Logout:  white screen + endless spinning wheel

Hi,
We're using our 2011 IMAC at home with 4 users of our family; each of us has it's own login. When one of our kids logs-off, he turns to get a white screen with a spinning wheel (not always, but undefined frequently). The problems seems to be initiated after the Mavericks 10.9.4 patch, but still exist after 10.9.5.
Please help, as the only option we have is to restart the machine every crash.
Also no error log has been saved...
6/10/14 18:08:06,019 apsd[64]: Unable to bootstrap_look_up connection port 'com.apple.SocialPushAgent' for user 501: Unknown service name
6/10/14 18:09:49,955 com.apple.launchd[1]: (com.apple.qtkitserver[9843]) Could not terminate job: 3: No such process
6/10/14 18:09:49,955 com.apple.launchd[1]: (com.apple.qtkitserver[9843]) Using fallback option to terminate job...
6/10/14 18:10:01,496 com.apple.launchd[1]: (com.apple.WebKit.Networking.DE77AB1E-6B57-4ADF-A8D5-3363F5C76E66[9755]) Exited with code: 1
6/10/14 18:10:01,531 Dock[9682]: CGSReleaseWindow: Invalid window 454
6/10/14 18:10:01,532 Dock[9682]: CGSReleaseWindow: Invalid window 479
6/10/14 18:10:01,627 WindowServer[4420]: CGXGetConnectionProperty: Invalid connection 108311
6/10/14 18:10:01,628 WindowServer[4420]: CGXGetConnectionProperty: Invalid connection 108311
6/10/14 18:10:01,628 WindowServer[4420]: CGXGetConnectionProperty: Invalid connection 108311
6/10/14 18:10:01,628 WindowServer[4420]: CGXGetConnectionProperty: Invalid connection 108311
6/10/14 18:10:01,628 WindowServer[4420]: CGXGetConnectionProperty: Invalid connection 108311
6/10/14 18:10:01,628 WindowServer[4420]: CGXGetConnectionProperty: Invalid connection 108311
6/10/14 18:10:01,628 WindowServer[4420]: CGXGetConnectionProperty: Invalid connection 108311
6/10/14 18:10:01,629 WindowServer[4420]: CGXGetConnectionProperty: Invalid connection 108311
6/10/14 18:10:01,629 WindowServer[4420]: CGXGetConnectionProperty: Invalid connection 108311
6/10/14 18:10:01,629 WindowServer[4420]: CGXGetConnectionProperty: Invalid connection 108311
6/10/14 18:10:01,629 WindowServer[4420]: CGXGetConnectionProperty: Invalid connection 108311
6/10/14 18:10:01,629 WindowServer[4420]: CGXGetConnectionProperty: Invalid connection 108311
6/10/14 18:10:01,629 WindowServer[4420]: CGXGetConnectionProperty: Invalid connection 108311
6/10/14 18:10:01,629 WindowServer[4420]: CGXGetConnectionProperty: Invalid connection 108311
6/10/14 18:10:01,629 WindowServer[4420]: CGXGetConnectionProperty: Invalid connection 108311
6/10/14 18:10:01,629 WindowServer[4420]: CGXGetConnectionProperty: Invalid connection 108311
6/10/14 18:10:01,630 WindowServer[4420]: CGXGetConnectionProperty: Invalid connection 108311
6/10/14 18:10:01,708 sessionlogoutd[9881]: sessionlogoutd Launched
6/10/14 18:10:01,728 sessionlogoutd[9881]: DEAD_PROCESS: 9663 console
6/10/14 18:10:01,731 loginwindow[9663]: ERROR | SLODErrorHandler | Connection to sessionlogoutd lost, exiting loginwindow
6/10/14 18:10:01,733 WindowServer[4420]: CGXRestartSessionWorkspace: session workspace exited for session 257 (on console)
6/10/14 18:10:01,733 WindowServer[4420]: Session 257 released (1 references)
6/10/14 18:10:01,733 WindowServer[4420]: Session 257 released (0 references)
6/10/14 18:10:01,734 WindowServer[4420]: loginwindow connection closed; closing server.
6/10/14 18:10:01,743 UserEventAgent[11]: Captive: [UserAgentDied:142] User Agent @port=137787 Died
6/10/14 18:10:01,747 imagent[9717]: Quit - notifying about shutdown
6/10/14 18:10:01,747 identityservicesd[9718]: Quit - notifying about shutdown
6/10/14 18:10:01,747 identityservicesd[9718]: Quit - shutting down daemon
6/10/14 18:10:01,749 imagent[9717]: Quit - shutting down daemon
6/10/14 18:10:01,756 airportd[66]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, " �ԙ".
6/10/14 18:10:01,764 airportd[66]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, " �ԙ".
6/10/14 18:10:01,774 airportd[66]: _doAutoJoin: Already associated to “Reunis_Mast_2”. Bailing on auto-join.
6/10/14 18:10:01,780 WindowServer[9882]: Server is starting up
6/10/14 18:10:01,805 WindowServer[9882]: Session 256 retained (2 references)
6/10/14 18:10:01,805 WindowServer[9882]: Session 256 released (1 references)
6/10/14 18:10:01,807 WindowServer[9882]: Session 256 retained (2 references)
6/10/14 18:10:01,808 WindowServer[9882]: init_page_flip: page flip mode is on
6/10/14 18:10:01,832 WindowServer[9882]: Found 30 modes for display 0x00000000 [30, 0]
6/10/14 18:10:01,881 WindowServer[9882]: Found 1 modes for display 0x00000000 [1, 0]
6/10/14 18:10:01,897 WindowServer[9882]: Found 1 modes for display 0x00000000 [1, 0]
6/10/14 18:10:01,915 WindowServer[9882]: Found 1 modes for display 0x00000000 [1, 0]
6/10/14 18:10:01,000 kernel[0]: IOHIDSystem::registerScreenGated: Screen 0 recycled from pid 4420
6/10/14 18:10:01,916 WindowServer[9882]: mux_initialize: Couldn't find any matches
6/10/14 18:10:01,918 WindowServer[9882]: Found 30 modes for display 0x00000000 [30, 0]
6/10/14 18:10:01,920 WindowServer[9882]: Found 1 modes for display 0x00000000 [1, 0]
6/10/14 18:10:01,921 WindowServer[9882]: Found 1 modes for display 0x00000000 [1, 0]
6/10/14 18:10:01,921 WindowServer[9882]: Found 1 modes for display 0x00000000 [1, 0]
6/10/14 18:10:01,923 WindowServer[9882]: WSMachineUsesNewStyleMirroring: false
6/10/14 18:10:01,923 WindowServer[9882]: Display 0x04280300: GL mask 0x1; bounds (0, 0)[1920 x 1080], 30 modes available
Main, Active, on-line, enabled, built-in, boot, Vendor 610, Model a00c, S/N 0, Unit 0, Rotation 0
UUID 0x2bd9c1997fd0412ccbbf1db83d3812bb
6/10/14 18:10:01,923 WindowServer[9882]: Display 0x003f0040: GL mask 0x10; bounds (0, 0)[4096 x 2160], 2 modes available
off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 4, Rotation 0
UUID 0xffffffffffffffffffffffffffffffff
6/10/14 18:10:01,924 WindowServer[9882]: Display 0x003f003f: GL mask 0x8; bounds (0, 0)[0 x 0], 1 modes available
off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 3, Rotation 0
UUID 0xffffffffffffffffffffffffffffffff
6/10/14 18:10:01,924 WindowServer[9882]: Display 0x003f003e: GL mask 0x4; bounds (0, 0)[0 x 0], 1 modes available
off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 2, Rotation 0
UUID 0xffffffffffffffffffffffffffffffff
6/10/14 18:10:01,924 WindowServer[9882]: Display 0x003f003d: GL mask 0x2; bounds (0, 0)[0 x 0], 1 modes available
off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 1, Rotation 0
UUID 0xffffffffffffffffffffffffffffffff
6/10/14 18:10:01,924 WindowServer[9882]: WSSetWindowTransform: Singular matrix
6/10/14 18:10:01,924 WindowServer[9882]: WSSetWindowTransform: Singular matrix
6/10/14 18:10:01,924 WindowServer[9882]: WSSetWindowTransform: Singular matrix
6/10/14 18:10:01,955 WindowServer[9882]: Display 0x04280300: GL mask 0x1; bounds (0, 0)[1920 x 1080], 30 modes available
Main, Active, on-line, enabled, built-in, boot, Vendor 610, Model a00c, S/N 0, Unit 0, Rotation 0
UUID 0x2bd9c1997fd0412ccbbf1db83d3812bb
6/10/14 18:10:01,955 WindowServer[9882]: Display 0x003f0040: GL mask 0x10; bounds (2944, 0)[1 x 1], 2 modes available
off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 4, Rotation 0
UUID 0xffffffffffffffffffffffffffffffff
6/10/14 18:10:01,955 WindowServer[9882]: Display 0x003f003f: GL mask 0x8; bounds (2945, 0)[1 x 1], 1 modes available
off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 3, Rotation 0
UUID 0xffffffffffffffffffffffffffffffff
6/10/14 18:10:01,955 WindowServer[9882]: Display 0x003f003e: GL mask 0x4; bounds (2946, 0)[1 x 1], 1 modes available
off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 2, Rotation 0
UUID 0xffffffffffffffffffffffffffffffff
6/10/14 18:10:01,955 WindowServer[9882]: Display 0x003f003d: GL mask 0x2; bounds (2947, 0)[1 x 1], 1 modes available
off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 1, Rotation 0
UUID 0xffffffffffffffffffffffffffffffff
6/10/14 18:10:01,955 WindowServer[9882]: CGXPerformInitialDisplayConfiguration
6/10/14 18:10:01,955 WindowServer[9882]:   Display 0x04280300: Unit 0; Vendor 0x610 Model 0xa00c S/N 0 Dimensions 18.70 x 10.51; online enabled built-in, Bounds (0,0)[1920 x 1080], Rotation 0, Resolution 1
6/10/14 18:10:01,955 WindowServer[9882]:   Display 0x003f0040: Unit 4; Vendor 0xffffffff Model 0xffffffff S/N -1 Dimensions 0.00 x 0.00; offline enabled, Bounds (2944,0)[1 x 1], Rotation 0, Resolution 1
6/10/14 18:10:01,955 WindowServer[9882]:   Display 0x003f003f: Unit 3; Vendor 0xffffffff Model 0xffffffff S/N -1 Dimensions 0.00 x 0.00; offline enabled, Bounds (2945,0)[1 x 1], Rotation 0, Resolution 1
6/10/14 18:10:01,955 WindowServer[9882]:   Display 0x003f003e: Unit 2; Vendor 0xffffffff Model 0xffffffff S/N -1 Dimensions 0.00 x 0.00; offline enabled, Bounds (2946,0)[1 x 1], Rotation 0, Resolution 1
6/10/14 18:10:01,955 WindowServer[9882]:   Display 0x003f003d: Unit 1; Vendor 0xffffffff Model 0xffffffff S/N -1 Dimensions 0.00 x 0.00; offline enabled, Bounds (2947,0)[1 x 1], Rotation 0, Resolution 1
6/10/14 18:10:01,958 WindowServer[9882]: GLCompositor: GL renderer id 0x01021b06, GL mask 0x0000001f, accelerator 0x000031cb, unit 0, caps QEX|MIPMAP, vram 512 MB
6/10/14 18:10:01,958 WindowServer[9882]: GLCompositor: GL renderer id 0x01021b06, GL mask 0x0000001f, texture max 16384, viewport max {16384, 16384}, extensions FPRG|NPOT|GLSL|FLOAT
6/10/14 18:10:01,958 WindowServer[9882]: GLCompositor enabled for tile size [256 x 256]
6/10/14 18:10:01,958 WindowServer[9882]: CGXGLInitMipMap: mip map mode is on
6/10/14 18:10:02,029 sandboxd[103]: ([9691]) ubd(9691) deny file-read-data /Users/Hendrik/Library/Cookies/Cookies.binarycookies
6/10/14 18:10:03,926 WindowServer[9882]: **DMPROXY** (2) Found `/System/Library/CoreServices/DMProxy'.
6/10/14 18:10:03,948 WindowServer[9882]: Display 0x04280300: Unit 0; ColorProfile { 2, "iMac"}; TransferFormula (1.000000, 1.000000, 1.000000)
6/10/14 18:10:03,959 WindowServer[9882]: Display 0x04280300: Unit 0; ColorProfile { 2, "iMac"}; TransferFormula (1.000000, 1.000000, 1.000000)
6/10/14 18:10:04,972 WindowServer[9882]: MPAccessSurfaceForDisplayDevice: Set up page flip mode on display 0x04280300 device: 0x7fcbd14123c0  isBackBuffered: 1 numComp: 3 numDisp: 3
6/10/14 18:10:04,972 WindowServer[9882]: _CGXGLDisplayContextForDisplayDevice: acquired display context (0x7fcbd14123c0) - enabling OpenGL
6/10/14 18:10:31,651 com.apple.usbmuxd[3179]: stopping.
6/10/14 18:10:31,678 com.apple.usbmuxd[9888]: usbmuxd-344 on Jul 29 2014 at 13:52:57, running 64 bit
6/10/14 18:11:01,968 mDNSResponder[40]: NameResolvesToName failed:(ipc/send) invalid destination port mp:7427
6/10/14 18:31:28,780 com.apple.backupd[9898]: Starting automatic backup
6/10/14 18:31:28,781 com.apple.backupd[9898]: Attempting to mount network destination URL: afp://admin@LaCie-d2._afpovertcp._tcp.local/imac_Timemachine
6/10/14 18:31:29,000 kernel[0]: ASP_TCP CheckReqQueueSize: increasing req queue from 32 to 128 entries. so 0xffffff8066d4ba08
6/10/14 18:31:30,704 com.apple.backupd[9898]: Mounted network destination at mount point: /Volumes/imac_Timemachine using URL: afp://admin@LaCie-d2._afpovertcp._tcp.local/imac_Timemachine
6/10/14 18:31:30,705 mds[39]: (Normal) Volume: volume:0x7fc409837000 ********** Bootstrapped Creating a default store:0 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/imac_Timemachine
6/10/14 18:32:16,569 com.apple.backupd[9898]: Recovery dialog not displayed. Deferring recovery decision.
6/10/14 18:32:16,570 com.apple.backupd[9898]: Backup canceled.
6/10/14 18:32:16,000 kernel[0]: AFP_VFS afpfs_unmount: /Volumes/imac_Timemachine, flags 0, pid 9902
6/10/14 18:32:16,000 kernel[0]: ASP_TCP Disconnect: triggering reconnect by bumping reconnTrigger from curr value 0 on so 0xffffff8066d4ba08
6/10/14 18:32:16,000 kernel[0]: ASP_TCP Detach: Reply queue not empty?
6/10/14 18:32:16,686 com.apple.backupd[9898]: Ejected Time Machine network volume.
6/10/14 18:49:18,145 UserEventAgent[11]: Captive: CNPluginHandler en1: Inactive
6/10/14 18:49:18,145 configd[17]: network changed: v4(en1-:192.168.1.3) DNS- Proxy-
6/10/14 18:49:18,149 netbiosd[8778]: network_reachability_changed : network is not reachable, netbiosd is shutting down
6/10/14 18:49:24,592 UserEventAgent[11]: Captive: [CNInfoNetworkActive:1655] en1: SSID 'Reunis_Mast_2' making interface primary (cache indicates network not captive)
6/10/14 18:49:24,592 configd[17]: network changed: DNS* Proxy
6/10/14 18:49:24,592 UserEventAgent[11]: Captive: CNPluginHandler en1: Evaluating
6/10/14 18:49:24,592 UserEventAgent[11]: Captive: en1: Not probing 'Reunis_Mast_2' (cache indicates not captive)
6/10/14 18:49:24,593 UserEventAgent[11]: Captive: CNPluginHandler en1: Authenticated
6/10/14 18:49:24,595 configd[17]: network changed: v4(en1!:192.168.1.3) DNS+ Proxy+ SMB
6/10/14 18:49:26,934 apsd[64]: Unrecognized leaf certificate
6/10/14 18:49:46,680 aosnotifyd[65]: CoreLocation: Got unhandled message kCLConnectionMessageShutdown from daemon
6/10/14 18:52:26,000 bootlog[0]: BOOT_TIME 1412614346 0

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

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