Logic Board Fails- again.

Hi everyone.
I have an iBook G3, purchased in Sept. of '03. The logic board crashed in Dec. of '04, and again in March of '05. Both times, I had the notebook sent in, and apple replaced the logic board free of charge, under the logic board replacement program.
Now, however, it has failed again. And, I'm getting a little fed up. I'm wondering what you think I should do- send it in for a 3rd replacement (which it's still under the 3 yr- policy until Sept), or try to fight for a replacement of the computer altogether. I'm afraid that if I get it replaced, it's just going to crash again outside of the 3 year plan, and then apple won't do anything. Should I attempt to demand a new machine now?
Times like these are soo frustrating. Mac's are great, but when they have problems, it's like the whole thing falls apart and there's never an easy tweak or fix.
Thanks for your opinions...
Melanie Patterson

I was kind of afraid of that. I'm not surprised.
When you get it back, avoid picking it up by the left front corner alone. If you're going to pick it up with one hand (as I usually do), pick it up in the center, under the trackpad.
The theory is that picking it up by the left front corner causes enough flex in the case that it puts pressure on the logic board and causes the solder on the graphics chip to let loose. So, if you can avoid doing that, it may help your iBook last longer.
Have you seen the new MacBooks (just announced yesterday)? Maybe your G3 will last you long enough to save up for one of those little sweet things. I'm looking at them longingly.

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Me lleva un tren de putas....Logic board down again....

Logic board is down again (after being replaced), screen is black...this is a very disappointing experience.Im gonna ask for a refund......
sorry for the cursing in spanish , i cant help it.

Jajajajaja................
Dime hacia donde te llevan........digo por si la fiesta se pone buena.
Seriosly, I am very desapointed with new MB´s performance, I have been reading this chat room for the past week, since my bran new Macbook (1 week old) went back for replacement.
All this situation with Macbooks could give apple a very bad consumer reactions in the near future. I am thinking about upgrading to a MB PRO, I havent heard complaints as the ones posted here in the past days.
Saludos, hasta la vista baby!

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So I have recently had a ton of issues with my MacBook and it is really starting to get annoying. I had my logic board replaced in March of this year. The repair cost me around $350 as the warranty was up. The logic board failed again at the end of August. I brought it back in to the apple store and they replaced the logic board again, but for free this time. I was extremely impressed with their customer service, they even replaced my display which had a small crack. Everything worked good as new until last night. Once again the same issues as before, so obviously they logic board has failed for a third time, which is a little ridiculous in my opinion. I will be taking it in to the apple store after work today to see what's going on.
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Perhaps - and I mean PERHAPS - you'll be offered a replacement unit this time around: it all depends on how the manager is feeling that day. A number of 2011 models have had three logic board replacements and USUALLY the fourth time around, folks are offered a new replacement unit.
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Macbook Pro Logic board failure

Hi,
On 07 July 2013 I bought a new Macbook Pro from a local iStore. about 1 year later, the monitor failed with a black screen and I submitted the unit for repairs, as it was still under warrantee. The Apple Core Group noted that they had replaced the screen and the main logic board as this was the issue. On receiving the unit back, I noticed that the built-in microphone does not function. This was not a problem for me at the time as I never used the microphone and left it. Fast forward another year and a half, I now have a bigger need for the microphone to function for conference calls etc. About two and a half weeks ago I submitted the unit in for repairs at the same iStore, which was sent away again to the Core Group who deals with repairs on Apple products.
With communications in the past two weeks, they have claimed that the unit does not want to boot up anymore while running diagnostics and eventually told me that the main logic board has failed, and thus the reason it is not working anymore. Today the Core Group sent me a quote of R9200 (+- $750) since my unit is out of warrantee.
This doesnt sound like a valid reason and what am I supposed to do in this case? Am I responsible for dishing out $750 since I left the Macbook in fully working order when I handed it in to Apple Support? Why would the main logic board fail again after it was replaced about a year and a half ago.
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There are no widespread hardware failures endemic to that model. Lacking any indication to the contrary, the repair facility itself begins to look suspicious. Of course I'm biased since all I have is the information you provided.
... the boot failed while running diagnostics
Obviously it means nothing in the end, but it is commonly accepted that when a repair facility accepts an item for repair, the item remains in their care from that moment until you accept it from them, after which it is returned to your care. The fact it failed while in their care does not appear to be in dispute. You have no way of determining how that occurred, nor should it be your responsibility to determine it. They could have dunked it in water for all you know. How is that your responsibility?
How do you prove that in any case?
Recording the logic board's serial number and comparing it to the one returned to you is one way to ensure it hasn't been swapped with a defective one, but even that can be circumvented if the repair facility is motivated enough to modify it. Anyway, my sympathies are all I can offer.

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if your logic board failed then connecting an ext. drive will be non productive.
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thanks for any advice.

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I have logic board problems too. I have had a late 2010 mac book air for 2 and half years. Its been a great machine in general - although it did go back within the warranty period for the track pad
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I have been quoted over £400 for the repair! Like the above post I do not believe that this part should fail - and if it does then it is a major design problem and Apple should be doing something for us. I just dont know where to start.
I have used macs for 14 years and owned eight along the way. Most have them have lasted many years with full functionality the record was my G3 imac which was still working after 13 years.
I really cant believe the situation I am in and rather think I have bought my last mac!
alistair

Multiple Logic Board Failures... Advice?

My black MacBook is less than two years old. Starting this past January, I have had a total of three logic boards fail, along with other hardware failures, including the SuperDrive and Keyboard/Trackpad Module.
Every time the board fails, it is because of a different problem than the last time. First, a connection wire was faulty, causing the Super Drive to be replaced as well. The second time I don't know what was wrong with it, but it was replaced along with the Keyboard/Trackpad Module. This last time, the Speaker/Headphone connections were stuck, which again, caused the Geniuses to replace the Logic Board. The LCD screen was also replaced, but because of dead pixels. Also the hard drive quit working (thank god for backups). I am now on my 4th Logic Board in less than 6 months.
My computer is still covered by AppleCare for another year and a half, but the repeated servicing and re-registering programs is getting a bit ridiculous. Not to mention, if this keeps happening after the warranty runs out, it will be very expensive. I have no money to buy a new computer. The only reason I have this one is because I got it for my 18th birthday from my family.
Is there anything that I and/or Apple can do in this case?

Many things can cause a logic board to fail, from environmental problems to a run of defective parts used in the manufacture of a particular batch of boards. What you can do to help prevent problems are:
1) avoid giving your system (or any electronic device or component) any sort of static shock. Static electricity can easily damage solid-state devices. If in the area in which you have your computer you're regularly getting shocks when you touch metal or grounded devices, you need to take steps to reduce the static electricity buildup.
2) make sure you're properly grounded whenever you access the internals of the system, such as to remove or install RAM or hard drives, and install only quality components verified as compatible with your computer.
3) use high-quality power protection devices on the AC power to your computer and any connected devices (printers, scanners, networked devices, etc.) The $10 "hardware store special" surge protectors generally do more harm than good; get high-quality surge protectors or, better, a power conditioner or uninterruptible power supply with good power filtering.
Beyond that, it's rather the luck of the draw. But MacBooks in general have as good a track record of reliability as any laptop and better than many.
Regards.

Grey restart and program crashes after logic board replacement?

Apologies for if a thread already exists for this, I had a look around and nothing seems to quite fit the problems I'm experiencing-
I recently got the logic board replaced on a 13-inch macbook pro, osx lion, 10.7.5. I got this done because of the failure of one of the usb ports and the centre row of typing keys.
however (although the keys and usb now work), after the replacement, I have started to experience problems that weren't present before. These include:
programs spontaneously crashing, examples being safari, itunes, and photoshop
the computer spontaneously going into the grey textured screen and restarting all programs, but seemingly not initiating a full shut-down and restart
itunes has deauthorised me and claims that there are already 5 computers authorised to the account. No new computers have been authorised during the repair time and attempts to deauthorise and reauthorise fail, this was not present before the repairs.
video playback on youtube and similar sites can sporadically cut out completely, either freezing or causing the entire video 'screen' to white out or vanish
playback of other moving graphics such as gifs often is jerky or replaced with transparent or white frames
I've updated all my software to the latest versions just in case it was simply that I wasn't up to date with something, but to no avail. Is this a common error with a solution, or am I going to have to get the logic board replaced again? I'm still within my three-year warranty, but I don't appreciate the concept that I brought in my machine to be fixed, and it came back even more broken.
(safari crashed during writing this, here is the crash report in case that helps)

There's a 90-day warranty on the repair.

Ibook g3 logic board horror history

Hi people,
I don't expect much of this post, I just want to let my history out so you would reconsider buying apple products in the future.
I'm a Mexico studend and got an ibook g3 almost three years ago (will be three years in january next year).
I really love the machine but I'm in my FIFTH logic board by now, and its starting to fail again with random lines in the screen (the same symptom again :-().
The first three times the logic board failed apple remplaced it free of charge under the logic board extension problem, every time taking like 3 or 4 weeks to do it (imagine 3 or 4 weeks without your machine and files :().
The four time I spoke to people in Apple Mexico and they didn't even wanted to replace the logic board, I was really ****** off but in the end they repaired the machine again free of charge, taking about two months in doing it.
Now the machine is failing again and I'll have to yield again on the phone to Apple México just to have the logic board fail in three or four months again when the extensions will have expired for me, and that if they even want to repair it again this time.
Everytime they asure me they are using apple original parts and that the logic board problem has been solved in the new boards, but yet and again the board fails again.
I'm really ****** off at Apple. Since I got the ibook I also got a Powerbook and iPod, but Apple would not see my money again, they make great products but they customer service *****.
Thanks for reading, it's good to let it out.
ibook g3 800mhz Mac OS X (10.2.x)

Hello, Juan Pablo. Welcome to Apple Discussions. (I think?)
This is a user-to-user forum, so nobody here can do much except offer advice.
You have violated the Terms of Use of Apple Discussions by, basically, only complaining, slamming Apple, and not asking for help, but I'm going to try to help you, anyway.
Have your iBook serial number and dates and details of past repairs at hand. Call Apple Public Relations in California at (408) 974-2042, and ask to speak to Customer Relations. Be prepared for a long wait on the phone, so don't get angrier about that.
Once you get Customer Relations on the line, explain to them that you have experienced the fifth logic board failure on your iBook and how long it has taken you to get it back each time it was sent away for repairs. Tell them you need a computer you can count on, and your iBook isn't getting the job done for you. Ask for a replacement computer. They have done this in the past in a few cases, and, in my opinion, your sad situation should qualify.
http://discussions.apple.com/thread.jspa?messageID=2308046&#2308046
http://discussions.apple.com/thread.jspa?messageID=2035294&#2035294
Keep the tone polite and disappointed, not angry, although I understand why you are. But the Customer Relations people, being only human, will respond better to a disappointed customer than an angry one.
To the other readers you are trying to warn, I say: this is not the usual case, and Apple cares about its customers. For every one person who posts here with problems, thousands of others are happily iBooking away with no problems whatsoever.
Even though you weren't really asking for help, I've tried to help you here. Please let us know how things go.

Logic Board Fails- again.

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