Logged-in Resources stat not the same as license usage

Hello,
If I look in Real-Time Reporting, the number of logged-in resources is 29.  If I go on the CLI and run show uccx cad license usage, it's telling me that there are 26 licences in use.
What's the reason for the difference?
I've tried counting the supervisors, but that doesn't give me the difference.

Hi Jemima,
Could you please cross check wih the UCCX's Real Time reporting ,Overall Cisco Unified Contact Center Express Stats report.
To access the Overall Unified CCX Stats report, choose              Reports                   > Overall Cisco Unified Contact Center Express                     Stats from the Application Reporting menu bar.
Number of resources currently logged in.
This will give the accurate results.
Hope this helps.
Anand
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