Login to Adobe account fails for all web resources and has for a week.

Somehow it let me post a reply to one of my posts in this forum, and I'm hoping it will allow me to post this new thread as for the rest.... I'm posting here because this is the first place it has let me post, and I'm trying to get FB4.7b to ACCEPT the serial number Adobe gives when you download the installer OR... on the off chance that that never would work but might somehow work in b2, download and install b2 and see if it will accept the serial number then. Very disconcerting to watch your 'trial period' count down when you -own- FB 4.5/6 and have a valid serial number and the one given as a dummy s/n fails. Cheers!
For instance:
Attempting to download FB4.7b2: from http://labs.adobe.com/technologies/flashbuilder4-7/to http://www.adobe.com/cfusion/entitlement/index.cfm?e=labs_flashbuilder4-7
http://www.adobe.com/cfusion/entitlement/index.cfm?e=labs_flashbuilder4-7Trying to access my account details here (It shows Bramblethorne as logged in and gives me the Sign out) option.
Trying to post a comment to an article in the online documentation
I've tried to access other locations, developer/help/download/forum/etc and they all fail as well.
All result in the following
Error processing your request
We're sorry, we encountered an error processing your request.
Please try your request again. You may wish to try one of the following links:

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Load-balancing and fail-over between web containers and EJB containers

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Hello Arjun Venkateswarlu,
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1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a few minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; AC="com.autodesk.AutoCAD com.google.GoogleDrive"; H='^[[:space:]]*((127\.0\.0\.1|::1|fe80::1%lo0)[[:space:]]+local|(255\.){3}255[[:space:]]*broadcast)host[[:space:]]*$'; NS=networksetup; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; AT () { o=`file -b "$1" | egrep -v '^(A.{16}t$|cann)'`; Ps "${1##*/} format"; }; Pc () { o=`grep -v '^ *#' "$2"`; l=`wc -l <<< "$o"`; [[ l -gt 25 ]] && o=`head -n25 <<< "$o"`$'\n'"[$((l-25)) more line(s)]"; Pm "$1"; AT "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/U.+\/Shared\//b'$'\n''s/(\/Users\/)[^/]+/\1USER/g' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id -G | grep -qw 80; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed -n 's/^ *//;5p;6p;8p'; h=(`SP Hardware | awk '/ Id/{print $3}; /Mem/{print $2}'`); o=$h; Ps "Model"; o=$((h[1]<4?h[1]:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d;/[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]|0[^2]|8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/{s/^.*://p;}' <<< "$p"`; Ps "Battery condition"; for b in FireWire Thunderbolt USB; do o=`SP $b | sed -En '1d;/:$/{s/ *:$//;x;s/\n//g;s/\).*/)/p;};/^ *(V.+ [0N]|Man).+ /{s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};/Apple|Genesy|Intel|SMSC/{s/.//g;h;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; a=(/ ""); A=(System User); for i in 0 1; do o=`cd ${a[$i]}L*/Lo*/Diag* || continue; for f in *.{cr,h,pa,s}*; do [[ -f "$f" ]] || continue; d=$(stat -f%Sc -t%F "$f"); [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && f="$f *"; echo "$d ${f%%_2*} ${f##*.}"; done | sort | tail`; Pm "${A[$i]} diagnostics"; done; grep -lq '*$' <<< "$o" && printf $'\n\t* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'caug|GPU |hfs: Ru|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|timed? 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Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
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Login to admin account fails suddenly

Hi!
I have quite a strange problem here; I could not find infos about this (I am quite a new Mac user - and didn't have such big problems so far...):
when I started my Mac today, all my user settings etc. were gone - it seemed like my Mac was brand new (all settings as factory setting - no program remembered me - e.g. Mail or Adium or iCal). I have put my user directory on an external hard drive, and suspected that this might have been the problem (the Finder didn't show my documts or photo folders, and other things). Although the external hard drive was working fine and shown in Finder, I checked the respective settings in the control panel (user settings); it was still correctly set. Even if, I reset the path again using the "Browse" dialogue to the same folder; I was a bit astonished that the name of the hard drive shown was a bit different (OS X added a "1" behind the real names shown in Finder - so it was "sarah 1" instead of "sarah"; however, I trusted OS X in this, and thought that this was the reason why I couldn't reach my user account data via the Finder.
So I trusted the settings and left them, and then restarted: At this time, OS X gave the message that (I translate from German): "You cannot login with this user name. The login process with this user name failed due to an error."; that's where I'm stuck. The astonishing point is that the password I give is correct - and in fact, OS X also still remembers my additional question; so, a password problem seems to be ruled out. Thus, I believe that the path to my user data is still incorrect, and that some information is kept there for the start-up. Even if the Mac earlier this evening started correctly, despite the user path seemed to be corrupted (the data were not shown, as said above) - now the unavailability of the user path seems to have "worsened", and keeps OS X from logging into my account.
The account is my only administrator account; I am a bit worried that my other user accounts are not shown in the login screen - but I never used it before.
Anyway - I believe, what COULD help me would be to find a way to reset the user account path (the old path should still be on the external Macintosh HD, although most utility data are missing) - thus, I believe, what could help me would be if I could reset the user account settings so that the Mac doesn't search for the data on the external hard drive (which path seems to be wrong); however, I don't seem to be able to change the settings if I can't reach beyond the login screen.
Thus, my question: can anybody tell me how I can reach my account settings now? Is there any utility on the reset disc of my Mac that could help me to start into a safe mode that would at least allow me (after supplying the admin password) to change the admin user settings? Or does anybody have any other suggestions? I am lost here a bit, although I principally believe I can do at least a bit about Computers...
Thanks for any help! Sorry for this long text! Greetings to all readers who have survived till this point!
Björn

Hi, V.K.!
Thanks a lot for Your detailled answer! Admittedly, I had problems to follow Your suggestions exactly, because I couldn't get my Mac (mini) to start from the install DVD (I only tried disc I - it came with the mini in february, but I think it is the original install DVD - thus I believe, it should also contain the utilities You were talking about). In fact, the Mac didn't want to boot from the DVD - I guess the problem was my USB Bluetooth keyboard (Logitech), which I never tried to connect to the Mac directly.
Anyway - when I was trying different key combinations (in addition to just typing "C" to boot from the DVD) at startup to see whether the install DVD was the problem or the keyboard, I used the command-S key combination to start in single user mode... in the command line, I tried if I could find a way to make the Mac start from the DVD (which was still in the drive) - but couldn't. When I typed "exit", the Mac booted normally, and I was back in the Finder, where I could reset the problem with the user data path. Thus, this problem was solved - though in an erroneous (and thus not really satisfying) way...
Anyway, I still have the problem with my user account - although the path is now correctly set again and the Mac boots as before, all my user data and settings (including the iCal data etc.) are still not connected, although they are still on the external hard drive... The Mac does not show me the "documents" or "downloads" or "desktop" options under "places" in Finder, and also my iTunes and iPhoto libraries are not available there - although the data are still present in the user folder on the external hard drive (the one that is now set again to be my user home folder in the "user" control panel). I don't know how this happened - and why my Mac doesn't seem to recognize the data and show them. The last thing I did was to do the Leopard system update on wednesday morning (which was a Java update) - and in the evening all my settings appeared to have been erased (as described before).
Does anybody have any explanations for this - or, even better: any solutions? I feel a bit lost - as if my Mac was making jokes with me
Thanks for any hints!
With kind regards,
Björn
Message was edited by: bBcuda

Email failure: "Error: Login to the account failed, please try again."

sbcglobal.net - won't auto add, won't allow manual add, wireless is off, have deleted email AND Yahoo mail accounts, but can't re-add, turned phone off and on. Was working until yesterday, then stopped downloading mail. Amusing correct username and password and have no problem accessing web mail from PC. Have not dropped or damaged the phone. Feeling hosed here. Any ideas how to make it work again?

Now I can't speak to Catnzdogs's results of it not working after a FR ... That indeed is strange.
But I would try doing the following, as it really sounds like you have an Invalid userid & password "cached" that is giving you that error .. So try this:
- Go into Settings / Applications / Manage Applications, Click on the ALL Tab
- Scroll down to EMAIL (you may have as many as 4 of them > EMAIL, EMAIL ACCOUNTS, EMAIL AUTHENTICATOR, EMAIL ENGINE)
- Select each 1 of them & click on Clear Data & Clear Cache for each
- exit out of the settings
- Launch your email App - it SHOULD prompt you for your login info & password - make sure you enter it correctly the 1st time, else it will save the bad information in cache again.
Let us know what happens & what specific error msg you get, if any. good luck

Login to my account fails - no desktop

My MBP started acting slow last night, really slow like in molasses. I came out this morning and it would not display the sleep login screen, so I rebooted the computer. It booted fine and displayed the user account login screen. I logged in and it gets to where it shows the default space theme background image but then stops. It never shows menus, icons, the dock, nothing that is part of the desktop or Finder. I can see and access my computer drive from other LAN Macs so I checked disk space and it was 9.7GB. I figured maybe it was too low so I freed up enough to have 12.5GB free and rebooted. Same thing.
What is going on? How can I fix this?

My problem turned out to be my MBP internal hard drive dieing. It's about 1 year old and therefore I'm glad to have Apple Care. Basically I/O errors starting increasing to the point where I had frequent application crashes, then some stopped evening opening, common ones like FF and iCal. I did a full backup and looked at the log and the I/O errors were sprinkled here and there. Then the SMART status in Disk Utilities indicated the drive had to be replaced. So hopefully tomorrow I get my MBP back with a new h/d.
As an aside... My wife's iBook 14" that she purchased fall of '04 had the screen lose one pixel column days after the 1 yr warranty ended. My advise for all LCD products is "get Apple Care". All it takes is something to go wrong with the LCD and the replacement cost of that item alone will sink you hundreds of dollars. And no, I have no connection with Apple, just a happy owner of Mac computers since 1984.
Message was edited by: TeaMan
Message was edited by: TeaMan

Unable to login to existing accounts - tried almost all solutions

Hi,
I have a MacbookPro running 10.5.8. I recently had a crash and when I managed to finally reboot I realized that all my accounts disappeared (one admin account and one user account). So I followed various advice to recover including Apple@s Article TS1543 on Unable to log in after an upgrade install.
By using launchctl through Single user mode I can see the accounts but when I try to delete the passwds through dscl . -delete I get an error message.
Similarly when I go to the passwd utility through the Leopard Installation disk I can only see a user called iPhone - never had such a user and cannot see the other accounts.
I somehow managed to create a new account (deleted the .applesetupdone file) so now I can login as a NEW user BUT I cannot see the former users through Accounts through system preferences.
But the files and folders are there under Users and I can copy my files, but all my user settings, mail software, software licences do not function.
There sure must be a way to sort this corruption, whatever it is.
I would be very grateful if anyone can help!
Thank you.

The crash d'd not happen during a backup but I use TimeMachine - unfortunately I did not back up for about 12 days

Login to Adobe account fails for all web resources and has for a week.

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