Logon failed error when launching Web Intelligence from InfoView

After changing the Web Intelligence preferences in BusinessObjects Enterprise XI 3.0 Java InfoView to launch the desktop or rich client option, I get a "logon failed" error message. However, when I launch Web Intelligence Rich Client from 'Start > Programs >...' directly, the same logon information is successful. The logon is set to use Enterprise authentication which is the same logon information used to launch InfoView and Web Intelligence.
Why does the logon fail when I launch Web Intelligence from InfoView?
Edited by: Ana on Mar 31, 2009 3:43 PM

I deleted the report completely and rebuilt it from scratch, and also added names for the data table and data set generated within the project and finally, success!
Jason, thanks so much for your help which got me moving on this again.

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Copy File from Client system to server in same folder location .
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null

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sh: JDEV_VM_OPTS: Parameter not set.
sh: JDEV_VM_OPTS: Parameter not set.
sh: JDEV_VM_OPTS: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_CLASSPATH: Parameter not set.
sh: JDEV_VM_OPTS: Parameter not set.
sh: JDEV_APP_OPTS: Parameter not set.
sh: JDEV_VERBOSE_MODE: Parameter not set.
sh: JDEV_JAVA_VM: Parameter not set.
sh: JDEV_VM_OPTS: Parameter not set.
sh: JAVA: Parameter not set.
Appreciate your help.
Thanks
Srini Pendem

Hi,
If this is happens only with services view bills, view consumption history.. or this happens for every other service if you are trying to access 5 minutes after logon.
Have to restarted your ITS server after changing these parameters.
well i am not aware of any ITS based service Bill.. can you please help me out.. if this is part of ESS/MSS service.
regards,
Sudhir

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Hi,
We are using CRM 5.0 EIC scenario
We have just configured new application server (adding one more to existing servers), when we lauch EIC (interaction centre) from this new server, it shows nothing, it just displays blank page,
Need very very urgently
MAx points would be awarded
R

In CRM 5.0 does t-code CRM_IC launch the page for you correctly? if yes then I think you need to have your portal admin check this as it would seem portal related.

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Hi Experts,
I work on a BI ABAP server. I'm trying to integrate a BIApplicationFrame in my ABAP Web Dynpro application.
First, I created a Web Template (named ZTPL_Z0AFSD_C01_Q0001) with Web Application Designer and I can run it from there. It works fine. The address looks like :
http://pwdf2927.wdf.sap.corp:50300/irj/servlet/prt/portal/prtroot/pcd!3aportal_content!2fcom.sap.pct!2fplatform_add_ons!2fcom.sap.ip.bi!2fiViews!2fcom.sap.ip.bi.bex?TEMPLATE=ZTPL_Z0AFSD_C01_Q0001&DUMMY=2
In my BIApplicationFrame in Web Dynpro, I give the server name (and port), the server type (ABAP) and the templateId (ZTPL_Z0AFSD_C01_Q0001). My application work and the BIFrame try to open the following address:
http://usciq75.wdf.sap.corp:50010/SAP/BW/BEX?CMD=LDOC&TEMPLATE_ID=ZTPL_Z0AFSD_C01_Q0001 ...
I receive the error:
Error loading template ZTPL_Z0AFSD_C01_Q0001
Notification Number BRAIN 276
So, it looks like that the server is found but my Web Template is unknown for Web Dynpro. Did I forgot a step after the creation of the Web Template that would 'activate' it and make it visible? Why the two Web Address looks so different?
Thanks for your answer
Davy

Hi
Check
Re: JCO$Exception: RFC_ERROR_SYSTEM_FAILURE in WAD Template
Also make sure that you have installed 0ANALYSIS objects from Business Content->Object types -> BEx Web Template and choose all 0ANALYSIS objects and install the same.
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