Login limitations for Adobe Content Viewer for iPad. Is there a limit?

Hello group.
I built a prototype of my project to be shared with our Advertising staff under a custom login. The sales reps would download the Adobe Content Viewer on their iPads and use a single Adobe ID to view this project. There are about 50 sales reps that would be loging in using this same login.
Is it possible that mulitple users could sign-in using the same login?
I ask because some sales reps can log-in while others can not.
Thank you.
Andrea

there's no limit.

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'Authentication Failed' for Adobe Content Viewer on iPad

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I Know nothing about this, but a Google search revealed this from the Adobe Support site.
https://forums.adobe.com/thread/892219..
SInce it is an Adobe app, you would probably be better off seeking help on their forums anyway.

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Need help: not able to login with my Adobe Id and password on adobe content viewer on iPad. I'm able to login on the adobe.com site with my Id and password, but not on my iPad in the adobe content viewer. I've reset my Adobe ID password a couple of times to make sure I'm using the correct password and ID and I've even tried it with a complete new Adobe ID account, but it has not helped. Anybody who knows how to solve this?

Your Adobe ID needs to be verified to work with DPS. Can you use that Adobe ID to sign in to the Folio Builder panel? If not, sign in to http://digitalpublishing.acrobat.com and follow the prompts to verify the Adobe ID.
If your Adobe ID is verified, try removing the Adobe Content Viewer app from both the iPad and iTunes, sync, and install it again.

Viewing Folios with DPS Folio Producer and Adobe Content Viewer on IPad?

What is the path to viewing a folio, on an IPad, that has been published with the DPS Folio Producer.
Opening Adobe Content Viewer on IPad has no obvious path to the folio in the Producer.
There is no obvious path to the library in Adobe Content Viewer, either?
Logged in both with Adobe I.D.
Using ID CS6 on Windows.
Also as a Creative Cloud single member what is the process of being able to publish unlimited apps to the IPad.
Thank you in advance for your response.
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Unfortunately, if you're on Windows you have no process to publish an
app. You need a Mac.
I wish Adobe would allow Creative Cloud members to use the same process
that Pro and Enterprise subscribers have by exporting a zip file. You
still need a Mac but you can pretty much use any Mac you have access to.
With Creative Cloud to publish a Single Edition app, you must have
InDesign installed on a Mac and you generate the app by choosing create
app from the folio builder panel menu.
All that said, if you create a folio while signed into the folio builder
panel, that folio should show up in Adobe Content Viewer as long as
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Bob

Folio not appearing in Adobe Content Viewer on ipad

folio i created in indesign cs5.5 not appearing in Adobe Content Viewer on ipad.
I have CS5.5, Apple ipad 1st gen ios 5.0.1 Adobe content viewer 1.9.1
the folio appears on the acrobat.com site in the FOLIO PRODUCER
but nothing is appearing on my ipad in the Adobe Content Viewer.
I work for a large magazine publisher and would like to demo the folio on the ipad to sell the concept of the DPS.
However if i cant get this on my device, its going to be a no go.
Help please.
Thanks,
James.

Thanks Ants,
Your doubts motivated me to do some testing on the subject;-)
I made several files of different dimensions, and uploaded them to the cloud. All of them rendered correctly on the desktop. But only those which used exact 4:3 width:height ratio appeared in the Content Viewer on the iPad. And only those, which were at least 1024x768px. A perfect 4:3 document sized 768x576 did not show. But the 1536x1152 one appeared correctly.
I am still certain, that the reason of absence od James' file in his iPad was caused by the dimensions of the folio. I would however modify my statement:
Only the folios sized exactly 1024x768 px (Landscape, portrait or both orientations) are valid for iPad
It should be: Only the folios sized 1024x768 px or more, with exact 4:3 ratio (Landscape, portrait or both orientations) are valid for iPad.
Regards,
Tomek

Limitations/issues Adobe Content Viewer (Adobe Viewer) on Ipad 1 (not tested on 2)

There a a few problems/limitations I'm running into with the Adobe Content Viewer for Ipad 1 (not tested on 2), like:
Autoplaying more than 1 multiple-state is impossible. Only the object in the highest place in the layers is visible (like having pulsing navigation arrows and a fade in text) -works perfectly in de windows Adobe Content Viewer with Indesign 5.5
Autoplay of an multistate object with 'stop at last frame' does not work. It just fades the entire multistate object out, instead of holding. -works perfectly in de windows Adobe Content Viewer with Indesign 5.5.
Cropping Images (changing the objectbox) in indesign, becomes skewed (or squashed) like the image just gets pushed in the new objectbox size.
Buttons with a click image/appearence become invisible in a multistate object. -works perfectly in de windows Adobe Content Viewer with Indesign 5.5.
Some ideas for change
Not allowing an Overlay (which is larger than the page itself) on a page depth of 1, on top of a page with depth 0. Seeing content of the page below the currentpage seems quite unuseful.
Allow multistate objects to autoplay within another multistate object (thus allowing like a: menu catagorie wich can call an autoplaying slideshow)
Zooming in on an image without first having to tap on it to enable zooming.
Updating content button.
Hitting the update button in Indesign cs5.5 (windows) doesn't update all changed content.
Hitting download update in de Adobe Content Viewer (Ipad 1) doesn't change all changed content. Archive and redownload nessesary.
We would love to see the top issues working.
Kind regards,
R. Heijne

There a a few problems/limitations I'm running into with the Adobe Content Viewer for Ipad 1 (not tested on 2), like:
Autoplaying more than 1 multiple-state is impossible. Only the object in the highest place in the layers is visible (like having pulsing navigation arrows and a fade in text) -works perfectly in de windows Adobe Content Viewer with Indesign 5.5
Autoplay of an multistate object with 'stop at last frame' does not work. It just fades the entire multistate object out, instead of holding. -works perfectly in de windows Adobe Content Viewer with Indesign 5.5.
Cropping Images (changing the objectbox) in indesign, becomes skewed (or squashed) like the image just gets pushed in the new objectbox size.
Buttons with a click image/appearence become invisible in a multistate object. -works perfectly in de windows Adobe Content Viewer with Indesign 5.5.
Some ideas for change
Not allowing an Overlay (which is larger than the page itself) on a page depth of 1, on top of a page with depth 0. Seeing content of the page below the currentpage seems quite unuseful.
Allow multistate objects to autoplay within another multistate object (thus allowing like a: menu catagorie wich can call an autoplaying slideshow)
Zooming in on an image without first having to tap on it to enable zooming.
Updating content button.
Hitting the update button in Indesign cs5.5 (windows) doesn't update all changed content.
Hitting download update in de Adobe Content Viewer (Ipad 1) doesn't change all changed content. Archive and redownload nessesary.
We would love to see the top issues working.
Kind regards,
R. Heijne

Limitations/issues v.2 Adobe Content Viewer on Ipad 1 (not tested on 2)

Update on 23-Feb-2012
There a a few problems/limitations I'm running into with the Adobe Content Viewer for Ipad 1 (not tested on 2), like:
Autoplaying more than 1 multiple-state is impossible. Only the object in the highest place in the layers is visible (like having pulsing navigation arrows and a fade in text) -works perfectly in de windows Adobe Content Viewer with Indesign 5.5
Autoplay of an multistate object with 'stop at last frame' does not work. It just fades the entire multistate object out, instead of holding. -works perfectly in de windows Adobe Content Viewer with Indesign 5.5.
Cropping Images (changing the objectbox) in indesign, becomes skewed (or squashed) like the image just gets pushed in the new objectbox size.
Buttons with a click image/appearence become invisible in a multistate object. -works perfectly in de windows Adobe Content Viewer with Indesign 5.5.
The viewer on the ipad will crash on a navto://NameOfPage#PageNumberOtherThenTheFirst, if that page where it directs to has a slideshow. this happens 90% of the time.
Some ideas for change
Not allowing an Overlay (which is larger than the page itself) on a page depth of 1, on top of a page with depth 0. Seeing content of the page below the currentpage seems quite unuseful.
Allow multistate objects to autoplay within another multistate object (thus allowing like a: menu catagorie wich can call an autoplaying slideshow)
Zooming in on an image without first having to tap on it to enable zooming.
Updating content button.
Hitting the update button in Indesign cs5.5 (windows) doesn't update all changed content.
Hitting download update in de Adobe Content Viewer (Ipad 1) doesn't change all changed content. Archive and redownload nessesary.
We would love to see the top issues working.
Kind regards,
R. Heijne

Update on 24-Feb-2012
There are a few problems/limitations I'm running into with the Adobe Content Viewer for Ipad 1 (not tested on 2), like:
Navto:// crashes to non preloaded pages with slideshow:
Additional information/ text examples:
                - Say we are on page 2. depth 2: and you link to page 4 with depth 1 (not 0/first) (which has a slideshow on that page) This results in a crash.
                - Linking to pages with depth 0 (and have slideshows, works.
                - Say we are on Page 2, depth 3 and link to Page 3 depth 2 with a slideshow, works.
                - Linking to all next to pages and top pages with slideshows, works.
Fixed (viewer 2.3.1) Autoplaying more than 1 multiple-state is impossible. Only the object in the highest place in the layers is visible
                                       (like having pulsing navigation arrows and a fade in text) -works perfectly in de windows Adobe Content Viewer with Indesign 5.5
Fixed (viewer 2.3.1) Autoplay of an multistate object with 'stop at last frame' does not work. It just fades the entire multistate object out,
                                        instead of holding. -works perfectly in de windows Adobe Content Viewer with Indesign 5.5.
Fixed (viewer 2.3.1) Cropping Images (changing the objectbox) in indesign, becomes skewed (or squashed) like the image just gets pushed in the new objectbox size.
Fixed (viewer 2.3.1) Buttons with a click image/appearence become invisible in a multistate object. -works perfectly in de windows Adobe Content Viewer with Indesign 5.5.
Some ideas for change
Not allowing an Overlay (which is larger than the page itself) on a page depth of 1, on top of a page with depth 0. Seeing content of the page below the currentpage seems quite unuseful.
Allow multistate objects to autoplay within another multistate object (thus allowing like a: menu catagorie wich can call an autoplaying slideshow)
Zooming in on an image without first having to tap on it to enable zooming.
Updating content button.
Hitting the update button in Indesign cs5.5 (windows) doesn't update all changed content.
Hitting download update in de Adobe Content Viewer (Ipad 1) doesn't change all changed content. Archive and redownload nessesary.
We would love to see the top issues working.
Kind regards,
R. Heijne

Can't log in Adobe Content Viewer on iPad only

Hello,
We made a folio and shared it with a client via digitalpublishing.acrobat.com.
The client created an Adobe ID, received an email from adobe and clicked on the link to check the validity of the email address.
He accepted the conditions on the Adobe site.
On an iPad, he can't connect to the Adobe Content Viewer.
But... it works very well on an Android tablet.
I asked the client to go to digitalpublishing.acrobat.com and accept the conditions, but it still does not work.
How can I solve this problem?
Adobe Content Viewer serves as our showcase for potential new customers that we are capable of doing. If I can't show it... I can't get new customers.
TIA.
Olivier - Concerto

I asked my client to create an account here: <https://digitalpublishing.acrobat.com/CreateAccount.html>

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Please, someone have de same problem?!
When i update my folio through the Folio Builder in Indesign 5.5, the Content Viewer in iPad dont update de folio.
In Acrobat.com i see the contents update, but in iPad/Adobe Content Viewer not.
Why this problem happens?
Tanks.

As I wrote on another thread (and this was directed at Adobe employees)
"I have been closely monitoring many threads here at DPS (and DPS Private Beta Forums) in the last few weeks, and yes I am new to this particular product group having only been in it since March. But I wonder if there is some way that Adobe can be made aware of how serious this issue is with Builder and Viewer and tools "not lining up" with Apple.
"To keep putting this problem on Apple is somewhat of a shopworn technique (and I say this with all due respect.). Still, Apple commands fully 80+ % of the tablet market. They are the big dog.
"Suggestions for the future: Perhaps there will be a way to choose a tools/viewers workflow at startup -- or to put a bigger "red flag" before installing any update that is not yet supported by Apple. Approaching this from the engineering side, you may have forgotten just how many disclaimer screens the average designer/production person faces every week! Many of us don't read them carefully. (Richard Dreyfuss reads them).
"I have nothing but admiration for what Adobe software engineers are trying to do -- and these are nascent times to be sure. But it certainly seems like this launch is going poorly.
-- Jeff

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Same thing with us. I have 35 iPads that I need the content viewable on ACV.
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11 are New iPad (4th gen) , iOS7, latest ACV, I can download once, then next time it dissapears
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More information......
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Message was edited by: ZipESS to add additional model and software version info

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Hi Prabhjyot Kaur
Thank you! This helps

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Cannot login to the Adobe Content Viewer on my ipad.
Says: Authentication Failed...

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Login limitations for Adobe Content Viewer for iPad. Is there a limit?

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