Logic Pro- Invalid Serial Number

Hi,
I purchased Logic Pro preinstalled on my computer but only recently launched the installer package file. It installed fine, and I was able to run the application after entering the serial number. I opened the program several times. Then a couple days later I ran some apple updates, and when I tried launching Logic Pro again it asked for my serial number again. Only this time it said my serial number was invalid. I have been unable to open it since, and every time it asks for my serial number but when I enter it it says it's invalid. I paid for this program and am entering the serial number that was provided. What the **** is wrong with it?
Any advice would be much appreciated.

This is the first thing I thought as well.
I you got an Apple Store to configure and install your software, then you should have at least got the packaging with your serial numbers on.
If you know your license is genuine and the serial number isn't being accepted, then contact Applecare with your serial number and purchase details and they will help you.
If you just got Logic already installed on a second-hand computer with no serial number documentation, it's quite possible you have a pirate version of Logic installed with a fake serial number, and in this case, these serials numbers do get disabled in later versions of Logic, as they are widely distributed. If this is the case, then you should buy your own retail copy of Logic.

Similar Messages

  • Error installing Acrobat.pro (Invalid serial number??)

    I have a DVD set Adobe creative Suite 5 design standard which consist with 2 DVD for Design Standard and one (1) DVD for Adobe Acrobat 9 PRO (all Windows version)
    I was try to install all DVD's on my win8.1 machine, but I coudn't install Acrobat 9 PRO.
    When I was write down serial number which I found on Adobe Certifikate printed from "Obtain License Certificates" site
    (https://licensing2.adobe.com/sap%28bD1lbiZjPTAwMw==%29/bc/bsp/sap/zavlreports/certificate. htm)
    Sistem give me an error "Invalid serial number" as you can see on the picture, below.
    I was ask for the solution MEDIJA d.o.o. from which I was buy this set, but they haven't give me a solution.
    Can someone please help me? (please don't ask me if I was write down serial number correctly, Answer is YES - few times! :-) )
    Thank you in advance.
    Ivan Kolenko
    *** Post edited by Admin ****

    Hi ivank25654647,
    I have checked the serial number you have provided and it looks like a Volume Serial number to me. There are mainly two reasons why this error might pop up :
    1) You are using the installer for a Retail product and using the volume serial number as that combination do not work.
    2) You have a stand alone installer for Acrobat and not a suite installer.
    I would request you to kindly navigate back to the licensing website and go to Licenses>Downloads and search for the download link for the Creative Suite 5 and then download Acrobat again. This should resolve the concern that you have.
    Cheers,
    Kartikay Sharma

  • Re-install of Acrobat 8 Pro - invalid serial number

    I did a factory reset via the restore partition.  When installing Acrobat 8 Pro, the serial number is stated as being invalid.  It was the serial number before re-installation.
    Vista 32 bit, SP1 and up-to-date on all OS updates.

    If your Acrobat was an update, it may be the request for the previous SN.

  • Trying to reinstall logic pro and serial number is coming up invalid

    I had to reformat my hard drive and I'm trying to reinstall logic pro 9 but the serial munger is coming up as invalid.

    If you bought the upgrade DVD version of Logic Studio 2.0  originally..  (LP8 to LP9) then read the dialog boxes carefully as it will ask you to enter the LP8 Full serial as well as the LP9 upgrade serial....
    Otherwise, if you are sure you are entering the Full version serial of LP9 correctly.... (Its easy to mistake zeros for O's for example)
    Troubleshooting Professional Application Serial Numbers - Apple Support
    Then use these links to obtain a new serial...
    https://www.apple.com/support/proapps/serialnumbers/
    or
    Pro Application replacement serial numbers - Apple Support

  • Retrieval of Logic Pro 9 Serial Number after reinstallation of Mountain Lion

    Help! I have a Macbook pro (2008- 15") which was getting very cluttered. So I made sure that all was backed up on Time Machine, I did restart cmd R, erased my hard drive and have reinstalled Mountain Lion from the internet. The reason for doing this was to reinstall just my music programmes, but this has not been straightforward.
    In trying to re-install Logic Pro 9 (which was an upgrade from 8) it has asked me for the serial number which I CANNOT FIND ANYWHERE. I bought 9 from Regent Street in 2009, but cannot find the email that comfirmed purchase. Logic 8 I bought direct from Apple in 2008 on educational discount, and I do have an Apple ID. However record of purchases kept online seem only to go back 18 months. What can I do??

    If you have no proof of purchase and no longer the original manual with the serial number, I think you are out of luck.
    https://www.apple.com/support/proapps/serialnumbers/

  • CS4 Acrobat 9 Pro invalid serial number

    I have Adobe Creative Suite 4 Master Collection Student Version. I bought it back in 2009. I recently uninstalled everything except Acrobat 9 Pro because I wanted to keep it. I opened Acrobat today and it asked me for a serial number. I typed in the long code that was printed under the "Product Name" on my paper with all of my information, but it said that the number is invalid. I researched and found that a student license NEVER expires, so what's the deal? Another spot asked for my "Coupon Code" saying that it started with 5 letters and 17 numbers, but my coupon code is "8Z24-....." Please help me.

    I managed to clean my registry, then reinstalled Acrobat 9 Pro using the Master Collection discs and succeeded. But, now it is giving me crap about "Product is part of a suite and must be opened after opening another program, such as Photoshop." Are you kidding me? I did NOT install anything except Acrobat 9 Pro. However, a few other programs managed to sneek themselves in: Mocha for After Effects CS4, Distiller 9, and LiveCycle Designer ES 8.2. I'm pretty sure that I did NOT check mark the boxes for this crap, so I don't know why I now have it. I'm really thinking about uninstalling the whole thing and just using the trial version of the new Adobe Acrobat XI Pro, for 30 days, of course.

  • Student Teacher Acrobat X Pro Invalid Serial Number

    Actually, I would love to know how to actually talk to a person so I don't have to keep going around in circles.  This product doesn't have phone support, and chat isn't working?
    I have the cd for a Student Teacher Acrobat X pro.  I have a new laptop.  I was finally able to retrieve the serial number so I could finish installing the program on the new laptop.  The number was provided today by identit-e based on my product code.  However, the number is invalid when I try to use it.  I went back to identit-e who verified the number.  They suggested calling tech support.  So, I did.  But, this product is not supported by phone.
    I've tried the forums - one could dig through thousands of responses going back 300 years and still not find an answer.  I don't have a month to look around.
    Is there a secret batphone number?  Or, does anyone know why installation is not accepting my verified serial number?
    Thanks,
    Paul

    For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • Where to find Logic Pro 9 serial number?

    I've just migrated my Logic Pro 9.1.8 to a new Mac because my old computer crashed. They are asking for a serial number, but I don't have the install disks anymore. Is there someplace in the software itself that I can find the serial number?

    Please see the answers given in your other thread
    https://discussions.apple.com/thread/5311324?tstart=0

  • Reinstalling FCP7 in my new Macbook Pro Retina Display. I have my serial numbers back to FCP1. But it tells me that I have an invalid serial number.  Why?

    Reinstalling FCP in new Macbook Pro Retina from time machine backup.  Have all serial numbers back to FCP1 but I am warned I have an invalid serial number.  How can that be!  I need to install and use this weekend.
    Thank you in advance for the help.

    How, exactly are you doing this?
    When I restored  my new computer from the time machine, the software was transfer to the new machine, in the past when double clicking the icon it would come up and ask for the serial numbers.  This time was the same with the exception of:
    I did not enter an invalid serial number, I tried all the numbers I have.  But none of them worked.
    I will try to install from discs.
    Thanks for your help.

  • Invalid Serial number for Adobe Acrobat 7.0 Pro downloaded from your site

    I understand that you no longer will activate Acrobat 7.0 Pro...so I went to adobe.com\go\activation and downloaned the file for Acrobat 7.0 pro...which is file 22020134.exe and noted the serial number provided which is <removed by mod - kglad>..however I am getting the Invalid serial number error whether i try to use the serial number you provided or the serial number on the cd.
    Can you pleaes provide a valid serial number?

    that is the correct serial number.  recheck your downloaded file and recheck the number you used.

  • I deactivated Acrobat 9 Pro from a Windows 8 laptop and installed it on a new Windows 8 laptop and got the error message "Invalid Serial Number." I am entitled to this installation, can someone help?

    I deactivated Acrobat 9 Pro from a Windows 8 laptop and installed it on a new Windows 8 laptop and got the error message "Invalid Serial Number." I am entitled to this installation, can someone help?

    I see that the number in my Adobe Account is a MAC serial number – I purchased both the Mac and Windows versions of the program. I tried to enter the serial number of the Windows version into my account and it says it’s already registered. But when I installed the Windows version on a Windows computer I got the invalid serial number message. They have two different serial numbers! Can you help me with this?

  • I cannot install a previously purchased version of acrobat 9 pro downloaded from the site.  Returns message at final install steps "invalid serial number." I had copied it and pasted it directly from "My Adobe".  What to do?

    I cannot install a previously purchased version of acrobat 9 pro downloaded from the site.  Returns message at final install steps "invalid serial number." I had copied it and pasted it directly from "My Adobe".  What to do?

    Hi hgratz,
    Considering 'invalid serial number' error for Acrobat 9, I would suggest you to please refer the KB doc link mentioned below:
    Error "Invalid serial number" | Acrobat 9 | CS4
    Let me know if that helps.
    Regards,
    Anubha

  • Acrobat 9 Pro reinstallation gives message "Invalid Serial Number".

    I just successfully deactivated a copy of Acrobat 9 Pro, insuring twice that I had accurately recorded the serial number.  Now, when I attempt to install it on another computer, I get the message "Invalid Serial Number.  This is not a valid serial number.  Please go back and re-enter your serial number."  This is going on a new computer for a staff member who needs the functionality of Pro so it is a big deal.

    Dave;
    Short version – it stated with 9707 – however the ORIGINAL SN did start with 1118 and now mysteriously works.
    Long Version – About 2 years ago, one of our attorneys left the firm.  We had purchased and installed 9 Pro on his PC while he was here and deactivated it on his computer when he left.  However, when we went to install it on another PC, we kept getting an invalid serial number message for the original number beginning with 1118.
    Adobe tech support at that time gave us a number beginning with 9707 and it worked.  The computer it was installed on at that time is circa 2004 and is being taken out of service.  However, with 9 Pro still being a product that meets our business needs, we saw no reason to dispose of it and deactivated it.  When we went to install it on a new computer, we got the invalid serial number message on the 9707 serial number.
    Yesterday, I dug the original cd case out of a box and entered the original serial number beginning with 1118 and this time it worked.  I know it was the correct box (out of our 20+ licenced copies of Acrobat)  because it still had my notes from my tech support call including the 9707 serial number.
    Bottom line is that this issue appears to be solved now (he says with all 14 of his fingers crossed).
    Thanks for emailing me though.
    Kind regards,
       <http://www.albo-oblon.com/>
    Rick Tomblin
    ALBO & OBLON, L.L.P.
    2200 Clarendon Boulevard, Suite 1201
    Arlington, Virginia  22201
    (703) 312-0410 (Main Telephone)
    (703) 562-3386 (Direct Telephone)
    (703) 312-0415 (Facsimile)
    [removed by moderator]
    http://www.albo-oblon.com <blocked::http://www.albo-oblon.com/>
    Employment Law - Business Law – Civil Litigation - Criminal Defense

  • Re install acrobat Pro 8 Invalid serial number.

    I reset my computer and am trying to reinstall acrobat Pro 8 and I am getting a message that says Invalid serial number.  I purchased this product and have the receipt.

    Hello Terri,
    You need to get your serial number checked by Adobe Customer service.
    http://helpx.adobe.com/in/contact.html
    Regards,
    Anoop

  • Invalid serial number for Acrobat Pro 6.0

    I had to reinstall Acrobat Professional 6.0(from a downloaded copy purchased from Adobe.com). The install will not complete. It says "Invalid serial number. Please try again". The only option is to cancel, and then I get the Message: "Adobe Acrobat could not install correctly. Adobe Acrobat was unable to install a necessary component and must quit."
    I have verified the number with Adobe Licensing. Adobe Support informs me that they do not support version 6 and the answer is hidden away in the knowledgebase. I have searched the forums and the knowledgebase - to no avail.
    Can someone please help or point me to the Doc # (if there is one).
    Please do not suggest that I download a pirated version. That is not an option for me.
    G4 PowerPC 500MHZ, 1GB SDRAM, 100GB still available on HD. OS X 10.4.11
    Can anyone help please?
    thanks,
    MWG

    From the Knowledgebase:
    > 5. Troubleshoot serial number problems.
    >
    > If the Acrobat installer returns the error "Invalid Serial Number"
    > after you enter the serial number or during startup, do one or more
    > of the following:
    >
    > -- Delete the serial number from the Serial Number text box, and then
    > reenter it exactly as it appears on the back of the Acrobat CD case
    > or in the registration guide.
    >
    > -- Reenter the serial number using different numeric keys. For
    > example, use the numeric keys above the alpha characters instead of
    > the numeric keys on the keypad.
    >
    > -- Make sure you typed the number zero (0) correctly, not as the
    > letter O.

Maybe you are looking for