Log Pro 9 Help!! App store problems

I have $220 on my itunes account but whenever I go to purchase Logic Pro 9 it redirects me to billing information even though I have sufficient funds.

If you are sure you have signed into the App store using the same Apple ID and Passord for the account that you have the credit available on...
Call Apple and speak to them directly....
http://support.apple.com/kb/HE57

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Re-InStall Logic Pro X App Store Problems

Hello All, I am having problems will Logic Pro X when creating a New File or Using Templates it crashes. I have tried lots of things advised by many User web sites and searching the Web. It now appers I have to reinstall the App. Here lies the problem? When opening the App Store and my Purchases it tells me its installed? Greyed out. Do I have to now delete Logic Pro X to change this window? If thats the case do I have to delete ALL of Logic Pro X and content which well could mess up Logic 9 I still use and maybe Final Cut X God...There files and floders all over the OS Main drive?
There seems little in the way of backing up Logic Pro X with the installer for such occasions as I find mysellf in when using the App Store. I do have a recent clone of my hard drive but it well could have the problem in a bad file etc.. We dont have a disk image DMG anymore nor a DVD CD disk to revert to? Its crazy and whats puzzleing is I just download Mevericks with the insaller without it installing. I can back that up and insatll it when I wish and thats free? So it makes know sence when you have paid for a App?
Of cause maybe there's a simple explention and I have missed it? Thanks for any advise help or experiences, you may all have to reinsall such Pro apps one day? Cheers Don H

Ok found the solutions to reinstalling Logic X from the App Store….
1. First trash the App from your applications folder- command C + Command V paste to your desktop, then put it in the trash. You can't drag it to anywhere you get an Alias?
2. Make sure you unmount any external HD in my case had Logic X projects on?
3. Then empty the trash.
4. Go to the App Store and sign Out! Then close the app…
5. Restart the computer in Safe Mode hold the shift key down?
6. Once your desktop is up power down again restarting the computer normally - your emptying the cache files etc. or so I am told.
7. Once up and back to your normal desktop open the Apps Store - sign in and go to your purchases. You may have to sign out then sign in again?
With some Apple magic your Logic Pro X app should appear for INSTALL.
You will have to set everything up in Logic X again but hopefully you have a BK of your Key Commands? Just import?
It all appears a pain just to install Logic X again but it works. Many of you may not need to go through the various things to get the App Store to work. I did this with an Apple Logic X tech? There well maybe other ways of skipping powering up and down etc. At least you can reinstall and hopefully get rid of any previous bugs and problems? Cheers Don H

Problem with apps and logging in to app store

On my iphone, I am having a weird problem. Apps that were downloaded were working until last night. Now, when I click on them, it starts up, but then the app dies. I thought I could remove them and reinstall them. But now, when I log onto the app store, it tells me that the authorization failed, to connect to iTunes. I went to iTunes and changed my password. I logged onto iTunes successfully, but still no dice at the app store on the phone.
Any ideas would be greatly appreciated.

I'm having a simalar problem.
When I sync my iphone and apps dowloaded on my pc won't sync to my iphone, and any apps downloaded straight to my iphone won't sync to my pc.
It says that my PC is not authorized but when I authorize it it says that it already is.
I tried de-autharizing.
And now the apps on my phone do the same as above, you get the start screen for a split second when I open them then it just goes off.
This only hapens on downloaded apps, the built in ones (compass, etc) open fine and everything else seeems ok
Any help would be greatly appreciated

I can't log in the App store because an from Zambia which is not listed in Apple outlets. How do i go around this as apple products are using globally and not only in the listed countries. My product is a Mac book pro.

I can't log in the App store because am from Zambia which is not listed in Apple outlets. How do i go around this as apple products are used globally and not only in the listed countries. My product is a Mac book pro. i feel this limits how i can use my product

Unfortunately you have taken an Apple product outside of the area where Apple currently does business. There isn't legally a way around this. Apple cannot license apps to you where you currently live.

HT204266 I can not log into the App Store, even though I am logged in to iTunes. ? Help please :)

I can not log into the App Store, even though I am logged in to App Store and my password is entered into the settings. This appended after I accidentally switched to the British version of iTunes and I logged out and back in to get to the US. Now, I keep getting an error message that I can not log into the App Store. I have tried updating it to the computer and restarting, but still keep getting the error message. Help please! :)

I am afraid all apps are tied to the Apple ID they are purchased with and are not transferable.
Your son have to buy those apps with his own Apple ID and start from scratch.

App store problem after updating OS to Mavericks. Ended up deleting app store. How do I get it back?

I upgraded to Mavericks. When I tried to update my apps in the appstore, I was getting prompted to enter in a password for someone else's Apple Id. I have no idea who this person is and I could not change the ID. I was logged into the App Store under MY id but for whatever reason when i chose to update an app, I was prompted with this person's ID. I researched this and someone in a forum suggested deleting the app and reinstalling it. I have app zapper so I zapped the app and I no longer have an app store.. I also have no way of getting the app store back. Apparently, it's part of Mavericks. I cannot even reinstall Mavericks because Mavericks is only attainable through the App store.
I have a big problem don't I?
I recovered the files that app zapper "zapped" from my trash. They are as follows:
One "app store" folder that contains a file called: updatejournal.plist
One "AppStore" folder that contains a file called: manifest.plist
And a file called com.apple.appstore.plist
How can I get app store working again?
And then there's the issue with this person's apple ID. How do I get the app store to purge this person's login? My machine is an Apple Refurbished so perhaps the person who is attached to the store is the person who bought the machine new? I have no clue. I do think it's a huge security flaw on Apple's part to expose a stranger's login information
Help is immensely appreciated.
Thanks.

There are a few things you need to do.
A.
Remove "App Zapper" according to the developer's instructions. Never install it, or anything like it, again.
B.
Deleting system components is never the solution to any problem.
If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault boot volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main screen.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode.
*The linked support article refers to OS X 10.9 ("Mavericks"), but the procedure is the same for OS X 10.7 ("Lion") and later.
C.
You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store may prompt you to update "Angry Birds" or "Twitter," but the hacked app may be something else entirely. Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
1. Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
2. In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
Other...
A sheet will drop down. In that sheet, select
Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
4. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
Quit and relaunch the App Store. Test.
If you find these instructions confusing, ask for an alternative method.

I can not log onto the App Store...

it has been going on now for over 3 weeks...I had a lightning strike and blew out the on board ethernet ports on my Macpro so I use a ethernet to usb adapter now and that works fine for everything including iTunes but I can't log into the App Store, the error is "An unknown error has occurred" I have called and they told me to go to the Genius Bar...did that and the couldn't help and called support and they told them that they would look into it and get back to within 24-48 hours and I have still haven't heard a thing!!! This is very frustrating and I have had several cases opened up about this and nothing is working. Does anyone have any ideas on what to do? Thank you.
Charlie O.

Guess, you only have another issue with the app store problem. Some cannot login, some are caught into a loop of password prompts...
All is related to Macs with MacOS 10.4.7 - so again.
There are two different solutions trials, one is to go to close all applications then navigate to /var/db/crls and delete there the files crlcache.db and ocspcache.db - reboot the system, empty trash and see if this solved the problem.
If not, second chance is to reset the certificates, mentioned here:
Delete the files /var/db/crls/crlcache.db and /var/db/crls/ocspcache.db. These can be found using Finder’s Go >; Go To Folder menu (Cmd + Shift + G). This resets the cache of accepted certificates in the system. It doesn’t remove them, it just forces the system to rebuild the caches upon restart.
Open Keychain Access (/Applications/Utilities/Keychain Access). Select Certificates in the Category picker on the left side. In the search bar, type in the word Class. Look through that list, and find any certificates that have a blue + symbol over their icon. These are the ones you need to modify.
Select one that has a blue +, and hit Command + I. Click the disclosure triangle beside the “Trust” list to show the list of permissions. Now, what we need to do is to set this certificate to use the system defaults. However, for some reason, when you select it, it doesn’t save. So what you need to do is this. Under “Trust”, where it says “Secure Sockets Layer (SSL)”, change the dropdown menu to say “No Value Specified”. Then, close the window. It will ask for your administrator permissions. Then, open the info pane for that certificate again. Under “Trust” again, now set the dropdown that says “When using this certificate:” to say “Use System Defaults”. You can then close out of the info pane, and enter your password again. Do this for any of the certificates that have a blue + on their icon. There should only be one or two at most.
Restart your system.
So, as you see, it start again with reseting the certificate cache and next manually working the certificates, to ensure proper system setting...
But there are evenly people who failed with this... but you can give it a try
If all fails - then we have to wait for a fix from apple

Unable to log into itunes & app store

I am unable to log into itunes & app store from my iphone5s OS 7.1.1. The apple ID works on the apple site and from my apple tv and ipad etc. I have rebooted the iphone, deleted icloud and logged back in successfully. I can use find my iphone and see my other devices. When I go to settings > iTunes & App Store > enter the apple ID and password and press sign in > it shows a activity circle at the top by the wifi indicator but then nothing else happens. Settings > iTunes & App Store still has my username and password. I can press sign in again but nothing happens.
I've tried to go into iTunes Store and look at my previous purchased movies but it keeps prompting me to sign in.. I use existing apple ID > enter ID and pass > and it just loops the same process over and over.. use existing apple ID > enter ID and pass > use existing apple ID > enter ID and pass > etc..
Thanks for the help.

Hello Anand,
To troubleshoot your problem, follow the steps below:
1. Delete the file - Macintosh HD/Library/Preferences/SystemConfiguration/NetworkInterfaces.plist
2. Restart OS X
3. Try logging into Mac App Store again.
All the best !

I cannot log into the app store on my ipad using my apple id

I am not able to log into the app store directly or via settings using my apple id
I cant even download any apps

I am stuck in a loop on my ipad - I have followed the instructions in your article above - I keep trying to delete icloud but cannot because it still wants me to login with my old id/email which is then rejected because it no longer exists. STUCK. What am I to do? Now none of my Apple devices will sync and this is extremely irritating - to say the least.
I assume that I wont be able to access the backup on my computer either because of this - otherwise I would delete my ipad completely and start again - and I really cannot see why, in this age of hackers etc you wonderful APPLE people have not sorted this problem out.
I had to change my email addresses because someone with too much time on their hands hacked me. Now I appear to be stuck.
Please help.
Perse

How can I see the IP address of somone who used my iPad that was stolen to log into my app-store?

I recently fell victim to a theft of my iPad. Albeit it was an old one, it was mine.
Logging on to app-store with my iPhone, I have been prompted many times for "confirmation" of my password and for security questions. Clearly, someone has been trying to log on and has failed. My only guess is that they intend to keep the iPad and download music or whatever. But being prompted for security questions, leads me to suspect that somone has my apple ID but has been plugging away at passwords to buy stuff.
If I was able to locate the IP address (as the unit is only Wi-Fi), I can pass this onto the authorities and perhaps retreive the unit.
Is it possible to load a location app remotely from here and have it load up when the stolen unit is online again?
Many thanks y'all

Did you have 'find my iPhone' activated on it? Because if you go to iCloud.com you can log in there and you can remotely lock or wipe your device. From what I hear, the police won't do anything about going and fetching stolen iPads and iPhones, but if you have find my iphone/ipad/ipod/mac turned on then it will give you a map of where it is.
Just keep in mind that sometimes iTunes does ask you for your password regardless, and only a few weeks ago apple brought in security questions, so everyone had to fill in security questions for their iTunes account to make it more secure If all else fails, ring Apple cusomer support and they might be able to bar your account or something, however you may have to make a new account (the might be able to set it up so you have all your previous information on a new account)
Hope this helps!

HT204053 I originally had an Apple ID when I got my iPad. This is the one associated with the app store; however, I now have two. The second one comes up when I try to log into the app store and it will not log me in. How do I get the original one to s

I'm beginning to feel totally frustrated and functionally illiterate. I've been trying to log into the app store. The apple Id that shows is not the original one I set up when I got my iPad. When I enter the password for the Id that shows, I get the message that I cannot log in. Is there a way for me to change which id shows up?
Any help would be greatly appreciated.

Open the App Store app, go to the Featured pane, swipe to the bottom, tap the Apple ID and sign out. Tap again and sign in with the Apple ID of your choosing.

Hello, okay? On September 13 I bought an iPad and in October bought a game on the app store problem is that when informed the card number dropped normally, but then went on to ask for a new form of payment because one had given any errors, and so not lowe

Hello, how are you? On September 13 I bought an iPad and in October bought a game on the app store problem is that when informed the card number dropped normally, but then went on to ask for a new form of payment because one had given any errors, and so not lowered any other game and not upgraded the already downloaded. I do not know what exactly I have to do, because if informed a new payment method continues with the same problem, checked the card bill and really had given an error, because there was no billed the game. I ask you to verify what happened and explain to me what I need to do, because my single card is Visa's and do not intend to return others to use the services of the App Store.
Thank you for understanding.

I think you need the app store support. http://www.apple.com/support/mac/app-store/contact/ Go there and use one of the methods to contact them about your issue and they should be able to help you out.
This forum isn't checked by Apple employees but is for users to help each other out.
Phil

IPhone 4 apps not updating that require wifi. They get only so far and then start over again. Now they won't even attempt to update. Given the 'done' or 'retry' option and they're still unusable. I've tried logging out of app store, rebooting, and reset.

I have 4 apps that will not update. Im mostly concerned with one, as it has a good amount of in-app purchases. It started to
Update and got 3/4 done then started over again. now im given the 'done/retry' option shortly after attempting an update. I've rebooted, reset(lost all my phone contacts thanks very much....), logged out of app store....
Perhaps its the wifi I'm using (cruise ship worker here), and will try again on a land wifi signal before worrying a lot. any help would be great.
In-store helper had me double click home and clear out all opened apps and that worked then , but not now.

Also, just as a note, I restored my iphone last night, and it has made no difference.
One last thing... On itunes, when i click 'info' on apps that are said to be under my friends account (ie they will only update when he is logged in), it says that i purchased them under my account, yet it won't let me update them.

When i try to log into my app store and iTunes and the message keeps coming up saying review your account what does this mean and what should i do

i just got my mac book pro and i am trying to log into my app store and iTunes and i try to log in and it keeps saying you need to review your account what does this mean and what should i do

Please provide the full text of the message and describe at which point in the login progress it is displayed.
In the meantime, make sure you're logging in with the same Apple ID and that the new computer is authorized with that iTunes account.

Cannot download OSX Maverick? My current system is Snow Leopard 10.6.8 and even when logged into the app store I'm getting the message that I can not download at this time. Try Later?

Cannot download OSX Maverick? My current system is Snow Leopard 10.6.8 and even when logged into the app store I'm getting the message that I can not download at this time. Try Later?

Are you connected via wifi? If so, and it is an option, try connecting using a ethernet cable. It sometimes seems to help as it can give a more reliable connection for the 5.3gb download.
If you do manage to download it you may want to make a copy of the installer file - which gets downloaded to the Applications folder - before running it as it self-deletes on successful installation. It may save you another monster download in the future.

Unknown error when logging in to app store

unable to log on to app store because states unknown error. password has not changed and itunes can be accessed. can anyone help?

Reset All Settings
This is another reset option you can choose from. This is not a full wipe but when you select this, all your saved setting on iPhone will be erased. To further explain this, this reset do not wipe your data but it will just clear all your settings, saved passwords etc. Hate your current settings? This is the right reset option for you!
How do you reset all your settings on iPhone?
Go to Settings > General > Reset > Reset All Settings
Reconfirm it again when the notification pops up and wait for the phone to reboot itself
NO DATA WILL BE DELETED!

Log Pro 9 Help!! App store problems

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