Logged-In Resource Check

How do i perform a check to see if there are any logged-in resources before the caller is placed into queue. The need is to prevent callers from being placed into queue in case the company is closed during what would normally be open hours.

Hi,
Use the Get Reporting Statistics step in the scripts to get the realtime statistics.
Based on the result, u can direct ur call-flow.
Regards,
Kumar

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Logged-in Resources stat not the same as license usage

Hello,
If I look in Real-Time Reporting, the number of logged-in resources is 29. If I go on the CLI and run show uccx cad license usage, it's telling me that there are 26 licences in use.
What's the reason for the difference?
I've tried counting the supervisors, but that doesn't give me the difference.

Hi Jemima,
Could you please cross check wih the UCCX's Real Time reporting ,Overall Cisco Unified Contact Center Express Stats report.
To access the Overall Unified CCX Stats report, choose Reports > Overall Cisco Unified Contact Center Express Stats from the Application Reporting menu bar.
Number of resources currently logged in.
This will give the accurate results.
Hope this helps.
Anand
Please rate helpful posts !!

[JTAExceptions:119002]A logging last resource failed during initialization

Hi Guys,
After creating data source when we restart the weblogic/soa/osb server..we are getting following error.
Reason: [JTAExceptions:119002]A logging last resource failed during initialization. The server cannot boot unless all configured logging last resources (LLRs) initialize. Failing reason:
javax.transaction.SystemException: weblogic.transaction.loggingresource.LoggingResourceException: java.sql.SQLException: J
DBC LLR, table verify failed for table *'WL_LLR_SOA_SERVER1', row 'JDBC LLR Domain//Server' record had unexpected value 'soa_domain//AdminServer' expected value 'soa_domain//soa_server1'>* .
I checked the table 'WL_LLR_SOA_SERVER1', this tables have poolnamestr = 'soa_domain//soa_server1'..
some times we get the error: 'WL_LLR_SOA_SERVER1', row 'JDBC LLR Domain//Server' record had unexpected value 'base_domain//soa_server1' expected value 'soa_domain//soa_server1'>* .*
My concern is ..we have only one domain (soa_domain) also 'WL_LLR_SOA_SERVER1' table is populated with correct value..then from where 'base_domain' value is coming?
Our SOA server is running on linux 64 bit platform. and it's not a cluster installation.
can some one suggest me how to fix this issue.
thanks,
AB

Hi Anuj,
Yes We have only one domain and this issue we face when we bounce the server after creating datasources.
Sometime this issue also appear when we try to deploy the datasource in managed/admin server.. for example..
An error occurred during activation of changes, please see the log for details.
weblogic.application.ModuleException:
JDBC LLR, table verify failed for table 'WL_LLR_SOA_SERVER1', row 'JDBC LLR Domain//Server' record had unexpected value 'soa_domain//AdminServer' expected 'soa_domain//soa_server1'*** ONLY the original domain and server that creates an LLR table may access it ***
thanks,
Ab

After upgrade to iOS 6, one of my apps won't load. It seems to, then just ends. Is there an error log I can check?

After upgrade to iOS 6, one of my apps won't load. It seems to, then just ends. Is there an error log I can check?

so your starting it up and its just crashing right away, yes? can you tell me what app it acutally is? as iOS6 is so new my thought would be that its probably incompatable with it at this time, im having trouble with my networks app that just will not let me log in at all!
id suggest going to the page of the app on the app store and look to see if it says if its compatable or not? as for a error log its in usage data, which is in settings > general > about, and i think its near the bottom.

Hardware resource check on HP/UX

What are important hardware resource checks & there commands at HP/UX servers?

Refer to HP-UX doc library for more info. Especially the performance tuning part.
http://docs.hp.com/en/oshpux11.0.html#Performance%20Tools%20and%20Libraries

When logging on to check my mobile account it asks for my number and then nothin

When logging onto ee to check my account it asks for my number then just a blank screen

Hi ,
Thanks for joining the Community.
Have you tried clearing your web browsers cache or using a different browser?
Thanks
James

F5 Error Logs How to check through "tmos"

Hi,
We are using F5 Load balancer i want to see the error logs through CLI but our device showing "tmos" mode i want to check through normal mode.
Otherwise tell me how to check erroe logs from "tmos" mode.
a0225199@F539001(Active)(tmos)#
a0225199@F539001(Active)(tmos)#
a0225199@F539001(Active)(tmos)#
a0225199@F539001(Active)(tmos)#
Thanks....
Regards,
Senthil

I think you better talk to F5.
jerry

Is there a log I can check for internal messages not beingrecieved?

We are using sendmail in an internal VB script. My boss is not getting emails sent to her from this script.
Is there a log I can view (similar to the GWIA log for external messages) that will tell me if the Groupwise system even tried to process it?
Because I am using a script and not the client, I cannot check the sent status. (I think...)

On 6/23/2011 4:46 AM, Jason wrote:
> We are using sendmail in an internal VB script. My boss is not getting
> emails sent to her from this script.
> Is there a log I can view (similar to the GWIA log for external
> messages) that will tell me if the Groupwise system even tried to
> process it?
> Because I am using a script and not the client, I cannot check the sent
> status. (I think...)
First of all you'd be better learning pure object api rather than
shelling out.
Second of all, were you using object api it would generate sent item. I
think sendmail avoids this.
Third of all, the only other way to trace is have the POA on verbose
logging and see what happens. Obviously easier to interpret off hours.

What logs do I check?

I have a hardward problem with my scanner all of a sudden and a window comes up telling to check the log. What log file do I check? Thanx for your help

Hi:
There are another Post with the same question
http://forums.cisco.com/eforum/servlet/NetProf;jsessionid=85asjbvgs1.SJ3A?page=netprof&forum=Security&topic=Intrusion%20Prevention%20Systems/IDS&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.1ddb291f
I suspect it could be a bug. But just in case see the last event registerd in the log.
Hope it help. Please rate if it does.
Regards
Alberto Giorgi from spain.

Monitoring when users Log to resources remotely

I'm trying to monitor when users access another computer in the domain remotely. I check out the logs from the Domain Controller on event viewer (WindowsLogs) and it shows me some events where I can see that a user logged on a sepecific machine.
But when I run a test my logging in to a remote server I do not see an entry tha shows anything related to an access to the remote server.
Is there anything I need to enable on the domain controller or any other logs I can take a look at?

Hi,
Have you configured audit policies on the Domain Controller?
You can use ADUC to enable auditing, more information for you:
HOW TO: Audit Active Directory Objects in Windows Server 2003
http://support.microsoft.com/kb/814595
Configuring Audit Policies
http://technet.microsoft.com/en-us/library/dd277403.aspx
Best Regards,
Amy Wang

How do I find out what the charges on my credit card are for? Where is the iTunes account to log into and check?

How do I find out what the charges are on my credit card are for. Where is the iTunes account to sign in and check?

Launch iTunes then select iTunes Store from the source list left side of the window.
Click Sign In on the right side of the window just above Quick Links.
Now click your account name.
In the next window click See All to the right of Purchase History.

Getting Error ATP message log while availability check for document

Dear Experts,
Would you kindly help me to rectify the below problem which i am getting while avaialblity check for the sales docuemnt in ECC.
Message : TM scheduling : Error while calling service: Internal.client-Receive_Failed
Error while receiving by HTTP( error code 400, error text)
ICM_HTTP_CONNECTION _FAILED
Best reagrds,
Guatam

Hi
Yes as Eltan says you need to consider there are two blocks of abap program:
- the first one is the driver program (but it seems there's no problem here because it called the smartform quickly)
- the second one is inside the smartform (It's possible to write abap routine in the smartform), and it seems the problem could be here
The variable c_form_name has the name of the smartform, you can manage it by transaction SMARTFORMS
but now it's not possible to say you why the print takes too long time, you need to do a trace
Max

The login icloud screen is froze when trying to log in to check email.

I set my macpro up for icloud after updating all software in lion. I am able to sign on to www.me.com but when I want to go into mail which is grouped in an icon with contacts, calendar, and find my phone a log in screen comes up with my email address for the icloud but I am unable to put in a password. The screen is froze. What can I do? I converted my macbook pro over to icloud which worked fine. I feel like something went wrong setting up my macpro for the icloud. What can I do?
Thanks,
Brent

Oops
Forget that, wrong forum.

Is there some log I can check on my A2107 to find out why it restarts?

My a2107 tablet shutdown and restarts.
Is there some way to find out why?
Some log I can look at?

Hi fowvaydriver-
If the power is suddenly removed there is no time to write a log entry.
Can you not get what you need from the boot times? If it booted and wasn't supposed to have been shut down that would be a clue.
Is your UPS functioning properly?
Luck-
-DP

My employer, the state of Florida DOH People Frst System only supports up to version 3.5. I have 5.0. I am unable to log on to check benefits and change password as a retiree. since they do not support version 5. How can I resolve this issue?

Can I download a separate version such as 3.5 and still keep my 5.o intact in a separate version? Can I even download the older version?

Can I download a separate version such as 3.5 and still keep my 5.o intact in a separate version? Can I even download the older version?

Logged-In Resource Check

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