Login Problem at Adobe,com

Having trouble logging in to Adobe.com to download Audition CS6 (academic version). I got an email wth the serial number and a link to get things started which started off by having me log-in to my adobe account. I attempted a login and the page just sat there doing nothing. Is there some problem? Why can I not login to get my download? Please help.

remove your adobe.com browser cookie and retry.

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Hi,
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Adobe Audtion login problem

We have a site license for CS6. Some student attempting to run Adobe Audition get an error "Either or your computer is offline or the clock on your computer is set incorrectly." The computer is and was connected to the internet (I"m on it now!!) and the clock is set correctly. How do I correct this problem?

Hi
Looks like Sign in or activation errors, and can be resolved.
Please follow the below mentioned Doc depending upon your OS
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Hope it Helps
Thanks

Cannot download, creative.adobe,com is not responding. What is the problem?

I recently purchased Photoshop from the could. When I try downloading the thing, https://creative.adobe.com/ does not respond.....any idea wha that is?

Please read, and answer as much as you can https://forums.adobe.com/thread/1499014
or
Link for Download & Install & Setup & Activation problems may help
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I have tried logging in via Acrobat.com and agreeing to terms and conditions, and I have tried restarting a couple of times. Still nothing! Has anyone experienced anything similar, and does anyone know of a solution?
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http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=5377&fileID=5010
Patch!
Solve it!
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Can't get CF11 to download free trial for students. Anyone having the same problem with Adobe's site?

Can't get CF11 to download free trial for students. Anyone having the same problem with Adobe's site?

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When I manually log into my Adobe account, I see a serial number listed with my Captivate subscription. Can I just install with that serial number? Or is there something with the Windows firewall blocking my ability to install this subscription?

Hi LReagan6Sigma,
Please try the solutions below :
Solution 1: Clean up cached user login information.
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    Navigate to the OOBE folder.
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    Delete the opm.db file.
    Launch Creative Cloud.
Solution 2: Reset the Hosts file.
    Choose Start > Run, type %systemroot% \system32\drivers\etc, and then press Enter.
    Right-click the hosts file and select Open. Select Notepad for the application to open the hosts file.
    Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.
    Search the hosts file for entries that reference Adobe (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
    Save and close the file.
Let me know how it goes.
Thank you.
Arnaud.

[CS4] Post login problem

Hi everybody,
I’m facing a problem I can’t solve as I’m not an expert with php : I have created a site of which first page is a login. On the second page I would like to retrieve informations from a database based on the logged on user ID. Here is the problem : I don’t know how I can insert the user ID on the SQL request (on page 2). I’ve tried to put as Run-Time value of my Recordset template $_GET[‘MM_Username’] but it does not work. Creating a session value into the bindings panel allows me to display the correct ID value (therefore MM_Username) on the HTML page but still I can’t do anything with it into my SQL request… I’m lost !
Thanks in advance for your help/advices
Best regards

Sure ! Here it is (code was generated using the server behaviors panel “Log InUser”)
<?php
if (!function_exists("GetSQLValueString")) {
function GetSQLValueString($theValue, $theType, $theDefinedValue = "", $theNotDefinedValue = "")
if (PHP_VERSION < 6) {
    $theValue = get_magic_quotes_gpc() ? stripslashes($theValue) : $theValue;
$theValue = function_exists("mysql_real_escape_string") ? mysql_real_escape_string($theValue) : mysql_escape_string($theValue);
switch ($theType) {
    case "text":
      $theValue = ($theValue != "") ? "'" . $theValue . "'" : "NULL";
      break;
    case "long":
    case "int":
      $theValue = ($theValue != "") ? intval($theValue) : "NULL";
      break;
    case "double":
      $theValue = ($theValue != "") ? doubleval($theValue) : "NULL";
      break;
    case "date":
      $theValue = ($theValue != "") ? "'" . $theValue . "'" : "NULL";
      break;
    case "defined":
      $theValue = ($theValue != "") ? $theDefinedValue : $theNotDefinedValue;
      break;
return $theValue;
?>
<?php
// *** Validate request to login to this site.
if (!isset($_SESSION)) {
session_start();
$loginFormAction = $_SERVER['PHP_SELF'];
if (isset($_GET['accesscheck'])) {
$_SESSION['PrevUrl'] = $_GET['accesscheck'];
if (isset($_POST['Identifiant'])) {
$loginUsername=$_POST['Identifiant'];
$password=$_POST['Password'];
$MM_fldUserAuthorization = "niveau";
$MM_redirectLoginSuccess = "Menu.php";
$MM_redirectLoginFailed = "erreur.htm";
$MM_redirecttoReferrer = false;
mysql_select_db($database_Main, $Main);
$LoginRS__query=sprintf("SELECT identifiant, passe, niveau FROM repertoire WHERE identifiant=%s AND passe=%s",
GetSQLValueString($loginUsername, "text"), GetSQLValueString($password, "text"));
$LoginRS = mysql_query($LoginRS__query, $Main) or die(mysql_error());
$loginFoundUser = mysql_num_rows($LoginRS);
if ($loginFoundUser) {
    $loginStrGroup = mysql_result($LoginRS,0,'niveau');
    //declare two session variables and assign them
    $_SESSION['MM_Username'] = $loginUsername;
    $_SESSION['MM_UserGroup'] = $loginStrGroup;
    if (isset($_SESSION['PrevUrl']) && false) {
      $MM_redirectLoginSuccess = $_SESSION['PrevUrl'];
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else {
    header("Location: ". $MM_redirectLoginFailed );
?>
De : MurraySummers [email protected]
Envoyé : vendredi 8 mars 2013 18:20
À : Berurier75
Objet : Post login problem
Re: Post login problem
created by MurraySummers <http://forums.adobe.com/people/MurraySummers> in Dreamweaver - View the full discussion <http://forums.adobe.com/message/5132803#5132803

Creative Cloud Login Problem - Repeatedly asked for birth date

Having purchased CC and trying to login I continuously get asked for my brithdate. After entering the birthdate the screen returns again to ask for my birthdate. Cant get past this screen so that I can download the CC apps. Any suggestions?

Hi Donatello3,
Welcome to the Community!
I checked your account and found that there is a problem with your Adobe ID i.e. e-mail address. Please check this link http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html and if this doesn't help then click on Chat now button to contact our Adobe support team and they will resolve the problem.
Thanks!
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Why does forum SOMETIMES not let me login with my Adobe ID?

I have been having a db sign-in problem here.
I set up my account here 7 years ago. If I use my Adobe ID (not my e-mail address) to log in, then all is fine.
But sometimes the forum kicks me over to a sign-in page that requires me to use my e-mail address. It's the same account and same password, but then the forum system asks me for a screenname - which (as you can see) I already have. And if I tell the system I want this screenname - Igor9 - I get an error response that that name is already in use. (Which it is -- It's in use by me.)
IOW, it seems like Adobe here has some weird db setup and some fields can't associate with some other fields.
Again, I am talking about one adobe forum account. If I sign-in with my Adobe ID, all is good. But if the sign-in page requires me to sign-in with my e-mail account, my screenname is somehow missing.

These are not my actual Adobe ID name and e-mail address; they are equivalents:
Adobe ID: userofadobe
E-mail address: [email protected]
Using - Win7/Firefox 21 or Win7/Opera 12.15
URL - https://www.adobe.com/cfusion/entitlement/index.cfm?e=ca&returnurl=http://forums.adobe.com /adobe_login&loc=en
That page says to enter my "Adobe ID (Usually your email address)". If I enter my non-e-mail-address Adobe ID - userofadobe - and my password, I log in fine.
But when I try that URL when using Win7/MSIE 10, I get an error: "We're sorry, we encountered an error processing your request."
Then on that page, when I click on "Sign in", I'm taken here:
https://www.adobe.com/account/sign-in.adobedotcom.html?returnURL=https%3A%2F%2Fwww.adobe.c om%2Fcfusion%2Fentitlement%2Findex.cfm%3Fe%3Dca%26returnurl%3Dhttp%3A%2F%2Fforums.adobe.co m%2Fadobe_login%26loc%3Den
That sign-in page says to enter my "Adobe ID", but then when I enter my Adobe ID - userofadobe - it get a red-letter reply/error, "Please enter a valid email address."
And when I do that - i.e., I enter [email protected], plus the very-same account password (as above) - the next page requires me to enter a "Screen name".
But then when I enter "Igor9" for my screen name, I get an error: "That screen name is unavailable. Please enter another screen name."
Also, if I use Firefox or Opera to try to login here -
https://www.adobe.com/account/sign-in.adobedotcom.html?returnURL=https%3A%2F%2Fwww.adobe.c om%2Fcfusion%2Fentitlement%2Findex.cfm%3Fe%3Dca%26returnurl%3Dhttp%3A%2F%2Fforums.adobe.co m%2Fadobe_login%26loc%3Den
- I get the same error as with MSIE - i.e., I must use my e-mail address.

Problems Downloading: Adobe Creative Cloud Enterprise-Package

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In order to get the message to repeat I will need to log off and back on. Then I can give you an image of the error. Right now it just shuts doen Elements. Here is the Event Viewer message:
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 4/18/2013
Time: 1:04:29 PM
User: N/A
Computer: US7004
Description:
Faulting application photoshopelementsorganizer.exe, version 11.0.0.0, faulting module msvcr90.dll, version 9.0.30729.1, fault address 0x0005bb47.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 70 68 6f   ure pho
0018: 74 6f 73 68 6f 70 65 6c   toshopel
0020: 65 6d 65 6e 74 73 6f 72   ementsor
0028: 67 61 6e 69 7a 65 72 2e   ganizer.
0030: 65 78 65 20 31 31 2e 30   exe 11.0
0038: 2e 30 2e 30 20 69 6e 20   .0.0 in
0040: 6d 73 76 63 72 39 30 2e   msvcr90.
0048: 64 6c 6c 20 39 2e 30 2e   dll 9.0.
0050: 33 30 37 32 39 2e 31 20   30729.1
0058: 61 74 20 6f 66 66 73 65   at offse
0060: 74 20 30 30 30 35 62 62   t 0005bb
0068: 34 37 0d 0a               47..

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http://helpx.adobe.com/creative-suite/kb/microsoft-visual-c-runtime-error.html.
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I have problem with adobe bridge cs6. Every time I open it Bridge tells me to Purge Cache. I have CS

I have problem with adobe bridge cs6. Every time I open it Bridge tells me to Purge Cache. I have CS6 on two computers and it works fine on one of them. I have tried to reinstall it without succeeding to fix the problem. Does anyone have the same problem and a solution to it?
"Bridge encountered a problem and is unable to read the cache. Please try purging the central cache in Cache Preferences to correct the situation."

You must have a Mac. Try this.
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restart Bridge holding down option key and choose reset preferences, then try again.

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