Long installation of upgrade 9.5.3 to Acrobat Pro: it has not stopped after three days

I have responded to a request to install upgrade 9.5.3 to Acrobat Pro.  After three days I still see "Removing applications."  How can I stop this?
Thanks

if windows, use task manager (ctrl-alt-del)

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    From: [email protected]
    To: [email protected]
    Subject: Incomplete installation of Adobe Acrobat Pro X - ERROR: DW006 - ERROR: DW050
        Re: Incomplete installation of Adobe Acrobat Pro X - ERROR: DW006 - ERROR: DW050
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