Log & Transfer

I am having trouble with log and transfer. the camera I use is a Cannon HF10. When I log & Transfer all my clips appear in the log screen, but when I transfer to que I get an ! in a red box and the clip won't transfer.Never had this before. Can someone help?

There are a lot of potential causes for this. If you could do a forum search you might see a number of different possible solution.

Similar Messages

Log & Transfer of Canon HF 11: error message

Hi guys,
I just got a new canon HF 11 (basically the same as the HF 10) and i tried to import footage using Log & Transfer but every time I click "add clip to queue" it spins a grey icon for a few seconds which then turns to a red circle with an exclamation mark inside and says "Error: No Data". I have tried giving the clip an in and out mark but this doesn't help.
Any ideas,
Thanks

I have had a similar problem with my Canon HG21 which has both hard disk and 32GB flash drive. My method is to copy files from the Hard Disk to the flash drive and then place the flash drive into a card reader. I was able to see FCE downloading in log and transfer for a second or two and then it went into an idle mode and never downloaded the file.
My solution was to delete ALL from from the flash drive followed by copying the videos and stills from the hard disk onto the clean flash drive. I realize you don't have the luxury of the hard disk, but perhaps you can extract the files using the Voltiac tool to clone the Canon structure from the camera and see if log and transfer will work directly from your hard disk on the Mac.

Log & Transfer with Mac OS 10.6.2

Having previously had a fully working, and it has to be said impressive, installation of FCE 4.0.1 I attempted to ingest some new footage recently. I had not used FCE for about 3 months as I had no need to.
FCE started up great and I was able to create a new project as well; but when I opened the Log & Transfer window and attempted to add the folder I'd copied from the camera's SD card, nothing. The folder name does not appear as the source at the top of the window and no files appear in the top list pane.
Now to troubleshoot here's my line of thought:-
1. The latest footage is corrupt.
2. The system has changed since Iast used FCE. (This is true and I will come to this soon)
3. The FCE install is corrupted.
So here's what I've done to address each of the above steps.
1. I returned to the last footage I'd successfully ingested and I could not add that footage's folder to the L&T window either, as a precaution I then trashed the preferences and tried again, still no good.
2. As stated above my system has changed as since the last time I used FCE I've upgraded to Mac OS 10.6 and subsequently 10.6.2 also I've installed Adobe Photoshop Elements 8.0. So to troubleshoot this I needed a test bed and so used a spare internal SATA drive as a new Startup Drive and performed the following.
i. Erased the drive and re-formated as Mac OS Extended (Journaled).
ii. Installed Mac OS 10.5.
iii. Patched 10.5 with three iterations of Software Update.
iv. Installed FCE 4.0.
v. Patched FCE to 4.0.1.
vi. Tested FCE and it worked perfectly, interesting but not the solution I would like.
vii. Installed Adobe Photoshop Elements 8.0 and then tested FCE and it worked perfectly.
viii. Updated Adobe Photoshop Elements 8.0 and then tested FCE and it worked perfectly.
ix. Upgraded Mac OS to 10.6 and then tested FCE and it failed to add folders to the L&T pane.
x. Patched Mac OS to 10.6.2 with three more iterations of Software Update and then tested FCE and it failed to add folders to the L&T pane.
Ok a short pause in the overly detailed breakdown of what has occurred (I don't want anybody to be in any doubt as to my veracity in troubleshooting).
So as far as the above sequence is concerned Mac OS 10.6.x does not support FCE and AVCHD media, as an added 'feature' after two attempts at adding a path to the footage FCE crashes completely.
Maybe a 'clean' clean install is what is needed.
xi. Erased the drive and re-formated as Mac OS Extended (Journaled) again.
xii. Installed Mac OS 10.6 and patched with three iterations of Software Update.
xiii. Installed FCE 4.0 and patched with Software Update to 4.0.1.
xiv. Tested FCE and it still will not add a path to any media and crashes after a handful of attempts at getting it to do so.
So the third of possible causes i.e. FCE install corrupted is excluded as cause 2 Mac OS problems are the culprit.
Am I the only person with a professional spec (albeit a little long in the tooth, yet very capable) machine; built with the latest OS as per manufacturers recommendations; FCE software installed as per best practice and the media stored on a dedicated drive in the AVHCD file structure (as a footnote the software will not "see" the camera either) who is unable to use FCE as it will not do what it says on the tin. Unless the tin is 10.5.
Spleen vented is anybody able to help?

Impressive - you've been very methodical & thorough - I wish most posts were as thoroughly detailed as yours! But something else is going on. I have FCE 4.0.1 on 10.6.2 and it's working perfectly; ditto for a lot of other people here.
You mentioned that you +"attempted to add the folder I'd copied from the camera's SD card"+ - have you tried Log&Transfer directly from your camcorder? If not, try that and let us know what happens (or not).
When you copied that folder from your SD card, did you copy the +entire folder structure+ (all the way from the root of the SD card) or just the folder containing the video? That could be the problem (you need the entire folder structure for AVCHD video, not just the folder containing the MTS files.) What camcorder are you using?

Error message on MXF Log & Transfer

Haven't had this one before. I have another post running asking for assistance in converting MXF P2 card files to MOV without using FCP. I thought I should also post for help on the original problem.
I take in a lot of video shot on P2 cards for editing. I received files recently shot on the Panasonic HPX300. Started up FCP 7.0.3 (I won't upgrade to the balky newer version) and started the Log & Transfer as I have done countless times without an issue.
There is over 500GB of material here. MOST of it came in and then once put in the queue was converted and placed in it's proper place in the bins. However, a number of files did not transfer and this is the error message on each one:
"m" contains unsupported media or has an invalid directory structure. Please choose a folder whose directory structure matches supported media.
Checked a few things:
- The files and folders were not renamed.
- I tried the files both from the original hard drive they were downloaded onto and another external of my own I placed copies on.
- I do not have the original cards. These files were sent to me by the photog.
- Here's the poser. When FCP starts and L&T is selected, and I chose the proper drive with the folders, the files show up in the upper area before being moved into the queue. When there, I can click on a file and see the video playing properly in the preview window to the left. No problem.
But when I move that video file to the queue for transfer, the problem files will reach about a third and then the error message. So I KNOW the files are there and they are playing back, but I cannot get them to transfer.
There is no rhyme or reason as to which ones fail. They come from the same folders, same contents, yet some will transfer and others will not.
Help is greatly appreciated on this one. THank you.

Hi,
Your Software Development kit - Development Version validation date may got expired.
Normally, We will get license for SAP B1. Along with SAP B1 Licenses (Professional User license) we will get license for SAP Addons, Compatibility License for Addons, Software Development Kit - Development Version or Implementation version and SDK Tools Licenses.
Goto Administration --> License --> License Administration --> Components Tab.
You can view the License details with their Expiration date particulars. In this you click the Software Development Kit - Development Version in list. You will view the related informations on right side.
To solve this problem, Renew the License of SAP with the help of your Implementation partner. They will download the license and upgrade your SAP License. Atpresent SAP has provided the license validation till 31.12.2099.
I hope this could help you.
Raja.S

Log & Transfer of AVCHD fails to transfer - Write TimeCodeTrack Error -2008

Hi,
I'm testing out my new Canon HF11 and copied the AVCHD directory for a test shot onto my hard drive, created a new project in FCE 4.01, created a Bin, set it to default capture bin, then started Log & Transfer.
When I select the AVCHD directory I see the two clips I recorded, and I can preview them in the L&T preview window. Dragging them to the Transfer Queue works, and I see the spinning disk to indicate it is being processed. After the progress bar reaches 100% the disk stops spinning, but there is nothing in the Bin.
When I click on the clip in the transfer window it changes to indicate there was an error.
Looking in the COnsole log shows:
1/8/09 10:17:02 PM [0x0-0x5f65f6].com.apple.FinalCutExpress[67259] objc[67259]: Class MIOGenericUserDefaults is implemented in both /Applications/Final Cut Express.app/Contents/PlugIns/AVCHD.RADPlug/Contents/MacOS/AVCHD and /Applications/Final Cut Express.app/Contents/PlugIns/P2.RADPlug/Contents/MacOS/P2. Using implementation from /Applications/Final Cut Express.app/Contents/PlugIns/P2.RADPlug/Contents/MacOS/P2.
1/8/09 10:17:03 PM Final Cut Express[67259] WARNING: Using deprecated NSTreeController internal API. Break on 'observedObject' to debug. Use of this method should be replaced by NSTreeNode/representedObject
1/8/09 10:17:03 PM Final Cut Express[67259] WARNING: Using deprecated NSTreeController internal API. Break on 'observedObject' to debug. Use of this method should be replaced by NSTreeNode/representedObject
1/8/09 10:18:25 PM [0x0-0x5f65f6].com.apple.FinalCutExpress[67259] Thu Jan 8 22:18:25 2009 MIOUnit_HelpersQTFileWriterBase.cpp:2508:*WriteTimeCodeTrack ### Err -2008*
1/8/09 10:18:25 PM [0x0-0x5f65f6].com.apple.FinalCutExpress[67259] Thu Jan 8 22:18:25 2009 MIOUnit_HelpersQTFileWriterBase.cpp:1381:*WriteMovieTracks ### Err -2008*
1/8/09 10:18:25 PM [0x0-0x5f65f6].com.apple.FinalCutExpress[67259] Thu Jan 8 22:18:25 2009 MIOUnit_HelpersQTFileWriterBase.cpp:1313:*WriteMovie ### Err -2008*
Help?
Thanks,
Graham

MacPro Dual 2.66 Xeon (2007 model), 8800GT video, 10.5.6
OS and application drive has 463Gigs Free.
Video is being captured to 2 drives - one has 429 Gigs free, the second has 230 Gigs free.
The clip I'm trying to process is 00:01:07 (one minute, 7 seconds). It was recorded on the FH11 at the highest resolution (1920x1080, Cine Mode) and I selected AIC 1920x1080-60I and changed Matrix to Stereo in the L&T properties.

Final Cut Express Log & Transfer Error No Data

Hello all, after hours pouring through the threads with similar questions, I have had no luck. I have been using FCE for nearly two years, and have never seen this error message "No Data"
Last night, I was in the middle of transferring clips from my Sony hdr xr520v using my MacBook Pro capturing on my external HD with over 200GB available. The transfer was going smoothly, but VERY slow - slower than I remember it ever taking. I thought I would be a bright one and switch from my Firewire port to my USB (I had been capturing via USB for about 6 months when my logic board fried and external drive was not visible via Firewire only USB) In any event, I'm boring you with the details so you can replicate the scenario. The transfer was working with Firewire but I switched back to USB illogical I know since Firewire is faster than USB, but I was going with prior 6months experience. When I connected the HD with the USB, all of a sudden I got the No Data error message. I promptly switched back to Firewire, but I am still getting the message! What have I done?
I checked my settings - Log & Transfer is set to AVHD Plug in and Plain Stereo. Both audio and video are checked, FCE is set to HDV- AIC 1080i50.
I can not log & transfer ANY clips into FCE (not even the ones already imported last night) I can, however import all into iMovie (which I know doesn't care about all the stuff FCE cares about but helped me eliminate the possibility of corrupt clips).
ANY help would be MUCH appreciated

I thought you had to use USB 2.0 to log and transfer AVCHD . . . . definitely not Firewire?
I suggest you trash the preferences as detailed in the link below and start again with the correct Easy Setup and using USB 2.0.
http://www.fcpbook.com/Misc1.html

FCP 7 crashes when Log & Transfer MXF files

I just got a new MacBook Pro and Final Cut Studio that includes FCP 7.
I just received footage from my DP shot on a Panasonic HVX200 on P2 Cards and saved as MXF files. I saved all files onto my MacBook with a backup on an external USB drive (another set was saved on a Firewire 800 drive).
All footage was shot 720p/24fps.
I can view the files on the Log & Transfer preview window - but when I attempt to ingest via Log & Transfer, the transfer begins but suddenly stops (status is idle) and the red ! stop sign appears - obviously the file was not ingested. When I attempt to re-start the transfer or try with another file, FCP crashes.
My understanding is FCP 7 is able to accept native P2 format files (MXF) without transcoding - so it is very disappointing this is not working.
Easy Setup settings are:
Format: Panasonic DVCPRO HD
Use: DVCPRO HD 720p/24
Portion of error log:
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x00000000ffffffff
Crashed Thread: 0
I would greatly appreciate any insight!

It doesn't transcode...it wraps the MXF files into a QT wrapper, joining audio and video. DVCPRO HD P2 mainly. AVCintra native support is here too, but you need to render to ProRes.
BUT...that isn't the case here...try this:
in the P2 Import window...in the P2 Browser, there is a little sprocket drop down menu. Click on that and choose PREFERENCES. Uncheck REMOVE PULLDOWN and then try importing again.
Shane

Setting Markers in Log & Transfer window

Hi All
Anyone know a trick/plug-in that will enable me to set markers while I am setting my In's and Out's in the Log & Transfer Window before I 'Add Clip to Queue'? I would like to set markers indicating the interesting moments in the footage.
cheers
-j-

Only notes, no markers in log and transfer.

HELP: AVCHD Log & Transfer idle problem for iMac 27"

I just bought an Apple iMac 27" but I cannot do a Log & Transfer.
I used the same SDHC card that I log & transfer succesfully in the old 24" iMac.
But when I did a Log & Transfer in the new 27" iMac, I got into this:
1) FCE4 can detect the card & show all the thumbnails without problem.
2) When I drag a clip into the bottom or click add to queue, it says transferring clip#6 .... but the progress bar didn't move ...
3) after a while, it says 1 clip idle ....
what happen ? how come the clip#6 cannot be imported ? I tried all the clips, but faced with the same problem, it ended up says idle but nothing was transferred to the browser !!
Any ideas ?
Thanks

ok guys,
problem resolved by doing this:
1) right click on the clip
2) goto preference after right clicking on the clip
3) Under AVCHD plugin > AC-3 > Plain Sound
I dunno why it works but after changing from the default Matrix Sound to Plain Sound, it can import so fast ! This new iMac 27" is so much faster than my old 24" iMac ...
If Matrix sound doesn't work why is it there in the first place ?
Cheers

Playhead In Log & Transfer Viewer Doesn't Stay Where It's Put?

I've noticed this minor quirk that happens with AVCHD footage in the Log & Transfer window.
If I drag the playhead (in the L&T Viewer) and let go to set an In or Out point, the playhead jumps back slightly on most occasions making it impossible to choose the exact spot. On clips of around 20 seconds, the jump back on releasing the playhead varies between 2 frames and 12 frames. On very rare occasions it stays exactly where it is dropped.
Is this a normal feature?
It's no problem but it is a bit odd.

Ah, the beauties of trying to edit media with interframe compression. It's a GOP structure. There really only are frames every 15 frames or so. Pick one, any one, try and get close. This is just one of the reasons it's good to get out of this garbage MPEG format.
FCP does it in HDV using a huge amount of processor power and the upshot is you spend forever conforming on the backend of your production or whenever you render.
Live with it. Pick a frame that's close. Don't try and edit in there.

Log & Transfer from Sanyo Xacti

I submitted this question to another topic, but I think it needs its own.
I have just bought a little Xacti HD2000, mainly as a research tool, but there are times when I want to include shots in a HDV project in FCP7. The Xacti offers a range of formats from "Full HR" (1920x1080 60fps) down to "TV-SHQ" (640x480 30 fps). It's my assumption that this format is (or is compatible with) AVCHD.
My aim is to ingest the footage using the Log & Transfer window and transcode it from "Full SHQ" (1920x1080 30fps) to ProRes 422 (set in the Preference Pane for AVCHD). However Log & Transfer doesn't appear to recognise the Xacti folder format, it tells me that it "contains unsupported media or has an invalid directory structure. Please choose a folder whose directory structure matches supported media."
Is there a way to fix this so it does recognise the folder or do I have to transcode each shot individually with Compressor?

OK, so I've now evaluated a few options including Streamclip, Visual Hub (still works) and Compressor 3.5 (part of the new FCS). I have always been a bit intimidated by Compressor, but after a few tutorials I've managed to sort my way through the labyrinthine interface and set up a Custom Template for converting my Xacti files to ProRes. Using a batch and a virtual cluster I've found it's really just as simple as Streamclip, has a lot more parameters and fits into my workflow quite well.
My original question was about how to ingest the AVCHD files using the the FCP "Log and Transfer" window, which doesn't work because it doesn't recognise the file structure of the SD card. I'd still like to try this our if anyone can suggest a way.

Log & transfer question

In the past I have ingested my AVCHD .mts files direct from the SD cards via "Log & transfer" with no problems. Unfortunately a colleague has left the country I'm in, with the SD cards and left me with direct copies on a hard disc.
When I try and use Log & transfer to ingest the same .mts files from a disc it doesn't recognise the files. Is this normal?

Did they copy the FULL CARD structure? Leave nothing out? Keep in EXACTLY the way it appeared on the card? In other words...made a folder, copied everyting on that card into that folder? If so, then in Log and Transfer, just select that folder.
If not...boo on them. Hisssss! Then you will need third party options like Toast Titanium or Clipwrap2. I recommend Clipwrap...I use it and really like it.
Shane

Re Problem with Log & Transfer

When capturing using log & transfer,the media shows in transfer window but after adding it to queue it then shows in status button as no data? Can anybody help.

I have an imac 2ghz intel core duo memory 1gb using snow leopard 10.6 & quicktime 10.6 I have just installed a 2nd external hard drive seagate free agent goflex My camera is Sony HDR-XR105 AVCHD. I have been able to upload in the past ok but the problem has only occured since installing the extra drive .Connected by USB.

Log & Transfer - cannot import in

My friend bought the same camcorder as me (Canon HF M31) so that he can sent me his SD card for me to edit his video.
When I received his SD card,I tried to do a Log & Transfer using the highest level but I got this message:
"No Name" contains unsupported media or has an invalid directory structure.
What happened ? My friend recorded in FXP which is AVCHD 1920 x 1080 in PAL.
What did he possibly could have done to make the card:
a) contain unsupported media
or
b) invalid directory structure ?
I also tried copying the mts files into my own sd card (which has no problem) but that mts files did not appear when I did a Log & Transfer using my own sd card.
What happen ? why is that so ?
Thanks

Tom Wolsky wrote:
What settings are you using? What version of the software?
I have no idea what FXP means. That's some Canon code.
Hi Tom,
My sequence settings are AVCHD 1920 x 1080 i50. My final cut is the latest version 4.0.1.
FXP is just Canon's code for AVCHD 1920 x 1080. The camcorder is in PAL.
Before this, I can log & transfer without a problem.
The issue here is the SD card from my friend is giving me this problem.
I need to tell my friend what causes the *unsupported media* OR *invalid directory structure*. I am puzzled because we used the same camcorder model number & I have no problem with mine !
Any ideas ?
Thanks

Lost Preview monitor in log & Transfer

Hi,
I'm logging footage in Log & Transfer and have lost my preview monitor. All footage is there.Can anyone help?
Jeff

Hi -
Are you trying to import XDCam footage from a camera storage card? Log and Transfer is not the way to do it.
You need to use Sony's XDCam transfer software to import the footage.
Some of the clips show partial, because they are larger than the file size limit of the card, and the complete clip spans multiple individual files - if you use the Sony XDCam software, it will join the partial clips automatically.
Unless I misunderstand what you are doing . . . .

Log & Transfer

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