Log records for PA infotype updates

Hi folks,
I have a question related to the working of how the logs gets created when an infotype record is updated. Here is the scenario: I updated an action for an employee record in action infotype through PA40 and using an upload BDC program, the process took me through screens updating infotypes 0,1,2,7,8 and 19 to complete the action process.The changes are recorded in these tables. However when I checked to see the log records, a log record was created only for infotype 0.  Also I did verify that all these infotypes are entered in V_t585A, V_t585b and v_t585C to create logs.
My question is: why the log records was not created for other infotypes inspite of defining these infotypes in the log maintainence tables? I am trying to understand this log creation process because most of our processes is directly dependant on it and poses problems .
Any kind of help is really appreciated.
Thanks in advance.
SK

It is a standard setting. The infotypes, their field groups and field group charcterstics are defined in V_T585A, V_T585B and V_T585C. I believe the end users are missing some process. Because it started to happen since a week or so. The same program was picking the records fine earlier and it has not changed.
I do not know what kind of process they follow. what changed now? Since I am the only SAP guy out here, got to find it out.
They are using PA30/PA40 to enroll and the web application. Both these records did not create the log data. The reocrds went through to SAP.
Could there be any step they might be missing?
Thanks for the quick reply,
SK

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