Logging into Remote Desktop

I keep trying to log into remote desktop from my computer. The credentials are correct and work from other computers but every time I try to log in they say access denied.

Hi,
I agree with that you may use the incorrect user account or format.
You can try the following format.
RemoteComputerName\UserAccount
Or
Domain\UserAccount
Hope this helps.
Jeremy Wu
TechNet Community Support

Similar Messages

Users cannot log into Remote Desktop after 3/11/2015 update!

I have a simple network where users can log into a Windows SBS 2008 server with Remote Desktop to access various applications. This worked quite smoothly until this morning, after the updates of last evening. (3/11/2015)
When users tried to log into the Remote Desktop this morning their credentials were rejected, as if their username and/or password were incorrect. Even I (as the administrator) could not log in remotely. Finally I connected a monitor and keyboard
directly to the server and was able to log in without an issue. After logging in directly I was able to connect through remote desktop.
This method worked for my other users as well - after I logged them in directly they were able to use remote desktop no problem.
The trouble is that I have a couple dozen users, and this is an issue that should not be occurring. What happened in the last update to cause remote desktop to reject users credentials? Why does it only work after the user logs in directly?
And most importantly, how do I fix this?
A few notes:
Simply browsing for files on the server also asks for the user's name and password, and this works as well. This is only a remote desktop issue.
I have already checked to make sure the domain was correct. It was.
I have already checked to make sure the usernames and passwords were correct. They were.
I have already checked to make sure this was not a unique issue for a single (or limited number) of users. This issue effected
all users all the network.
Thank you very much for your help,
Dustin

I'm curious here... If the server is rebooted, does it put the RDS users back into a "credentials failed" situation? If so, could you please have them log in with credentials:
domain.local\username (I suspect they may be currently using domain\username)
and see if that fixes the RDS problem without having to first log into the server directly.
The ".local" may be ".lan" or ".somethingelse" depending on how you initially configured your domain, but the default for SBS 2008 is ".local"
Merv Porter
=========================
That's a good question - the server will auto-reboot this evening and I'll test again in the morning.
You are correct that we've been using domain\username. I tried domain.local\username (which is the way we've set up), and that did not work either.
I'll let you know how things turn out tomorrow morning. I don't want to mess with my users anymore today. :P
Dustin

Win svr 2008 r2 ent - user can not log into remote desktop after installing march's 2015 important updates

we installed march's 2015 important updates onto all of our servers. three of our servers are not allowing RDP.
these servers have windows server 2008 r2 enterprise sp1 installed.
we enter in the username and password in the rdp dialog box and click on ok. the rdp dialog box comes back for us to enter in the username and password.
we do have kb3046049 and kb3002657 installed.
is there a v2 of kb 3002657 for windows server 2008 r2 enterprise?
on one of the servers
1. I disabled rdp
2. stop and start the following services
remote desktop configuration
remote desktop services
remote desktop services usermode port redirector
remote procedure call
3. enabled rdp
4. added the users allowed to rdp into server
This allowed us to RDP into that box with the username and password.
But the other two servers the steps performed above did not work.
Any solutions for Win Svr 2008 R2 enter sp1?

Thursday, March 19, 2015
This is a summary of the new and changed content scheduled for release on Thursday, March 19, 2015.
New security content:
This has nothing to do with this issue in this thread, it just happens to have been published today and yet no kb is public.
Security Update for Windows Server 2003 (KB3048051)
Locale: All
Deployment: Windows Update, Microsoft Update, Automatic Updates, WSUS, and Catalog
Classification: Security Updates
Target platforms: Windows Server 2003 and Windows XP
Approximate file sizes:
Windows Server 2003 update: ~ 196KB
Description:
Install this update to resolve an issue which requires an update to the untrusted certificate store on Windows systems and to keep your systems up to date. After you install this update, you may have to restart your system.
http://support.microsoft.com/kb/3048051
It is related to the SSL cert revocation and Microsoft is very lame these days and gets the code on MU but can't sync up the KB.
See:
* Microsoft Security Advisory (3046310)
- Title: Improperly Issued Digital Certificates Could Allow Spoofing
- https://technet.microsoft.com/library/security/3046310
- Revision Note: V2.0 (March 19, 2015): Advisory rereleased to
announce that the update for supported editions of Windows
Server 2003 is now available. See Knowledge Base Article 3046310
for more information and download links.

Help logging into remote desktop

Hello - I newly downloaded the Microsoft Remote Desktop and believe I have all of my company's info entered correctly (an IT staff even verified it for me!), but I cannot seem to get things to connect.
I keep getting this error message -
HTTPSGatewayEndpointException: ReadFromSubEndpointError(6)
What does this mean? Is there anything in particular I should do to troubleshoot? Any help would be much appreciated!
Kendall

Hi,
Are you referring to Remote Desktop Client? And which device are you using, iPhone/iPad or Mac/MacBook?
If it is iPhone/iPad, could you remote to the same target with an laptop with using same wifi? I'm thinking if it is the wireless connection which is causing the issue. You can confirm with your IT staff too.
And if it is a macbook/mac, try to connect with a cable instead of using wireless connection to see the result.
Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Users are being logged into the desktop before the mapped drives GPO takes effect

We are using a Group Policy object to map network drives to our users. We are getting reports that the user are being logged into their desktop before the drives are mapped, causing a program that points to the mapped drive to not be able to access
files on that drive. Once the user goes into Computer and double clicks on the drive, they are then able to see the files on the drive and the program is able to access them as well.
We have added another GPO to institute the "Always wait for the network at computer startup and logon" policy to try to fix the issue, but it has not solved our problem.
Thanks in advance for any assistance.

> Once the user goes into Computer and double clicks on the drive, they
> are then able to see the files on the drive
Did you check the "reconnect" option?
Martin
Mal ein
GUTES Buch über GPOs lesen?
NO THEY ARE NOT EVIL, if you know what you are doing:
Good or bad GPOs?
And if IT bothers me - coke bottle design refreshment :))

Can't log into any desktop manager KDM set autologin

Hello, new Arch user. I moved over from Ubuntu.
I installed arch on my laptop with KDE, LXDE, and Gnome. I had KDE and LXDE set up and working the way I wanted. I tried to log into Gnome. "Something" is wrong with Gnome (no idea at this point). It simply hangs at a black screen.
I had set KDM to autologin. Now I can't log in, log out, or change desktop environments. I don't know how to turn off the autologin (I turned it on when I was logged into KDE), or force KDM to switch back to a desktop manager that works.
I found my kdmrc (/usr/share/config/kdm/kdmrc). It indicates autologin is disabled.
I can get to a shell (ctrl-alt-F#). I can't get to any working graphical environment.
[General]
ConfigVersion=2.4
ConsoleTTYs=tty1,tty2,tty3,tty4,tty5,tty6
GreeterUID=kdm
PidFile=/var/run/kdm.pid
ReserveServers=:1,:2,:3
ServerVTs=-7
StaticServers=:0
[Shutdown]
BootManager=None
HaltCmd=/sbin/shutdown -h -P now
RebootCmd=/sbin/shutdown -r now
[X-*-Core]
AllowNullPasswd=false
AllowRootLogin=false
AllowShutdown=Root
AutoReLogin=false
ClientLogFile=.xsession-errors-%d
Reset=/etc/kde4/kdm/Xreset
Session=/etc/kde4/kdm/Xsession
Setup=/etc/kde4/kdm/Xsetup
Startup=/etc/kde4/kdm/Xstartup
[X-*-Greeter]
AntiAliasing=false
ColorScheme=
FaceSource=AdminOnly
FailFont=Sans Serif,10,-1,5,75,0,0,0,0,0
GUIStyle=Oxygen
GreetFont=Serif,20,-1,5,50,0,0,0,0,0
GreetString=Welcome to %s at %n
GreeterPos=50,50
HiddenUsers=
Language=en_GB
LogoArea=Logo
LogoPixmap=/usr/share/kde4/apps/kdm/pics/kdelogo.png
MaxShowUID=29999
MinShowUID=1000
Preloader=/usr/bin/preloadkde
SelectedUsers=
ShowUsers=NotHidden
SortUsers=true
StdFont=Sans Serif,10,-1,5,50,0,0,0,0,0
Theme=/usr/share/kde4/apps/kdm/themes/oxygen
UseBackground=true
UseTheme=true
UserCompletion=false
UserList=true
[X-:*-Core]
AllowNullPasswd=true
AllowShutdown=All
NoPassEnable=false
NoPassUsers=
ServerArgsLocal=-br -nolisten tcp
ServerCmd=/usr/bin/X
[X-:*-Greeter]
AllowClose=true
DefaultUser=suemiller
FocusPasswd=true
LoginMode=DefaultLocal
PreselectUser=Previous
[X-:0-Core]
AutoLoginEnable=false
AutoLoginLocked=false
AutoLoginUser=
ClientLogFile=.xsession-errors
[Xdmcp]
Enable=false
Willing=/etc/kde4/kdm/Xwilling
Last edited by SueMiller (2014-12-03 13:52:21)

You don't need to login with the master password. When you get to the log in screen, just log in as you would normally.

Help - Inkwell transfers only the letter A into Remote Desktop.

Hello,
I use Microsoft's remote desktop over a VPN to use my servers at work (terminal services). It works great in every aspect except when I try to write using inkwell. When I start to write with my stylus the yellow paper window opens and accepts my handwriting. Then it transfers only the letter A repeatedly into the text field within remote desktop (microsoft). If I write "Hello" it will come out as "Aaaaa". If I write "The Quick Brown Fox" it comes over as Aaaaaaaaaaaaaaaaaaa"
Does anyone know why? Any Fix?
I'm going to cross post this over at the tiger forum
-Josh

Hello,
I use Microsoft's remote desktop over a VPN to use my servers at work (terminal services). It works great in every aspect except when I try to write using inkwell. When I start to write with my stylus the yellow paper window opens and accepts my handwriting. Then it transfers only the letter A repeatedly into the text field within remote desktop (microsoft). If I write "Hello" it will come out as "Aaaaa". If I write "The Quick Brown Fox" it comes over as Aaaaaaaaaaaaaaaaaaa"
Does anyone know why? Any Fix?
I'm going to cross post this over at the tiger forum
-Josh

Logging into remote server - how?

I have Visual Studio installed, along with all the BOE stuff on a virtual machine. I can log into the BOE server successfully in this setup. But now, I need to log into a remote server for more testing. For the life of me, I can't figure out how to do this. This is the code for logging in on the same box
EnterpriseSession = SessionMgr.Logon(boUser.UserName, boUser.Password, boUser.CmsName, boUser.CmsAuthType);
EnterpriseService = EnterpriseSession.GetService("InfoStore");
_infoStore = new InfoStore(EnterpriseService);
_infoStore = (InfoStore)EnterpriseService;
Where do I specify the server I want to log into?
Thanks
James

Hi Adam,
That doesn't work. The remote server has an address of 10.1.2.12, with the server name of BOEDIS01. When I try to log in with the following:
var boUser = new BusinessObjectUser()
       UserName = username,
       Password = password,
       CmsName = "BOEDIS01",
       CmsAuthType = "secEnterprise"
public void LoginUser(BusinessObjectUser boUser)
   EnterpriseSession = SessionMgr.Logon(boUser.UserName, boUser.Password, boUser.CmsName, boUser.CmsAuthType);
   EnterpriseService = EnterpriseSession.GetService("InfoStore");
   _infoStore = new InfoStore(EnterpriseService);
   _infoStore = (InfoStore)EnterpriseService;
   IsLoggedIn = true;
I get the following error:
Unable to log on: Could not connect to server BOEDIS01. Please check that the server name is correct, and that the server is running.
Shouldn't there be an option for designating the location of the server?
Thanks
James

ISE Guest create/delete logging into remote syslog

Hello,
I'm trying to setup guest action (creation, deletion, suspend) logging to remote syslog. I created remote logging target and set this target to Guest logging category with info priority. But I don't receive any messages when Sponsor creates or delete guest account.
By the message catalog, these messages should be in Guest category with severity info.
Does anyone know whats wrong? ISE version is 1.2 Patch 5.
Thanks
Jiri
I'm attaching picture of configuration:

Hello,
thank you for the reply. The port is opened it's syslog server also for other devices. I tried to change facility to LOCAL6, but its the same. I only receive this message when I suspend or delete guest user:
Jan 9 12:59:16 ise-demo-pri CISE_Guest 0000000838 1 0 2014-01-09 12:59:16.569 +01:00 0000085231 86028 INFO Guest: Successfully performed CoA termination(s) for a deleted guest or a suspended guest, ConfigVersionId=35,
Jiri

Can't even log into the desktop

I got a crash or something last night when I opened 2 webpage loading with flash applications, and the system slowed down and then later on can't even get any response.(Still my mouse can move and the screen show the 2 pages without response) I couldn't click the force quit or restart it so I pressed the back button to force switched it off.
After that in this morning when I turn it on again, It stopped at the loading page and couldn't get into the desktop.
I tried several times reboot, and now when I turn it on, a floder button flash on the middle of the screen and I don't know what to do.
Please help thank you so much.
PS: I am not sure what my OS is, it's likely 10.4.(something)

Hi konrinn, and a warm welcome to the forums!
Could be many things, we should start with this since it is Disk Problems likely...
"Try Disk Utility
1. Insert the Mac OS X Tiger Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
Very Important, how much Free Space is on your Hard Drive first of all?

Airport Extreme Route - Logging into remote computer using VPN

is there anything i need to change on my airport extreme router. I used to be able to access remote computer via vpn and now I cant ever since i started using the airport extreme. Im trying to access remote computer using windows xp home.

bkohlmeier wrote:
On one of the 2wire config screens last night, it showed my various devices and next to each one said "IP" of 108.54.... so it was showing the public IP of each one, versus say "192.168.1.160".
Ok, that is weird. Is each IP different and how many devices do you have getting public IP's.. there should only be one available and the only device getting it should be the extreme.
If you only need a bridged modem. go out and buy a cheap single port modem. (I presume this is DSL service. Sorry I am not in US, so what is obvious to you may need spelling out).
We often use the cheapest TP-Link modem here.. TD-8817 which are like $25 for bridged modem.. works really well.
I think also you will find as far as pc is concerned the 2wire is actually the better router. Apple decided to use NAT-PMP on their routers instead of near universal upnp used by all windows networking and just about everything else. That makes opening ports that much harder on the Extreme for games etc.
With the new version utility you can turn on guest network even with the Extreme in bridge.. and what you miss in terms of dhcp is not that great.
If you want to get it working, let me suggest bridging the extreme for the moment. I am sure you will find no issues with Remote Desktop direct through the 2wire, as you probably used it in the past that way.

Still getting "Unknown Server Error" when trying to log into CC Desktop App

Hi -- I signed up for the early access file/font sync and received my email saying "You're In..."
When I used the link in that email to download the CC Desktop App and when I launch it, I'm still receiving the error "Unknown Server Error" Sign in is currently unavailable. We are unable to access your account. Please try again later.
Anyone run into a similar situation or have thoughts on how to remedy this?
Thanks in advance!
Kristina

Solution 2 from this help article http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html should resolve the problem.

Remote Desktop Fail after March 10 Updates!

I updated client servers with MS updates as usual over the weekend remotely. Tried to remotely log into 2 of the servers after they rebooted; Server 2008 R2 and 2008 Standard, and was denied with "Your credentials did not work" message at the top
of the dialog. Administrator, other IDs did not work. Only way to log into either server was to drive into the client (on Sunday) and login from the console. Once logged in from the console I was able to RD into each. If the server is rebooted RD is again
unavailable until logged in from the console. I am now seeing that remote access works for a while but in some cases becomes unavailable after a while. The problem only seems to affect server 2008 and 2012 variants.
Backed out the following updates and the problem remained: KB3002657, KB3033929, KB3046049, KB3035131, KB3034344, KB3032359, KB3039066, KB3035132, KB3035126, KB3033889, KB3032323, KB3030377. Then I restored the System State from the day before the updates but
the problem is still present.
Unfortunately, this particular client has around 30 remote users who need to login every day. The only workaround I've found is to log their IDs in at the console first. Then they can connect remotely. Others have reported this problem and one post leads me
to believe it could be an issue with 2008/2012 RDS boxes on a 2003 Domain Controller. Any help appreciated or, MS: Please Get This Fixed!
More info:
https://social.technet.microsoft.com/Forums/en-US/0a520543-29d4-4466-9967-e39d819d11f1/users-cannot-log-into-remote-desktop-after-3112015-update?forum=smallbusinessserver&prof=required

We are both in the same boat.
While it's nice to know that Microsoft gives us these broken updates so we can charge customers, there is that "loyalty" factor to our customers in which we end up absorbing the many hours of troubleshooting and research time spent.
Failing to find a suitable solution to this problem by end of day I will attempt to remove ALL 27 Security Updates that were installed to see if this resolves the issue.
What scares me is that you probably removed the applicable ones and that we will be in the same situation after removal.
This thread seems a little more active:
https://social.technet.microsoft.com/Forums/en-US/0a520543-29d4-4466-9967-e39d819d11f1/users-cannot-log-into-remote-desktop-after-3112015-update?forum=smallbusinessserver&prof=required

Open an program install on Server 2012 as a app with remote desktop

I have a SQL app loaded on Server 2012. The app runs fine when logged into remote desktop on the server. The app loads to c:\Program Files (x86)\MSC\MCS.exe. Remote desktop will not recognize that path to open the .exe file. I
have tried the following path c:\"Program Files (x86)"\MSC\MCS.exe and still will not see the path string and load up. I am using the same path in the folder path as well. I have done hundreds of theses on previous versions but this one
will not work. Is there a trick on server 2012?

I tried every form of the path with the %. No luck.
I found that I cannot put a simple .bat file in the temp directory and use the c:\temp\test.bat path and folder c:\temp and get the batch file to run.
Bill Bollinger

After upgrading to mavericks i cannot log into my VPN using RDC

After upgrading to mavericks i cannot log into my desktop at work using Remote Desktop Connection for Mac
I get a message that The computer i am triyng to connect to cannot establish my identity
What to do?

You don't need to go to the App Store to for support for Steam and Minecraft. You need to go to their website(s).
You're welcome

Logging into Remote Desktop

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