Looking for guidance to fix my VERY SLOW imac/osx mavericks
I installed Mavericks many months ago and was disappointed in how it just crippled my system. To date I've just muddled through. I've tried cleaning out some programs, but I'm not sure what I should keep and what I should ditch. I'm not also sure how much space I have or need for the programs I run. I just started using Adobe Creative Suite and those programs are very very difficult to work with - in any kind of timely manner. (which I need to do for my work) so I'm default to working on a PC (where I also have it installed)
I ran the etracheck that's been recommended in other discussions: Below is the result. Any help would be much appreciated. Thanks.
EtreCheck version: 1.9.15 (52)
Report generated September 4, 2014 at 6:37:19 PM EDT
Hardware Information: ?
iMac (27-inch, Mid 2010) (Verified)
iMac - model: iMac11,3
1 3.2 GHz Intel Core i3 CPU: 2 cores
4 GB RAM
Video Information: ?
ATI Radeon HD 5670 - VRAM: 512 MB
iMac 2560 x 1440
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 4 days 8:31:25
Disk Information: ?
APPLE HDD HUA722010CLA330 disk0 : (1 TB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 999.35 GB (318.14 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5680H
S.M.A.R.T. Status: Verified
USB Information: ?
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Western Digital My Passport 0746 1 TB
S.M.A.R.T. Status: Verified
disk2s1 (disk2s1) <not mounted>: 32 KB
disk2s2 (disk2s2) <not mounted>: 29 KB
disk2s3 (disk2s3) <not mounted>: 29 KB
disk2s4 (disk2s4) <not mounted>: 29 KB
disk2s5 (disk2s5) <not mounted>: 29 KB
disk2s6 (disk2s6) <not mounted>: 262 KB
disk2s7 (disk2s7) <not mounted>: 262 KB
disk2s8 (disk2s8) <not mounted>: 262 KB
HD1_Lora (disk2s10) /Volumes/HD1_Lora: 1 TB (467.04 GB free)
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[not loaded] com.Belcarra.iokit.USBLAN_netpart (2.0.2) Support
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (2.0.2) Support
[not loaded] com.RemoteControl.USBLAN.panther (1.6.1) Support
[not loaded] com.RemoteControl.USBLAN.usbpart (2.0.6) Support
[not loaded] com.belcarra.iokit.netpart.panther (1.6.1) Support
[not loaded] com.belcarra.iokit.usbpart.panther (1.6.1) Support
[loaded] com.sophos.kext.sav (9.0.61 - SDK 10.7) Support
[loaded] com.sophos.nke.swi (9.0.53 - SDK 10.8) Support
[loaded] com.techsmith.TACC (1.0.2 - SDK 10.8) Support
[not loaded] com.wacom.kext.wacomtablet (6.1.5) Support
[not loaded] com.wdc.driver.1394HP (1.0.11 - SDK 10.4) Support
[not loaded] com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) Support
[not loaded] com.wdc.driver.USBHP (1.0.11) Support
[loaded] com.wdc.driver.USB_64HP (1.0.0 - SDK 10.6) Support
Startup Items: ?
HP IO: Path: /Library/StartupItems/HP IO
Problem System Launch Daemons: ?
[failed] com.apple.wdhelper.plist
Launch Daemons: ?
[running] com.adobe.ARM.[...].plist Support
[loaded] com.adobe.fpsaud.plist Support
[not loaded] com.adobe.SwitchBoard.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[invalid] com.oracle.java.Helper-Tool.plist
[running] com.sophos.autoupdate.plist Support
[running] com.sophos.configuration.plist Support
[running] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
[running] com.sophos.scan.plist Support
[running] com.sophos.sxld.plist Support
[running] com.sophos.webd.plist Support
[failed] com.vmware.launchd.vmware.plist Support
Launch Agents: ?
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.adobe.AdobeCreativeCloud.plist Support
[loaded] com.adobe.CS5ServiceManager.plist Support
[loaded] com.hp.messagecenter.launcher.plist Support
[invalid] com.oracle.java.Java-Updater.plist
[running] com.sophos.uiserver.plist Support
[running] com.wacom.wacomtablet.plist Support
User Launch Agents: ?
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.adobe.ARM.[...].plist Support
[running] com.akamai.single-user-client.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ?
Garmin Express Service
Monotype SkyFonts
Dropbox
HP Scheduler
Internet Plug-ins: ?
WacomNetscape: Version: 1.1.0-5 Support
Google Earth Web Plug-in: Version: 6.0 Support
Default Browser: Version: 537 - SDK 10.9
OfficeLiveBrowserPlugin: Version: 12.3.6 Support
WacomSafari: Version: 1.1.0-5 Support
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
GarminGpsControl: Version: 4.1.0.0 Release - SDK 10.7 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Safari Extensions: ?
iSkyDeluxe
Searchme
Amazon Shopping Assistant
Ebay Shopping Assistant
Slick Savings
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins ?
Picasa: Version: 1.0 - SDK 10.4 Support
Google Earth Web Plug-in: Version: 7.1 Support
3rd Party Preference Panes: ?
Akamai NetSession Preferences Support
Flash Player Support
Growl Support
MacFUSE Support
WacomTablet Support
Time Machine: ?
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 930.71 GB Disk used: 634.42 GB
Destinations:
My Passport for Mac [Network] (Last used)
Total size: 2 TB
Total number of backups: 53
Oldest backup: 2013-10-29 03:57:03 +0000
Last backup: 2014-04-22 09:31:43 +0000
Size of backup disk: Too small
Backup size 2 TB < (Disk used 634.42 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
2% WindowServer
0% Core Sync
0% Creative Cloud
0% InterCheck
0% Garmin Express
Top Processes by Memory: ?
147 MB Finder
139 MB Mail
102 MB Google Chrome
98 MB InterCheck
98 MB WindowServer
Virtual Memory Information: ?
126 MB Free RAM
1.00 GB Active RAM
872 MB Inactive RAM
629 MB Wired RAM
17.78 GB Page-ins
645 MB Page-outs
You need to completely uninstall everything Sophos. It is not needed on OS X and can negatively impact proper OS X operation and performance
http://www.sophos.com/en-us/support/knowledgebase/119182.aspx
You also need to completely unistall CleanMyMac2. Macpaw's uninstaller is garbage. Search for and Download and install an app called FindAnyFile and use this to search for a delete files with the names CleanMyMac2 and MacPaw to completely rid yourself of the piece of paid "garbageware".
FIndAnyFile
http://apps.tempel.org/FindAnyFile/
Apps like MacKeeper or any other maintenance apps like CleanMyMac 1 or 2, TuneUpMyMac, MacCleanse or anything like these apps, installed on your Mac, while they appear to be helpful, can do too good a job of data "cleanup" causing the potential to do serious data corruption or data deletion and render a perfectly running OS completely dead and useless leaving you with a frozen, non-functional Mac.
Plus, these type of apps aren't really necessary OR needed. They really aren't.
There are manual methods to clear off unnecessary data off of your Mac that are safer and you have complete control over your Mac and not just leave a piece of auto cleaning software in charge of clearing off data off of your Mac. Their potential of causing OS X issues outweighs the implied good and benefits these types of hard drive or memory "cleaning" apps are written to do.
These types of system 'cleaning" apps are very poorly written and are really a scam to rob newbie and novice Mac users of their hard earned cash for a poorly written maintenance program that will do much more harm to a perfectly normal running OS X system than the good that the app developers purport these types of apps will do.
Plus, the software companies that write these apps make it hard to easily uninstall these apps if something DOES go wrong and these apps work in a way where you have no recovery or revert function to return your Mac back to its former, working state in the event something does go wrong.
It is best to never, EVER download and install these types of apps.
The risk to your system and important data is too great a risk!
Here are some general tips to keep your Mac's hard drive trim and slim as possible
You should never, EVER let a conputer hard drive get completely full, EVER!
With Macs and OS X, you shouldn't let the hard drive get below 15 GBs or less of free data space.
If it does, it's time for some hard drive housecleaning.
Follow some of my tips for cleaning out, deleting and archiving data from your Mac's internal hard drive.
Have you emptied your Mac's Trash icon in the Dock?
If you use iPhoto or Aperture, both have its own trash that needs to be emptied, also.
If you store images in other locations other than iPhoto, then you will have to weed through these to determine what to archive and what to delete.
If you are an iMovie or Final Cut user, both have its own individual Trash location that needs to be emptied, too!
If you use Apple Mail app, Apple Mail also has its own trash area that needs to be emptied, too!
Delete any old or no longer needed emails and/or archive to disc, flash drives or external hard drive, older emails you want to save.
Look through your other Mailboxes and other Mail categories to see If there is other mail you can archive and/or delete.
STAY AWAY FROM DELETING ANY FILES FROM OS X SYSTEM FOLDER!
Look through your Documents folder and delete any type of old useless type files like "Read Me" type files.
Again, archive to disc, flash drives, ext. hard drives or delete any old documents you no longer use or immediately need.
Look in your Applications folder, if you have applications you haven't used in a long time, if the app doesn't have a dedicated uninstaller, then you can simply drag it into the OS X Trash icon. IF the application has an uninstaller app, then use it to completely delete the app from your Mac.
To find other large files, download an app called Omni Disk Sweeper.
http://www.omnigroup.com/more
Download an app called OnyX for your version of OS X.
http://www.titanium.free.fr/downloadonyx.php
When you install and launch it, let it do its initial automatic tests, then go to the cleaning and maintenance tabs and run the maintenance tabs that let OnyX clean out all web browser cache files, web browser histories, system cache files, delete old error log files.
Typically, iTunes and iPhoto libraries are the biggest users of HD space.
move these files/data off of your internal drive to the external hard drive and deleted off of the internal hard drive.
If you have any other large folders of personal data or projects, these should be archived or moved, also, to the optical discs, flash drives or external hard drive and then either archived to disc and/or deleted off your internal hard drive.
Moving iTunes library
http://support.apple.com/kb/HT1449
Moving iPhoto library
http://support.apple.com/kb/PH2506
Moving iMovie projects folder
http://support.apple.com/kb/ph2289
Good Luck!
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DIY'er looking for guidance with 1st major Stereo Install
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Can anyone help with a very slow iMac?
I'm getting increasingly frustrated by this computer, it takes an age to start up and then the processor makes it's noise for quite some time before allowing me to do anything. Often the beachball is whirling around too. I'm pretty useless when it comes to computers. I ran the etrecheck software and have this info from it. Can anyone offer any suggestions please?
Problem description:
very slow start up and slow to respond. Processor seems to be working a lot
EtreCheck version: 2.0.11 (98)
Report generated 24 November 2014 19:11:43 GMT
Hardware Information: ℹ️
iMac (20-inch, Early 2008) (Verified)
iMac - model: iMac8,1
1 2.66 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR2 SDRAM 800 MHz ok
BANK 1/DIMM1
1 GB DDR2 SDRAM 800 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 2600 Pro - VRAM: 256 MB
iMac 1680 x 1050
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 16 days 11:58:6
Disk Information: ℹ️
WDC WD3200AAJS-40VWA1 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 319.21 GB (29.23 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
HP Photosmart C5200 series
Apple Inc. Built-in iSight
Samsung M3 Portable Samsung M3 Portable 500.11 GB
S.M.A.R.T. Status: Verified
Timmy Teabags (disk1s1) <not mounted> : 500.11 GB
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.1) Support
[not loaded] com.maudio.usb.keystudio49i.driver (1.8.1) Support
Startup Items: ℹ️
M-Audio Firmware Loader: Path: /Library/StartupItems/M-Audio Firmware Loader
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[failed] com.apple.AirPlayUIAgent.plist
[failed] com.apple.bird.plist
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cmfsyncagent.plist
[failed] com.apple.EscrowSecurityAlert.plist
[failed] com.apple.pluginkit.pkd.plist
[failed] com.apple.printtool.agent.plist
[failed] com.apple.sbd.plist
[failed] com.apple.scopedbookmarkagent.xpc.plist
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.spindump_agent.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.AssetCacheLocatorService.plist
[failed] com.apple.awdd.plist
[failed] com.apple.coresymbolicationd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.diagnosticd.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.periodic-daily.plist
[failed] com.apple.periodic-monthly.plist
[failed] com.apple.periodic-weekly.plist
[failed] com.apple.sandboxd.plist
[failed] com.apple.softwareupdate_download_service.plist
[failed] com.apple.spindump.plist
[failed] com.apple.tccd.system.plist
[failed] com.apple.wdhelper.plist
[failed] org.cups.cupsd.plist
Launch Agents: ℹ️
[running] com.m-audio.keystudio49i.helper.plist Support
[invalid?] com.maintain.CocktailSystemEvents.plist Support
[invalid?] com.maintain.PurgeInactiveMemory.plist Support
[invalid?] com.maintain.Restart.plist Support
[invalid?] com.maintain.ShutDown.plist Support
[running] com.maintain.SystemEvents.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.maintain.HideSpotlightMenuBarIcon.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[loaded] com.rogueamoeba.hermes.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
Spotify Application (/Applications/Spotify.app)
Google Drive Application (/Applications/Google Drive.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 7 Update 71 Check version
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 10.1.12 Support
AdobePDFViewer: Version: 10.1.12 Support
Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Musicnotes: Version: 1.17.3 Support
iPhotoPhotocast: Version: 7.0
3rd Party Preference Panes: ℹ️
Flash Player Support
Java Support
M-Audio KeyStudio49i Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 319.21 GB Disk used: 289.98 GB
Destinations:
Studio External [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 289.98 GB X 3)
Top Processes by CPU: ℹ️
3% WindowServer
0% AppleSpell
0% fontd
0% notifyd
0% Google Drive
Top Processes by Memory: ℹ️
88 MB Mail
43 MB Spotify
30 MB mds
28 MB mds_stores
28 MB iTunes
Virtual Memory Information: ℹ️
271 MB Free RAM
456 MB Active RAM
500 MB Inactive RAM
400 MB Wired RAM
34.73 GB Page-ins
1.65 GB Page-outsYou only have 2GB of RAM, which is not enough to run OS X 10.10 smoothly (it's the bare minimum requirement to run it at all). Consider buying more at http://eshop.macsales.com (there are other vendors as well). Find the correct RAM for your model by searching for your iMac's model identifier - iMac8,1. Also look at their installation videos.
You have several failed Apple launch agents, you may need to re-install OS X to fix that. Boot the computer while holding down the Command ⌘ and R keys at the same time. This will boot to the Recovery partition. Choose the reinstall OS X option. -
Very slow performance running Mavericks - need troubleshooting help
Hello folks:
I have a MBP 2011 which was upgraded to Mavericks from Mountain Lion about 6 weeks ago. Since then I have had a major performance drop - slow machine, very slow window renderings, etc. I know a number of people have been facing these issues and have been recommended to clean up 3rd party extensions/agents. I ran Etrecheck (report below) and I need some help with fixing the failed kernel extensions and launch daemons. Thanks much!
Pavan
Hardware Information:
MacBook Pro (13-inch, Late 2011)
MacBook Pro - model: MacBookPro8,1
1 2.8 GHz Intel Core i7 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
System Software:
OS X 10.9 (13A603) - Uptime: 6 days 4:6:6
Disk Information:
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Hurricane (disk0s2) /: 749.3 GB (257.76 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Western Digital My Book 1148 3 TB
EFI (disk4s1) <not mounted>: 209.7 MB
disk4s2 (disk4s2) <not mounted>: 3 TB
Boot OS X (disk4s3) <not mounted>: 134.2 MB
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Memorex TRAVELDRIVE 005B 16.01 GB
EFI (disk2s1) <not mounted>: 209.7 MB
Untitled (disk2s2) /Volumes/Untitled: 15.67 GB (15.63 GB free)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
com.wdc.driver.USB_64HP (1.0.0 - SDK 10.6)
Problem System Launch Daemons:
[failed] com.apple.AOSNotificationOSX.plist
[failed] com.apple.installd.plist
[failed] com.apple.softwareupdated.plist
[failed] com.apple.wdhelper.plist
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.adobe.versioncueCS3.plist
[loaded] com.barebones.textwrangler.plist
[loaded] com.cisco.anyconnect.vpnagentd.plist
[loaded] com.google.keystone.daemon.plist
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.oracle.java.Helper-Tool.plist
[loaded] org.macosforge.xquartz.privileged_startx.plist
Launch Agents:
[loaded] com.cisco.anyconnect.gui.plist
[loaded] com.google.keystone.agent.plist
[loaded] com.oracle.java.Java-Updater.plist
[loaded] org.macosforge.xquartz.startx.plist
User Launch Agents:
[failed] com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedServices.Agent.plist
[loaded] com.google.Chrome.framework.plist
User Login Items:
Flux
iTunesHelper
Google Drive
Google Chrome
AdobeResourceSynchronizer
3rd Party Preference Panes:
Flash Player
Java
Internet Plug-ins::
o1dbrowserplugin: Version: 4.9.1.16010
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.2.0.49
Loki: Version: 3.0
net.juniper.DSSafariExtensions: Version: (null)
RealPlayer Plugin: Version: Unknown
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
DivXBrowserPlugin: Version: 1.3
Silverlight: Version: 5.1.20513.0 - SDK 10.6
Flash Player: Version: 11.9.900.170 - SDK 10.6
AmazonMP3DownloaderPlugin: Version: Unknown
googletalkbrowserplugin: Version: 4.9.1.16010
npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5
iPhotoPhotocast: Version: 6.0
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6
JavaAppletPlugin: Version: Java 7 Update 45
User Internet Plug-ins::
Picasa: Version: 1.0
Google Earth Web Plug-in: Version: 7.1
Bad Fonts:
None
Old applications:
Audacity: Version: 1.3.14.0 - SDK 10.4
/Applications/Audacity/Audacity.app
Hugin: Version: 2011.4.0 - SDK 10.4
/Applications/Hugin/Hugin.app
Keynote: Version: 5.3 - SDK 10.5
/Applications/iWork '09/Keynote.app
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Document Connection.app
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
Microsoft Excel: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Excel.app
Microsoft Graph: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Graph.app
Microsoft Language Register: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
Microsoft Outlook: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Outlook.app
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft PowerPoint.app
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
Microsoft Word: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Word.app
My Day: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/My Day.app
Open XML for Excel: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Open XML for Excel.app
PTBatcherGUI: Version: 2011.4.0 - SDK 10.4
/Applications/Hugin/PTBatcherGUI.app
Picasa: Version: 3.9.16 - SDK 10.4
/Applications/Picasa.app
SLLauncher: Version: 1.0 - SDK 10.5
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Solver: Version: 1.0 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
Spotify: Version: 0.8.4.107.g4fa0003f - SDK 10.5
/Applications/Spotify.app
SyncServicesAgent: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
calibrate_lens_gui: Version: 2011.4.0 - SDK 10.4
/Applications/Hugin/calibrate_lens_gui.app
Time Machine:
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Hurricane: Disk size: 697.84 GB Disk used: 457.78 GB
Destinations:
Gasolina [Local] (Last used)
Total size: 3
Total number of backups: 18
Oldest backup: 2013-07-09 19:11:24 +0000
Last backup: 2013-12-13 19:35:36 +0000
Size of backup disk: Excellent
Backup size 3 > (Disk size 697.84 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
22% storeagent
2% WindowServer
1% backupd
1% Google Chrome
1% EtreCheck
Top Processes by Memory:
119 MB Google Chrome
102 MB Google Chrome Helper
82 MB mds_stores
57 MB Finder
33 MB WindowServer
Virtual Memory Statistics:
45 MB Free RAM
792 MB Active RAM
748 MB Inactive RAM
1.06 GB Wired RAM
37.63 GB Page-ins
1.98 GB Page-outsHere’s your report with some comments:
Hardware Information:
MacBook Pro (13-inch, Late 2011)
MacBook Pro - model: MacBookPro8,1
1 2.8 GHz Intel Core i7 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
System Software:
OS X 10.9 (13A603) - Uptime: 6 days 4:6:6
Disk Information:
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Hurricane (disk0s2) /: 749.3 GB (257.76 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Western Digital My Book 1148 3 TB WD drives are one of the worst things that can happen to a mac. They have software on the drive and also in the firmware of the drive enclosure that is incompatible with Mavericks. The software that they also want you to install on your mac (to run the drive with the shitware on it that is incompatible with Mavericks) is also incompatible with Mavericks. The best thing to do with this drive is to open it and remove the hard drive and put it into a new (non-WD) enclosure. Then smash the WD enclosure into little bits with a sledgehammer and mail it back to WD.
EFI (disk4s1) <not mounted>: 209.7 MB
disk4s2 (disk4s2) <not mounted>: 3 TB
Boot OS X (disk4s3) <not mounted>: 134.2 MB
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Memorex TRAVELDRIVE 005B 16.01 GB
EFI (disk2s1) <not mounted>: 209.7 MB
Untitled (disk2s2) /Volumes/Untitled: 15.67 GB (15.63 GB free)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
com.wdc.driver.USB_64HP (1.0.0 - SDK 10.6) This would be part of the shitware that you installed from WD. I would uninstall the WD application that installs this driver. If the driver is still there after that, I'd look for the extension in /System/Library/Extensions and delete it from there. This may have damaged your kernel, though. If your performance is not improved after removing the WD app and this extension, you should probably back up your documents, erase your HD, and do a clean reinstall of Mavericks.
Problem System Launch Daemons:
[failed] com.apple.AOSNotificationOSX.plist
[failed] com.apple.installd.plist
[failed] com.apple.softwareupdated.plist
[failed] com.apple.wdhelper.plist These four are all apple software. I would try repairing your hard drive: Boot into your recovery partition (restart, hold down ⌘R until you see the Apple logo), and use Disk Utility to repair your hard drive. Repair permissions too while you're there. OS X: About OS X Recovery . Then restart, reassess your mac’s performance, and rerun Etrecheck. If that doesn’t work, I’d reinstall Mavericks over your current installation. If that doesn’t work, I’d do a clean install.
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.adobe.versioncueCS3.plist
[loaded] com.barebones.textwrangler.plist
[loaded] com.cisco.anyconnect.vpnagentd.plist
[loaded] com.google.keystone.daemon.plist spyware from google
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.oracle.java.Helper-Tool.plist
[loaded] org.macosforge.xquartz.privileged_startx.plist
Launch Agents:
[loaded] com.cisco.anyconnect.gui.plist
[loaded] com.google.keystone.agent.plist
[loaded] com.oracle.java.Java-Updater.plist
[loaded] org.macosforge.xquartz.startx.plist
User Launch Agents:
[failed] com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedServices.Agent.plist see the suggestions above.
[loaded] com.google.Chrome.framework.plist This is why I prefer Safari. It doesn’t install all this extra junk.
User Login Items:
Flux
iTunesHelper
Google Drive Last I heard Google drive was incompatible with Mavericks.
Google Chrome
AdobeResourceSynchronizer
3rd Party Preference Panes:
Flash Player
Java
Internet Plug-ins:: Way too many of these. If you have poor browser performance, get rid of these, and then only reinstall ones you absolutely need, and make sure they are mavericks compatible and up-to-date.
o1dbrowserplugin: Version: 4.9.1.16010
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.2.0.49
Loki: Version: 3.0
net.juniper.DSSafariExtensions: Version: (null)
RealPlayer Plugin: Version: Unknown
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
DivXBrowserPlugin: Version: 1.3
Silverlight: Version: 5.1.20513.0 - SDK 10.6
Flash Player: Version: 11.9.900.170 - SDK 10.6
AmazonMP3DownloaderPlugin: Version: Unknown
googletalkbrowserplugin: Version: 4.9.1.16010
npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5
iPhotoPhotocast: Version: 6.0
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6
JavaAppletPlugin: Version: Java 7 Update 45
User Internet Plug-ins::
Picasa: Version: 1.0
Google Earth Web Plug-in: Version: 7.1
Bad Fonts:
None
Old applications:
Audacity: Version: 1.3.14.0 - SDK 10.4
/Applications/Audacity/Audacity.app
Hugin: Version: 2011.4.0 - SDK 10.4
/Applications/Hugin/Hugin.app
Keynote: Version: 5.3 - SDK 10.5
/Applications/iWork '09/Keynote.app
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Document Connection.app
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
Microsoft Excel: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Excel.app
Microsoft Graph: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Graph.app
Microsoft Language Register: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
Microsoft Outlook: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Outlook.app
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft PowerPoint.app
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
Microsoft Word: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Word.app
My Day: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/My Day.app
Open XML for Excel: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Open XML for Excel.app
PTBatcherGUI: Version: 2011.4.0 - SDK 10.4
/Applications/Hugin/PTBatcherGUI.app
Picasa: Version: 3.9.16 - SDK 10.4
/Applications/Picasa.app
SLLauncher: Version: 1.0 - SDK 10.5
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Solver: Version: 1.0 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
Spotify: Version: 0.8.4.107.g4fa0003f - SDK 10.5
/Applications/Spotify.app
SyncServicesAgent: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
calibrate_lens_gui: Version: 2011.4.0 - SDK 10.4
/Applications/Hugin/calibrate_lens_gui.app
Time Machine:
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Hurricane: Disk size: 697.84 GB Disk used: 457.78 GB
Destinations:
Gasolina [Local] (Last used)
Total size: 3
Total number of backups: 18
Oldest backup: 2013-07-09 19:11:24 +0000
Last backup: 2013-12-13 19:35:36 +0000
Size of backup disk: Excellent
Backup size 3 > (Disk size 697.84 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
22% storeagent
2% WindowServer
1% backupd
1% Google Chrome
1% EtreCheck
Top Processes by Memory:
119 MB Google Chrome
102 MB Google Chrome Helper
82 MB mds_stores
57 MB Finder
33 MB WindowServer
Virtual Memory Statistics:
45 MB Free RAM
792 MB Active RAM
748 MB Inactive RAM
1.06 GB Wired RAM
37.63 GB Page-ins
1.98 GB Page-outs This is the highest amount of page-outs I have ever seen. I'd get rid of Chrome and Google Drive. Dropbox works fine and doesn't screw up my mac. -
Time machine file transfer very slow during OSX 10.7 re-install
I am using a macbook pro, and was running 10.7. (not sure exact version, and cannot look now, but should have been up to date) I tried the free upgrade to Mavericks, but it failed and said I had a disk error. At this point I could not boot back to 10.7 so I booted with apple-R. I tried to do a repair from disk utility but that failed so I erased my hard drive. Then I proceeded with an install of 10.7, which proceeded fine. I got to a point where it asked about transferring files, (forget the exact wording) and I said to use my time machine backup (from right before I tried the upgrade - backup was 80GB) and I started that. It has been 16 hours and it still has not finished. The external hard drive (Lacie) clicks / whirs, and I see signs of very slow progress... (seems to be at about 80% now judging by the progress bar) but it can go hours without any noticeable change. The "time remaining" information is variable -- going up and down -- and is clearly not correct-- has said 1.5 to 2.5 hours for the last 12 hours
Any ideas? should I just wait a few more days should I abort and restart the file transfer (if so, what is the best way to do this?)
I cannot provide details on the computer since it is still busily restoring (I hope), but it is roughly 3-4 years old, lots of free space on hard drive (>100GB),These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the word "Starting" (without the quotes.) You should now see log messages with the words "Starting * backup," where * represents any of the words "automatic," "manual," or "standard."
Each message in the log begins with the date and time when it was entered. Note the timestamp of the last "Starting" message that corresponds to the beginning of an an abnormal backup. Now
CLEAR THE WORD "Starting" FROM THE TEXT FIELD
so that all messages are showing, and scroll back in the log to the time you noted. Select the messages timestamped from then until the end of the backup, or the end of the log if that's not clear. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ If all you see are messages that contain the word "Starting," you didn't clear the text field.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. Don't post more than is requested.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting. -
Finder is very slow to respond when navigating folders directly or through another program like say Flickr to add a photo. Rainbow pinwheel spins and spins for much longer than normal. Here is my report. Please help!
Thanks!
JD
EtreCheck version: 1.9.11 (43) - report generated May 22, 2014 at 5:46:30 PM CDT
Hardware Information:
iMac (27-inch, Mid 2011)
iMac - model: iMac12,2
1 2.7 GHz Intel Core i5 CPU: 4 cores
12 GB RAM
Video Information:
AMD Radeon HD 6770M - VRAM: 512 MB
System Software:
OS X 10.9.3 (13D65) - Uptime: 3 days 1:39:13
Disk Information:
ST31000528AS disk0 : (1 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
MacHD (disk0s2) / [Startup]: 929.35 GB (359.96 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
BOOTCAMP (disk0s4) /Volumes/BOOTCAMP: 70 GB (30.48 GB free)
OPTIARC DVD RW AD-5690H
USB Information:
Genesys USB Reader
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Anywhere
Kernel Extensions:
[not loaded] com.Logitech.Control Center.HID Driver (3.6.0 - SDK 10.6) Support
[not loaded] com.roxio.TDIXController (2.0) Support
Startup Items:
Fantom: Path: /Library/StartupItems/Fantom
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
[loaded] com.barebones.authd.plist Support
[running] com.crashplan.engine.plist Support
[loaded] com.ea.origin.ESHelper.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.amazon.sendtokindle.launcher.plist Support
[running] com.Logitech.Control Center.Daemon.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.google.keystone.agent.plist Support
[running] com.nds.pcshow.plist Support
[loaded] com.nds.pcshow.uninstall.plist Support
[running] com.plexapp.helper.plist Support
User Login Items:
iTunesHelper
VMware Fusion Start Menu
CrashPlan menu bar
Dropbox
Google Drive
Music Manager
Google Chrome
Internet Plug-ins:
JavaAppletPlugin: Version: Java 7 Update 51 Check version
Unity Web Player: Version: UnityPlayer version 4.0.0f7 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.1.0.24 - SDK 10.8 Support
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.8 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
CouponPrinter-FireFox_v2: Version: Version 1.1.9 - SDK 10.5 Support
DirectorShockwave: Version: 12.0.9r149 - SDK 10.6 Support
Safari Extensions:
Add To Amazon Wish List: Version: 1.8
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
NPRoblox: Version: 1.0.2.12 - SDK 10.9 Support
Picasa: Version: 1.0 - SDK 10.4 Support
Google Earth Web Plug-in: Version: 7.1 Support
3rd Party Preference Panes:
Flash Player Support
Flip4Mac WMV Support
FUSE for OS X (OSXFUSE) Support
Java Support
Logitech Control Center Support
MusicManager Support
Off-Helper Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
7% mds
3% WindowServer
2% Google Chrome
1% ocspd
0% fontd
Top Processes by Memory:
983 MB Adobe Photoshop CS6
430 MB CrashPlanService
209 MB com.apple.IconServicesAgent
197 MB mds_stores
197 MB Mail
Virtual Memory Information:
5.24 GB Free RAM
4.43 GB Active RAM
1.08 GB Inactive RAM
1.25 GB Wired RAM
17.78 GB Page-ins
0 B Page-outsPlease read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
Two days ago I installed Mavericks to my MacBook Pro. The computer is very, very slow. I did not have that problem before. Also as I change between windows the whole screen is blurred with horizontal lines. Once safari, email or another app opens up it take a few minutes before I can actually use it. The cursor pauses like crazy. Quite frustrating. I checked the captibality before downloading and it met all the requirements. Help please!!
..Step by Step to fix your Mac
How to revert OS X back from Mavericks
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