Logic won't recognize serial number

I migrated from an iMac running 10.6.8 to a Mac Mini Server running 10.7.1.  I used migration assistant.
When I launch Logic (9.1.5) it asks me to register, and when I put in my serial number Logic just crashes and I'm asked if I want to reopen/submit a report, etc..
Any assistance would be greatly appreciated!

Talked to Apple Support today and solved the problem, easily.  First off, the tech recommended against using Migration Assistant for any of the Pro apps, and instead doing a clean install. My bad!
Anyhow, after trashing both SysID files in /Library/Application Support/Pro App Support/ (I think that was the path), then relaunching Logic, I was again prompted for my s/n but this time everything worked.
BTW, found similar issue/resolution here: https://discussions.apple.com/message/11664121#11664121
One last note:  Migration Assistant didn't pull any of my Logic projects across to the new machine, so I guess I'll be doing some manual file transfers tonight...

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