Logging problem in app store

I am unable install from app store with my valid apple id.
Am getting a password error.

To reset your Password, go to > Apple - Mac App Store - Contact Support > select Get Started > Account Management > Lost or forgotten Apple ID password.
To have a support person call you, go to > Apple - Mac App Store - Contact Support > select Get Started > Account Management > Forgotten Apple ID Security > Talk to Apple Support Now.

Similar Messages

  • Problem with apps and logging in to app store

    On my iphone, I am having a weird problem. Apps that were downloaded were working until last night. Now, when I click on them, it starts up, but then the app dies. I thought I could remove them and reinstall them. But now, when I log onto the app store, it tells me that the authorization failed, to connect to iTunes. I went to iTunes and changed my password. I logged onto iTunes successfully, but still no dice at the app store on the phone.
    Any ideas would be greatly appreciated.

    I'm having a simalar problem.
    When I sync my iphone and apps dowloaded on my pc won't sync to my iphone, and any apps downloaded straight to my iphone won't sync to my pc.
    It says that my PC is not authorized but when I authorize it it says that it already is.
    I tried de-autharizing.
    And now the apps on my phone do the same as above, you get the start screen for a split second when I open them then it just goes off.
    This only hapens on downloaded apps, the built in ones (compass, etc) open fine and everything else seeems ok
    Any help would be greatly appreciated

  • I can not log onto the App Store...

    it has been going on now for over 3 weeks...I had a lightning strike and blew out the on board ethernet ports on my Macpro so I use a ethernet to usb adapter now and that works fine for everything including iTunes but I can't log into the App Store, the error is "An unknown error has occurred" I have called and they told me to go to the Genius Bar...did that and the couldn't help and called support and they told them that they would look into it and get back to within 24-48 hours and I have still haven't heard a thing!!!  This is very frustrating and I have had several cases opened up about this and nothing is working.  Does anyone have any ideas on what to do?  Thank you.
    Charlie O. 

    Guess, you only have another issue with the app store problem. Some cannot login, some are caught into a loop of password prompts...
    All is related to Macs with MacOS 10.4.7 - so again.
    There are two different solutions trials, one is to go to close all applications then navigate to /var/db/crls and delete there the files crlcache.db and ocspcache.db - reboot the system, empty trash and see if this solved the problem.
    If not, second chance is to reset the certificates, mentioned here:
    Delete the files /var/db/crls/crlcache.db and /var/db/crls/ocspcache.db. These can be found using Finder’s Go >; Go To Folder menu (Cmd + Shift + G). This resets the cache of accepted certificates in the system. It doesn’t remove them, it just forces the system to rebuild the caches upon restart.
    Open Keychain Access (/Applications/Utilities/Keychain Access). Select Certificates in the Category picker on the left side. In the search bar, type in the word Class. Look through that list, and find any certificates that have a blue + symbol over their icon. These are the ones you need to modify.
    Select one that has a blue +, and hit Command + I. Click the disclosure triangle beside the “Trust” list to show the list of permissions. Now, what we need to do is to set this certificate to use the system defaults. However, for some reason, when you select it, it doesn’t save. So what you need to do is this. Under “Trust”, where it says “Secure Sockets Layer (SSL)”, change the dropdown menu to say “No Value Specified”. Then, close the window. It will ask for your administrator permissions. Then, open the info pane for that certificate again. Under “Trust” again, now set the dropdown that says “When using this certificate:” to say “Use System Defaults”. You can then close out of the info pane, and enter your password again. Do this for any of the certificates that have a blue + on their icon. There should only be one or two at most.
    Restart your system.
    So, as you see, it start again with reseting the certificate cache and next manually working the certificates, to ensure proper system setting...
    But there are evenly people who failed with this... but you can give it a try
    If all fails - then we have to wait for a fix from apple

  • Unable to log into itunes & app store

    I am unable to log into itunes & app store from my iphone5s OS 7.1.1. The apple ID works on the apple site and from my apple tv and ipad etc. I have rebooted the iphone, deleted icloud and logged back in successfully. I can use find my iphone and see my other devices. When I go to settings > iTunes & App Store > enter the apple ID and password and press sign in > it shows a activity circle at the top by the wifi indicator but then nothing else happens. Settings > iTunes & App Store still has my username and password. I can press sign in again but nothing happens.
    I've tried to go into iTunes Store and look at my previous purchased movies but it keeps prompting me to sign in..  I use existing apple ID > enter ID and pass > and it just loops the same process over and over..   use existing apple ID > enter ID and pass > use existing apple ID > enter ID and pass >  etc..
    Thanks for the help.

    Hello Anand,
    To troubleshoot your problem, follow the steps below:
    1. Delete the file -  Macintosh HD/Library/Preferences/SystemConfiguration/NetworkInterfaces.plist
    2. Restart OS X
    3. Try logging into Mac App Store again.
    All the best !

  • HT204053 I have logged in to App store with an Apple Id, but I want to change to different id, what should I do and how?

    I have logged in to App store with an Apple Id, but I want to change to different id, what should I do and how?
    i am in UK, but previous ID is registered with US

    i have the same problem, i cant install and update my apps, always pop out i have to sign in to my account which its already signed in, and verifying billing account but says i typed in wrong security code which is right

  • I cannot log into the app store on my ipad using my apple id

    I am not able to log into the app store directly or via settings using my apple id
    I cant even download any apps

    I am stuck in a loop on my ipad - I have followed the instructions in your article above - I keep trying to delete icloud but cannot because it still wants me to login with my old id/email which is then rejected because it no longer exists.  STUCK.  What am I to do?  Now none of my Apple devices will sync and this is extremely irritating - to say the least.
    I assume that I wont be able to access the backup on my computer either because of this - otherwise I would delete my ipad completely and start again - and I really cannot see why, in this age of hackers etc you wonderful APPLE people have not sorted this problem out.
    I had to change my email addresses because someone with too much time on their hands hacked me.  Now I appear to be stuck.
    Please help.
    Perse

  • Problem with app store account

    Awhile ago I was having problems logging into my app store account I couldn't log in. I requested my password be sent to me, but I never recieved the email so I went to make a new account. What I did was essentially make the exact same account I had previously, same email and password. But now when I go to update apps, it tells me my password is incorrect for any app that I downloaded before I changed my account. Any apps I've downloaded after this problem occurred update fine. Is there any way I can somehow transfer these other apps to my 'new' account so I'm able to update, or find a new way to update them? I tried updating them through my computer, but it says there are no updates, and I'd have to switch to my 'old' account to update the apps I had downloaded.

    AFAIK you cannot Merge Accounts...
    See Here:
    Apple ID FAQ
    http://support.apple.com/kb/HE37
    Changing Account Information
    http://support.apple.com/kb/HT1918
    The Only Option may be to Contact Customer Service and Explain your Situation...
    Mac Apps Store Customer Service
    http://www.apple.com/support/mac/app-store/contact.html?form=account

  • How can I see the IP address of somone who used my iPad that was stolen to log into my app-store?

    I recently fell victim to a theft of my iPad. Albeit it was an old one, it was mine.
    Logging on to app-store with my iPhone, I have been prompted many times for "confirmation" of my password and for security questions. Clearly, someone has been trying to log on and has failed. My only guess is that they intend to keep the iPad and download music or whatever. But being prompted for security questions, leads me to suspect that somone has my apple ID but has been plugging away at passwords to buy stuff.
    If I was able to locate the IP address (as the unit is only Wi-Fi), I can pass this onto the authorities and perhaps retreive the unit.
    Is it possible to load a location app remotely from here and have it load up when the stolen unit is online again?
    Many thanks y'all

    Did you have 'find my iPhone' activated on it? Because if you go to iCloud.com you can log in there and you can remotely lock or wipe your device.  From what I hear, the police won't do anything about going and fetching stolen iPads and iPhones, but if you have find my iphone/ipad/ipod/mac turned on then it will give you a map of where it is. 
    Just keep in mind that sometimes iTunes does ask you for your password regardless, and only a few weeks ago apple brought in security questions, so everyone had to fill in security questions for their iTunes account to make it more secure If all else fails, ring Apple cusomer support and they might be able to bar your account or something, however you may have to make a new account (the might be able to set it up so you have all your previous information on a new account)
    Hope this helps!

  • I cannot log onto the App Store, the page appears when I call it from the dock or the Apple menu. I can call the log-in box from the menu bar, but on signing in the spinning icon just keeps spinning,(not the beachball). Any suggestions? Using 10.6.7 and u

    I cannot log onto the App Store, the page appears when I call it from the dock or the Apple menu and I can call the log-in box from the menu bar, but on signing in the spinning icon just keeps spinning,(not the beachball).  Using 10.6.7 and up-to-date on all software. Any suggestions?

    Could be a third party app preventing you from being able to login.
    Mac App Store: Sign in sheet does not appear, or does not accept typed text
    If it's not a third party issue, follow the instructions here.
    Quit the MAS if it's open.
    Open a Finder window. Select your Home folder in the Sidebar on the left then open the Library folder then the Caches folder.
    Move the com.apple.appstore and the com.apple.storeagent files from the Caches folder to the Trash
    From the same Library folder open the Preferences folder.
    Move these files Preferences folder to the Trash: com.apple.appstore.plist and com.apple.storeagent.plist
    Same Library folder open the Cookies folder. Move the com.apple.appstore.plist file from the Cookies folder to the Trash.
    Relaunch the MAS.

  • How do I change the default Apple ID in my iPad when I log into the App Store?

    I recently changed the email address used for my Apple ID and can no longer update the apps on my iPad.  When I log into the App Store, my discontinued email address continues to show up in the sign-in box despite the fact that I have gone to Settings>Store, signed out of the former email address and logged in using my new Apple ID.  Why does the account information not refresh from the old Apple ID to the new one?

    Try this...
    Close All open Apps... Sign Out of your Account... Perform a Reset and try again.
    Reset
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • HT204053 I originally had an Apple ID when I got my iPad.  This is the one associated with the app store; however, I now have two.  The second one comes up when I try to log into the app store and it will not log me in.  How do I get the original one to s

    I'm beginning to feel totally frustrated and functionally illiterate. I've been trying to log into the app store.  The apple Id that shows is not the original one I set up when I got my iPad.  When I enter the password for the Id that shows, I get the message that I cannot log in.  Is there a way for me to change which id shows up?
    Any help would be greatly appreciated. 

    Open the App Store app, go to the Featured pane, swipe to the bottom, tap the Apple ID and sign out. Tap again and sign in with the Apple ID of your choosing.

  • HT5622 Is there any reason why my apple id and password allow log in to App Store but say invalid password when trying to activate Facetime ?

    Is there any reason why my apple id and password allow log in to App Store but say password invalid when trying to activate Facetime - I thought that Id and password were the same for all functions ?

    try the steps in this article:
    http://support.apple.com/kb/TS4268

  • Problem in app store account

    hi ....
    i have problem in app store account
    i lost my credit by thief
    the thief open to my account and buy two apps ..
    what is the solution ?
    thanks

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT4854 Will the second computer receive updates if they are logged into the App Store with their own accounts?

    Will the second computer receive updates if they are logged into the App Store with their own accounts?

    No.
    Each Apple ID stores its own list of software purchases.

  • I had another person log into my app store on my iphone4 and now his email address comes up on certain things when I try to update and app

    i had another person log into my app store on my iphone4 and now his email address comes up on certain things when I try to update and app

    All apps are tied to the apple ID used to buy them.
    Delete the stolen apps and buy them.

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