Logged in but can't use admin

ok. Just got this computer couple days ago. It is an HP Pavilion Smart touch 23" with windows 8.1 (64 bit) I downloaded origins and a free trial game from it (battlefield 3). I can't play the game because it requires a plug in to be installed. But the plug in won't install because only the administrator is allowed to install it and use it. But I AM the admin of the computer. I am logged in and everything. But it says I am NOT the admin. So.... I am sure this will create other problems in the near and distant future in my use of this product. So.... How do I remind my computer that I am the admin and I DO have the authority to use my computer and install programs and make changes to etc? TIA for your assistance

Contact HP directly since your new PC is in warranty.
http://www8.hp.com/us/en/contact-hp/contact.html
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

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Hi,
Our record shows that your tried to subscribe our service on Nov. 17, 2013, but the order was not completed for some reason. Please subscribe to our service again.
I apologize for the inconvenience.
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Logged in but can't use admin

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