Long running SNP heuristic in the background

Dear Experts,
In SCM 5.0, randomly we encounted an issue where running SNP heuristic takes a long time to run and never completed...usually, this will takes less than couple hours to complete.
I checked with Basis and they confirmed the sytem operates normally. Can you advise what would caused the long running issue and how I can prevent it.
Thanks,
Tom

Dear Tom,
1. It will be useful to run Low level code determination procedure before running the SNP heuristcis to improve the performance.
2. Secondly, I hope you are using parallel processing profiles functionlity. This will certainly help .
3. We used seperate jobs location specific for SNP heuristics and ran some jobs in parallel with some offset / delayed start
4. Running SNP heuristics only for the active products always helps, rather than running SNP heuristics for all products ( actvie products , obsoloete codes, ). One of the way may be to have seperate SNP planner codes to seperate out obsolete codes
I hope these steps may help.
Regards
Datta

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