Looking for help to update the certificate for my Exchange Email Account...
I'm trying to update the certificate for my Exchange Email Account...Dell had me delete the account, install the new certificate on my phone, and set up the email again...But it still won't work and acts like it can't find/use the new cert. Any suggestions besides a hard resest of the phone?
That's a great question, LSchmitz!
Is the e-mail account on your cell phone? Which device? If its on your phone, an Exchange e-mail, may need to be provisioned/ set up by your employer/ IT department.
VanessaS_VZW
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Hi Xellana, and a warm welcome to the forums!
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i have updated my phone with the new 6 IOS. Since doing this my icloud account keeps saying that verification failed and the certificate for service is invalid. Folowin this problem my phone also does not recognise my other iphone contacts so i cannot facetime or send imessage
You don't need an app. You need couple's counseling. I believe what you want to do may also be illegal in many jurisdictions.
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trying to update the software for my iphone and it keeps saying download has been corrupted. an same for imac update. help?
Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
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Why can't i update the ios for my ipod? I'm stuck at 3.1.3. Please help.
Why can't i update the ios for my ipod? I'm stuck at 3.1.3. Please help.
I have itunes updated but it doesn't show that an update is available for the ipod.Probably because yu have a 1G iPod that can only go as high as 3.1.3. To identify your iPod:
Identifying iPod models
If you have a later iPod, what version of iTunes do you have on your computer and what computer OS and version? -
The certificate for this server is invalid
Hi can anyone help? I get a message "cannot connect to iTunes Store" when selecting App Store on my iPod. Also if I try iTunes icon, I get "the certificate for this server is invalid. You might be connecting to a server that is pretending to be "itunes.apple.com" which could put your confidential information at risk"
The steps I have taken so far, - connected to PC and updated software to iOS 6.1.3 (worked fine on PC)
Checked WiFi connection (fine)
Checked other apple products are working fine (yes)
Checked i am logged into apple id (yes)
Is there anything else I'm missing ??
Thanks aliianThanks to those contributing this fix -- had this issue on my son's iPad mini and was going crazy trying to figure it out!!
To answer the question of why this causes an issue: this is part of the standard security features of the internet - when you connect securely to a server (as the i-devices do when accessing itunes), it has an SSL Certificate which has an expiry date on it -- the device checks the certificate to try and make sure you aren't getting duped by an out of date certificate, and if your date is set too far in the future (my son's was in 2019!) then it looks like the expiry date is in the past and it won't let you connect..
Cheers! -
Every time I try to open a new web page a window pops up saying the certificate for the page is invalid?? It won't let me on my emails or Facebook
This could be a complicated problem to solve, as there are several possible causes for it.
Back up all data, then take each of the following steps that you haven't already taken. Stop when the problem is resolved.
Step 1
From the menu bar, select
▹ System Preferences... ▹ Date & Time
Select the Time Zone tab in the preference pane that opens and check that the time zone matches your location. Then select the Date & Time tab. Check that the data and time shown (including the year) are correct, and correct them if not.
Check the box marked
Set date and time automatically
if it's not already checked, and select one of the Apple time servers from the menu next to it.
Step 2
Start up in safe mode and log in to the account with the problem.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
If the problem is not reproducible in safe mode, then it's caused by third-party "anti-virus" or "security" software. If you know what that software is, remove it as directed by the developer after backing up all data. If you don't know what it is, ask for instructions.
Step 3
Triple-click anywhere in the line below on this page to select it:
/System/Library/Keychains/SystemCACertificates.keychain
Right-click or control-click the highlighted line and select
Services ▹ Show Info
from the contextual menu.* An Info dialog should open. The dialog should show "You can only read" in the Sharing & Permissions section.
Repeat with this line:
/System/Library/Keychains/SystemRootCertificates.keychain
If instead of the Info dialog, you get a message that either file can't be found, reinstall OS X.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. Open a TextEdit window and paste into it by pressing command-V. Select the line you just pasted and continue as above.
Step 4
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
In the upper left corner of the window, you should see a list headed Keychains. If not, click the button in the lower left corner that looks like a triangle inside a square.
In the Keychains list, there should be items named System and System Roots. If not, select
File ▹ Add Keychain
from the menu bar and add the following items:
/Library/Keychains/System.keychain
/System/Library/Keychains/SystemRootCertificates.keychain
Open the View menu in the menu bar. If one of the items in the menu is
Show Expired Certificates
select it. Otherwise it will show
Hide Expired Certificates
which is what you want.
From the Category list in the lower left corner of the window, select Certificates. Look carefully at the list of certificates in the right side of the window. If any of them has a blue-and-white plus sign or a red "X" in the icon, double-click it. An inspection window will open. Click the disclosure triangle labeled Trust to disclose the trust settings for the certificate. From the menu labeled
Secure Sockets Layer (SSL)
select
no value specified
Close the inspection window. You'll be prompted for your administrator password to update the settings.
Now open the same inspection window again, and select
When using this certificate: Use System Defaults
Save the change in the same way as before.
Revert all the certificates with non-default trust settings. Never again change any of those settings.
Step 5
Select My Certificates from the Category list. From the list of certificates shown, delete any that are marked with a red X as expired or invalid.
Export all remaining certificates, delete them from the keychain, and reimport. For instructions, select
Help ▹ Keychain Access Help
from the menu bar and search for the term "export" in the help window. Export each certificate as an individual file; don't combine them into one big file.
Step 6
From the menu bar, select
Keychain Access ▹ Preferences... ▹ Certificates
There are three menus in the window. Change the selection in the top two to Best attempt, and in the bottom one to CRL.
Step 7
Triple-click anywhere in the line of text below on this page to select it:
/var/db/crls
Copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "crls" should open. Move all the files in that folder to the Trash. You’ll be prompted for your administrator login password.
Restart the computer, empty the Trash, and test.
Step 8
Triple-click anywhere in the line below on this page to select it:
open -e /etc/hosts
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in the same way you launched Keychain Access.
Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting. A TextEdit window should open. At the top of the window, you should see this:
# Host Database
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
127.0.0.1 localhost
255.255.255.255 broadcasthost
::1 localhost
fe80::1%lo0 localhost
If that's not what you see, post the contents of the window. -
My iPod won't let me on to the App Store, and whenever I go on to ITunes, an alert pops up that the certificate for the server is invalid, and that I may be connecting to a server that is only pretending to be iTunes.apple.com and my personal info may be at risk. I downloaded an emulator yesterday from coolroms.com but deleted the app this afternoon. I cleared my safari search data, my cookies and data, and web inspector, which still didn't work. I then proceeded to reset my iPod and then download the newest version of IOS 6.1.5 but yet still am having problems. Also to the App Store and iTunes, several other apps aren't working. Any help here?
Also, when I go on to safari, another alert pops up that safari cannot verify the identity of the website, anything that I type in to as common as google.com. It gives me 3 options to either cancel, look at details, and continue. I've looked at the details of the website of Google and it is legitimate the site. Any help?
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Cannot install applications because the certificate for .... is not valid
Hello,
We have an in house enterprise app that can no longer update. We have taken the steps outlined here. These steps include installing a SSL certificate on the server from a trusted CA (GeoTrust) that shows as valid in Safari on OSX. Also the http to https redirect has been setup and verified in Safari and FireFox. Addtionally, the plist file's XML has been manually updated to point HTTPS. New installs work on iOS 7.1 without an issue.
However, the program has automatic updates that fail with the message "Cannot install applications because the certificate for .... is not valid".
The update process works like this:
A Plist file exists on the server that contains the version number of the build on the server. The app will download the file and parse it into a NSDictionary then the verison into an NSString. If the version doesn't match the current version then the user is prompted to install updates.
When the user says yes to the prompt a UIApplication is sent the Open URL message with a hard coded download URL that looks like this:
imts-services//?action=download-manifest&url=http://www.example.com/app/Release.plist
On iOS 7.1 the user will receive the message "Cannot install applications because the certificate for example is not valid". This error occurs even thought the certificate is valid. It almost looks like the URL isn't respecing the redirect from the server.
Has anyone else seen this? Is there a work around for it? Or do I have to redeploy the app (with an HTTPS in the hard coded URL)?kkoishi, cskimble, OS 7.1 update forced all software installation services to use the HTTPS protocol instead of HTTP. Here is Apache config that adds certificate support and code for changing links in existing *.plist files automatically: http://cases.azoft.com/how-to-fix-certificate-is-not-valid-error-on-ios-7/
More ideas on Stack: http://stackoverflow.com/questions/20276907/enterprise-app-deployment-doesnt-wor k-on-ios-7-1/22527000#22527000 -
The certificate for the app has been revoked
i'M trying to install plotter plugin for CS5 illustrator it work on lion 10.7.5 after update of 10.8 no longer able to install .message cutting master 2 1.91.pkg can't be opened. you should move it to trash.the certificate for the app has been revoked
Adobe announced someone had hacked their certificates so they were revoking it. Maybe this article will help? http://helpx.adobe.com/x-productkb/global/certificate-updates.html?promoid=KEWEB
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An error occurred searching the certificates for the server. ...
Hi,
I am using DSEE 6.2 in Fedora 7
Each time I access the "Security" tab of my server in DSCC. I get the following error:
"*An error occurred searching the certificates for the server. An authentication error occurred connecting to xxxxx. Check that the User ID and password are correct*"
I need to click the "Click here to update authentication" link in the same tab and enter the User ID and password for the user that create the server. The error will gone for this session but reappear as I start a new session in DSCCThis looks like a known bug. Please log a support case so this can be investigated further
http://sunsolve.sun.com/search/document.do?assetkey=1-1-6537622-1 -
How do I update the driver for the motherboard
HP Pavilion DV6 1105eo
How do I update the driver for the motherboard?Hi alpin68. What component of the motherboard are you looking for drivers for? Here is the driver page for your notebook, perhaps you can find it here.
HP Pavilion dv6-1105eo Entertainment Notebook PC Drivers:
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TwoPointOh
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping! -
Verification Failed. The certificate for this server is invalid
I am trying to backup my iPad to iCloud. I get:
Verification Failed. The certificate for this server is invalid. You might be connecting to a server that is pretending to be "setup.icloud.com" which could put your confidential information at risk.
I am logged onto the wifi at work and I can surf the Internet so the connection is OK.
How do I begin to debug this issue?Hey everyone,
I had this issue for few months already! I have a @me.com mail address, theoretically should be compatible with iCloud, just for some reason, it's not working!!
The mail all work fine on my macbook and iPhone, just the ipad kept showing the error message, the "verification failed".
The internet is wi-fi and it all working fine.
Now here is the solution.
Make sure you got internet connected fine.
Go Setting --> Mail, Contacts, Calendars --> Add Account --> Other
--> Add Mail Address -->
in the description, it will auto showing "Me", don't change it!
Go "Next" -->
in the Incoming Mail Server
Host Name --> Type "imap.mail.me.com"
Then your user name and password
in the Outgoing Mail Server
Host Name --> Type "smtp.mail.me.com"
Then your user name and password
Then next and save it.
This should work, it works for me,
Hope this helps!! -
I tried to update the software for my iPhone 4S, 16 GB to the most recent version (8.1?). I don't know what I was updating from, because I can't access that, but it was whatever was installed on it (I got it about a year ago, so probably 6.something).
It froze, and now won't turn off, or on, or sync with my macbook plus, which is what I have always sync'd it to. (I backed it up and sync'd it right before I tried to update the software.)
Since it originally froze almost 3 hours ago, it shows a white screen with the apple on it and a line underneath. When I try to sync with my laptop, it says it needs me to enter a passcode on the phone, which I can't enter because the screen is frozen. So I'm unable to access the iPhone portion of iTunes.
I have tried to turn it off, with no luck. I have tried rebooting my laptop and syncing, but I still get the same result.
Does anyone know how to fix this?
I really wanted to wait to update the software, but I was having internet connectivity issues for the past 3 weeks, and Sprint suggested updating the phone's software.
Thanks in advance for your help!Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario
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