Logitech m185 Wireless mouse

My mouse was working great until a few days ago. I have contacted microsoft support and they tried having me install a few drivers but the mouse still doesn't respond and the software logitech recommended doesnt detect that the wirless reciever is evenn plugged in. I know all of my USB ports get power and my mouse works on my roommates computer, so im not sure where else to turn. Thanks

Hello @swandive13,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I have read your post on how your Logitech wireless mouse is not working well with your HP desktop. Are you able to get a wired mouse to work on your computer? I would be happy to help you, but first I would encourage you to post your product number for your computer. Below is a is an HP Support document that will demonstrate how to find your computer's product number. In addition, it will also help if you indicate which operating system you are using; and whether your operating system is 32 or 64 bit. The more information you can provide, the better!
How Do I Find My Model Number or Product Number?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please re-post with the necessary information, this way I will be able to research this further for you. I look forward to your reply!
Cheers!
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

Similar Messages

  • Logitech USB wireless Mouse & Presenter

    I have had a Logitech USB wireless Mouse & Presenter for few years, using it with my Powerbook G4. I recently upgraded to a Macbook and the presenter no longer works. A lot changed, hardware, OS X 10.5.5, and new version of Office.
    It shows up under About This Mac -> USB as "USB wireless Mouse & Presenter".
    However, Powerpoint doesn't respond to it. I am not sure what other software I could use to test it.
    Anyone solved this problem already? Any ideas how I'd troubleshoot this?
    I have the Logitech Control Center installed but it doesn't let me do anything with the presenter.
    any help would be appreciated.
    thanks.

    Doesn't anyone else use this device?

  • 10.4.9 and Logitech Laser Wireless Mouse MX1000

    on my work computer G5 Tower, 10.4.9 and my Logitech don't get along real well. Works good until I hit a series of keys or it just randomly freaks out and I get this weird movement on my screen where the mouse controls the screen. The dock (hiding off) and my finder menu bar are part of the movement where they disapear out of the screen.
    I can work with it now but when this happens the only thing I have figured out is that I have to restart. So be careful if you have a Logitech wireless mouse. Logitech of course only has software up to 10.4.8.

    I was having the same problem with mine until it just stopped working. Any time I moved the mouse, my Mac would make the error alert sound. I restarted the Mac, and then it wouldn't recognize my Logitech MX 1000 at all.
    I finally found my wired USB mouse, and I uninstalled the driver from Logitech's site. They published an update as of January 2007. The installer hung during the first try as it was trying to locate a drive to install the software, but I quit the installer. After a second restart, the installer seemed to work fine.
    After a restart, I still can't get the MX 1000 to respond. The mouse is just dead. Anyone else have any ideas?
    Dual 867 G4 - Mirrored Doors and 1st Gen G4 12 PB   Mac OS X (10.4.9)  

  • Logitech M305 wireless mouse suddenly not working

    I've been using this mouse since I bought my MacBook Pro and suddenly my Mac doesn't even recognize it. I tried downloading the Logitech app that lets you configure the mouse too and it sees it, but still no response when I move or click the mouse. I just replaced the battery on the mouse and tried switching USB ports for the sensor....no dice. I'm wondering if the recent security update messed it up??

    I was also inquiring about this problem.
    I currently use a Logitech Mx510 Optical Mouse and its side "back" and "foward" buttons are also rejected by Safari.
    *This problem occurs both on my Windows XP Pro and Windows Vista Ultimate
    - My current rig for both computers are.
    - Asus P5B Deluxe
    - Intel E6600
    - 2 GB 667 Corsair
    - 160 GB SATA II
    - Geforce 8800 GTX 640 MB.
    *Both OS's are up to date on all service packs*
    Custom.   Windows XP Pro   Asus P5B Deluxe. Intel E6600. Geforce 8800 GTX 640 MB. 2 GB Corsair 667.

  • Audition 1.5 and Logitech LX7 wireless mouse

    Tried above stated mouse,  Autoscroll will not engage when looking to edit waveforms. All settings for autoscroll engaged in the mouse properties, although the Logitech program does not have an application-specific setting to change for the desired program. Microsoft, on the other hand, does. With a wired nouse I did not have to select custom properties for autoscroll, though could if I wanted choose Audition as the application and set the mouse buttons just for that ap.
    Logitech support has been (surprising?) worthless. Looks like I will return that mouse in favor of just sticking with Microsoft, but wanted to check if anyone else has had Logitech mouse issues. TIA

    Well, I went ahead and tried the mouse without installing Logitech drivers, but I left the Intellimouse/Microsoft drivers in place. Yes, the mouse works, though being left handed, I prefer to mouse with that hand and reverse the common click/right-click buttons. The Intellimouse control panel won't reverse them as it doesn't recognize a Microsoft mouse. Yes, I could uninstall the Intellimouse program and revert to generic XP mouse drivers, but I am getting tired of beating my head against the wall trying to make a shoddy product work. It is part of the LX-310 mouse/keyboard combo; I asked on the Logitech forums if this even classified as an LX7 mouse (the software says that's what it is, but you only see "310" on the mouse itself). Perhaps the combo package is a dumbed down version? Their tech support via phone (worthless) tried to tell me that I could select the button on the mouse and choose "1a" to specify a specific program to associate with functions. There is no "1a" visible, period. I tried one more call to them and got a person who said everyone is swamped and for me to give him a number for them to call me back, or for me to call the next day. Oh, I gave him something, but it wasn't a number He was of no help when I stated I had already talked with support and the issue isn't resolved, I wanted it escalated. Ultimately the escaltation is the location where they can place my business, and the sun does not shine there. The product is only a few days out of the box and can be easily returned to place of purchase, which it will be. I look forward to reading them filing bankruptcy, but let's not get nasty
    The wired/optical Microsoft mouse works exactly as needed, with autoscroll a no-brainer in Audition. By chance does anyone know if some of the newer Microsoft wireless/laser mice are more precise? Editing is, in fact an exact science; I was (and probably still am) a master with magnetic tape and a blade, I can prove I am the same in the digital medium as well.

  • Wireless mouse Logitech mk240 doesnt work sometimes

    Its a really strange thing happeneing: my mouse works, and sometimes nope. When i start to move it, after mb 5 or more seconds it work and sometimes no :D
    Now its not working at all. I need to reboot to make it work properly. Tried to install lnotify and solaar, but it says that i have no Unifying Receiver. Idk what to do, it really enrages me, guys, plz help.
    Some info:
    dmesg | grep Logitech
    [ 2.167665] input: Logitech USB Receiver as /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.2/1-1.2:1.0/0003:046D:C534.0001/input/input2
    [ 2.221010] hid-generic 0003:046D:C534.0001: input,hidraw0: USB HID v1.11 Keyboard [Logitech USB Receiver] on usb-0000:00:1a.0-1.2/input0
    [ 2.221582] input: Logitech USB Receiver as /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.2/1-1.2:1.1/0003:046D:C534.0002/input/input3
    [ 2.274602] hid-generic 0003:046D:C534.0002: input,hiddev0,hidraw1: USB HID v1.11 Mouse [Logitech USB Receiver] on usb-0000:00:1a.0-1.2/input1
    lsusb | grep Logitech
    Bus 001 Device 004: ID 046d:c534 Logitech, Inc. Unifying Receiver
    Last edited by HaCk3D (2015-03-09 22:08:17)

    Has this been happening only after upgrading to linux 3.19.2-1?
    Do you happen to see
    pci_pm_runtime_suspend(): hcd_pci_runtime_suspend+0x0/0x60 [usbcore] returns -16
    or the like in the output of dmesg?
    I ask because ever since my upgrade to 3.19.2-1 my previously happy Logitech USB wireless mouse has been intermittenly hanging for a few seconds. Looks like a power management issue and, sure enough, appears to happen only when running on battery.
    (See also this post and this bug report, perhaps tangentially related.)
    [EDIT: Egad, failed to note date of original post! Moderator, feel free to bin this one.]
    Last edited by brix (2015-03-20 22:43:26)

  • Logitech wireless Mouse, 24" iMac w/OS10.6.8. No work?

    Bought a new (cheap) Logitech M325 wireless mouse. Would not work. Took it back to the store (Best Buy). It was demonstrated as working fine on the stores new display model iMac. However the sales person said I needed to activate it's use thru the Bluetooth function and showed me how. I got a brand new replacement mouse and  tried it. No luck. The Blue tooth would not "find" it. Online discussion with Logitech says I got bad advice in that the Bluetooth has nothing to do with it. Just plug it in and it should work. I tried all the troubleshooting ideas they had, such as new batterries and trying different USB ports, keeping the mouse close etc. Logitech says send it back to them and they will give me a new one. Already tried two new out of the box ones.  I am suspecting the claim that it works with OS10.6 may be unwarrented. Anyone got a clue as to what could be wrong?

    I found this Logitech model of their website.
    It says that ot works with OS X 10.5 and greater.
    It is the old fashioned wireless Infared style model of wireless mice, not Bluetooth.
    The Infared receiver plugs into a available USB port.
    You need to plug the receiver into one of the main powered USB ports on the back of the iMac.
    You can't plug the receiver into one of the keyboard USB ports as there won't be enough power to power the receiver.
    Did you install the latest Logitech Control Center preferences software?
    That may make a difference as to whether it works or not.

  • Wireless mouse on my macbook pro

    can I use a logitech  m315 wireless mouse on my macbook pro?I plugged in and it's not working. Works on HP laptop. Very new to Mac.

    Logitech Support
    http://www.logitech.com/en-us/support-downloads/support-contactus
    Call them. Support-Main.
    Best.

  • Why is my new wireless mouse jerky on my macbook pro?

    I've been using a cheap Dynex wireless mouse (as well as a wired mouse when I'm at work) on this MacBook for a while with no problems whatsoever. The Dynex's buttons are starting to malfunciton, so I went to buy a new mouse....
    1st try -- I got some cheap Microsoft mouse from Best Buy. The movement was very erratic and jerky. I downloaded and installed the mouse software and adjusted settings there, to no avail.
    2nd try -- I bought a slightly more expensive Logitech M510 wireless mouse. It felt slightly different, but the result was essentially the same. The movement is jerky -- erratic. Sometimes, the mouse jumps inches across the screen instead of moving in a slow steady manner like it's supposed to. It appears to worsen when I boot up and play a game on the computer.
    Given the fact that the same problem occurred with two different new mice, but not with the old worn-out one, I must assume that  there is some incompatability between MacBook Pros and newer models of wireless mice. I can't seem to find any consistent "known issue" pages on this. Anyone know what I should do now? Any ideas?
    MacBook Pro
    15-inch, Late 2011
    Processor: 2.2 GHz Intel Core i7
    Memory: 8GB 1333 MHz DDR3
    Graphics: Intel HD Graphics 3000 512 MB
    Software: Mac OS X Lion 10.7.5 11G63b)

    The wireless mice you're buying.... are they 2.4GHz wireless ones (the ones that come with their own micro-dongle) or Bluetooth?  If they're the 2.4GHz wireless ones, go buy yourself a good bluetooth one.  Your Mac has bluetooth in it and can connect to one of these mice without the need to use the dongle that comes with them.  I've seen a quite a bit of issues (jerky movement due to low battery too far away or other movement problems) with the non-bluetooth wireless ones.
    Also, be aware that if the mice you're using are laser based, the movement will be laggy and jerky if they're not used on the proper surface.  Only the more expensive ones have better laser systems in them that can be used on multiple surfaces, but still not all.

  • Wireless mouse recommendations?

    I just got a Logitech mini wireless mouse for my mother's clamshell iBook, after a few frustrating minutes I realized that the usb plug was way too big. I'm going to have to take it back to the store tomorrow. So do any of you know of a good usb wireless plug that actually fits?
    Thanks in advance!
    17" Mac Book Pro   Mac OS X (10.4.7)   2.16 GHz Intel Core Duo; 2 GB RAM

    Kara Kelly
    Kara
    Welcome to the forum. I solved similiar problem with a USB flash memory from Kingston that didn't fit; due to molded case design of iBook, with a 3" USB cable. This is cheap, easy to carry, and works in a pinch when required for any other USB device you may need to adapt. See for example: http://www.pccables.com/cgi-bin/orders6.cgi?action=Showitem&id=ID138371&partno=7 0615&search=USB&rsite=g.usb2&rcode=
    If Mom does not travel with the iBook a Hub as above would also work.
    If you shop around you can find another Mouse with a more standard connector that will fit directly. I use a three button one from Macally that fits fine ( no adaptor) and requires no software to run in OS 10.
    Rick

  • Z97 Gaming 7 MB, Wireless mouse not charging when plugged in.

    Hi all. I recently upgraded my MB from an Asus Max hero VI to a Z97 Gaming 7.
    I've been using a logitech G700 wireless mouse. Now before the MB upgrade, I could plug the mouse into it's cable, switch off my PC and the next day it'll be fully charged, ready to unplug and use for an extended period. Now after the MB upgrade to the gaming 7, I plug the mouse into the cable at the end of the day but this time the next morning I can't unplug and use the mouse without the cable because it has no battery power. So I'm wondering if there is a feature or option on the MB that I can switch so the mouse charges overnight when I plug it in and the PC is off?
    Please help,
    Damian

    Hi,
    As far as I know, there's a USB connector (i'm not sure it's JUSB1 or 2...) on your MB, normally it's red, and can support charging when the PC is off. So, first make sure your front USB panel is on JUSB connector, then you can charge your mouse using these ports. Or other USB ports (like back panel ones) can only charge when the PC is on.
    Hope this could help.

  • Logitech Wireless Mouse and MacBook Pro

    Greetings.
    I'm thinking about buying a Logitech wireless mouse for my MacBook Pro. The mouse comes with a USB wireless card. Will I need to use this or will the wireless/bluetooth card in the MacBook pick up the mouse by itself?
    Cheers,
    John

    I don't understand your problem. Is it that you can't see the arrow or what? You say the button and all work fine so I am stumped by your question. I have problems with my mouse being recognized by the MBP but I just turn off mouse, restart laptop then turn on mouse and it comes back up. If I ever put my MBP to sleep I shut the mouse off first and wait until it says mouse disconnected or whatever it says..I can't recall. Then I put the MBP to sleep. Once I wake it up turn mouse back on and voila..works!! Maybe try pushing the little "Connect" button on the bottom of the mouse that might help. I have never tried that but just a suggestion.
    Sorry if this is all confusing.

  • Wireless Mouse - Logitech vs. Apple

    I continue to have various problems with my Logitech Wireless Mouse. iMac wakes from sleep without a command, mouse goes dead and/or is not recognized by the computer, jerky scrolling, etc.
    I really want a wireless mouse but I can't live with this Logitech Mouse. Is the Apple Wireless Mouse more reliable and/or problem free?
    Charlie

    There are problems with both, but try the Apple mouse, as long as you keep it clean and have a non-reflective non-slippery mouse pad, you should be fine with it.
    Miriam

  • Logitech wireless mouse issues

    I know there has been quite a few threads about problems with Logitech peripherals not working properly with Yosemite, and I have read them all.  I figured I would throw this out there see if anyone has had this specific issue or any solutions.
          I use the same logitech M325 usb mouse and receiver on 2 different macs. The mouse and receiver work fine on my MBP 15" retina, even after upgrading to Yosemite.
       On my Early 2009 Mac Pro, the problem cropped up on the second day after the Yosemite upgrade.  Without the Logitech Control center software, any mouse click would bring up the dashboard.  the cursor would move but I couldn't select anything. After I installed the latest Logitech Control Center software, I can use the mouse and buttons, but the "hover" function does not.  I hide the dock on my desktop and I have to click on the side near it to make it appear rather than just moving the cursor like I did previously.  I've tried uninstalling and reinstalling the LCC software, tried uplugging and re-plugging the receiver.  Nothing fixes it.
        I find this strange since that seems like it ought to be a function of the system software, not a mouse driver issue. When I plug in my old hardwired apple mouse everything works as it should.  It's been a few weeks now, and I haven't seen any updates from apple or logitech.....
    Has anyone had any more luck getting their mouse to work correctly?

    I am having similar issues with the LX7. I found that these issues are usually fixed by unplugging and replugging the USB receiver. Though, it is still a hassle and it continues to affect productivity.

  • Macbook Pro Retina (15") can't connect to wireless mouse and external USB keyboard

    Hi All,
    I got my new MacBook Pro Retina (15 inch) about 3 weeks ago. It works fine. I got a 30" Dell screen that I am using via thunderbolt/usb adapter. Also, I am using a thunderbolt ethernet adapter. Both adapters work fine without any problems.
    I have an apple usb keyboard connected to the USB hub of the screen, as well as my iphone cable. It is a regular, full size apple keyboard. In addition to this, I have a logitech nano connected directly to the right usb port of the macbook pro.
    This setup was working well until a few days ago. I lost connectivity with my mouse. Initially, I thought the batteries are empty. After replacing them, I still had no connection (again, the usb receiver is *directly* connected to the macbook).
    I changed a few cables here and there and noticed that I can get either the keyboard to work or the mouse but not both at the same time. A reboot did not help.
    Did anybody encounter such a strange problem already? If so, what could I possibly do?
    Thank You,
    --Martin

    Hello nikkig00,
    It is certainly difficult to use the computer if your wireless keyboard and mouse do not connect.  I found a few resources I recommend for this issue.
    I recommend reviewing this article first:
    Troubleshooting wireless mouse and keyboard issues
    http://support.apple.com/kb/ts3048
    If the issue persists, I recommend reviewing the section titled "Top troubleshooting tips" in the article below.  Step 9 specifically stands out to me for the issue you described:
    9. Restart your computer
    Sometimes a simple restart of your Mac is all it takes to get things running smoothly again. You may also want to try resetting your computer's PRAM and NVRAM.
    Bluetooth Quick Assist
    http://support.apple.com/kb/ht1153
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

Maybe you are looking for