Logon error when trying to schedule a report

Hi,
We are using Crystal Reportd 2008 server and designer. The reports has dyanmic parameters which are created in the Business Infoview manager. The Default Database Configuration is set for all reports and can be scheduled sucessfullly most of the time. However, I get the following error randomly:
An error has occurred: The database logon inofrmation for this report is either incomplete or incorrect.
I have made sure that logon inofrmation is correct for the report and Database connnection in Business Infoview manager.
Please advise ASAP as this is impacting users worldwide.

Hi Natalie,
since this is a production critical error I would first to install the latest fixes available for CRS 2008 and see if the problem remainds. In this case I would suggest to open a case by SAP support. Please keep in mind that the described error can be also an indication that there is a problem accessing salesforce.com for your BOBJ server (network connectivity, overload on the salesforce.com side etc).
Regards,
Stratos

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[http://imageshack.us/photo/my-images/845/errorcy.jpg/]
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https://kr.forums.oracle.com/forums/thread.jspa?threadID=2362207
Edited by: Varma on Jul 23, 2012 1:32 PM

Logon error when trying to schedule a report

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