Long wait time for /sap/webcuif/uif_callback

STAD shows following record indicating a very long wait time. Seems the application /sap/webcuif/uif_callback mentioned in the record is a CRM WebClient UI framework related service defined in transaction SICF. I did not observe such long wait time on other HTTP requests and applications. Why could this happen? How to analyze further? The system is CRM703 SP03.
CPU time                       0 ms
RFC+CPIC time                  0 ms
Total time in workprocs        3 ms
   Response time           49.658 ms
Wait for work process     49.655 ms
Processing time                2 ms
Load time                      0 ms
Generating time                0 ms
Roll (in+wait) time            0 ms
Database request time          0 ms
Enqueue time                   0 ms
Number      Roll ins            1
             Roll outs           1
             Enqueues            0
Load time   Program             0 ms
             Screen              0 ms
             CUA interf.         0 ms
Roll time   Out                 0 ms
             In                  0 ms
             Wait                0 ms
Frontend    No.roundtrips       0
             GUI time            0 ms
             Net time            0 ms
Call number                                         6
Connection-Id          6CAE8B34B9581ED49BF5441DA68E2F2A
Communication step     Send/Receive
Timestamp              20141119 131100 CST
Host                   XXXXXXXXX
Port                   8001
Path                   /sap/webcuif/uif_callback
Status phrase          OK
Status code              200
Protocol               HTTP
Method                 POST
Virtual host               0
Calling time                                        2 ms
Remote exec. time                                   0 ms
Data send time                                      0 ms
Data receive time                                   0 ms
Idle time                                           1 ms
Sent data                                         107 Bytes
Received data                                   2.682 Bytes
Thanks.
Regards,
Jason

Hello Jason,
the "Wait for work process" means the request was at the dispatcher queue waiting for a work process.
Probably at that time all the DIA work processes in that instance were occupied.
was that the case?
kind regards,
Mercedes

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