Login issues resolved...

We believe we have found and resolved the login issues users have been experiencing. Please let us know if you are still having problems.
Thank you for your patience.
Brett L
Apple Discussions Host

I'm hoping you see this Brett, but the login issue has shown up again. My original ID will not longer sign in, it directs me to the create account page. But I already have done this back in 2005. I'm just hoping it is a server side issue. Also if I continue to have this issue, is this the place to go or is there a support area for this.
Here are my posts about this.
http://discussions.apple.com/thread.jspa?threadID=1336246&tstart=0
Message was edited by: ugadawg94#2

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Login issue in OIM11g due to oim credsmap error

We have OIM 11gR2PS1 installed on unix box. We have AD connector 11.1.1.5.0 installed on it .Also,peoplesoft recon connector PSFT_ER-11.1.1.5.0 is installed
In our scenario,we have webservice code in which using recon event we are creating users in OIM environment
This is hosted on same OIM server unix box.Inside webservice code we have refred oimclient.jar file to work with OIM APIs and Recon Service class.
When i tested webservice for first time it was unable to load OIM API classes as it was unable to find oimclient.jar in classpath.
So to resolve this issue i kept oimclient.jar in location- "WL_HOME/server/lib/" and also added following entry in setDomainEnv.sh to load oimclient.jar explicitly in classpath
CLASSPATH="WL_HOME/server/lib/oimclient.jar:${CLASSPATH}"
export CLASSPATH
and made entry in system-jazn-data.xml present in DOMAIN_HOME//config/fmwconfig/ as :
<grant>
            <grantee>
                <codesource>
                    <url>file:${domain.home}/servers/oim_server1/stage/*</url>
                </codesource>
            </grantee>
            <permissions>
   <permission>
               <class>oracle.security.jps.service.credstore.CredentialAccessPermission</class>
                     <name>context=SYSTEM,mapName=oim,keyName=*</name>
                     <actions>read,write</actions>
    </permission>
            </permissions>
        </grant>
After this change, webservice was working as expected and OIM related things were working fine.
But,when we tried to run schedule task "Active Directory Group Lookup Recon" for AD, we are getting error message as :
java.lang.LinkageError: loader constraint violation: loader (instance of com/thortech/xl/dataobj/tcADPClassLoader) previously initiated loading for a different type with name "com/thortech/xl/dataaccess/tcDataProvider"
So,to resolve this AD schedule task issue,we rolled back changes made for webservice in setDomainEnv.sh and system-jazn-data.xml file
and removed explicit classpath entry line of oimclient.jar from setDomainEnv.sh
But after restrating all admin and managed servers,we are currently facing issue in logging into OIM idenity/syadmin or design console with xelsyadm credentials
we have never made any changes of password for xelsyadm account or not made any change in any authenticatorproviders in weblogic console
we tried everything form reverting all changes to original setup without webservice or peoplesoft listener implementation
removed all explicit classpath entries or grant entry for oim credsmap from system-jazn-data.xml.
But still same issue persists
Any helpful suggestion is appreciated on this ASAP.
issue logs are:
TaskFlow Registration: TaskFlowDeployerThread.registerTaskFlowWithTask - Error while setting task display, this can happen with app loading issue, trying to load for 2
<Nov 11, 2013 11:24:20 PM EST> <Warning> <oracle.soa.services.workflow.worklist> <BEA-000000> <<.> Error while setting task display, this can happen with app loading issue, trying to load for 2>
<Nov 11, 2013 11:24:24 PM EST> <Error> <XELLERATE.ACCOUNTMANAGEMENT> <BEA-000000> <Class/Method: tcDefaultDBEncryptionImpl/initKeyStore encounter some problems: access denied ("oracle.security.jps.service.credstore.CredentialAccessPermission" "context=SYSTEM,mapName=oim,keyName=.xldatabasekey" "read")
java.security.AccessControlException: access denied ("oracle.security.jps.service.credstore.CredentialAccessPermission" "context=SYSTEM,mapName=oim,keyName=.xldatabasekey" "read")
at java.security.AccessControlContext.checkPermission(AccessControlContext.java:372)
at java.security.AccessController.checkPermission(AccessController.java:559)
at oracle.security.jps.util.JpsAuth$AuthorizationMechanism$3.checkPermission(JpsAuth.java:458)
at oracle.security.jps.util.JpsAuth.checkPermission(JpsAuth.java:518)
at oracle.security.jps.util.JpsAuth.checkPermission(JpsAuth.java:544)
at oracle.security.jps.internal.credstore.util.CsfUtil.checkPermission(CsfUtil.java:643)
at oracle.security.jps.internal.credstore.ldap.LdapCredentialStore.containsCredential(LdapCredentialStore.java:214)
at oracle.iam.platform.utils.config.OIMPrivilegedExceptionAction.run(CSFCredentialProvider.java:236)
at java.security.AccessController.doPrivileged(Native Method)
at oracle.iam.platform.utils.config.CSFCredentialProvider.getPassword(CSFCredentialProvider.java:79)
at oracle.iam.platform.utils.config.standalone.StandAloneCryptoConfig.getPassword(StandAloneCryptoConfig.java:76)
at com.thortech.xl.crypto.tcDefaultDBEncryptionImpl.initKeyStore(tcDefaultDBEncryptionImpl.java:67)
at com.thortech.xl.crypto.tcDefaultDBEncryptionImpl.getCipher(tcDefaultDBEncryptionImpl.java:96)
at com.thortech.xl.crypto.tcDefaultDBEncryptionImpl.encrypt(tcDefaultDBEncryptionImpl.java:193)
at com.thortech.xl.crypto.tcCryptoUtil.encrypt(tcCryptoUtil.java:118)
at com.thortech.xl.crypto.tcCryptoUtil.encrypt(tcCryptoUtil.java:275)
at oracle.iam.platform.auth.impl.Authenticator.encrypt(Authenticator.java:188)
at oracle.iam.platform.auth.impl.Authenticator.authenticateWithPassword(Authenticator.java:161)
at oracle.iam.platform.auth.impl.Authenticator.authenticate(Authenticator.java:134)
at oracle.iam.platform.auth.providers.wls.OIMAuthLoginModule.login(OIMAuthLoginModule.java:46)
at com.bea.common.security.internal.service.LoginModuleWrapper$1.run(LoginModuleWrapper.java:110)
at java.security.AccessController.doPrivileged(Native Method)
at com.bea.common.security.internal.service.LoginModuleWrapper.login(LoginModuleWrapper.java:106)
at sun.reflect.GeneratedMethodAccessor951.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at javax.security.auth.login.LoginContext.invoke(LoginContext.java:784)
at javax.security.auth.login.LoginContext.access$000(LoginContext.java:203)
at javax.security.auth.login.LoginContext$4.run(LoginContext.java:698)
at javax.security.auth.login.LoginContext$4.run(LoginContext.java:696)
at java.security.AccessController.doPrivileged(Native Method)
at javax.security.auth.login.LoginContext.invokePriv(LoginContext.java:695)
at javax.security.auth.login.LoginContext.login(LoginContext.java:594)
at com.bea.common.security.internal.service.JAASLoginServiceImpl.login(JAASLoginServiceImpl.java:113)
at sun.reflect.GeneratedMethodAccessor961.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.bea.common.security.internal.utils.Delegator$ProxyInvocationHandler.invoke(Delegator.java:57)
at com.sun.proxy.$Proxy16.login(Unknown Source)
at weblogic.security.service.internal.WLSJAASLoginServiceImpl$ServiceImpl.login(WLSJAASLoginServiceImpl.java:89)
at com.bea.common.security.internal.service.JAASAuthenticationServiceImpl.authenticate(JAASAuthenticationServiceImpl.java:82)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.bea.common.security.internal.utils.Delegator$ProxyInvocationHandler.invoke(Delegator.java:57)
at com.sun.proxy.$Proxy34.authenticate(Unknown Source)
at weblogic.security.service.WLSJAASAuthenticationServiceWrapper.authenticate(WLSJAASAuthenticationServiceWrapper.java:40)
at weblogic.security.service.PrincipalAuthenticator.authenticate(PrincipalAuthenticator.java:338)
at weblogic.servlet.security.internal.SecurityModule.checkAuthenticate(SecurityModule.java:252)
at weblogic.servlet.security.ServletAuthentication.login(ServletAuthentication.java:466)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at oracle.idm.common.login.SignInBean.handleWeblogicAuthn(SignInBean.java:131)
at oracle.idm.common.login.SignInBean.doLogin(SignInBean.java:97)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.sun.el.parser.AstValue.invoke(AstValue.java:187)
at com.sun.el.MethodExpressionImpl.invoke(MethodExpressionImpl.java:297)
at org.apache.myfaces.trinidadinternal.taglib.util.MethodExpressionMethodBinding.invoke(MethodExpressionMethodBinding.java:53)
at org.apache.myfaces.trinidad.component.UIXComponentBase.broadcastToMethodBinding(UIXComponentBase.java:1256)
at org.apache.myfaces.trinidad.component.UIXCommand.broadcast(UIXCommand.java:183)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2273)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2179)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1490)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)
>
<Nov 11, 2013 11:24:24 PM EST> <Error> <OIM Authenticator> <BEA-000000> <Error encrypting password>
java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at oracle.idm.common.login.SignInBean.handleWeblogicAuthn(SignInBean.java:131)
at oracle.idm.common.login.SignInBean.doLogin(SignInBean.java:97)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.sun.el.parser.AstValue.invoke(AstValue.java:187)
at com.sun.el.MethodExpressionImpl.invoke(MethodExpressionImpl.java:297)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.dms.servlet.DMSServletFilter.doFilter(DMSServletFilter.java:139)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at weblogic.servlet.internal.RequestEventsFilter.doFilter(RequestEventsFilter.java:27)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3730)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3696)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2273)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2179)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1490)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)
Caused by: javax.security.auth.login.FailedLoginException: [Security:090304]Authentication Failed: User xelsysadm javax.security.auth.login.FailedLoginException: [Security:090302]Authentication Failed: User xelsysadm denied
at weblogic.security.providers.authentication.LDAPAtnLoginModuleImpl.login(LDAPAtnLoginModuleImpl.java:261)
at com.bea.common.security.internal.service.LoginModuleWrapper$1.run(LoginModuleWrapper.java:110)
at java.security.AccessController.doPrivileged(Native Method)
at com.bea.common.security.internal.service.LoginModuleWrapper.login(LoginModuleWrapper.java:106)
at sun.reflect.GeneratedMethodAccessor951.invoke(Unknown Source)
at com.bea.common.security.internal.utils.Delegator$ProxyInvocationHandler.invoke(Delegator.java:57)
at com.sun.proxy.$Proxy34.authenticate(Unknown Source)
at weblogic.security.service.WLSJAASAuthenticationServiceWrapper.authenticate(WLSJAASAuthenticationServiceWrapper.java:40)
at weblogic.security.service.PrincipalAuthenticator.authenticate(PrincipalAuthenticator.java:338)
at weblogic.servlet.security.internal.SecurityModule.checkAuthenticate(SecurityModule.java:252)
at weblogic.servlet.security.ServletAuthentication.login(ServletAuthentication.java:466)
... 72 more

Hi All,
I have tried out option of adding authwl.conf in java argument as mentioned. But,still same issue persists. I think it will be same whether we refer authwl.conf file from OIM_ORACLE_HOME/server/config or OIM_ORACLE_HOME/designconsole/config/ location.
We havent made any changes in USR table for xelsysadm user
Even system-jazn-data.xml is intact.
Actually,when i removed following classpath entry from setDomainEnv.sh file
CLASSPATH="WL_HOME/server/lib/oimclient.jar:${CLASSPATH}"
export CLASSPATH
Its working fine and i am not facing any login issue in OIM console.Also the Active Directory connector scheduled task are running fine without giving earlier error whic is becaus of explicit classpath addition in setDomainEnv.sh.This error was
java.lang.LinkageError: loader constraint violation: loader (instance of com/thortech/xl/dataobj/tcADPClassLoader) previously initiated loading for a different type with name "com/thortech/xl/dataaccess/tcDataProvider" .
This error was arising since i have explicitly mentioned oimclient.jar again in classpath and as OIM server also will load it at OIM server startup time. So it was finding two instance of tcDataProvider and was not able to decide to refer to which one of them.
But, I have to refer oimclient.jar in my webservice code to work.If we dont add classpath entry explicitly for oimclient.jar then it will throw error..that it is unable to load OIMClient class.
Webservice is deployed in OIM serveer . Is there any other way by which i can refer oimclient class in webservice code without causing this classpath conflict issue. ?
Also.is it correctthat for first time when we load Classpath explicitly like i did in my scenario,then it will always try to refer same classpath for that jar always.
For ex: in my env i made changes in setDomainEnv.sh and modifed classpath enrty as :
CLASSPATH="${OIM_ORACLE_HOME}/server/client/oimclient.jar:${CLASSPATH}"
export CLASSPATH
but this time it will start throwin the exception as :
<Nov 11, 2013 11:24:24 PM EST> <Error> <XELLERATE.ACCOUNTMANAGEMENT> <BEA-000000> <Class/Method: tcDefaultDBEncryptionImpl/initKeyStore encounter some problems: access denied ("oracle.security.jps.service.credstore.CredentialAccessPermission" "context=SYSTEM,mapName=oim,keyName=.xldatabasekey" "read")
java.security.AccessControlException: access denied ("oracle.security.jps.service.credstore.CredentialAccessPermission" "context=SYSTEM,mapName=oim,keyName=.xldatabasekey" "read")
Do i need to reinstall OIM setup to resolve this issue or is there any other way to refer oimclient.jar in my webservice code deployed in OIM env ?
Please suggest.
Thanks,
RPB

Business Objects XIR2 Infoview login issue

Hello -
I have a typical issue with BO Infoview login screen where the system name is showing incorrectly. The value should be coming from the configuration from web.xml file but it shows a totally different name with no option to update it. I checked the windows registry and system valiarbles but I haven't found anywhere on the system. Any ideas where this value is coming from ? Thanks.

Thanks Denis. I see that the login issue has been resolved, but I noticed a different error when I login and logout from CMC. Here's the error message... not sure if this is connected to the previous one.
D:\Program Files\Business Objects\Tomcat\work\Catalina\localhost\jsfadmin\org\apache\jsp\adminPages\Common\PreLogoff_jsp.java:78: as of release 1.5, 'enum' is a keyword, and may not be used as an identifier
(try -source 1.4 or lower to use 'enum' as an identifier)
while (enum.hasMoreElements()) {
^
An error occurred at line: 17 in the jsp file: /adminPages/Common/PreLogoff.jsp
Generated servlet error:

Project Server Cumulative Update August 2013 install failed due to login issue/interruption

Hi all,
I was in the process of running the installer (exe) for the August 2013 Cumulative update "uber" hotfix for SharePoint 2013 and Project Server today (KB2817615) on three servers. I was connected to the servers via Remote Desktop, logged in as the
Farm account.
On one of the servers, somewhere during the installation, my Remote Desktop session got "hijacked" by another user who was not aware of the ongoing process..so he was logged in as the Farm account for a few minutes.
I logged back in and found that the install dialog was gone...apparently the install stopped due to the interruption in logins. So I attempted to re-run the hotfix installer, but it now says "There are no products affected by this package installed
on this system."
I've tried clearing the timer cache and running the installer using "PACKAGE.BYPASS.DETECTION.CHECK=1" but neither has worked.
Any ideas on how this can be fixed or re-run?
Thank you for your assistance!
Regards,
Kevin Worthington

Hi Kevin,
Were you able to resolve this issue. I didn't have any interruptions or login issue, the installation cancelled itself!
Any help will be highly appreciated.
Thanks
SJ

AOL iTunes Login Issue AGAIN?!

As with many other people, I have experienced a problem over the years (since 2006ish) where iTunes won't recognize my AOL login information -- and yes, my screen name and password are both absolutely correct. I can even log in to AOL directly to get my e-mail and use AOL IM. When I punch in my AOL login info, iTunes keeps insisting that my AOL password is incorrect and advises in the error prompt to call AOL at some 800-number to change my password. I wish that this problem were fixable by changing one's password and/or calling AOL -- many of us have tried in the past, and it's a futile attempt.
Over the years, it has been established that it's definitely an issue from Apple's end, not AOL's.
As of last night, I'm having this same problem again. In the past two days, the problem seems to happen sporadically -- sometimes I can login briefly, but I can't login most of the time. This afternoon, I checked the forums to see if anyone else was experiencing this issue again, but I didn't see any recent complaints. However, I did look back in the forums at posts from previous years, and I've tried many of the old fixes that previously solved my issue -- making sure my iTunes is updated, trying to completely sign out, shutting down my computer, etc. I recall some kind of solution that involved updating one's credit card info of sorts -- but I couldn't find the precise instructions for that in the forums (if anyone has this info, please post below so I can try it). I'm really, REALLY frustrated to see this issue occurring again with iTunes, and I can't fathom why on earth logging into iTunes through my AOL account continues to be an issue after so many years.
Is anyone else having this problem right now (or recently)? If so, any ideas for a fix this time around? I have not e-mailed Apple yet, but I'm hoping maybe someone else here has done so already since it often takes a very long time to hear back from them. If you have heard from Apple, what have they advised?
Also, if you could post a direct Apple e-mail address for me to "complain" to and get tech help for this sort of issue, that would be really helpful since I could not find it.
I use iTunes for both work and play, and I really have things that I need to access and/or download. Sigh, not fair to paying customers to have this problem happen so many times over the years. There should be a compensation clause in the TOS that makes Apple give something like $50 or more (either cash/credit, fee based upon amount of pain/suffering, missed work deadlines, missing relaxation time, etc.) for each day one's account is not working due to issues caused by Apple -- I can dream, can't I, lol?!?!
Let's hope this issue resolves itself ASAP!! Thanks to all who post/reply below in advance -- I really appreciate your help/comments!
Marsha
P.S. If need be, I would be happy to attach my iTunes screenshots that show the problem . . . but anyone who has used AOL to sign into iTunes will likely know exactly what I'm talking about without seeing screenshots!

I'm sorry to hear you're having the same problem, Dolphin -- but at least I'm not crazy!
The last few times this happened from 2006-2010, there were dozens of posts here in the forums with other AOL users trying to help each other come to a solution -- and unfortunately, there was never one solid fix. Since nobody posted with complaints about this problem recently, I went digging through the old suggested fixes (some of which cleared up the issue in the past), but they have not worked. I thought maybe the problem may be with my iTunes on my laptop, so today I tried to login using my iPad and iPhone . . . same issue. It's definitely my iTunes account. I can still get into my AOL e-mail account without a problem. I'm SO frustrated.
I'm not sure what purpose you use iTunes for, but you're amazing if you're able to patiently wait for the problem to resolve itself -- apparently I'm not as patient as I thought, lol!!! To name a few examples, I use iTunes various services (including podcasts, apps, iTunes U, music, TV documentaries, etc.) for personal recreation, professional development, and for medical information, etc. If it were just for myself, I'd try to wait a bit longer . . . but when it's for professional endeavors, waiting isn't a feasible option!
Dolphin, if you happen to find a resolution, please post here again -- I'd really appreciate it! Do you happen to have a direct e-mail address to get technical support from Apple for this type of problem? I was looking on their support website, but I could not find an e-mail address other than one for questions about purchases. They rarely look at this community support website, so it's unlikely that they'll see this thread I made. However, if I can get an e-mail address, then I'd be able to send them the link to this thread I created that describes the issue. If you e-mail Apple, you can also send them the link to this page if it will be helpful to you since I described the nature of the problem.
Thanks SO much for posting!
xoxoxoxox
Apple,
What really upsets me the most, aside from not being able to get work done as I described above, is all of the deals and promotions I have missed out on (and will still miss until this problem gets resolved) in the time I haven't been able to use iTunes. Not to sound like a sob story, but I think Apple needs to understand how their repeated technical issues with this AOL login thing happening so many times since 2006 impacts people's lives. I have a permanent disability and medical issues from an accident I had back in 2003. I have no income (I got hand-me-down iDevices from great friends when they upgraded), and I can't easily get out of my home to have a good time -- so I truly rely on finding freebies and deals on iTunes to sustain my recreational fun (I even use some apps as part of my physical/cognitive therapy regimen!), and I'm very thankful when Apple and others make special offers so I can have my fun! I missed out on getting a whole bunch of apps I wanted while they were free -- there was, perhaps, $30-$35 worth of apps that I could have had through FreeAppADay.com, free promotions from individual developers, and through other free app promoters like OpenFeint, etc. Plus, I also missed other free promotions for songs, music videos, TV shows, etc. that Apple, musicians, music festivals (ie: Lollapalooza, etc.), and companies offer by giving redemption codes and/or can be downloaded without a code (if featured by Apple directly) -- I also estimate maybe $40 bucks worth of stuff I missed out on because the offers have already expired. So I've already lost out on roughly $75 worth of stuff, plus more for every other deal I'll miss until Apple can fix this problem. I never ask for anything, but it would be a really nice gesture and appropriate if Apple gave me a gift card to cover the cost of the $75 I've missed (plus a bit more $ for each additional day until they resolve my issue) . . . but alas, I'm dreaming cause I doubt they could do this in reality.
So please, Apple, come to my rescue! I need to access my downloaded stuff on my laptop, and I need to download a heap of media from iTunes on a daily basis for my volunteer work, personal education, for fun, for my medical condition -- and SO much more! I do make purchases on iTunes and from the Apple Store when I get money gifts from friends for birthdays and such, so I am a paying customer like any other person. Please Apple, help me . . . and anyone else with this problem. Find a fix ASAP . . . but please work on a permanent solution so this problem never happens to anyone else using an AOL login. It's aggravating, inconvenient, and you'll lose customers this way. I love iTunes and my iDevices, and I want to be able to use and enjoy them.
I'm sorry if I'm ranting a bit, but I'm upset/frustrated and want you to understand how this can affect me and others experiencing this problem.
Please contact me at my AOL e-mail address if I can give you any information that will help you help me, and thanks for your help in this matter!
xoxoxoxox

Ciscoworks 3.2 login issue with ACS

Hi All,
I am facing an issue with login into Ciscoworks portal from the LMS server, which is integrated with ACS tool.
Now I am unable to login to the portal with the username and password, which is already configured in the ACS server.
I have ended up with reinstalling the ciscoworks software and restored the backup, still problem persists. Please let me know how to fix it.
If I again reinstall it, how would I restore the backup - since back restoration again gives the login issue.
If Im using only the dcrcli exported devices list after the reinstallation, all the devices gets stuck in DFM question status, hence I restored the proper backup. Now I am stuckup. please help.

You need to sort out your DNS get the lookup and reverse lookup working.
Say your device is a box with
Fa 0/0 10.10.1.1
Lo 0 172.32.1.1
If you get you dns to resolve the address of port Fa 0/0 (10.10.1.1) to the DNS "name adevice.yournetwork.com".
Next you get your DNS to resolve the name "adevice.yournetwork.com" to 172.32.1.1 with happens to be to Lo0 interface of the device
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Cheers,
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Wan & login issues ?

Running 6 Netware 4.2 servers, Windows Xp/Nwclient 4.9 SP2 and a few
Windows NT4/Nwclient 4.30/ Zen 1.1 Starter pack. We use Workstation
Manager and DLU. Users launch Naldesk on Windows XP and Nalexpld on
Windows nt4. Both are called from the login script and launched from the
server. We have one ROOT partition, and all the servers have a RW replica
of this partition. Although not an ideal design, this all has worked
flawlessly for years.
This weekend we moved part of our network to another building and
therefore now have a WAN IPX environment. We don't have any users at the
new location yet. Some users at our original location are now having login
issues - they get the " red N" icon like its trying to login but nothing
ever happens - there's no error message and they don't get logged in. I
let one user/workstation stay like this overnight and still nothing!
Where can I look to troubleshoot this? I can't find any error logs and
can't find any consistencies between the incidences & resolutions. It
seems a number of reboots / or reselecting the Tree/ Context / Sever in
the Advanced tab SOMETIMES helps. I saw a tid / post about settings in the
client if you are running Zen across a wan...do I need to do this (bad
address cache, server name cache, etc) We aren't really running Zen across
the wan though - users load nal/nalexpld from the server in their
location, not a server across the wan.
I know IPX across a wan is not good, but we are only running NW 4.2 so we
don't have a choice. I have the client properties set up to default to the
server in the user's location rather than across the wan, and to load NAL
from a server in their location rather than across the wan.
Thanks

Try posting in the Client Forums.
ZENworks has no role in user authentication with ZFD3.x
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Lync 2013 login issue

we are facing an issue with Lync 2013, while trying to login. it says DNS error.. But here we have not hosted any DNS server or Domain server in our environment, the Lync we are using is provided by our client. Adding, facing the same login issue with my
home pc too. Kindly assist.
Error:
" Lync couldnt find a Lync server for XXXXXX. there might be an issue with the DNS configuration for your domain. Please contact your support team.
Thanks
Sugadev K

You must have external DNS which is published to allow External users log in to lync from home.
For all clients except for the Lync Windows Store app During DNS lookup, SRV records are queried and returned to the client in the following order:
lyncdiscoverinternal.<domain>   A (host) record for the Autodiscover service on the internal Web services
lyncdiscover.<domain>   A (host) record for the Autodiscover service on the external Web services
_sipinternaltls._tcp.<domain>   SRV (service locator) record for internal TLS connections
_sipinternal._tcp.<domain>   SRV (service locator) record for internal TCP connections (performed only if TCP is allowed)
_sip._tls.<domain>   SRV (service locator) record for external TLS connections
sipinternal.<domain>   A (host) record for the Front End pool or Director, resolvable only on the internal network
sip.<domain>   A (host) record for the Front End pool or Director on the internal network, or the Access Edge service when the client is external
sipexternal.<domain>   A (host) record for the Access Edge service when the client is external
Verify that you configure DNS correctly as exist in below link
http://technet.microsoft.com/en-us/library/gg398758.aspx
http://expertslab.wordpress.com/2014/04/09/internal-and-external-dns-for-lync-and-phone-edition-devices/
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Mai Ali

Worksapce login issue

Hi
I have installed Hyperion, and i think all is ok. All services are running.
My Hyperion is installed in:
Windows 2003 SP2
Oracle 11g
But when I run EPM System diagnostic I get a problem with login in the Workspace service/login.
This is the message that I get:
FAILED SSO Availability of login http://norhyperion:45000/workspace/browse/configInfo
Error: Could not login to workspace
Recommended Action: Check if all services run. Check user name and password
If I try to login to workspace in the page http://norhyperion:45000/workspace/browse/configInfo, I cannot login with the user(admin/password).
I try to login in the shared services page with this user, and all is working.
Any ideas what went wrong in my installation?
Thank You
NomrHyperion

Hi Norm,
This what I did when I had this issue.
First check if process manager and Workspace Agents are running. If you cant start process manager, or workspace agents, try to check the Listener and Oracle DB(if you are using Oracle) services if are running, if not started. If you still cant run the services, or have login issue, then you must reconfigure the Workspace and
Run EPM System Configurator
First reconfigure:
Hyperion Foundation
- Common Settings
- Configure Database
- Deploy Application Server
When this reconfiguration finish, run EPM System Configurator again, and reconfigure the rest of Workspace and Management Architect.
In my case I reconfigure:
Calculation Manager
Performance Management Architect
Workspace
After this I restart the server.
Then back to the first check again... check if Process Manager and Workspace Agents are running. If not:
Check the Listener and Oracle DB(if you are using Oracle) services if are running, if not started
Then try to start the Process Manager service(you can also try to start the Workspace agents in the menu. Windows -> Start Menu -> Oracle EPM System -> Workspace - > Start Workspace Agent Services
Try all this, then start the EPM System Diagnostic again and check if all services are ok(some times Essbase Studio is not started, start it on the menu -> Essbase Studio - Start server).
This is what I did to fix my problem, and fix all the problems Now all services and EPM are running.
Hope this can help you
JailBreak
IT Network Manager
If helpful Please award points
Thank You

Ovi Download and Login Issue

"Ovi Download and Login Issue" i have nokia 5530xm, I am unable to login through ovi app it says sign in failed check your username and password. And when i browse the web it logs in but when itry to download it take back to main page. Please light on this issue. Thanks for help.
If you like my post or think it was useful then please hit the star button. Thanks :-)

now whenever i plug in my ipod to sync i get an offer to download and install or just download a something for itunes that i am not quite sure what it is.
hmmm. can you post a screenshot of the box containing the offer?
there's instructions on how to do that in the following user tip:
hudgie: Taking screenshots to help with problems

APPLICATION LOGIN ISSUE

We installed Vision on WINDOWS. IT was working fine but not sure what has changed...recently we see login issues...
When we bounce the system it works fine i can login using SYSADMIN (but any report i submit errors out).
When i go to othe PC and login as different user it works fine and can submit the report they run BUT can NOT see the out/log.
After some time if anyone tries to connect (put the login id and password) it just hangs there forever....
just crazy.... not sure what to do...really appreciate any help on this.
Thanks...Raj

When we bounce the system it works fine i can login using SYSADMIN (but any report i submit errors out).
When i go to othe PC and login as different user it works fine and can submit the report they run BUT can NOT see the out/log.Check the status of the CM and the application listener, are they up and running?
After some time if anyone tries to connect (put the login id and password) it just hangs there foreverAny errors in the alert_<SID>.log file? Any errors in Apache log files?

AD users login issue.

Hi All,
We are getting login issue on our UAT server. AD users are not able to login into share point,it again prompting login box after entering correct username and password.
When we add that user to local admin group then it works.

May be you are try it on same sharepoint machine. If you try some other machine it will work fine. You need to create a registry key for that. This is a known issue with sharepoint
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa
DWORD DisableLoopbackCheck
Value. 1
http://support.microsoft.com/kb/896861

Login Issues: Win7, Skype 6.14

Hi
I've had login issues since just after I accepted a windows update last night. (no idea if that's just a coincidence?)
I've read thru several other posts here, tried re-installing skype several times (also re-installed an older version), checked compatability mode and still no joy. oh, I rebooted a few times too.
I'm trying to login using my skype username and password (I don't have a ms account) but the screen is just stuck there, it says signing in and the whirly thing (techy term lol) is just whirling round and round.
I luuuurv my skype, absolutely essential for me as I work from home, so I hope someone can help. Pleeeease
thanks
Solved!
Go to Solution.

ah, surprise, still no joy.
downloaded trillian too but that won't let me create an acount and just supplies error messages with no explanation to enable me to correct whatever the (well hidden) error is.
just think, i could be working in a cubicle instead of this high stress work from home life!
if skype access is my biggest stress i'm pretty sure I'm still happy doing what i do lol
added bonus - i'm often on the phone 3-4 hours a day so with no skype it's got very quiet here lol
(can ya tell i'm bored though with no one on skype to talk to? lol)

DRM login issue

Hi Experts,
I installed Hyperion DRM 11.1.2.1 in Windows 2008 server.
Created the DRM Schema and the objects using the generated scripts.
I have entered the repository admin ID(DRM_DB in my case) and password and saved the configuration.
Test connection is successful.
I can start and stop the application.
I can also open the URL: http://localhost/drm-web-client/Logon.aspx.
But when I am entering the admin ID and password, it is saying DRM-61025:unable to create user session. Reason: Login failed. Invalid username or password.
Please help if you have faced this problem. Let me know if you need more information.
Thanks,
NS

Hi,
DRM user login issue
Please go through the above URL and the solution, hope it will solve the issue.
Thanks

Content Viewer login issue still here

I made a new Content Viewer via DPS App Builder. The device preview is running perfectly (thank you for the fix). The login issue (you have to login twice) is still here.
Best regards
Haeme

When we can expect R26? This bug is killing me 8 times a day.
If my counting is correct, R26 should be here in first half of April?

Login issues resolved...

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