Logo not printing in PDF form, when being printing from the B2b Portal

Hello -
I have a smartform, in our CRM 4.0 system. When I go into transaction smartforms, the logo shows up in the preview of the smartform. In displaying the PDF from the Portal, the logo is not showing. I debugged in the background, the function SSFCOMP_PRINT_GRAPHIC is returning a value of sy-subrc = 0. Any ideas?
Thanks,
George

Raised different thread.

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try to connect the printer with your laptop with USB connection.
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I work on behalf of HP.

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Hi @Redocean
What Browser are you using? Can you try another Browser and let me know if you can print properly please?
I look forward to hearing from you and working towards a solution.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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hehe, yea, looks like the "street value" has gone up since you bought it, Ileen
"est. street price: $249.99†"
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Say thanks by clicking the Kudos Thumbs Up to the right in the post.
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Logo not printing in PDF form, when being printing from the B2b Portal

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