Logged into Adobe Story CC and my scripts are missing.

Logged in to find that my latest script is no longer there. It was not deleted and was saved the last time I was logged in.
I was working in offline mode, but it's not there?

Hi Terry,
Did you ever resolve this issue?
Thanks,
Kevin

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Can't log into Adobe Story on windows 7 after installing flash player10. no problems w/win98 @work.

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I downloaded Adobe air and the desktop app for story and can get online from that. Thanks anyway. T

Unable to log into Adobe Story CC Desktop App

Good day,
I'm having troubles getting into the App. It was working fantastic until a recent power outage. Now when I load it, it gives me the welcoming splash screen with the Learn More & Sign In. When I sign in, it seems to load, but then resets to the same screen. I have uninstalled using Control Panel (Win7) and reinstalled, but it still acts the same. When I load Adobe Premiere, there is an oddity that it doesn't seem to be connected to Adobe Story as the option to work with it is grayed out.
I would love to have access from my desktop to this program, but I am at a loss. I have scoured the discussions and removed registry keys and removed temporary files associated with it, but there's a good chance I didn't get the right one if that is the solution I need.
Any help would be appreciated as I would like to get back to this fantastic program as soon as possible, the web interface is nice and working as is, but I miss the desktop app functionality.

Hi tpolson,
To understand this issue better and suggest you a proper fix, can you mail us these two files at DL-AdobeStory-support<at>adobe<dot>com ?
1. Open Windows explorer and type '%appdata%' in address bar. (if you are on Mac, open finder then open Go To folder dialog and enter '~/Library/Preferences/')
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Is there any way to see if any other FaceTime id or iCloud account has logged into my personal iPhone and iPad

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If you are concerned.
Log off all iCloud and Apple ID accounts on your devices.
Change you password for Apple ID and iCloud.
Please read so you don't get stuck!
http://support.apple.com/kb/HT5621

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Hi All!
Sample schemas (HR, OE, PM, QS, and SH) scripts are missing from 10g (10.2.0.1.0) on Win XP Pro(32-bit)
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The list of correct scripts is hear:
http://download.oracle.com/docs/cd/B19306_01/server.102/b14198/scripts.htm#sthref77
Where to get scripts to rebuild sample schemas manually?
Thank you

Welcome to the forums !
The scripts should be available in the companion directory of the CD
http://download.oracle.com/docs/cd/B19306_01/server.102/b14198/installation.htm#I4367
HTH
Srini

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Hi Will,
That's great that you could sign in now.
I think issue you faced in signing was because email verification was not done before. And when you signed from web client, you might have received a note asking you to do verification. It solved the logging issues you were facing on iPhone as well.
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You are missing two things.
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Is it possible to import a pdf into Adobe Story?

I tried to import a pdf into Adobe Story and received the message: "Failed to import document".
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You can import a .jpg, .jpeg, .png and .gif image in an AV/Multicolumn script.

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Hi Sylvia,
Kindly try the below mentioned links.
https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
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Account on Adobe website is different than on Adobe Licensing Website(LWS).
Account on www.adobe.com is an account for individual however the account on LWS is
mostly corresponding to an organisation or a company and they hold the permission to access this account.
They assign specific people witin their organisation to have access this account.
You cannot login LWS using your individual account login.

I can't seem to log into Adobe Creative Cloud even though I'm connected to the internet?

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Problem logging into adobe from Photoshop...

When I am trying to log into my adobe account from Photoshop, I am getting an Error 400? Is anyone else having this problem?

Thank you very much for the reply. I don't use photoshop usually and was just wanting to play with some things on it so its not a big deal to me was just curious. Anyway, thanks for the info. Have a good night
Thanks,Amber
Date: Sat, 2 Nov 2013 14:15:44 -0700
From: [email protected]
To: [email protected]
Subject: Problem logging into adobe from Photoshop...
    Re: Problem logging into adobe from Photoshop...
    created by Barbara B. in Photoshop Elements - View the full discussion
If you are talking about photoshop.com, anyone who tries will get that error because there is no more photoshop.com. You should have received a bunch of emails about any photos there getting moved to Revel, but you can't use Revel from within the versions of PSE that had photoshop.com:
http://barbarabrundage.com/2013/09/16/pse-8-9-10-cant-sign-in-error-40 4/
     Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5809632#5809632
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           Start a new discussion in Photoshop Elements at Adobe Community
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Cannot log into any GUI modes and need to reinstall OSX

Hi all,
I've been having issues with my iMac 27" i7 desktop which I purchased back in 2011 with OSX Lion.
I recently updated to OSX Mavericks and have some issues which I am trying to resolve.
I have been working through troubleshooting with the Apple Support team as it is still covered by the extended warranty that I purchased with the system. Unfortunately it appears that we have come to the end of their technical support capabilities and I have no resolution.   Here is a quick breakdown of the situation:
While doing some gaming in a Bootcamp copy of Windows 7 the computer froze and displayed a green screen with vertical lines and was unresponsive.
Rebooted the machine into OSX Mavericks (upgraded about a month ago from Lion) and after the Apple symbol and loading wheel, when the machine went to display my desktop it froze with a completely white screen.
Tried to reboot back into Windows 7 and when it went to display the desktop it went to a grey screen with vertical lines.
Called the Apple Support line who advised me how to log into Safe Mode.   This worked ok and then I rebooted into OSX properly and my desktop displayed albeit running very slow.
Backed up my data and then while doing some web browsing the computer locked up and went to a blank screen.
Called the Apple Support line who took me into Recovery Mode and got me to Verify the Disk and Verify Disk Permissions. Also advised me to run Apple Hardware Test.
Ran Apple Hardware Test and it said that there are "no problems"
Booted back into OSX which worked ok but still very slow.
During a data transfer the computer locked up with a black screen and the rainbow spinning wheel and was unresponsive.
After a few attempts I was able to log back in and complete my backup of crucial files.
Yesterday I went to boot the computer and it again gets to point after the Apple symbol and loading wheel where it would display my desktop and goes to blank screen. Apple Support advised that the next step for testing purposes is to format the HDD and reinstall OSX.
No matter whether I am trying to boot into OSX, Safe Mode, Recovery Partition or Internet Recovery (I have tried all numerous times) whenever it gets to a point where the GUI would be displayed the machine locks up and I get a blank white screen. I logged into Single-User Mode and ran a file system check which came up ok and I have run AHT again which came up ok as well, however considering that it doesn't matter where I boot to the same error occurs I believe that the issue is probably hardware related rather than software. I have also followed the instructions to clear the PVRAM
I have booted to OSX using Verbose mode and noticed that there are a number of SMC errors and other messages indicating that there may be some software issues, so I am trying to troubleshoot those before I take the machine to the Authorised Apple Repair Centre
I have created an OSX Mavericks Boot USB but that comes up with a white screen as well if I boot to it.
I'm not sure if it will help, but I can select my recovery partition (OSX Base System) during boot and load into single user mode there.   I'm curious whether (and how) to run diskutils from there to verify disk and permissions for my primary partition (lets call it "Lion"). Then erase the disk and reinstall OSX from my boot USB.

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If you get messages in the DOS window saying processes died check that MS loopback is running.
MattG.

Unable to log into itunes store (0x80092013) and update problems

I am having problems logging into the itunes store using itunes 10.6.0.40 in Wndows 7 in the uk which results in the error message shown below:
'We could not complete your itunes store request. An unknown error occurred (0x80092013). There was an error in the itunes store please try again later"
However, I am able to browse the itunes store without any problems (this does not require logging in).
In addition selecting the menu item Help > Check for updates in itunes results in the message "The itunes server could not be contacted. Please check your internet connection or try again later'
I also have two ipods and an ipad and clicking on the <Check For Update> button on each of them within itunes results in the error message "The ipod update server could not be contacted. Make sure your network settings are correct and your network connectivity is active or try again later".
In trying to fix the above problems I have tried the following:
Re-installed itunes
Ran ipconfig /flushdns
Changed my dns entries to use dynamic dns entries and also tried googles settings (8.8.8.8 and 8.8.4.4)
Put entries in the hosts file for gs.apple.com etc
Reset the winsock using the command netsh winsock reset
Turned Norton smart firewall off completely
Ensured interent settings were set to 'Check for server certificate revocation' was unticked and "SSL 3.0" and "TLS 1.0." were both ticked
General internet connectivity is working fine it is just itunes where the problems are.
I can also log onto the itunes store from the ipad itself without a problem.
I also have a Windows Vista laptop which can connect to the itunes store without a problem and can also run the menu item Help > Check for updates and results in a message saying itunes is the latest version. This also runs Norton Smart Firewall and is having no problems. So I am assuming from this that my setup is not at fault and it is not an isp issue.
I have also noticed that a number of other people are reporting problems logging into the itunes store and also error 0x80092013.
The results of an itunes diagnostic test (Help > Run Diagnostics) are shown below (this shows that the itunes store can be browsed but attempts at prurchasing etc cannot be completed)
Microsoft Windows 7 Ultimate Edition Service Pack 1 (Build 7601)
System manufacturer System Product Name
iTunes 10.6.0.40
QuickTime 7.7.1
FairPlay 1.14.34
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0012AF0402B0FA18
Current user is an administrator.
The current local date and time is 2012-03-11 18:01:37.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Advanced Micro Devices, Inc., ATI Radeon HD 4870
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.0.40 is currently running.
iTunesHelper 10.6.0.40 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {46932D17-49B1-4170-9CA8-EA1A00438097}
Description: Microsoft Loopback Adapter
IP Address: 169.254.183.23
Subnet Mask: 255.255.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server: 0.0.0.0
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name: {58D508FD-AACB-4B61-B19B-D91F9FD1F400}
Description: Bluetooth Device (Personal Area Network) #2
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name: {4C3DB141-4DA2-4484-A598-E5B7ACD6E684}
Description: Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller(NDIS6.20)
IP Address: 192.168.1.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sun Mar 11 17:05:46 2012
Lease Expires: Sun Mar 11 17:05:45 2012
DNS Servers: 192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was unsuccessful.
An unknown error occurred (0x80092013).
Connection attempt to iPhone activation server was unsuccessful.
An unknown error occurred (0x80092013).
Connection attempt to firmware update server was unsuccessful.
An unknown error occurred (0x80092013).
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-03-11 17:58:25.

I have spoken directly with Apple over the last couple of hours. They are aware of the problem and are going to ask their engineering department to investigate. It is perhaps not a big priority at the moment as they say they only have 30 confirmed reports of the issue worldwide.
Is it possible that there are other people who are having the same problem and are watching the forums waiting for answers? If so, please report the problem. This is the only way for Apple to understand the scale of the problem (if indeed it is a big problem) and to be able to escalate the issue and allocate suitable resources. The issue we are seeing is:
I mentioned what you said about downgrading - I have also contemplated this but I am expecting I will need to run 10.6 for HD media and syncing with the new iPad. Apple agree downgrading is not an acceptable solution, and there must be a way forward, but if you dont need 10.6 then why not downgrade until the problems are resolved.
My take on the problem is this:
The error code is the same as a Windows error code that suggests the issue is with accessing the certificate revovation lists (CRL). iTunes 10.6 is a signed application that needs to access a CRL to determine whether its certificate is still active. iTunes own diagnostic tool points in the same direction too. The network connectivity test (see image below) shows the network interface and internet connection are fine. It is just the secure link that is failing. It is possible to view the apple store, and download podcasts etc.. but it is not possible to sign into an account or make purchases.
One person has replied to many of these postings suggesting the problem can be fixed by updating DNS settings, which could add weight to this theory. The person who posted this didnt explain why this worked for them, but if DNS settings have not propogated fully for a new CRL this could be causing problems for some users. If so this could just fix itself in the coming days, or it may work if you can connect to the internet from a different connection like a public wifi hotspot.
I will post updates if I get anywhere or hear anything back from Apple.

Logged into Adobe Story CC and my scripts are missing.

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