Logic Pro X loops not changing key when imported

Hi everyone,
I am a newbie and I have found a problem when importing Audio files (Loops) from the Loop section into a song I am working on in the project area. When I do this instead of the imported loop changing its key to fit in with the Key signature of the song I am writing it stays in its own key. For example the song I am writing is in C Major and the imported Loop is in A sharp. I have been told that when you import this loop by dragging and dropping into the project area that it should automatically change to the key of the project which of course is C Major but this is not happening and I do not know why?
When I then try to add other instruments in the key of C Major for example a bassline I discover that playing a bass line in C Major is completely out of the tune with the imported loop which is in A sharp. When I play notes from the A sharp scale over this imported loop it is perfectly in tune so its clear that for some reason the loop is not changing its key when its imported.
Any solutions for this would be greatfully received.

Similar Messages

  • Do you have to add effects to Logic Pro X loops when mixing a song?

    Hi everyone,
    I have a question that has been puzzling me and I cannot seem to find an answer for! I have searched high and low on the internet and still cannot find the answer and so I would be grateful to everyones help with this issue.
    My question is that you hear so much about the fact that when you are recording and mixing a track that different instruments for example the Bass Drum and the Bass guitar occupy similar frequencies and we are told that this is why you have to add effects to these instruments when mixing but what I want to know is are they talking about just organic instruments like real drums and a real bass guitar that you manually play and record to Logic Pro X`s audio tracks? Or should you treat the Loops exactly the same? And should you also add effects to the Logic Pro X loops when you are mixing those specific tracks?
    For example if I add a Drum Loop or Bass Loop to a project and then start mixing the song should I add any effects for example EQ, Compression to these Loops? And what would be the best effects to add to the Bass and the Drums when mixing to help them stand out in the mix?
    Many thanks.

    Jamiesroom wrote:
    ... when you are recording and mixing a track that different instruments for example the Bass Drum and the Bass guitar occupy similar frequencies and we are told that this is why you have to add effects to these instruments when mixing ...
    Whoever told you that overly generalized rule, please stop listening to that person .
    The way you post your question (and they are good questions) points out a big problem nowadays. There is so much cookie cutter solutions out there like if you have this, then use that, if you want to get this sound, press that button. The problem with that is that you you often have no idea why you are doing that in the first place.
    Let me give you a simple example about gardening (sorry about that). If I grow tomatoes and look up on the internet how often to water them, I can find an answer "water the tomatoes once a week". I might do that and result is that the tomatoes will die. What I didn't take into account is that the advice was given from someone growing tomatoes in Russia, and I live in California where I might need to water them once a day. So, the answer you are looking for is not "how often to water the tomato", instead you have to learn how much water, depending on your climate, the tomato needs"
    Your music is the tomato. So the question is not what button to press (how often to water), but what button needs to be pressed, depending on your specific recordings (your climate).
    If your bass drum and and bass guitar are more further apart frequency wise, then there might be no need to EQ them, it depends
    Nobody should or could tell you what to do, unless he or she sits next to you at the mix and "hears' what is going on and what needs to be done.
    Don't get me wrong, I don't say that there is a lot of great advice and general guidelines out there. The problem is when you apply that blindly without knowing a little bit why that advice is give and how to apply that, or if it applies to your situation at all.
    In addition: The skills and knowledge about the theory is as important as the skills and experience of listening and judging your recording/mix and decide what action to take.You have to learn what to listen to and what you hear. If you don't know how distortion sounds then you miss out on fixing that issue. If you don't know how a pumping compressor sounds, then you miss out on fixing that issue.
    I think you get the idea
    Hope that helps
    Edgar Rothermich
    http://DingDingMusic.com/Manuals/
    'I may receive some form of compensation, financial or otherwise, from my recommendation or link.'

  • An eligible Logic Pro version was not found in the Applications folder. This update requires Logic Pro version 9.0 or higher.

    Get this error when trying to install Logic patch 9.1.4 to my machine.
    An eligible Logic Pro version was not found in the Applications folder. This update requires Logic Pro version 9.0 or higher.

    Thx, but i had already read that and tried it: did not work.
    Got it fixed now by reinstalling Logic Studio 9 from DVD.
    That indeed creates the Logic Pro folder in Applications - something I had tried earlier by simply moving my existing Logic folder. This means the Logic 9.1.5 update does not simply check a folder name: there must be another entry/registry entry it checks. Reinstalling Logic Studio from scratch solved it for me.
    After reinstalling thought Lion forgot my Focusrite Saffire 40, so no DAW. Solved that by reading a forum entry on beta drivers.
    So I am happy, music creation wise.
    Left for me is to solve the X Mail application saying it does not run under Lion!
    Model Name:          Mac mini
      Model Identifier:          Macmini3,1
      Processor Name:          Intel Core 2 Duo
      Processor Speed:          2.26 GHz
      Number of Processors:          1
      Total Number of Cores:          2
      L2 Cache:          3 MB
      Memory:          2 GB
      Bus Speed:          1.07 GHz

  • I installed Lion OS X and Logic Pro won't run. I downloaded the 9.1.5 update: "An Eligible Logic Pro Version Was Not Found in the Applications Folder.  This Update require Logic Pro Version 9.0 or higher".  I have Logic Pro Version 9.1.1 installed.

    I installed Lion OS X and Logic Pro won't run. I downloaded the 9.1.5 update: "An Eligible Logic Pro Version Was Not Found in the Applications Folder.  This Update require Logic Pro Version 9.0 or higher".  I have Logic Pro Version 9.1.1 installed.
    I even pulled the dmg file into the Logic Studio folder in my applications directory and it still does not recognize it.  What do I do now?

    Niel:  Thanks. 
    For others benefit, here is what happened.
    I had installed Logic Studio 9.1 some time ago.......not knowing what all the programs were nor what they did, I created a "Logic Studio" subfolder in my applications folder and put all Logic Studio programs into it so I'd know where they were and could review each at my leisure over time.
    My assumption now is that when the updater looks for the Logic Pro program, it looks only in the applications folder.  It seems lame that it would not also look in the subfolders of the applications folder, but that apparently IS the way it works.  Because my Logic Pro program was located in the "Logic Studio" subfolder, the updater just didn't see it..hence the error message I received when I tried to update. 
    Solution:  I moved all the Logic Studio programs out of the subfolder and now they reside in the applications folder. Ran the 9.1.5 updater and it worked like a charm. 

  • Is there any way to remove items in a Logic Pro X loop?

    Hi everyone,
    I am using one of Logic Pro X`s many loops and I just wondered if there is anyway to edit this loop to remove a sound effect/musical component of it? The Logic Pro X loop in question is one of the drum loops "Hands High House Beat" and although I love the beat itself. I would like to remove the electric piano chord in the beat and just keep the rest of the drum beat as it is. I have tried doing this manually but its proving problematic!
    Any tips would be gratefully received.
    Many thanks.

    Hi JD321,
    Its a Blue audio Loop called Hands High House Beat.
    So that means I should try filtering right? I am not familiar with Filtering. How would I go about remove components of this loop while keeping other components?
    A step-by-step guide would be great.
    Many thanks.

  • I am in Muse 2014.3. When I edit a page, in the preview everything looks fine, but when I upload it to FTP, the page does not change, even when I upload the whole site. Is this a bug? I don't know what to do.

    I am in Muse 2014.3. When I edit a page, in the preview everything looks fine, but when I upload it to FTP, the page does not change, even when I upload the whole site. Is this a bug? I don't know what to do.

    Hi Jaap,
    Are you sure about your FTP credentials (FTP folder and site URL) that you are using for the upload? Are you able to see the updated files in the remote directory of the FTP server, after you finish uploading the muse file, using an external FTP client like FileZilla?
    Thanks
    -Prashanth

  • Hey guys ! I use logic pro ... not logic proX ... and i want to record my drums with 4 mics. I got a mixer with also 4 inputs ( Behringer Xenyx QX 1202USB ) But in my Logic i can't take the third input !?!? i can only choose 1 and 2 .... Please Help :)

    hey guys ! I use logic pro ... not logic proX ... and i want to record my drums with 4 mics. I got a mixer with also 4 inputs ( Behringer Xenyx QX 1202USB ) But in my Logic i can't take the third input !?!? i can only choose 1 and 2 .... Please Help

    Friedrich sp wrote:
    Can you send me a mixer wich can do that, please ?
    Who do you think I am? Santa Claus?
    What you need is not a mixer, but an audio interface with at least 4 mic inputs. There is a lot of choice there, but you should indicate a budget. You can go from, say, € 300 to € thousands, if you want.
    Roland UA 1010
    Focusrite Scarlett 18i8
    However, there are other options (like multi-out mixer plus multi in interface, or standalone mic preamps plus interface with 4 inputs, etc). I have little experience using these however so I really cannot say much about which one(s) to get. The two mentioned above both have four mic preamps, but they are by no means the only way to do it.
    The cheapest solution I can think of is to get a second 1204USB, plug it in, and in OS X create an Aggregate device (=the two are being merged into 'one virtual' interface with two discrete stereo (= four discrete mono) inputs. Disadvantage: you keep the same (limited) soundquality of the 16 bits convertors. Getting any of the interfaces mentioned earlier will also mean you'll make the significant step up from 16 to 24 bits sound.

  • Logic Pro 9 documents not opening after installation of Lion (10.7)

    Since I installed Lion (OSX 10.7), I'm having a problem opening my Logic Pro (9.1.4) files. Any file I open, I receive the following error message: "The Document (name XXXX) could not be opened".
    I have to find another logic document or the original app. in the Application folder, higilight it and/or open it, then go back to the original file and open it.
    Can someone tell me why this is happening???
    Any help will be greatly appreciated.

    I'm having a problem opening my logic pro it just bounces and crashes and this is what it says:
    Process:    
    Logic Pro [2764]
    Path:       
    /Users/USER/Desktop/Logic Pro.app/Contents/MacOS/Logic Pro
    Identifier: 
    com.apple.logic.pro
    Version:    
    9.1.6 (1700.43)
    Build Info: 
    Logic-17004300~2
    App Item ID:
    459578486
    App External ID: 4083251
    Code Type:  
    X86 (Native)
    Parent Process:  launchd [159]
    Date/Time:  
    2012-03-22 17:41:24.882 -0600
    OS Version: 
    Mac OS X 10.7 (11A390)
    Report Version:  8
    Interval Since Last Report:     
    21228 sec
    Crashes Since Last Report:      
    22
    Per-App Interval Since Last Report:  9441 sec
    Per-App Crashes Since Last Report:   20
    Anonymous UUID:                 
    F616925E-9433-47CD-B669-F8174595D539
    Crashed Thread:  0
    Exception Type:  EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Application Specific Information:
    /System/Library/PrivateFrameworks/ProKit.framework/Versions/A/ProKit
    Dyld Error Message:
      Library not loaded: /System/Library/PrivateFrameworks/ProKit.framework/Versions/A/ProKit
      Referenced from: /Users/USER/Desktop/Logic Pro.app/Contents/MacOS/Logic Pro
      Reason: image not found
    Binary Images:
    0x1000 -   0xbe3ffb  com.apple.logic.pro (9.1.6 - 1700.43) <24F0EC20-498D-6B24-193D-CAF74AA83457> /Users/USER/Desktop/Logic Pro.app/Contents/MacOS/Logic Pro
      0xe8d000 -   0xec0fe7  com.apple.music.apps.MAAudioUnitSupport (9.1.6 - 232.95) <0096DE94-CBD1-293B-6E75-72C64299119B> /Users/USER/Desktop/Logic Pro.app/Contents/Frameworks/MAAudioUnitSupport.framework/Versions/A/MAAudioUnit Support
      0xed7000 -   0xf08ff3  com.apple.musicaudiodataservices (1.1 - 250.78) <0C7147A5-C89A-8433-DCBD-99F6C2A0C889> /Users/USER/Desktop/Logic Pro.app/Contents/Frameworks/MAAssetSharing.framework/Versions/A/MAAssetSharing
      0xf1e000 -   0xf20fff  com.apple.ExceptionHandling (1.5 - 10) <CBB14B4E-835E-393B-B9B7-80E5A8B557B9> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
      0xf26000 -   0xf84ff3  com.apple.music.apps.MALoopManagement (9.1.6 - 218.80) <947687D9-EDE4-38BE-BBB3-F50FEE5E44E0> /Users/USER/Desktop/Logic Pro.app/Contents/Frameworks/MALoopManagement.framework/Versions/A/MALoopManagem ent
    0x8fe00000 - 0x8fe3320b  dyld (195 - ???) <33A6763E-295E-3FE1-9594-81B9E296BACC> /usr/lib/dyld
    0x9006a000 - 0x9006afff  com.apple.audio.units.AudioUnit (1.7 - 1.7) <4DCF450E-9748-3827-BF3C-EFEAF5E542C9> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x93f43000 - 0x93f50fff  libz.1.dylib (1.2.3 - compatibility 1.0.0) <4A5A98C6-C65E-37BD-BC0E-6E5C3BE74C60> /usr/lib/libz.1.dylib
    0x94368000 - 0x945deff7  com.apple.AddressBook.framework (5.1 - 1019) <7A59E861-A4C3-3BFA-8F8A-C054FDCFA3FD> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
    0x954fc000 - 0x955ddfff  com.apple.DiscRecording (6.0 - 6000.2.11) <63D9A4D0-59F7-3716-8952-DB551677CE05> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
    0x959f9000 - 0x95b4aff3  com.apple.audio.toolbox.AudioToolbox (1.7 - 1.7) <85616AA6-80D3-3ED1-8978-4B5080B8194B> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x9670e000 - 0x96716fff  com.apple.DiskArbitration (2.4 - 2.4) <B5535AAA-83EF-3E38-8D6E-EC383AE4926B> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x968fc000 - 0x9697fff7  com.apple.audio.CoreAudio (4.0.0 - 4.0.0) <4011757D-ED83-3C5B-92EA-F9563861B761> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x96b79000 - 0x96d4afff  com.apple.CoreFoundation (6.7 - 612.3) <D7532126-B03D-3671-8A2F-63EE67DE9832> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x97819000 - 0x9787bfff  com.apple.framework.IOKit (2.0 - ???) <27AD0C95-0621-39A8-BC64-5D8ACFDA64DF> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x98c46000 - 0x98c46fff  com.apple.Carbon (150 - 152) <32170CDA-C57B-32E0-91CF-E5BB31E5EA07> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    0x9a547000 - 0x9a7cdfe3  com.apple.QuickTime (7.7.1 - 2199) <61D753A4-D0BA-3BE4-8DD7-D7F886C509D7> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    Model: MacBookPro7,1, BootROM MBP71.0039.B0B, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.62f6
    Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 5.100.198.11 )
    Bluetooth: Version 2.5.0b13, 2 service, 12 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: Hitachi HTS545025B9SA02, 250.06 GB
    Serial ATA Device: MATSHITADVD-R   UJ-898
    USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24600000 / 2
    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26100000 / 2
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06600000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8213, 0x06610000 / 7
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x06300000 / 3
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x06500000 / 2
    I would apriciate it if you could reply as soon as possible thkans

  • I lost my logic 8 pro serial number. I can't find the booklet that comes with the serial number. How can retrieve this? I upgraded from logic pro 7. I changed hard drives and now it keeps asking for the serial number. But I can't find it. Where can I requ

    I lost my logic 8 pro serial number. I can't find the booklet that comes with the serial number. How can retrieve this? I upgraded from logic pro 7. I changed hard drives and now it keeps asking for the serial number. But I can't find it. Where can I request it? Thanks!

    If you still have the receipt or other proof of purchase, you can ask Apple to send you the serial. Otherwise, bad luck mate.. Good news is, you can now buy Logic Pro 9 from App Store for just 199 USD

  • How do you change the key of a Logic Pro X loop?

    Hi everyone,
    I am working on a song in Logic Pro X using one of the loops and I just wanted to know how to change the key of the loop to fit in with the key of the song? The key of my song is C Major while the Loop is in G Major.
    Any tips would be gratefully received.
    Many thanks.

    Jamiesroom wrote:
    How do you change the key of one specific loop using the Key/Transpose in the Inspector? Step by step instructions would be great.
    Many thanks.
    Here is the step-by-step instruction:
    Step 1: Select the MIDI Region and set the Transpose value in the Region Inspector to the left.
    Step 2: There is no Step 2
    If you are a newbie, then I would recommend to have a look at my Graphically Enhanced Manual "Logic Pro X - How it Works" where I explain everything in great details with lots of easy to understand diagrams and screenshots, including a separate chapter about Apple Loops.
    BTW: If you have a proper Apple Loop, then it should automatically adopt to the key of your Project. A transpose is not necessary, unless you want to overwrite a phrase to a specific key.
    Hope that helps
    Edgar Rothermich
    http://DingDingMusic.com/Manuals/
    'I may receive some form of compensation, financial or otherwise, from my recommendation or link.'

  • HT200280 Logic Pro X loop cannot played any loops. How do I fix this?

    Hey guys,
    I have a really frustrating problem regarding my loops database. Initially, I was attempting to create an alias for my loops and move the files to an external hard drive in order save some space on my hard drive, and did so through using "Terminal" to create the link. I've since moved the loops back to their original location, but my loops in the loops browser are greyed out and they will only reappear if I plug the external drive back in. So let me run down my troubleshooting process...
    I've reindexed the loops in Logic but the LoopsDatabaseV08.db file populates in the external drive
    I've tried to drag the loops directly to Logic, but I guess this method only works with older LogicI've also tried this same method in GarageBand, but no luck
    I've attempted to uninstall/remove everything related to Logic, and reintstall the program. Again, no luck
    I feel the issue may be linked to what I messed around in "Terminal," if I'm correct could someone help with the code to correct this. Or if anyone has any other suggestions, all are welcome.
    Thanks

    Shut down your Mac... Unplug any external midi  keyboards and/or controllers...  and then restart your Mac
    Now test with Logic Pro and a new project and see if this behavior continues.. If not you know what the cause is... and you will need to check the settings for your external devices..
    You may need to delete Logic's CS prefs and re-add your external devices once more if you cannot solve the issue with your midi devices on the devices themselves...
    Quit Logic Pro
    In the Finder, choose Go to Folder from the Go menu.
    Type ~/Library/Preferences in the "Go to the folder" field.
    Press the Go button.
    Remove the com.apple.logic.pro.cs file from the preferences folder.
    Restart the computer.
    Note: If you cannot find this file you did not follow the steps exactly as described!
    Failing that, power down (not just put to sleep) any iOS devices you have and test with a new project in LPX again. If that resolves the issue then you have/had one or more midi/controller/remote apps running in the background of your iOS device.. Make sure you quit the apps, not just close them when you are finished using them....
    http://osxdaily.com/2013/09/28/quit-apps-in-ios-7/

  • Logic Pro X is not working with nanoPAD2

    Hello,
    I bought the nanopad2, I am using it with Logic Pro X and I am having some strange situation, basically Logic is not respecting the changes that I do in the Korg Kontrol Editor, for example if I set in the Kontrol Editor that the first pad is D1 note when I press that pad Logic interprets that the note is A#1.
    I thought that maybe the problem was the device but I have tested it in Reaper and it works perfectly.

    Hi Guys, thanks but I have found the solution. Basically the issue was due a wrong configuration on Logic, in order to set up for use it with nanoPAD2 you have to go to: Logic Pro X -> Preferences -> Display -> Display Middle C as: G4 (Roland).
    And it is all, the issue was fixed.
    Thanks for your help!!

  • Logic pro 8 loops in garageband 3

    I cannot get most of the loops shown in garageband 3 to play. These are new loops since I installed Logic pro 8. The loops are not greyed out but they will not play. Also since installing Logic pro, I no longer have a jazz kit in Garageband. Any suggestions would be most appreciated.
    Thanks,
    Glenn Parsons

    Also since installing Logic pro, I no longer have a jazz kit in Garageband. Any suggestions would be most appreciated.
    Not sure if this is your problem specifically, but check this out:
    http://discussions.apple.com/message.jspa?messageID=6602988#6602988

  • Downloaded loops not changing tempo with the project.

    I have all sorts of loops that I've downloaded in various formats.....wav, aiff, caf, etc. With many of these, when I insert them into a project, the loop retains its original tempo instead of stretching or shrinking to match the tempo of the project. Is there a way to convert these loops or change a setting somewhere that will cause them to change tempo as the tempo of the project changes?

    Hi, Just Re-record the loop to any empty track, and Voila....Now it will follw tempo change.
    Logic only recognizes material recorded in the session or apple loops...so just re-record any imported material and it will follow your tempo and pitch change.

  • Logic pro 8 will not close in snow leopard

    I have a quad core intel mac pro and have just installed Snow loepard, now when I run logic pro 8 I can not close it down (Logic pro 8) I have to force quit every time I finnish. Does anyone know if this can be fixed? (latest version of SL and LP8)

    Hey Karl,
    Not a problem!
    Ah, I was hoping we'd finally find that there was something common that was causing this issue! I noticed that none of the AU instruments you are using are the ones I use, so it doesn't seem that this issue is related to any of those (I only use BFD2, Melodyne and Ozone)...
    I am keeping my fingers crossed that now I've unticked the "backup to MobileMe" box, it will continue to allow a proper quit over the next few days! (Sometimes things seem to be fixed and then the next day the issue returns...!)
    Let me know if you do get closer to a solution. I am using Logic 9, not 8, but the issue started when I moved to Snow Leopard 10.6.1 (I'm pretty sure... it was definitely some time after getting 10.6) and I believe we are having the same problem despite different versions of Logic.
    Cheers,
    Mike

Maybe you are looking for

  • Photoshop CS4 plugins exists multiple times

    Hello Everybody I'm running a iMac 27 inch (End 2009) with the newest operating system (OSX 10.10.3) and the adobe creative suite 4 (Version 1102). Since a few days, my photoshop (and only PS, all others like ID, BR and AI work fine) takes about 10 m

  • Embed a pdf that has open in ability

    Hello! I would like to have a pdf in my iBooks Author so that the kids can preview it.  Then I would like them to be able to open in their notebook app.  Is this possible in iBooks Author? (I dont think it is).  Right now I have a link to the file on

  • Cant download iTunesSetup.exe

    Cant download iTunesSetup.exe binary file(131 MB), just shows the "Thank You for downloading " page, but the file isnt downloaded. I removed all iTunes completely due to the MSVCR80.dll missing. I am using Windows Vista Ultimate, 32 bit Operating Sys

  • CMIR data not copied while creating sales order from BAPI

    hi all, we are using BAPI to crate sales order. but when we create SO manually, few fields at item level are derived automatically from CMIR... Can we achieve same behavior through bapi also... regards, taranam

  • Mac OS X Lion update don't recognize my serial number.

    Hi I'm from brazil and bought my macbook in the period that gives me the right to get the OS X Lion for free, but when I give the serial number i received a message saying that the number is invalid. I get the number in the "about this mac" so, is th