Long back-up fixed (Win7 64 bit PC)

Seems to be a common problem so I thought I would post here FYI...
There are 2 versions of iTunes for Windows "out there" at the moment: 9.1.1.11 and 9.1.1.12. 11 won't auto-update to 12. You need to go to the iTunes site and redownload and install over top of 11.
Long story short... backup went from many minutes to just seconds. Check your version # under help "About iTunes" to make sure you have the current one.
The other thing Apple support had me do was under edit > preferences > devices > was to "Reset Sync History." I did both of these things, reinstall and reset, and am now a very happy camper...ymmv.

Have you tried reinstalling Norton, another user reported reinstalling worked.

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