Lollipop update caused many issues on my phone.

I use this phone for work and has specific work applications and data that cannot be backed up. My batter drains quickly, applications are constantly crashing and the performance is very poor. Until this update my phone was just fine. Aside from the obvious question as to WHY Verizon pushed out a very buggy update and disrupted their customers day to day activities, I need to revert it back to kitkat. how do i do that?

There is no way to revert back to KitKat. If you are running FB on your phone try deleting all apps pertaining to FB. Last I heard that the FB app was not updated prior to the release of lollipop.

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How do we change itune and icloud accounts? My wife and I have seperate accounts but she cannot access hes, only mine. This causes many issues like facetime, text etc. Do we have to reset her devices and start fresh?

How do we change itune and icloud accounts? My wife and I have separate accounts but she cannot access hes, only mine. This causes many issues like face time, text etc. Do we have to reset her devices and start fresh?

I think this may be the answer.
http://support.apple.com/kb/HT5621

SSL patch update has caused many issues with my iPhone 5c

Since the patch update completed, my iPhone is acting ridiculous. I cannot use safari. Every time I try to search something, it tells me it cannot connect to server. I also cannot delete voicemails. Once I delete, the phone freezes and the voicemail is not deleted. It comes back from deleted messages. When I hit the phone toggle button, it opens up my recent call list but it opens to the calls from Thursday, the day I did the update. It also deleted every text message that I had sent that day from my text history. I have shut the phone down, what other options do I have?

I have actually talked to a couple people that I know that have the 5c and it seems like it is a hit or miss. Some people have problems with the blue ones, im having issues with the white one, some people have no issues att all. COnsider your son luck that he has no problems. I have had problems with 3 different whote 5c over the coarse of 4 months now and contuining to have problems.

Flash player Update causing layout issues in Adobe Reader

I did an updated to adobe flash player to version 15.0.0.239 and now the Adobe Reader XI (11.0.09) Layouts don't work, only file list mode.
Is there any way of fixing this? This new layout issue is going to cause issues since the whole appeal of using Acrobat Portfolios is the Presentation Layout views.
Please help
thanks!

I have found sometimes you need to run Adobe's Flash uninstaller, before running the installer.
Typically the first whole number of a version is usually a major upgrade, versus an update, and hence why the built-in update function fails to see the new version on many software.
As for "safe", clone backup in case there is a feature you don't like about the new version, so you can always run it like it was before.
https://discussions.apple.com/docs/DOC-1992
You don't know how Adobe might alter the overall PDF frameworks on the computer when the upgrade is completed. If you don't clone, you may find yourself stuck with whatever changes they make.

Outlook 2010 Kb2956128 Update Causing Authentication Issue

After installing 2/10/15 [kb2956128] update for outlook 2010 desktop client, I got a popup requesting my password for outlook / exchange account. No matter how many times I put it in the password the popup comes back with a new request. I've
logged in to my exchange account via OWA and with my phone without an issue. When I remove the [kb2956128] update the problem goes away. Any suggestions or thought would be helpful.

Hi,
How about manually canceling the credential window, can Outlook still send/receive emails properly?
For this kind of credential issues, I would first try creating another Outlook profile and test if the issue persists.
Thanks,
Simon Wu
TechNet Community Support

Galaxy S4 KitKat Update Causing Major Issues With Data Speed and Text Messaging

Dear All,
My company has over 40 phone users and since the KitKat update has pushed out we are experiencing two major isssues:
Many of our phones are only getting 3G in places that historically before they had blazing fast 4G. Most message boards say to power off, remove the SIM card and replace. This gives only temporary relief. We get 4G for 10 minutes, and then it reverts to 3G, and it is slow 3G at that. I have seen where some have gone and gotten a replacement SIM, but they indicate this is not a long term solution. I have also seen that a hard reset/factory reset is being proposed. However, this seems ridiculous to do to over 40 devises where the obvious cause is the update. Has anyone found the answer to this one?
Many users, including myself are now having outbound text messages fail. We have to resend them over and over to get them to go through. This problem is pretty widespread through the device pool. I am unsure what could be causing this. The messages fail regardless of if the phone is connected to wireless or not.

I have had the same problem with my phone. Called tech support and after they contacted Samsung the solution is a factory reset to fix the problem and they are supposedly working on a fix for it. After doing the reset Friday, I have to restart my phone multiple times during the day to get messages to send. I also notice only 3G where we always had 4G. Called tech support again and was given the option to send phone in to have it repaired or get a refurb under warranty. Not sure what I am going to do yet but I can see it is definitely not just my phone. Of course the techs say they have not heard of this before.

10.5.3 update causes iCal issue on ONE account

So far, 10.5.3 update has been relatively painless for me. However, on one of the accounts on one of my Macs, iCal is causing a problem. iCal will not open, and indicates that the account does not have the permission to move the calendar cache in Calendars. Instruction is given to check the permissions on the folder Calendars. I have done so, and those permissions look ok, and they look the same as the permissions for the folder Calendars in all other accounts on all other machines (which are able to use iCal on their local data quite fine). The permissions are: owner: R/W, staff: Read only, everyone: Read only. The exact error message is: '"Calendar Cache" could not be moved because you do not have appropriate access privileges for "Calendars". To view or change access privileges, select the item in Finder and choose File > Get Info"'. Help please. My wife (her Calendar) is ready to kill me.

Well, I do not know about your specific problem, but I have learned from these forums about OS updates that I should always:
1.) Note from Software Update that there is a new OS version update, but do NOT download or install from Software Update.
2.) Download the COMBO version of the update from http://www.apple.com/support/downloads/
3.) Using Disk Utility, run Repair Permissions and Verify Disk (and Repair Disk if needed) before the OS upgrade.
4.) Run the OS version upgrade from the downloaded Combo version.
5.) Restart the computer
6.) Using Disk Utility again, run Repair Permissions and Verify Disk (and Repair Disk if needed) before the OS upgrade.
Since you have a Permissions issue on the iCal file. the above routine might solve your problem.
BTW, I have solved problems using that routine even after running an OS version update from Software Update. Running the Combo update on top of the Software Update (incremental) version seems to fix some things that the incremental might have missed; but the key is running Repair Permissions and Disk Repair (if needed) before and after running the Combo update.
Hope this helps. (jk)

FM Radio Lollipop Update Locked Screen Issue

Hi All,
After updating my Z1 Compact to Lollipop I face the following problem. When I listen to FM Radio with Sony's supplied single-button earphones with the screen locked if I press the button once it turns off the radio app and then if I press it again it starts the Walkman instead of resuming playing radio. This was not the case on the android kitkat. It's very important to me as I use FM Radio very often. Any help much appreciated. Thanks

Hi,
Sorry to hear. It sounds like the same issue that has being discussed at the Z3 board. I suggest that you follow this thread for further info:
http://talk.sonymobile.com/t5/Xperia-Z3-Z3-Dual/Lollipop-and-Radio-FM-as-Media-Player/m-p/970471
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

10.6.5 update causing network issues

Variations of this have already been posted but when I described my particular issues to Apple support the advice was roll back to 10.6.4!
I have 3 Macs, and this only appears to be affecting my MBP 13". Updating to 10.6.5 causes:
- ethernet to stop working; it shows as connected and shows correct IP but there is no acccess to web, offsite ping, or email. Reboots very occasionally get it to work but when changing any aspect of network config (eg switching on wireless or changing location) it fails again. Booting with ethernet cable plugged in usually results in the spinning beachball.
- wireless works reasonably, but any change to config causes loss of network as described above. VPN under wireless becomes very temperamental
- when the network fails, finder also crashes and restarting it only gets it going for less than a minute before it crashes out again.
- waking from sleep also appears to cause the network problems
I can replicate the problems easily; works fine up to 10.6.4 but as soon as a later upgrade is applied then it fails. To clear the problem I only have to reinstall the OS over the existing installation, I don't have to do a clean install. The problems occur on both my home network and my work network
I'm afraid that I can't get any logs from the failure because that would mean me breaking it and having to reinstall. I'm currently waiting for the next upgrade but wonder if anyone else has seen this - any thoughts/pointers welcome!
Kerr

I have the exact same problem on two of my imacs, both have the 10.6.5 update and have been having networking problems since November of last year. I have pinged both IP addresses successfully so they are active.I have also tweaked the proxy settings for our network, trying all combinations, to no avail.
I have at least succeeded in getting one of the macs to connect to email and Safari but the connection in Safari times out after about 10 minutes and then hangs and you have to force quit. Thereafter only a reboot will restore Safari.
The second imac is in a worse state, in that it does not connect up at all even though the network is active and IP has been successfully pinged.

Last night's update causing XML issues with MAC and MS Word

I am running Snow Leopard on a MAC. Last night Firefox installed an update, and the software I use for work no longer works with Firefox. I use a custom built web app that uses XML code to take web created info and compile into a Word document. Until this latest update, the issue had been when creating the Word doc, extra XML code was being written for images causing them to show as blank in the Word document. Now, the document is being created but not with a .doc extension. I had been in contact with Microsoft about the first problem with no resolution. They were able to duplicate the problem. The first problem only happens on a MAC and is not specific to operating system. This new problem is only happening with Firefox, not Safari, and started today after the last update.

HI,
If you post a crash report, perhaps we can help.
If Safari has just crashed, press the Report button on the CrashReporter dialog box to view the crash information.
Now copy/paste the entire contents of the Crash Reporter window into your reply here. If the crash report dialog does not appear or the crash is hard to reproduce, crash logs can be retrieved from the ~/Library/Logs/CrashReporter> folder.
You may have Safari third party plugins that were compatible with your previous version of Safari but not Safari 5.0.1. It's the responsibility of third party developers to update their software, not Apple.
Follow the instructions here. Safari: Add-ons may cause Safari to unexpectedly quit or have performance issues
If indeed you had third party add-ons installed and Safari still crashes, then post a crash report.
Carolyn

ICS Update Caused Sound Issues

I just received the ICS update last night (at 3 a.m. - thanks for the heads up on that VZW...), and now when I make & receive calls the user on the other end can only hear me if I use my speaker phone. Is anyone else having this issue? Ideas on how to resolve it?
Thanks!

Wow, you guys are not going to believe this! I found someone who had the answer, at least it worked on my T-Bolt. This gal (I assume because user name is Joy11) called Verizon customer support and they told her to go to (ready for it?) Settings-Call, scroll down to Other Call Settings and unclick the Hearing Aids check box. I just did that, sure enough it was checked, unchecked it, and made a call. Phone worked. Person could hear me just fine.
I have absolutly NO idea how that box got checked. It had to have come that way with the ICS update. When I woke up Friday morning and saw that the phone was updated, I did not goof with it but went on with my morning routine. It wasnt until I tried to call a client that I found he couldnt hear me. I cannot believe how much aggrivation and time I have put into this ******* problem and how close I came to doing a Factory Reset or <Comment deleted per the ToS.> phone.
I promised on another forum that I wouldnt rant about Verizon, HTC and sneak attack updates until I got my phone fixed. If you will excuse me, it's time to go and fullfill my promise. I have plenty to say.
Heres a link to my thread about this on Android Central http://forums.androidcentral.com/verizon-htc-thunderbolt/251157-phone-mic-dead-after-ics-update.html
Message was edited by: Verizon Moderator

I absolutely hate the galaxy note 3!! I want to switch over back to iphone. There are so many issues with this phone!! There has got to be a way I can do this without spending crap ton of money. Its just ridiculous. I am livid

Overheating
Battery sucks
Apps suck
Phone freezes
Phone cuts off
Wall charger doesnt work
Not good signal
^^ These are all the issues that I deal with this phone!! I HAVE HAD FOUR OF THE SAME PHONES. RIDICULOUS. They all suck the same!! I want to go back to iphone ASAP. But between the early termination fee and full retail price it is NOT WORTH IT. I am about to just terminate my service altogether. I am sick of being stuck and stressed out over a mobile device!

Ambersikes17, we don't want you to cancel your service. Let's get your phone working properly. Are you using the original charger that came with the phone? If so, does it the phone respond to the charger if it is positioned in a different manner?
Have you noticed if the freezing occurs with certain actions like messaging or using an application? Are these issues that you have had with all of the devices or just your current phone? Have you tried using your phone in Safe Mode? http://vz.to/1d0SZSq
AndreaS_VZW
Follow us on Twitter @VZWSupport

10.6.4 Update Caused Battery Issues

Ever since I've updated to 10.6.4 my computer shuts off around 30% battery charge.
I receive no warning, no pop up.. nothing to alert me. I am able to turn the computer on and use the remaining charge; however, I keep loosing work.
I read in other sections that a few people are having the same issue. Can anyone shed some light on this problem?

Same problem here. Im using a 15" MacBook Pro thats almost 2 years old running 10.6.4. The computer shuts down at about 50%.

10.6.5 update causing problems/issues

Updated with the 'software update' app to 10.6.5 yesterday and immediately started having random instant shutdowns (as if all power was lost). Trying to restart would sometimes not even get thru the startup sound before it shut off again. Sometimes it would manage to boot and then shutdown. It's up and running now but the fans are running at full speed. This problem is also random and apparently unprovoked. Well done again Apple for screwing my machine - now I dare not trust it as a control machine for my work.
Does anyone have any suggestions? I've tried the usual PRAM reset, permission repair, disk check etc.

Have been experiencing intermittent keyboard, trackpad and usb mouse function issues after installing the latest system and itunes updates, which was yesterday or day before.
(Lost even some work because the only way to get things moving was to restart.)
Tried solution (verify and repair disc permissions) that coconutmunk recommends under similar topic from 2007:
http://discussions.apple.com/thread.jspa?threadID=1190210
That solution fixed worst part of the problem: getting all 3 parts irresponsive.
It seems as problem is still not entirely solved as computer has once tried to lock all 3 again, however before I had chance to get concerned it locked up all 3 again by itself.
Yet, usb mouse keeps on getting disconnected every now and then randomly, even after 2 runs with disc permission solution.
By the way, I don't think reinstallation of entire system would be reasonable step, neither would it solve anything as you would still reinstall that very same update.
Conclusion from 2007topics, where people had issues with keyboards and/or mouse devices, was that it was Leopard system having those problems, nothing like that was reported in about Tiger system, as it seems.
Now, those problems were fixed back then with an update, but seems this latest update has brought back old issues!
Frankly, I really do not have time with computer issues, on top of Maya being characteristically moody already every now and then, as I have to be done with a pretty big project only within few days!
Please PLEASE, Apple crew, fix this issue asap!
I really need those things working properly quick!
Thanks in advance!

IOS7 update caused iTunes crash and left phone at loading screen.

I had originally attempted to update via the on phone option, but when that failed I went to itunes. All was going well ntil it came time to install the software on the phone. iTunes promptly crashed, and my phone is stuck on a black screen with the Apple logo and a progress bar. Any help would be appreciated.

Fcopertini, at my visit with the apple store somehow the guy took my phone and got it to enter in the "restore mode" and be recognized right away by using the method mentioned here http://support.apple.com/kb/HT1808... (I tried this like 5 times to no avail) not sure what he did.
But when I got home I still was unable to get my phone to be connected to my computer. I did a little bit more research and tried 3 more things, and was able to finally get my phone recognized and restored. (my iTunes was the newest version becuase I could not download iOS 7 without it)
1. I stopped and restarted the Apple Mobile Device service. (I figured that after removing and installing itunes completely twice would do that already but who knows)
2. I removed the Apple mobile device USB driver (found in device manager under Universal serial bus controlers) again and then connected my phone to the computer to allow it to find the driver for me. (I had already done that before but maybe in combination with restarting the service it helped)
3. I removed my phone from the mophie case (it has a battery pack on it and makes the 30 pin connector to mini usb) Though I do not think this was the problem becuase I have connected it to my computer before multiple times and even after I did the restore I tried with the case on and it worked.
But all in all so I guess the firs two might have helped my computer see the phone again, and if that works then try following the links instructions about the recovery mode.
The guy at the apple store pretty much followed the instructions exaclty, except on #1, he just left the phone plugged into the computer and then tried the reset thing. It then recognized it was in recovery mode and hit restore for me.
I think I would have been able to do it if I had been able to get my computer to recognize my phone before hand. Sorry this is long but maybe it will help.

Lollipop update caused many issues on my phone.

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