Logic Studio: Software Update not working for Compressor and can't download
I'm a Logic Studio customer. The 3.0.2 update isn't working from Software Update. I've tried to download the installation file separately, but it looks like you need a Final Cut Studio SN to download. Compressor is part of Logic Studio, so we need to be able to update also - without relying on Software Update. Thanks guys
Hello there Brad,
I was thinking it might be a good idea to delete and re install the iMovie and iPhoto applications from the Mac App store.
First find the apps in your Applications folder in finder, and move them to the trash and restart your computer.
Then use this article to re download them from the Mac App Store.
Mac App Store: Finding your purchased apps
http://support.apple.com/kb/HT4483
Apps purchased via the Mac App Store
When purchased via the Mac App Store, apps are installed in the Applications folder. Icons for purchased apps are automatically placed in the current user's Dock. There is also a purchases tab in the Mac App Store where you can see all of your Mac App Store downloads.
Cheers,
Sterling
Similar Messages
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Software update not working for iPhoto and iMovie
My updates for both iPhoto and iMoive say they can update becasue the app is already loaded and say to check to check app store updates. My iLife came with my my new Mac Mini. Confusing as best.
Hello there Brad,
I was thinking it might be a good idea to delete and re install the iMovie and iPhoto applications from the Mac App store.
First find the apps in your Applications folder in finder, and move them to the trash and restart your computer.
Then use this article to re download them from the Mac App Store.
Mac App Store: Finding your purchased apps
http://support.apple.com/kb/HT4483
Apps purchased via the Mac App Store
When purchased via the Mac App Store, apps are installed in the Applications folder. Icons for purchased apps are automatically placed in the current user's Dock. There is also a purchases tab in the Mac App Store where you can see all of your Mac App Store downloads.
Cheers,
Sterling -
Greetings. Software is not working for me. Can not go to your heath.
Greetings. Software is not working for me. Can not go to your heath.
You will need to explain in more detail the problem you're attempting to solve. Since your command of English appears to be perhaps less than fluent, you may want to try posting your question in your native language.
Regards. -
Software update NOT WORKING FOR SAFARI
Why Apple doesn't solve this issue, very irritating to go always to Apple website and download from there, any idea to repair this ?
ThanksHi Ferro;
As far as I can see Apple doesn't have to fix anything with Software Update because it is working perfectly for myself and the users I help to support.
So maybe if you can give us more details; such as what error messages are you getting, what have you done so far to solve this problem.
Allan -
Software update not working for Mountain Lion?
A chunk of my client's office 's still using Mountain Lion -- last week, I ran software update for about half of them, and installed the latest Safari & Security updates.
This week, I went to run Software Update on the other half of them, and no updates are available -- even though they're running Safari 6.1.3 and don't have the latest Security Update.
But the Mavericks macs still get updates available.
Did Apple stop supporting Mountain Lion and I just didn't get the memo?
Message was edited by: macgirldcmacgirldc wrote:
Did Apple stop supporting Mountain Lion and I just didn't get the memo?
No.
iMac (27-inch Mid 2011), OS X Mavericks (10.9.4), SL & ML, G4 450 MP w/Leopard, 9.2.2 -
Problem description:
mac mail not opening, software updates not working, app store not opening. 10.9.5
EtreCheck version: 2.0.11 (98)
Report generated 1 December 2014 16:51:49 CET
Hardware Information: ℹ️
iMac (21.5-inch, Late 2009) (Verified)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
12 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1080
BenQ GL2240 1920 x 1080 @ 60 Hz
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 1:32:17
Disk Information: ℹ️
WDC WD5000AAKS-40V2B0 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (164.03 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GA11N
USB Information: ℹ️
EPSON EPSON Epson Stylus S22 Series
Canon MX410 series
ASMedia AS2105 1 TB
S.M.A.R.T. Status: Verified
EFI (disk3s1) <not mounted> : 210 MB
Backup (disk3s2) /Volumes/Backup : 999.86 GB (506.24 GB free)
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader 7.95 GB
S.M.A.R.T. Status: Verified
EOS_DIGITAL (disk1s1) /Volumes/EOS_DIGITAL : 7.94 GB (7.83 GB free)
Western Digital My Book 1140 2 TB
S.M.A.R.T. Status: Verified
EFI (disk2s1) <not mounted> : 210 MB
2TB (disk2s2) /Volumes/2TB : 2.00 TB (1.50 TB free)
Wacom Co.,Ltd. CTE-450
Contour Design ShuttlePRO v2
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (9.0 24217.979618) Support
[not loaded] com.parallels.kext.hypervisor (9.0 24217.979618) Support
[not loaded] com.parallels.kext.netbridge (9.0 24217.979618) Support
[not loaded] com.parallels.kext.usbconnect (9.0 24217.979618) Support
[not loaded] com.parallels.kext.vnic (9.0 24217.979618) Support
/Applications/Toast 10 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
/Library/Extensions
[loaded] at.obdev.nke.LittleSnitch (4052 - SDK 10.8) Support
[not loaded] xxx.qnation.PeerGuardian (1.1.9) Support
/System/Library/Extensions
[not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.18 - SDK 10.6) Support
[not loaded] com.pctools.iantivirus.kfs (1.0.1) Support
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) Support
Startup Items: ℹ️
ParallelsDesktopTransporter: Path: /Library/StartupItems/ParallelsDesktopTransporter
WkSvMacX: Path: /Library/StartupItems/WkSvMacX
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[running] at.obdev.LittleSnitchUIAgent.plist Support
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS4ServiceManager.plist Support
[running] com.epson.epw.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[running] at.obdev.littlesnitchd.plist Support
[failed] com.adobe.fpsaud.plist Support
[loaded] com.adobe.versioncueCS4.plist Support
[loaded] com.barebones.textwrangler.plist Support
[running] com.cleverfiles.cfbackd.plist Support
[not loaded] com.gopro.stereomodestatus.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[invalid?] com.tvmobili.tvmobilisvcd.plist Support
[loaded] fi.polar.libpolar.plist Support
[running] fi.polar.polard.plist Support
[failed] xxx.qnation.PeerGuardian.kextload.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.macpaw.CleanMyMac.helperTool.plist Support
[loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist Support
[running] com.macpaw.CleanMyMac.volumeWatcher.plist Support
[invalid?] com.plexapp.helper.plist Support
[not loaded] com.spotify.webhelper.plist Support
User Login Items: ℹ️
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
SmartDaemon Application (/Library/Application Support/CleverFiles/SmartDaemon.app)
SilverKeeper Scheduler ApplicationHidden (/Applications/SilverKeeper.app/Contents/Resources/SilverKeeper Scheduler.app)
Dropbox Application (/Applications/Dropbox.app)
Garmin ANT Agent UNKNOWN (missing value)
Internet Plug-ins: ℹ️
DirectorShockwave: Version: 11.5.7r609 Support
Google Earth Web Plug-in: Version: 6.1 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support
PandoWebInst: Version: 1.0 Support
AdobePDFViewerNPAPI: Version: 10.1.12 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
DivXBrowserPlugin: Version: 2.0 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.239
iPhotoPhotocast: Version: 7.0 - SDK 10.8
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0 Support
AdobePDFViewer: Version: 10.1.12 Support
GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 Support
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User Internet Plug-ins: ℹ️
fbplugin_1_0_3: Version: (null) Support
Safari Extensions: ℹ️
Open in Internet Explorer
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
Adobe Version Cue CS4 Support
DivX Support
Flash Player Support
Flip4Mac WMV Support
GoPro Support
Growl Support
Java Support
MacFUSE Support
MenuMeters Support
Perian Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: NO - Auto backup turned off
Destinations:
Back Up [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Excellent
Backup size 0 B > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
12% Google Chrome
12% WindowServer
4% Dock
2% Little Snitch Agent
2% SystemUIServer
Top Processes by Memory: ℹ️
399 MB iTunes
322 MB mds_stores
216 MB Google Chrome Helper
193 MB Google Chrome
155 MB com.apple.IconServicesAgent
Virtual Memory Information: ℹ️
6.64 GB Free RAM
3.51 GB Active RAM
1.36 GB Inactive RAM
1.11 GB Wired RAM
1.91 GB Page-ins
0 B Page-outs[not loaded] com.pctools.iantivirus.kfs (1.0.1) Support
Un-install according to the developer's un-install instructions.
You do not need to use cleaning programs. They can destroy your computer operation as they may already have done.
CleanMyMac - Uninstall
CleanMyMac2 Un-install
After un-installing, run this program to make sure you got all the pieces.
EasyFind – Spotlight Replacement
Do a backup.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.appstore.plist. Move the .plist to your desktop.
Restart, open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this. -
Mac Book Software Update not working (Software Update does not have any new software for your computer at this time), my current MacBook version is 10.5.8.
As a result I can't update iTunes, version 10.5.2 (This software requiers Mac OS X version 10.6.8 or later)
Now when I connect my iPhone 4, version iOS 6 iTunes can't connect to iPhone (The iPhone "XXXXX's iPhone" cannot be used because it requiers iTunes version 10.6.3 or later.)
so in a nutshell can't use iphone 4, because iTune is not updated and will not update because Mac Book is not up to date and will not update either.
Please help.
Thank you
bt465Welcome to Apple Support Communities
Snow Leopard is a paid upgrade. http://support.apple.com/kb/sp575 Call Apple to buy Snow Leopard. Then, make a backup, insert the DVD and upgrade. When it finishes, open > Software Update -
Site list update not working with TED and Zenworks for Servers
Product: Zenworks for Desktops 7Sp1 and Zenworks For Server/TED 7Sp1HP5
Subject: Site list update not working with TED and Zenworks for Servers ,
all on Linux
Description: We have an exiting environment with 6 ZfS Servers and now we
brought up a new Server for another location. I configured all same as on
the other Server and the new one created all NAL-Apps at the new location.
But in the Application Site list on the golden App is this Application
missing. So I clicked on the Link up site list on the Distribution Screen
in C1. On ApplicationSite list the App from the new location is missing.
So I removed all and added the new from the new location and now i see all
in the application site list.When I install an app on the client on the
new location NAL is connecting alway th the same (wrong location-server
and i get an msi error 1612 or id=53272 with path=\Wrong serverpath to
file.
I looked on the other tab on C1 at the golden app an I see the backlinks
are going to all other servers without the new one. Software installation
on other locations are ok
RegardsAndreas,
I forgot to mention that you can also set the loging level on the Distributor and the Subscriber to 6. to do this at the Zenworks Server Management prompt type "setconsolelevel 6" if you want to capture this to the log file ted.log then use "setfilelevel 6"
Next delete the Distribution from the Subscriber and then re-push the channel.
What we are looking for here in the log is the creation of the object and the linking information about the gold object. it should look like this (not the failure part ;-))) )
In this excerpt you will see the entry
Golden App =
This should be were the link is to
You can check this both ways in the Golden App and in the Distributed Application.
Here is a log from me that shows this info as an example of what you should be looking for.
2008.05.29 03:35:41 [TED:Work Order In(yourserver.yes.com)] Receiving distribution: Creating new application failed,
Subscriber Tree Name= YOUR-TREE,
Subscriber DN = SUBSCRIBER_YOURSERVER.BRN.FL.SUBS.SUBSCRIBERS.ZSM. GRS.CBH,
Golden App = SCRIPT-MS-HOTFIX.APP.BRN.ZENGOLD.GRS.CBH,
Attempted AppName = SCRIPT-MS-HOTFIX.APP.BRN.HAVERHI.PALM.FL.CBH,
error message: Failed creating SCRIPT-MS-HOTFIX.APP.BRN.HAVERHI.PALM.FL.CBH. With error message: Setting the trustee for BRN.HAVERHI.PALM.FL.CBH on the file "VOL1:\ZEN\UTILS" failed. Look in subscriber log file for more details..
2008.05.29 03:35:41 [TED:Event Processing] Handle Event: Work order IN completed... Creating new application failed,
Subscriber Tree Name= YOUR-TREE,
Subscriber DN = SUBSCRIBER_HAVERHI-FLBRN1.BRN.FL.SUBS.SUBSCRIBERS.ZSM.GRS.CBH,
Golden App = SCRIPT-MS-HOTFIX.APP.BRN.ZENGOLD.GRS.CBH,
Attempted AppName = SCRIPT-MS-HOTFIX.APP.BRN.HAVERHI.PALM.FL.CBH,
error message: Failed creating SCRIPT-MS-HOTFIX.APP.BRN.HAVERHI.PALM.FL.CBH. With error message: Setting the trustee for BRN.HAVERHI.PALM.FL.CBH on the file "VOL1:\ZEN\UTILS" failed. Look in subscriber log file for more details..
2008.05.29 03:35:41 [TED:Event Processing] Received (from haverhi-flbrn1.yesbank.com) Creating new application failed,
Subscriber Tree Name= YOUR-TREE,
Subscriber DN = SUBSCRIBER_HAVERHI-FLBRN1.BRN.FL.SUBS.SUBSCRIBERS.ZSM.GRS.CBH,
Golden App = SCRIPT-MS-HOTFIX.APP.BRN.ZENGOLD.GRS.CBH,
Attempted AppName = SCRIPT-MS-HOTFIX.APP.BRN.HAVERHI.PALM.FL.CBH,
error message: Failed creating SCRIPT-MS-HOTFIX.APP.BRN.HAVERHI.PALM.FL.CBH. With error message: Setting the trustee for BRN.HAVERHI.PALM.FL.CBH on the file "VOL1:\ZEN\UTILS" failed. Look in subscriber log file for more details.. -
TS1394 Software Update NOT WORKING (Snow Leopard)
Software Update NOT WORKING (Snow Leopard)
Hi, I am currently using Snow Leopard 10.6 on my iMac. I opened iTunes and was told there was an update available so I clicked the button to download it. This obviously opened up the 'download' screen with blue bar. The blue bar does not move and the message comes up that the download failed. I have tried troubleshooting, but the message I get is that I am not connected to the internet - which I am.
Please help.Check your iTunes version, it's reporting v10.6.3 here on 10.6.8 and no updates required.
You should be able to download it from here
https://www.apple.com/itunes/ -
My webcam is not working for skype and other appli...
Hello,
My webcam is not working for skype and other applications i have used tinychat and tango..i have updated all version of skype as you said in other topics but all of them is not working for me...my device name is vimicro usb 2.0 and i have accidently deleted that device now i have installed that device again but its not working i have seen all topics please help me ...
i will be very thankful to youPlease, run the DirectX diagnostics tool.
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here. -
Skype number is suddenly not working for me and my...
Skype number is suddenly not working for me and my colleagues to RECEIVE outside calls. Any ideas?
When I try to call my skype from my cell, it doesnt ring on either end. It appears connected on the cell phone since the counter clock for the call is increasing, but it doesnt ring or connect.
This is the same for me and at least 2 of my colleagues. It was working all day, till suddenly it did not.
When outside people call, it just gives us a missed call or voicemail email, but does not show a missed call on our skype.
When I call an outside number from skype, it connects.
Thanks for any help ASAP!I think this might have been happening to me earlier. If you wait like 30 seconds when you called a machine said "All circuits are busy. da da da". I was looking for an answer and google only brought stuff from like 2010. It's working now after an hour or so.
Sucks cause I use skype for work and was desperate to find a quick reponse but couldn't. -
I bought Finalcut X from the App store store when it first came out but software update doesn't see it and let me download the newer versions! How do I fix this please?
thanks
Russell MoranJust delete it from the Applications folder, and re-download it.
If it still says installed when you go to Purchased in App Store, click somewhere else, and option-click Purchased. That allows you to redownload already installed software. -
HT1338 Software update not working with snow leopard 10.6.8
When I try to update snow leopard 10.8.6 through the Software update, it launches but crashes with the message Software Update can't check for updates because of a network problem. Software Update can’t connect to the update server. But I do have internet connection. If I try to update from the terminal with the command " sudo softwareupdate -i -r, it tries to connect but end up with connection timed out. I have never able to update my system with software update utility. Does anybody have any suggestion?
Hi,
This reply may seem late but might as well share my findings.
I have the same problems with the software updater for 10.6.8 as well after trying to move on to Mavericks from
OS X Leopard 10.6.8.
Tried the patch as well the listed files to delete and etc but all failed.
Then I noticed the problem was with the software updater complaining that there was a network problem and even though the dignostics was run the results were no network connection exists but Air Port is connected and there is no issue browsing the web.
I took a look at the Wi-Fi settings and noticed that the default locations were going back to an old Wi-Fi network location I had latched on to 4 years ago! I assumed some screw up with the Wi-Fi network software and thus removed all Wi-Fi network associations and locations and reconfigured the Wi-Fi from scratch for my local home Wi-Fi network. After this the software update worked fine and can now download updates. Note that I did install the update patch by Apple though in my first attempt to resolve the problem.
I would consider the possibility of the Wi-Fi software services within OS X Snow Leopard being a bit "buggy".
Deleting all the non used Wi-Fi network associations and clearing or resetting the default location settings helped revive/resolve the no network connection problem with the software updater.
Now can move on to Mavericks... -
Hi
Has anyone experienced that the software updater is not working
I tried already a combo updater and repairing permissions .The updater isn't working.
'time-out code 1001' . 'Your network isn't working properly . '
My internet-connections works fine! Mail and Safari and Explorer no problems.So where do I have to look for a solution
ThanksIt's possible that Apple's servers are busy. This sometimes happens when new updates are made available and during maintenance. Try using Software Update later today or tomorrow and see if there's any change.
Good luck. -
Software Update Not Working Automatically
Since I upgraded my OS X from Tiger to Leopard, Software Update could not have been working automatically even if it is set to check updates daily or weekly, and the machine is turned on at the scheduled time with an Internet connection. Well, by clicking on "Check Now," I can manually check to see if any updates are available, though.
Does anyone know how to fix this problem?Thank you for your response, Ahsan.
But, Software Update should run automatically according to your setting, whether or not any updates are available. If nothing is available, Software Update displays a "Last check" date and time, and says, "No updates are available" or something like that. In fact, when I just manually hit "Check Now" button, Software Update did find "Time Machine and AirPort Updates v1.0" published on 3/19/08 while I had set it in the preference "weekly" almost two weeks before.
Strange, isn't it?
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