Logic board Failure after 2 years - Macbook Pro 13''

Hi! Does anyone had problems regarding logic board failure on Macbooks Pro 13''?
I've bought mine 2 years ago and it started to fail. I took it to the technical support and was told that the logic board was damaged and it had to be changed. The warranty expired last november, so I have to pay for it. The problem is the logic board costs almost the price of a new macbook pro.
It is not possible that Apple think it is ok that a notebook that expensive lasts only two years.
I'm in Brazil and here there is no Apple store. So I'll probably have to buy another laptop ( and sadly I don´t know if I'm going to buy a mac again... not with it lasting as little and being the parts so expensive. )

Hi! Does anyone had problems regarding logic board failure on Macbooks Pro 13''?
I don't have the problem, but it's been percolating on another discussion for several years now:
https://discussions.apple.com/thread/2675881?start=0&tstart=0
You might think about posting there, too, so others can read about your issue.

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Logic board failure after 3 years - the experience

My MacBook Pro was bought in September 2010. It has been running smoothly until January 2014. Then from 1 day to the next, the MacBook restarted itself randomly 1-2 times / day. Bringing it to the Apple store in Frankfurt, Germany revealed that the Logic Board was broken and needed to be exchanged.
The person at the Genius bar was very friendly and sympathetic. He told me that this should not happen to an Apple product, ie it should have a much longer life time. He mentioned that the logic board problem is very well known to Apple, but usually manifests within the first 2 years, which is why Apple extended its guarantee to 2 years. In my case however, the failure happened later and he would therefore need to consult with the store manager Roland.
To my surprise, I learnt that Roland was neither willing to extend the guarantee period, nor was he even willing to speak with me in person. The genius bar person was quite ashamed about this and excused his boss. He advised that I could either exchange the logic board for ~470 Euro or , recommended, buy an entirely new MacBook Pro for which he'd give me a 10% discount.
Because I needed the laptop urgently for travels to the US with several talks at academic institutions, I reacted quickly and initiated the logic board exchange.
The repair time took twice as long as originally indicated and it is my impression that the repaired laptop is somewhat slower than the original one.
I left a message at Apple feedback, so far without a reaction.

Hi! Does anyone had problems regarding logic board failure on Macbooks Pro 13''?
I don't have the problem, but it's been percolating on another discussion for several years now:
https://discussions.apple.com/thread/2675881?start=0&tstart=0
You might think about posting there, too, so others can read about your issue.

After logic board replacement and software update, MacBook Pro is spontaneously shutting down and preventing restart. Inconsistent ability to restart after multiple tries. What is going on?

After logic board replacement and software update, MacBook Pro is spontaneously shutting down and preventing restart. Inconsistent ability to restart after multiple tries. What is going on?

Hard drive sensor or logic board failure.
Try a SMC Reset, only thing I can help.
http://support.apple.com/kb/ht3964
Check your tones with this sounds like it's not recognizing the RAM, perhaps it's not seated well or making a bad connection or it's defective.
http://support.apple.com/kb/ht1547
Take it back. three times a charm

Has anybody heard if Apple is going to fix the Logic Board on the early 2011 Macbook Pros for Free?

Has anybody heard if Apple is going to fix the Logic Board on the early 2011 Macbook Pros for Free? Of course my Apple Care warranty expired months ago, and this just happened. I've been looking online for solutions. But am wondering if anybody has heard if Apple is going to take care of this, or what others are doing to get Apple to repair this problem without having to pay $1,000!!!!!!!!!!!!!!!

I know this is an old post but just in case it helps. They ARE fixing certain macs for free!
https://www.apple.com/au/support/macbookpro-videoissues/

How can I complain about a logic board failure after warranty??

My iBook G4 12" has been diagnosed with logic board failure. I just bought it 1 year and 2 months ago..and the tecnhical service charges me US 820!!! for change the logic board (more than the half of the original price of the notebook!!!). I can't believe that a notebook could die so soon. I live in Chile (SouthAmerica) so I don't know how can I complain to Apple..I think they should respond for this because is a fabric failure right?

The Danish government is pressuring Apple to admit this is a design flaw, but so far they have not commented on the subject. If you have local consumer protection agencies, you could try making a complaint to them about Apple, but I'm not sure I like your chances.

MBP 13" unibody main-board failure after 1 year and 10 month. Apple does not care!!!

Hi Apple Communites!
I have a big problem with my MacbookPro. I bought my MacbookPro in december 2010 in Thailand. 5 days ago My MacbookPro suddenly switched off and never start again.
So I sent it to Apple Dealer in Phuket, Thailand to check. Now they told me it is the main-board failure and i have to change it on my own cost.
And it is 26000 Thai baht (870 US Dollars). How comes that Apple do not take care for my cost.
My MacbookPro is not two years old. For this price i better buy a new PC notebook.
Can some of you please help me for a solution or answer? I use Apple almost 10 years and never have problem like this. Or Apple do not taking care of their customers or quality products anymore? lertlid trzop

you are right!! but is this the quality product of Apple that lasts for just 1year and 10 months?
If it so then i think about to go back to PC after 10 years using Apple products and no one from Apple cares about customer service and quality.
Sad Story about Apple. What Steve Jobs and Tim Cook gonna think about this.

Why in the world does it cost sooo much to replace a logic board for your water damage macbook pro? As if apple hasn't made enough money to allow some people to save some money for their laptop..

Why in the world does it cost sooo much to replace the logic board for your macbook pro.
As if apple hasn't made enough money to allow some people to save some money..

Do you think Apple should reward your clumsiness or lack of caution by giving you a logic board for free, or at cost? Come to think of it, shouldn't they just give you a free new computer, and be grateful to you for taking it off their hands?
Apple isn't a charity operated for the benefit of the careless.

MacBook Pro won't start up... possible logic board failure?

I bought my MacBook pro in March 2008, 15 inch, and it is now out of apple care.
It freezes on start up on the white screen with the apple logo and the spinning thing.
Did hardware test and got error code 4SNS/1/40000000: TC0D - 107.500
Is this a logic board failure, or possibly something that could be fixed much easier and cheaper?
Thank you for any help.

whitdare4 wrote:
Did hardware test and got error code 4SNS/1/40000000: TC0D - 107.500
That error code is listed as a hard drive sensor error. It may mean that the temp sensor on the hard drive needs to be replaced, or the logic board might be at fault.
It could also get caused from another fault peripheral device as the code describe generally a "connection fault".
You should remove usb mouse or other usb devices and try to boot in safe mode to eject all attached drives proper.
Lupunus

MacBook Pro Retina Display Logic Board Failure

There are a lot of threads discussing the logic board failures in MBP's. I have a brand new MBP with Retina 2012 that failed due to a bad logic board. Apple is replacing the machine, but is this a bigger problem others are having?
Data backup/recovery has been an issue since Apple's policy prevents users from retrieving data from the working and intact solid state drive (SSD) attached to a broken MBP. It seems ridiculous, but it is true that Apple stores are NOT equipped with external enclosures to read data from a SSD like a spinning HD.

There are a lot of threads discussing the logic board failures in MBP's. I have a brand new MBP with Retina 2012 that failed due to a bad logic board. Apple is replacing the machine, but is this a bigger problem others are having?
Data backup/recovery has been an issue since Apple's policy prevents users from retrieving data from the working and intact solid state drive (SSD) attached to a broken MBP. It seems ridiculous, but it is true that Apple stores are NOT equipped with external enclosures to read data from a SSD like a spinning HD.

2011 Macbook Air - Multiple logic board failures - possible causes?

I have a 2011 i7 macbook air - 7 months old. About a month ago I went to use the computer after allowing it to sleep and it was totally dead. Apple authorized repair center said the logic board failed and needed to be replaced. Fast forward a month and I finally get the machine back. It works fine for 6 hours, I put it to sleep, and soon as the screen went out, I hear a pop, fizzle, then the machine is dead again. The authorized repair center wants to replace the logic board again, which should get me up and running, but its not likley that that is the root CAUSE of the problem here, since it happened twice now. I suggested to them that perhaps the power adaptor, battery, or some other component is the issue and they don't think so. I'm located overseas, and every repair attempt takes 1 month b/c of parts (total joke if you're listening apple!!). My biggest concern is that they replace the logic board again, I'm out of commission for 2 months now, and it just fails again. Does anyone have any suggestions on the possible causes of this problem?
As FYI - I'm using the same power outlet and power strip with another laptop and haven't had any similar issues. Thanks for the help!

I have logic board problems too. I have had a late 2010 mac book air for 2 and half years. Its been a great machine in general - although it did go back within the warranty period for the track pad
Now it has logic board failure - symptons are the sound going and the battery is dead and it is unable to charge which means every time you put the power lead on the computer thinks it is starting from scratche.
I have been quoted over £400 for the repair! Like the above post I do not believe that this part should fail - and if it does then it is a major design problem and Apple should be doing something for us. I just dont know where to start.
I have used macs for 14 years and owned eight along the way. Most have them have lasted many years with full functionality the record was my G3 imac which was still working after 13 years.
I really cant believe the situation I am in and rather think I have bought my last mac!
alistair

Two MacBook Air logic board failures in less than 8 months

Hi All,
I purchased a new MacBook Air in early 2011. 14 months later the logic board needed replacement. 8 months after that the logic board needs replacing again. I don't take the Air into extreme temperature/humidity environments. The computer has never been dropped or had anything spilled on it. This is the 4th latop I've owned since 1995, but all of my previous laptops have been PCs. Is this normal for Apple? Any suggestions on how to avoid yet anoter $280 repair (because of course the latest logic board failure is out of warranty from the initial logic board replacement 8 months ago...)?

Let me get this straight - you consider the need to have the logic board replaced twice in less then eight months on a computer that is less than two years old to be a good deal?!? Both logic board failures were diagnosed at an Apple Genius bar in person. It shouldn't matter if it was the hard drive, battery pack, or whatever. To have a major harware component and its replacement fail twice in a very short period of time is inexcuseable! I can understand the first failure - someone has to lose the quality control lottery. However, to have the exact same component need replacing twice strongly suggest shoddy manufacturing/rebuilding.
Are logic board failures so common on Mac Airs that the discussion is about the best repair price and not the frequent failure rate?

Hi, i have a MBP 13, late 2012. Its over an year old since purchase and now out of warranty. This morning the computer did not boot so i went down to apple store and they looked at it and said its a logic board failure requiring replacement worth£350

Hi, i have a macbookpro 13, late 2012. I bought it last year october and its an year old and now out of warranty. This morning the computer did not boot, so i went down to apple store and they looked at it and said its a logic board failure and needs replacement worth £350. The tech at apple store gave no explanation, why suddenly, my computer decided not to start at all and said to me it was a logic board failure for no apparent reason and requires replacement. I have maintained the laptop in a pristine condition. Now I feel I have been cheated. This clearly means the product is substandard as a £1100 laptop is not expected to fail in just over a year. My last laptop PC which was worth £450 served me for 4 years before it crashed and lived for another 2 years until I decided to get a mac. This is ridiculous. I don't have apple care at the moment which translates as pay to get it fixed. Anybody in my situation ? I want to sue apple for selling me a substandard good . Any thoughts? Should I go for another pc for £500 because there is no guarantee even after the laptop were fixed by apple for £350 it would last for another year. I need a reliable machine.

This morning my MBP just woke up from sleep and is working without any glitches. I don't know what to say about this.

Macbook Air, Logic board failure, what happens to data?

Hello,
My Macbook Air died today with 90% battery and will no longer turn on. SMC and PRAM reset did nothing, it's completely unresponsive. I think it's a logic board failure. I have a question regarding a repair with Apple; I realise they will replace the logic board inside my computer with a new (or refurbished) board and the faulty one will be shipped to Apple. Considering the Macbook Air has flash memory on the board will this mean my data is now unrecoverable? I have everything backed up, I'm not worried. I have some err personal photo's of me and my partner in iPhoto and I'm wondering what will happen to the sensitive data.
Thanks for dealing with this lets say awkawrd topic

I don't think that your flash memory files are unrecoverable. That's because the logic board of the MacBook Air hasn't got the flash memory soldered. However, I don't know if Apple will replace the logic board, "recycling" your flash memory, or if they will install a whole new logic board replacing the flash memory, although the first option makes more sense and it would be the normal option.
Anyway, as you have a backup on an external drive, you don't have to worry about that

Logic board failure - the 6th

my ibook is a little over 2 years old and i just had my 6th logic board failure last night. i knew it was going to happen after 5 previous failures... and it will certainly happen again.
even though its rare, i've heard of people getting their ibooks replaced. i know its not apple's policy with this issue (and wasn't the 5th time it happened), and i don't have applecare, but i'm wondering if i'm just screwed here.
i plan to call customer service and tell them that i know sending it in again for the LB repair extension program will just lead to another failure. there is no reason for me not to completely assume this... that my computer simply does not have the reliability needed for me to pursue my class projects. last night i lost my homework and it will not be turned in on time today.
i'm just asking for advice, based on other peoples experience, and given my situation, should i pursue a replacement or just reluctantly purchase a new computer?
ibook - dual USB

How long will Apple keep covering these logic board repairs?
Is it indefinitely, or only for 3 years?
... because mine is in for its 3rd repair and it will be 3 years old in another 6 months - and I suspect it will only break again.
I was told by the Apple rep [from the division that would cover replacement] that they have only replaced iBooks for people who had the extended warranty.
So I offered to pay to he $200 that an extended warranty would have cost.
The rep argued that the other people's units had the extended waranty in place when their units broke.
So I explained that mine broke TWIICE within it's intial 1 year warranty - and asked why that isn't the same condition as he just asserted was requisite - at which point he diverted the subject of the conversation so as to not answer - I assume because my point was well made and he couldn't provide a reasonable answer.
If it were only that I have to repeastedly send it back for repair [assuming it will continue to be covered] but backing up and wiping the drive of private info and restoring it takes hours.
In my opinion the thing breaks because it's put under some stress when grabbing the case, and the case flexes. The reason I think that is so is because the symptoms can be made to happen or not [when they initially start] by flexing the left side of the case.
The situation leaves me thinking there is an argument that the product failed its original warranty of merchantability. So I'm wondering if I should just go to small claims near a apple facility.
When I even questioned whether a legal issue existed the apple rep threatened to terminate my call and hand me over to legal.
How can he do terminate my call if there is a program that promises to cover the repair? That made me feel even more that I need to seek other recourse now and not wait until it happens again.

Faulty logic boards installed in the 2013 MacBook Air?

Just discovered the logic board in my 2013 MacBook Air, only one year old, has to be replaced. Computer will not boot up. Anybody else seeing this problem?

squillo,
A logic board failure can indeed be frustrating! If the computer is within it's one year warranty or you have Apple Care, Apple will be able to take care of you at no charge! I have a few friends with 2013 MacBook Airs with no issues. Can you be more specific about the model. Most of the time Apple will have two to three release refreshes a year and the hardware is different.
Thanks,
Ludeth

Logic board Failure after 2 years - Macbook Pro 13''

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