Log & Transfer - cannot import in

My friend bought the same camcorder as me (Canon HF M31) so that he can sent me his SD card for me to edit his video.
When I received his SD card,I tried to do a Log & Transfer using the highest level but I got this message:
"No Name" contains unsupported media or has an invalid directory structure.
What happened ? My friend recorded in FXP which is AVCHD 1920 x 1080 in PAL.
What did he possibly could have done to make the card:
a) contain unsupported media
or
b) invalid directory structure ?
I also tried copying the mts files into my own sd card (which has no problem) but that mts files did not appear when I did a Log & Transfer using my own sd card.
What happen ? why is that so ?
Thanks

Tom Wolsky wrote:
What settings are you using? What version of the software?
I have no idea what FXP means. That's some Canon code.
Hi Tom,
My sequence settings are AVCHD 1920 x 1080 i50. My final cut is the latest version 4.0.1.
FXP is just Canon's code for AVCHD 1920 x 1080. The camcorder is in PAL.
Before this, I can log & transfer without a problem.
The issue here is the SD card from my friend is giving me this problem.
I need to tell my friend what causes the *unsupported media* OR *invalid directory structure*. I am puzzled because we used the same camcorder model number & I have no problem with mine !
Any ideas ?
Thanks

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