Login is looked

Hello
My login is looked a couple of days and won't more enabled. I opened a new login because my email address changed. Unfortunately I choosed the same Login name in uppercase. So, my old (u05430) and new login(U05430) (with me new email address) doesn't work again.
Can you unlook the login U05430 that I can use the login in future?
Thanks
Judith

Hello
Now, I have the error message:
It might have been deactivated during our security Upgrade lately. To ensure valid and appropriate access to Oracle websites and services, we now require only one user account per email address. Multiple accounts have been deactivated and only the most recently used account is valid.
Can you effacer the old login u05430 with email address @reso.ch ?
Thanks
Judith

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    TechNet Community Support

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