Login to Administration Console just hangs

Question

Hi,  I have just installed the Administration Console on my PC (Windows XP SP2, MS Office 2007).  I have also installed the Microsoft.ACE.OLEDB.12.0 provider as per SAP's instructions, on my client PC.
When I access oSoft and click on any Admin Console task (e.g. Manage Application Sets) I can go through the connection wizard and successfully specify my credentials.
When, however, I click on "OK" to see the console, the popup simply hangs and nothing else happens.
Has anyone else experieinced the same problem?
TC

Answer 1

I have not experienced this result after an install of the Admin client. So, I would do a couple of things even though they may sound redundant. I would uninstall the admin client from your PC. Then going back through the web log-in, where the path is SERVER\OSOFT, start at the Cleint Software Center and verify that your PC has the required components prepared for the install. If it does, re-install the client.  Then re-test your connection and login.
If that still doesn't work, I would search SAPSUPPORT Notes to see if any past "like" issues have been reported. From there, a call to SAP Support may be required.  What version are you installing?
Hope this helps.