Login on atv

For some reason apple tv will not recognize my login/password. Tried it over and over???? any help?

apart from the more info requirement then
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Itunes will not login on ATV- checked multiple times

ran the new update for apple tv then logged out of itunes thru apple tv and now the system will NOT recognize my login info. I've tried multiple times and reset system. I've entered my user/pass just how it reads on itunes, apple account, etc. (case sensetive). Any suggestions? Thanks

So if you restart computer & ATV, then at iTunes at computer you don't see ATV?
I fooled myself the other day with my old ATV by clicking on 'connect to iTunes'.
The code come up on the Tv screen, and I just expected to see a spot to enter the code on the computer, but I was already connected.
And you will see ATV at iTunes.
But I may have scrolled past the menu on iTunes left panel hiding it.
This may not be your issue from the details you have.

Imac with 2 users/Itunes accounts, how can I use both on Apple TV?

We have 2 users on my Mac desktop and each have separate Itunes accounts. How can I get both to work on Apple TV?

We both login into the same Imac with our own user names and passwords,
and both have separate I-Tunes accounts under each of our user names and passwords,
The ATV works great with my account and login,
but I don't/can't see how to change login on ATV to let her stream her Itunes account on ATV
She logs into her Itunes account on the IMac but ATV doesn't see her,
do I have to reset the ATV completely and set up again everytime we want to use our individual Itunes on ATV?

Cant watch rented movies on apple tv after software update

I recentlly bought apple tv and have not had a problem using it but this afternoon I went to rent a movie as per usual but had to instal a software update first, now i can't watch / rent / download movies.It asks me to confirm my credit card pin number then it just returns to the previous screen. I have tried verifying the credit card, resetting apple tv, turning on and off the modem, restarting apple tv, de registering other devices and it still doesnt work. Anyone know if there is a solution?

I have exactly the same behavior.
One small wrinkle, after re-entering CC details I couldn't even watch purchased TV shows. Then I reset the ATV and after it will allow me to watch TV shows we have bought but I still cannot purchase anything. There is no error message of any kind, it just goes back to the previous screen.
BTW apple, we use my wife's login for ATV
Ken
<Email Edited by Host>

My atv says my password/username is incorrect when I try to login to homesharing, iTunes and renting/buying anything.

My atv says my password/username is incorrect when I try to login to anything. I know both my username and password are very correct for they work on my mac, iPhone and iPad but whenever I try to rent/buy something on my Apple TV or connect to Homesharing or my iTunes it says something is incorrect and I must change my password. I have checked and double-checked that I am not making a spelling or upper/lower-case mistake. My network works because I can browse/search movies and TV shows and I can watch previews but once I try to download something the same problem appears.

Thanks...was having the same problem and gave resetting the Apple TV a shot...already just resetting let me get on my home network, when before, I was unable to get on and had to use my Verizon MiFi.
It is now working...thank you!!!

Loaded atv 4.2.2 problem with netflix login. Has anyone solved this problem?

Cannot login to Netflix on Apple TV after the 4.2.2 update. Ihave done a restore, unplugged and restarted, called netflix and they changed password. Was able to login to Netflix on Mac Air. Netflix says call apple.

I am also having this, and I am 4.4.3. I'm guessing it's a problem with the Netflix app and how it send the password. It seems that only passwords containing all numbers work, but I would like to have a more secure password protecting my Netflix account.

Netflix stops working after i login with my Apple ID to Apple Store

Turn the Apple TV on chose English as language next connect to my WIFI.
Then go to settings - itunes store and change location to United States.
Now I see Netflix icon on the home screen and it works.
But I also want to use Apple Tv to watch tv shows from my computer.
I login to Itunes Store with my Apple ID. My Apple ID has United States as country and no credit card.
When I have logged on I open Netflix and get this error msg ATV-ui170.
But now I can connect to my computer

Are you located in the United States?
Make sure DNS is set to automaitc (settings - general - network).
Reboot ATV and router
If on wifi try ethernet

Sync multiple iTunes libraries on one ATV

Is it possible to sync the itunes libraries from my two macs onto one appleTV? The libraries are unique.
When I try to switch source to sync....ATV says I will replace the contents from the previous sync with the contents of the other mac.

I don't have an ATV yet (should be arriving any day now), so I can't test this, but at the very least you should be able to stream from two different iTunes libraries on the same computer. This article mentions doing it:
http://docs.info.apple.com/article.html?artnum=305287
Apparently when there are multiple logins with multiple instances of iTunes running on the same machine, they use additional TCP ports that would normally get blocked by the firewall, if it's turned on. Maybe you've got the firewall turned on, and it's smart enough to open a hole for the standard iTunes port (3689) but not the extra holes for additional users (49152 and above).
24" iMac Mac OS X (10.4.9)

ITunes 10 - Mutliple Accounts no longer working on ATV

Just when I thought upgrading to Itunes 10 was a breeze...
In my house we have 3 Apple TV's. My wife and two kids each have their own iTunes accounts. We often play each others music or watch each others shows or movies and simply authorise all 4 computers to play each others purchases so this can happen. The only rule in the house is that if anyone adds items to their iTunes library (purchase or otherwise) it needs to be imported to my iTunes library (I use Home Sharing to do this) so we can keep one library with ALL our content. This library is then backed up (synchronised) with a Raid 5 NAS for safe keeping. All sound good so far? Well, it has always worked for us. The syncing library for all Apple TV's was, naturally, my library which would happily sync any content within my library no matter who had purchased it. I have been doing this for nearly three years without a hitch.
Like many of you, I installed iTunes 10 on the day it appeared. Other than the change in the GUI, nothing changed. The sync's to the Apple TV's kept working. The library updates kept working. In fact, all was good in the household.
Every now and then I factory reset the Apple TV's because the response time from the remotes seems to improve each time I do it (maybe once every 3 months). After the firmware update I connected the Apple TV and started up syncing again. This time things were not good. The only thing it would sync were the items that were "owned" by the Apple TV at the time (ie the account login on the ATV). The rest were rejected in Itunes with the old message "items could not be synced because the Apple TV could not contact the store for authorisation" (or words to that effect).
Bummer! Why would they need to chnage this?

Well, I stand corrected (thank goodness).
In the past, all I have had to do was to make sure my copy of iTunes was authorised in order to have a trouble free sync of all content. Just out of pure luck I physically logged in and out of each account on my machine and then started sync again. This solved the problem but I can absolutely assure you that this was not the case under previous versions of iTunes.

I have attatched my apple tv box to my computer monitor and try to log in to iTunes .It will not accept my login name and password. Whats the majic I have to do?

I can not log in to iTunes through my Apple TV Box .Is there something other than iTunes Account I need to set up?

Enter the correct login credentials.
The ATV is connected to a working Wi-Fi or wired network, correct?

ATV not showing up in menu bar

i have mid 2011 mac mini with latest software, i can get aTV to appear in iTunes but i can not mirror my display, the icon does not appear in menu bar. Any suggestions? thanks

Choose Go to Folder from the Finder's Go menu and enter ~/Library/Preferences/ as the folder's location. Once this folder has appeared, move the item named com.apple.systemuiserver.plist to another folder, log out, and log back in.
Alternatively, add the item Bluetooth.menu in the /System/Library/CoreServices/Menu Extras/ folder to the list of login items for your account in the Accounts pane of System Preferences.
(18442)

ATV Not Syncing again.

I reported a similar problem earlier about syncing issues with Apple TV. This was eventually resolved by doing a clean reinstall (Combo version of OS 10.6.3). This worked well for about 2 weeks.
However the recent software upgrades of OSX 10.6.4, iTunes 9.2, Safari 5 and iPhone iOS4. All of which was carried out in that order. Has left a similar problem is that the ATV shows up in iTunes>Devices however when it tries to sync I get an error message, referring to "Firewall settings". It also gives a Port Reference 49152 which I think is associated with Fast User switching whatever that means.
+My Firewall Settings are:+
+Mode:Limit incoming connections to specific services and applications+
Services:
+Apple Remote Desktop: Allow all connections+
+Printer Sharing: Allow all connections+
+Remote Login (SSH): Allow all connections+
Applications:
+com.apple.AppleVNCServer: Allow all connections+
+com.apple.iChat: Allow all connections+
+com.apple.iTunes: Allow all connections+
+com.apple.mail: Allow all connections+
+com.apple.Safari: Allow all connections+
+org.mozilla.firefox: Allow all connections+
+Firewall Logging: No+
+Stealth Mode: No+
The only other upgrade I carried out recently was to iGlasses for use in iChat but I cant confirm if the sync issue was affected by this.
Can anyone explain how to see and set the individual firewall port settings in OSX 10.6 as this seems to be on an application only basis?
Any assistance would be appreciated.

I have done some further investigation. The Apple TV was obviously recognised by iTunes as it shows in >Devices. However it did not automatically start sync when recognised. When starting Sync from Button or by Menu it did not sync and I received the error report.
Despite being unable set Port settings in the Sharing>Firewall folder. I decided to delete and reselect only the Applications required.
This removed the AppleVNCserver set list in original question above.
My Firewall settings are now.
+Mode: Limit incoming connections to specific services and applications+
Services:
+Apple Remote Desktop: Allow all connections+
+File Sharing (AFP): Allow all connections+
+Printer Sharing: Allow all connections+
+Remote Login (SSH): Allow all connections+
Applications:
+com.apple.iChat: Allow all connections+
+com.apple.iTunes: Allow all connections+
+com.apple.mail: Allow all connections+
+com.apple.Safari: Allow all connections+
+org.mozilla.firefox: Allow all connections+
+Firewall Logging: No+
+Stealth Mode: No+
This has resolved the syncing issue for the time being. But I will monitor it for the next couple of days to ensure it is a permanent fix.
Thanks for your interest.

ITunes Store movie not syncing because login could not be verified

I bought a movie from the i tunes Store. When I sync with my ATV the movie does not sync. An information icon appears, and when I click on the icon it says that my movie could not sync because the ATV could not verify my login. The message suggest that I make sure that my ATV can connect to the internet.
My ATV is connected to the router and it can see all the computers on my network. I checked the router logs and the requests from the ATV ip address were allowed. However, I still cannot sync the purchased movie from the i tunes store.
I would be very grateful for any help.

Thanks for the help. But unfortunately it did not fix the problem.
Just as a note. I first synced my ATV with another itunes, on a different computer. Then I switched to the itunes on the current computer. My next step is to reset the ATV to the factory settings then try again.
Any more advice would be appreciated.

Linking macmini to ATV

i just bought a ATV (2G). I also have music and photos on my mac mini (power pc 10.4.11), how can I stream music/photo from my macmini to ATV

Sharing is done via iTunes. On your macmini you will need to enable the home sharing feature. On the atv you will need to login to your iTunes account. Once this is completed, your atv should see your mini under the Computer menu item. Both machines must be on the same home network.

ATV not custom syncing ever since iTunes update??

Alright- I've had a few problems with my ATV here and there- but for the most part, I've figured them out without too much headache. Now with the last iTunes update (8.0) it is telling me that I may have a port glitch within my firewall software for the AppleTV on my cpu... So what's happening is when my cpu is on, my ATV will automatically sync as usual which is great- I can run everything fine- no problems; However, if I try to custom sync any content- add or remove- it will give me the error message I described above. I'm not necessarily the best at networking glitches... but I checked my Network Utility and did a port scan on my IP and it said that the port that the AppleTV was looking for was open... any clues on the best way of solving this? Should I try a factory restart to reset this issue or will this not be the right step to solve this?
Any help will be greatly appreciated! Thanks in advance... =-)
Steve

Thank you Winston for your quick reply =-)
Well, I am set up for file sharing with my wife's MacBook... but it is rarely ever on, and requires user login to connect the two... no remote access or anything running. We do have a PC in the house that shares the network- but no file sharing going on. As far as the 3rd party apps, everything on our cpu is essentially stock off the shelf- no virus software or other network interferences- my cpu is tied to my router via ethernet cable and my other 2 cpu's and AppleTV are protected via WEP on my home network. The only thing I have changed on my cpu is the location of my iTunes Library to a TB external hard drive for storage purposes. Otherwise everything is as it was when it was taken off of the shelf. So I'm not sure if a 3rd party device is interfering here since my AppleTV is otherwise working fine (renting movies occasionally, youTube, etc.), if I did have any problems on that front- I'd think maybe it messed up the settings with my router, but I don't think that is the case here. I hope this gives you a little more of an idea of the network I have... any direction you can give me is very much appreciated.
Thanks again in advance,
Steve

Login on atv

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