and see if they know why it's being declined (but you might not be able to use a debit card) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management
    Or you could see if the steps on this post by mountaingoatgirl lets you review your account without needing to enter credit card details (which will allow you to download free items) : https://discussions.apple.com/message/24303054#24303054
    If none of your cards are accepted and the post by mountaingoatgirl doesn't work then you will need to create a new account, and use the instructions on the above HT2534 page when creating it.

  • It says I'm logged into my Apple ID on my App Store but when I try to download an app it comes up with my mums Apple ID asking for her password yet I have never used her email or Apple ID to login in? Could this be cause we have back up on same comp?

    It says I'm logged into my Apple ID on my App Store but when I try to download an app it comes up with my mums Apple ID asking for her password yet I have never used her email or Apple ID to login in? Could this be cause we have back up on same comp?

    Bojana321 wrote:
    ... this has only come up today yet it says I'm logged into mine!
    Try This...
    Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...

  • When i try to log into my app store and iTunes and the message keeps coming up saying review your account what does this mean and what should i do

    i just got my mac book pro and i am trying to log into my app store and iTunes and i try to log in and it keeps saying you need to review your account what does this mean and what should i do

    Please provide the full text of the message and describe at which point in the login progress it is displayed.
    In the meantime, make sure you're logging in with the same Apple ID and that the new computer is authorized with that iTunes account.

  • I need to update my apps in the App Store, but when i try to update, the Sign Up Apple ID pop up box came out with different Apple ID. How can I change it to mine? My iTunes Store already login with my own Apple ID.

    I need to update my apps in the App Store, but when i try to update, the Sign Up Apple ID pop up box came out with different Apple ID. How can I change it to mine? My iTunes Store already log in with my own Apple ID.

    Just now you said the other Apple ID stored inside it, is that mean all my data back up in that the other ID?

  • After changing my user id my iPad still brings up my old id when logging into the App Store. How do I fix this?

    After changing my user id my iPad still brings up my old id when logging into the App Store. How do I fix this?

    Did you change the ID in Settings>iTunes & App Store (on the iPad) also?
    Note that any items purchased with your old ID are permanently tied to it and cannot be transferred to the new one.
    ~Lyssa

  • HT204266 I can not log into the App Store, even though I am logged in to iTunes. ? Help please :)

    I can not log into the App Store, even though I am logged in to App Store and my password is entered into the settings. This appended after I accidentally switched to the British version of iTunes and I logged out and back in to get to the US. Now, I keep getting an error message that I can not log into the App Store. I have tried updating it to the computer and restarting, but still keep getting the error message. Help please! :)

    I am afraid all apps are tied to the Apple ID they are purchased with and are not transferable.
    Your son have to buy those apps with his own Apple ID and start from scratch.

  • How do I change the default Apple ID in my iPad when I log into the App Store?

    I recently changed the email address used for my Apple ID and can no longer update the apps on my iPad.  When I log into the App Store, my discontinued email address continues to show up in the sign-in box despite the fact that I have gone to Settings>Store, signed out of the former email address and logged in using my new Apple ID.  Why does the account information not refresh from the old Apple ID to the new one?

    Try this...
    Close All open Apps... Sign Out of your Account... Perform a Reset and try again.
    Reset
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • HT204053 I originally had an Apple ID when I got my iPad.  This is the one associated with the app store; however, I now have two.  The second one comes up when I try to log into the app store and it will not log me in.  How do I get the original one to s

    I'm beginning to feel totally frustrated and functionally illiterate. I've been trying to log into the app store.  The apple Id that shows is not the original one I set up when I got my iPad.  When I enter the password for the Id that shows, I get the message that I cannot log in.  Is there a way for me to change which id shows up?
    Any help would be greatly appreciated. 

    Open the App Store app, go to the Featured pane, swipe to the bottom, tap the Apple ID and sign out. Tap again and sign in with the Apple ID of your choosing.

  • HT5622 Is there any reason why my apple id and password allow log in to App Store but say invalid password when trying to activate Facetime ?

    Is there any reason why my apple id and password allow log in to App Store but say password invalid when trying to activate Facetime - I thought that Id and password were the same for all functions ?

    try the steps in this article:
    http://support.apple.com/kb/TS4268

  • I had another person log into my app store on my iphone4 and now his email address comes up on certain things when I try to update and app

    i had another person log into my app store on my iphone4 and now his email address comes up on certain things when I try to update and app

    All apps are tied to the apple ID used to buy them.
    Delete the stolen apps and buy them.

  • HT5622 I can download or purchase stuff from iTunes or App Store , but when I'm in an app, I get a message, "your purchase cannot be completed, and to contact this sight" any suggestions??

    I can download from iTunes and from App Store, but when I'm using app, hayday, I cannot purchase . I get an error message  stating, " your purchase cannot be completed " and to go to this forum for solution. Any suggestions??

    The message is to contact iTunes Support, not to post on here, which you can do via this link and ask them why the message is appearing (we are fellow users, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Cannot download OSX Maverick? My current system is Snow Leopard 10.6.8 and even when logged into the app store I'm getting the message that I can not download at this time. Try Later?

    Cannot download OSX Maverick? My current system is Snow Leopard 10.6.8 and even when logged into the app store I'm getting the message that I can not download at this time. Try Later?

    Are you connected via wifi? If so, and it is an option, try connecting using a ethernet cable. It sometimes seems to help as it can give a more reliable connection for the 5.3gb download.
    If you do manage to download it you may want to make a copy of the installer file - which gets downloaded to the Applications folder - before running it as it self-deletes on successful installation. It may save you another monster download in the future.

  • When I try to log into the app store to update apps or buy apps the user name that appears is an old one and it will not bring up the current user name/ email how do I stop that so that my current email show up ??

    When I try to log into the app store to update apps or buy apps the user name that appears is an old one and it will not bring up the current user name/ email how do I stop that so that my current email show up ??

    Settings>Store: Tap the AppleID and choose "Sign Out", it will then prompt you to sign in and you can use the new AppleID.
    NOTE: Apps must be updated with the AppleID they were purchased under.
    EE

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