Long delay to get a standard DSL, that too in US??

I have ordered a DSL of 3MBPS, on Sep 19th and till now, I am not able to get it working. All the time, the problem is in their exchange or MCO or I am not sure where is the problem. Every time I talk to them, the response back time is increasing (1st time, this was 24 hrs, next 48 hrs and today the response expected time is 72 hrs). I am not sure whether the problem will be fixed after this period?
This is very appaling as a high tech country of USA, to get a DSL / phone working, it takes more than 3 weeks? In the smaller countries like India, China, now the time it took to install a DSL line was 48 hrs from the order date.
Looks like this kind of the customer service, is one of the reason for the recession.
Regards

See the other thread
http://forums.verizon.com/t5/High-Speed-Internet-DSL-and-Dial/The-end-of-DSL/td-p/237023
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