Looking for a Better Search Solution

One of my company's products has a large number of
configuration options that we purposefully don't include in the
regular online help. We have been providing a separate PDF of the
settings, but we are now switching to an online help format (a
separate help file) for this information. We want it to be easy for
users to download/install, so we were planning to use the CHM
format, so there would just be a single file for them to download
and open. We are using RoboHelp HTML v7 to generate the help. We
use Dreamweaver as our HTML editor. We will be updating this new
help system about once/month.
[Note: Because of the nature of the information in this help
system, indexing--while often better for help systems--is not
practical in this case; we must use the Search feature.]
As we were testing the new format, we noticed that the
results on the Search tab were not what we were hoping for. If we
searched on "auto," it would find "[Auto Release]" or "auto-run,"
it would not find "AutoComments." This is not ideal for what we
want. We even cleared the lists of Stop Words and Ignore Phrases,
to no avail.
Webhelp does search better, but we found that it would find
"[Autocomment]" but not "[AutoCap]." That is likely because of the
mid-word capitalization, but it's part of our program, and we can't
change it. This led us to Peter Grainge's website and the
ZoomSearch program for use with Webhelp. This search does work a
lot better (thanks!). However, we don't want our users to have to
deal with multiple files. We investigated Adobe AIR, which does do
a nice job packaging the webhelp files, but it seems to only
acknowledge RoboHelp's Search feature; it disregards the manually
made ZoomSearch button and behavior, so we can't package and
deliver the Webhelp that way. Our next idea was to use
InstallShield to handle installing/updating the files and creating
a shortcut on the desktop.
Before that, though, does anyone have any suggestions for
working around the CHM search limitations? Or do you have any other
ideas to make Webhelp easier to distribute that we haven't stumbled
upon yet?
Thanks!
Audrey Blackwell
Corporate Documentation Manager
Orchard Software Corporation

Hi, Audrey,
quote:
Before that, though, does anyone have any suggestions for
working around the CHM search limitations?
If you can educate your users to add wildcards to their
search terms, they can find all the words that you provided as
examples in your message. For example, searching for
auto* will find
AutoComments,
[Auto Release],
[AutoCap],
auto-run, and
[Autocomment].
See this article for more information:
http://helpware.net/htmlhelp/hhfindingtext.htm
Pete

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Hi, Audrey,
quote:
Before that, though, does anyone have any suggestions for
working around the CHM search limitations?
If you can educate your users to add wildcards to their
search terms, they can find all the words that you provided as
examples in your message. For example, searching for
auto* will find
AutoComments,
[Auto Release],
[AutoCap],
auto-run, and
[Autocomment].
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http://helpware.net/htmlhelp/hhfindingtext.htm
Pete

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OS: Windows Xp
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Radeon HD 3200
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If you like my post, or solution to your issue/question, go ahead and click on the little star by my name and/or accept the post as the Solution. It makes me happy.
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Daniel Krajc

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regards.
Dimi.

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tomk wrote:
gabe.benson wrote:I'm attempting NFS, but I have no rpcbind.service file on my system. rpcbind is installed, but when I attempt to start the services with systemctl it tells me that rpcbind.service doesn't exist.
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