Looking for SAP business objects technical support

I work for Tractor supply and we have SAP, Business Objects Data integration suite. I am trying to open a case with them for a question about AIX OSlevel compatibility with our version of DI. But I've not been here in a long time and things have changed. Can someone direct me to BO case management?
thank you.

Hi Michael
Support can be accessed at http://support.sap.com. You will need a login to submit an incident. If you don't know what your S-user ID is please contact our customer interaction center. Their info can be found under Help> contact us on the link above.
Hope that helps.
Kristen

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Technical infrastructure required for SAP Business Objects

Hello,
I want to know where I can find information regarding to the technical infrastructure required for the product SAP BusinessObjects.
Thanks in advance for your valuable information.

Hi,
this should get you started
Ingo
BusinessObjects and SAP - Overview
/people/ingo.hilgefort/blog/2008/02/07/businessobjects-and-sap-part-i
Crystal Reports and BI Queries
/people/ingo.hilgefort/blog/2008/02/19/businessobjects-and-sap-part-2
Crystal Reports and BI Hierarchies
/people/ingo.hilgefort/blog/2008/02/27/businessobjects-and-sap-part-3
Crystal Reports and SAP R/3
/people/ingo.hilgefort/blog/2008/03/23/businessobjects-and-sap-part-4
Web Intelligence and SAP BI
/people/ingo.hilgefort/blog/2008/03/24/businessobjects-and-sap-part-5
Web Intelligence - Delegated Search and Delegated Measures
/people/ingo.hilgefort/blog/2008/08/27/businessobjects-and-sap-part-6--web-intelligence-and-sap-bi
OLAP Universe Change Management
/people/ingo.hilgefort/blog/2008/08/29/businessobjects-and-sap-part-7--olap-universe-change-management
Xcelsius Overview
/people/ingo.hilgefort/blog/2008/09/02/teched-las-vegas--are-you-up-for-the-business-objects-community-xcelsius-challenge
Xcelsius, Crystal Reports and Live Office
/people/ingo.hilgefort/blog/2008/09/03/businessobjects-and-sap-part-9--xcelsius-with-crystal-reports-and-live-office
Xcelsius, Universes and Query as a Web Service
/people/ingo.hilgefort/blog/2008/09/04/businessobjects-and-sap-part-10--xcelsius-with-universe-and-query-as-a-webservice
Install Part #1
/people/ingo.hilgefort/blog/2008/09/17/businessobjects-and-sap--installation-and-configuration-part-1-of-4
Install Part #2
/people/ingo.hilgefort/blog/2008/09/17/businessobjects-and-sap--installation-and-configuration-part-2-of-4
Install Part #3
/people/ingo.hilgefort/blog/2008/09/17/businessobjects-and-sap--installation-and-configuration-part-3-of-4
Install Part #4
/people/ingo.hilgefort/blog/2008/09/17/businessobjects-and-sap--installation-and-configuration-part-4-of-4
SAP Authentication
/people/ingo.hilgefort/blog/2008/09/19/businessobjects-and-sap--configure-sap-authentication
Publishing part 1
/people/ingo.hilgefort/blog/2008/09/23/businessobjects-and-sap--publishing-of-crystal-reports-part-1-of-3
Publishing part 2
/people/ingo.hilgefort/blog/2008/09/24/businessobjects-and-sap--publishing-of-crystal-reports-part-2-of-3
Publishing part 3
/people/ingo.hilgefort/blog/2008/09/24/businessobjects-and-sap--publishing-of-crystal-reports-part-3-of-3
XC, CR and LO Part 1 of 4
/people/ingo.hilgefort/blog/2008/10/03/businessobjects-and-sap-part-1-of-4--creating-a-xcelsius-dashboard-on-top-of-sap-bi
XC, CR and LO Part 2 of 4
/people/ingo.hilgefort/blog/2008/10/07/businessobjects-and-sap-part-2-of-4--creating-a-xcelsius-dashboard-on-top-of-sap-bi
XC, CR and LO Part 3 of 4
/people/ingo.hilgefort/blog/2008/10/07/businessobjects-and-sap-part-3-of-4--creating-a-xcelsius-dashboard-on-top-of-sap-bi
XC, CR and LO Part 4 of 4
/people/ingo.hilgefort/blog/2008/10/10/businessobjects-and-sap-part-4-of-4--creating-a-xcelsius-dashboard-on-top-of-sap-bi
Technical Material
/people/ingo.hilgefort/blog/2008/11/19/businessobjects-integration-with-sap-netweaver-bi--technical-material

Looking for a Business Objects Universe built for OIM

My company has Business Objects and Management prefers to do reporting using the BO product. Also adding reports to OIM requires several database changes and a redeploy to push out the label changes, and that causes the skitters with Management. We have a team that is looking at creating a BO Universe for the OIM database, but as you know, a lot of display transformation work is done in the Java WebApp and that would need to be modeled in the SELECTs in the Universe.
Does anyone have a BO Universe already built for OIM?

Rick,
I'm the Internet Technologies Practice Manager for one of Oracle's Managed Partners.
That means I have Collaboration Suite and iAS product stacks under my practice. Responsible for everything from planning through go-live.
You can email me at [email protected] - send some specifics and a phone #. We'll talk.
Thanks,
Dennis

Demo version for SAP Business object server

I would like to try the Business object server to work with Crystal reports. could you please let me know the download link for the latest available version of the BO Server/Web Intelligence /Dekstop Intelligence. Is there any demo version available for me?

Hi,
Crystal reports u can get it for demo but Bo Server, webi u cannot u need to install it or the other thing u can do is to take a remote access form somewhere(on monthly basis at a minimal cost ) and try playing around .

Looking for old Business Objects Library Article C2014432.asp

I have a problem, post November 4th, and have found a pointer to a possible solution, or at least some information. But I cannot find it. The reference was to:
http://support.businessobjects.com/library/kbase/articles/c2014432.asp
That link, of course, no longer works, and brings you here to the SAP forum area. I cannot find the article with any of the available search engines here. Can someone guide me to the current location for the article?

Search here:
https://www.sdn.sap.com/irj/sdn/businessobjects-notes
No login necessary.
Ludek

SAP Business Objects Explorer on top of SAP BW

Dear Experts,
My Requirement:
- Use BO Explorer on top of SAP BW ( no HANA, no BIA ). This is to provide the users a set of related data and they can analyse the way they want.
Question-1:
- What should be the BW data volume that I should keep in mind for BO Explorer to have good performance. My concern is primarily because we don't use BIA or HANA.
Question-2:
- Can BO Explorer directly connect to a BW Infocube/Multiprovider or it has to connect only through Universes
Regards.

Hi,
I will suggest you Go for SAP Business Objects Analysis, edition for Microsoft Office,ity can connect bex query directly & Bw/Infocubes also.
Regarding Performance we can do In BI Itself depends on Business needs,: modelling , extraction, reporting 3 levels in BI .
For more info : Refer Below :
FAQs for SAP BusinessObjects Analysis
Thanks.

Know more detail about the Remote Support Platform for SAP Business One ?

SAP Business One 9.1 is about to release this year and we can see in the feature enhancements that a significant update is planned in the Remote Support Platform for SAP Business One, more commonly known as RSP. Let’s have a quick look what update is planned for RSP in version 9.1:
Enhancements planned in Remote Support Platform for SAP Business One 9.1
RSP is planned to support both SAP Business One on Microsoft SQL Server as well as SAP Business One on HANA Database
RSP Processes and Reports adapted to SAP HANA Database
With this plan RSP will help in the areas of Download, Installation, Go-Live Check, Monitoring, Upgrade and Support for SAP Business One both   on SQL Server and HANA.
But like me (non-SAP B1 Consultant) many of you have the question what is RSP and how it helps in support? Here I have tried to gather all information.
What is Remote Support Platform for SAP Business One?
The remote support platform for SAP Business One is designed to protect a SAP Business One installation by providing automated and remote support in a high-volume business.
The platform monitors the entire SAP Business One environment. By significantly reducing the time between the appearance, identification, and resolution of issues, the remote support platform for SAP Business One minimizes the impact on customer databases and processes.
Some Key Features of Remote Support Platform:
Showing alerts to SAP B1 Admin about the events which require their attention, such as low disk space, database backups, etc.
Incident Reports against the issues identified which require attention of SAP Support
Company Database Backup and Restore options
Regular fixes of Company Database inconsistencies
Check, Download and Install regular updates in SAP Business One
Upload Logs and required files to SAP Support or to Partner Support on regular basis
Some details about RSP Backup Management
Schedule daily, weekly, and monthly backups
Perform differential and full database backups
Back up transaction logs
Back up files to shared folders on a network
System Status Report through RSP
From June 1st 2013, it will be mandatory to install, configure and upload the System Status Report (SSR) from Remote Support Platform (RSP) for SAP Business One in order to receive support for messages of a technical nature (upgrades, performance & crashes, etc).
Database uploads only via RSP
From June 1st 2013 SAP Business One Support will only accept database uploads to SAP via remote support platform for SAP Business One. In certain exceptional circumstances STFP may be used but this will constitute a minority of cases.
Microsoft Windows PowerShell Scripting
In the remote support platform studio, you can create tasks using Microsoft Windows PowerShell scripting. PowerShell enables you to perform remote administrative tasks on customers’ Microsoft Windows operating systems, by providing full access to Component Object Model (COM) and Windows Management Instrumentation (WMI).Some Network Prerequisite for RSP
To achieve the internet connection test, you must allow port 80 for the RSP external communication
Disabling antivirus firewall or add the RSP to the trusted zone of the antivirus
Set the correct proxy
Disabling Windows firewall in the TP_link Wireless Configuration Utility
Want to now More about It Click Here :   Remote Support Platform for SAP Business One

SAP Business One 9.1 is about to release this year and we can see in the feature enhancements that a significant update is planned in the Remote Support Platform for SAP Business One, more commonly known as RSP. Let’s have a quick look what update is planned for RSP in version 9.1:
Enhancements planned in Remote Support Platform for SAP Business One 9.1
RSP is planned to support both SAP Business One on Microsoft SQL Server as well as SAP Business One on HANA Database
RSP Processes and Reports adapted to SAP HANA Database
With this plan RSP will help in the areas of Download, Installation, Go-Live Check, Monitoring, Upgrade and Support for SAP Business One both   on SQL Server and HANA.
But like me (non-SAP B1 Consultant) many of you have the question what is RSP and how it helps in support? Here I have tried to gather all information.
What is Remote Support Platform for SAP Business One?
The remote support platform for SAP Business One is designed to protect a SAP Business One installation by providing automated and remote support in a high-volume business.
The platform monitors the entire SAP Business One environment. By significantly reducing the time between the appearance, identification, and resolution of issues, the remote support platform for SAP Business One minimizes the impact on customer databases and processes.
Some Key Features of Remote Support Platform:
Showing alerts to SAP B1 Admin about the events which require their attention, such as low disk space, database backups, etc.
Incident Reports against the issues identified which require attention of SAP Support
Company Database Backup and Restore options
Regular fixes of Company Database inconsistencies
Check, Download and Install regular updates in SAP Business One
Upload Logs and required files to SAP Support or to Partner Support on regular basis
Some details about RSP Backup Management
Schedule daily, weekly, and monthly backups
Perform differential and full database backups
Back up transaction logs
Back up files to shared folders on a network
System Status Report through RSP
From June 1st 2013, it will be mandatory to install, configure and upload the System Status Report (SSR) from Remote Support Platform (RSP) for SAP Business One in order to receive support for messages of a technical nature (upgrades, performance & crashes, etc).
Database uploads only via RSP
From June 1st 2013 SAP Business One Support will only accept database uploads to SAP via remote support platform for SAP Business One. In certain exceptional circumstances STFP may be used but this will constitute a minority of cases.
Microsoft Windows PowerShell Scripting
In the remote support platform studio, you can create tasks using Microsoft Windows PowerShell scripting. PowerShell enables you to perform remote administrative tasks on customers’ Microsoft Windows operating systems, by providing full access to Component Object Model (COM) and Windows Management Instrumentation (WMI).Some Network Prerequisite for RSP
To achieve the internet connection test, you must allow port 80 for the RSP external communication
Disabling antivirus firewall or add the RSP to the trusted zone of the antivirus
Set the correct proxy
Disabling Windows firewall in the TP_link Wireless Configuration Utility
Want to now More about It Click Here :   Remote Support Platform for SAP Business One

SAP Business Objects Analysis for Office 1.4 on Microfost Office 64-Bit Version

Hello,
Has anyone installed SAP Business Objects Analysis for Office 1.4 SP6 on Microsoft Office (Excel) 64-Bit Version. I am getting message "The launcher was not able to connect Analysis Add-In. Make sure that Analysis Add-In is not disabled by Office Application".
When I activated the Analysis Add-In, I am getting below Error: "Excel experienced a serious problem with the 'analysis' add-in." and it is forcing to disable the add-in and asking to check for if any update is available. It was working fine on 32-bit Excel version.
Thanks,
Ram

Hi Tammy,
Thanks for the response. It is working fine on 32-bit Office version (with OS 64-bit). I checked the compatibility (OSS 1466118 ) and it supports Microsoft 64-bit office version. Just wanted to see if anyone had successful installation.
Thanks,
Ram

Tutorials for starting with SAP Business Objects Explorer: Excel / Crystal

Hello,
we want to start with SAP Business Objects Explorer. I have been searching for tutorials for while without success.
Are there any tutorials or documentation that shows how to work with excel-files as data source or how to upload Crystal reports files (.rpt) to the Explorer?
Thanks in advance for helpful hints.
Best regards,
André

As far as I know the SAP BUsiness Explorer car retrieve data either from a universe or from the SAP BWA. So hat you should be looking for is information on how to set Excel files as data sources for universes.
Regards,
Stratos

BW support level for Installing business object ?

Appreciate if any body can tell me minimum BW support patch level required for Installing business object ?

Hi,
with respect to some fixes and performance i would recommend the following as minimum.
BW: SAP BW7 with EhP1 and SP5
BO: SAP BO XI 3.1 SP2
Regards
-Seb.

Issue for production via SAP Business Objects

Hi all,
I would like to create Issue for production from SAP Business Object. I am using C#.net. I did not find it in DIAPI
Is there any way ????
Issue is urgent
Thanks in advance

Hello Manish,
IT worked for me, you can try it.
SAPbobsCOM.Documents ldoc_RecHdr = (SAPbobsCOM.Documents)oCompany.GetBusinessObject(BoObjectTypes.oInventoryGenExit);
               ldoc_RecHdr.DocDate = Convert.ToDateTime(DTPPostingDate.Value);
                ldoc_RecHdr.Reference2 = txtRefNo.Text;
                ldoc_RecHdr.Comments = richtxtRemark.Text;
                ldoc_RecHdr.DocType = SAPbobsCOM.BoDocumentTypes.dDocument_Items;
                for (int i = 0; i < DataGrid.RowCount; i++)
                    ldoc_RecHdr.Lines.BaseEntry = Convert.ToInt32(DataGrid.Rows[i].Cells[0].Value);
                    ldoc_RecHdr.Lines.BaseType = Convert.ToInt32("202");
                    ldoc_RecHdr.Lines.BaseLine = i;
                    ldoc_RecHdr.Lines.Quantity = Convert.ToDouble(DataGrid.Rows[i].Cells[3].Value);
                    ldoc_RecHdr.Lines.WarehouseCode = DataGrid.Rows[i].Cells[5].Value.ToString();
                    ldoc_RecHdr.Lines.Add();
                if (ldoc_RecHdr.Add() != 0)
                    string error = oCompany.GetLastErrorDescription();
                    MessageBox.Show(error.ToString());
                else
                    MessageBox.Show("Record Inserted Successfully!");

Why Sub Folder for Hyper linked reports in SAP Business Objects

Dear Experts,
We are using SAP Business Objects 3.1, in my organization we already have reports builded for different requirements. Every report has hyperlink with another report. Developer had created separate folder for all these hyperlinked reports.Now, my question is, why he might have created separate folder for these hyperlink reports.
Ex:
Folder1
subfolder
{ report4
report5
report6}
report1
report2
report3
report4
report5
report6
report7
report8
Can you please help me to understand why he had created sub folder for the existing reports.
Thanks,
Kote

Kota,
It all depends on how your security model is set-up and the number of users/groups within your CMS and if any 3rd party security is also used like AD Auth.
The sort answer is, if security is defined properly at a Folder level and NOT at object level then it should NOT have any effect.
Regards,
Ajay

Remote support platform 2.3. for SAP Business One

Hallo,
Am 29.11.2010 wurde die volle Verfügbarkeit der remote support platform 2.3. for SAP Business One (RSP) auf dem Service Market Place veröffentlicht.
Hier in Kürze die Neuerungen:
u2022 Möglichkeit des Hochladens einer Datenbank zum SAP Business One Produkt Support. Damit verbunden ist eine schnellere
Lösungsfindung für ein geschildertes (Fehl)verhalten von SAP Business One
u2022 Eingebauter automatischer Updatemechanismus für RSP u2013 kein zusätzlicher Konfigurations oder Wartungsaufwand nach
einem PL Update der RSP mehr erforderlich
u2022 Möglichkeit esines automatisierten Transfers von SAP Business One Patches direkt zum Kundenserver.
u2022 RSP unterstützt nun auch SSL und STAR TLS für das versenden von Emails, somit können u.a. Googlemail, Hotmail oder
andere bekannte Email Server zum Versenden der Emails benutzt werden
u2022 Das überarbeitete Berichtslayout ermöglicht auf einfache Art und Weise zu erkennen welche Punkte des Berichts Beachtung
verdienen. Auch werden im Vergleich zum zuletzt erstellten Bericht, geänderte Werte in Blau dargestellt
u2022 Möglichkeit mehrere SAP Systemnummern (von Kunden) und Systemtypen (Produktiv-DB, Test-DB, Entwicklungs-DB) auf nur
einer SQL Serverinstanz
u2022 Neue Programwizards für bessere Interaktion der Benutzer mit RSP
u2022 verbesserte E-mail Notifikationen
u2022 und einiges mehr ...
Wir möchten SAP Partner einladen unsere Produktseite zu besuchen um mehr über RSP zu erfahren. Für SAP Kunden ist die Seite leider nicht erreichbar, jedoch ist auch im Kundenportal eine entsprechende Informationsmöglichkeit vorgesehen.
Wie möchten Sie ebenfalls ermutigen, uns Ihr Feedback, Ihre Eindrücke, Ihre Ideen und Anregungen uns für das nächste Release der RSP mitzuteilen.
Mit freundlichen Grüßen
Mario Schönberg

Kevin, 你好。请问我应该如何去下载到这个软件呢。我有一张SBO2007的实施顾问的证书，登录的后，无法可以看到其他的path，但是无法下载RSP。

SAP Business Objects Data Services (free) Trail version!

Hello guys,
I am trying to learn SAP Business Objects Data Services.
After a long search, i couldn't find any (free) trail versions in sap website.
Are there any free trail versions available for Data Services!!, if so please post the link!!
Your help would be appreciated!
Thanks,
Dhee

hmmm... maybe 'recently' was back in Summer 2010 ?
if you are a small to medium enterprise, and are looking to buy, take a look at our offerings over here: http://www54.sap.com/solutions/sme/software/overview.html
Else, if you are an existing customer, with an active support/maintenance agreement and license, please download your software from the marketplace here: www.service.sap.com/swdc
Regards,
H

SAP Business Objects and SAP Business Objects PCM

Hi all
We want to know if is recommendable to have Business Objects and SAP Business Objects PCM installed in the same server, and if is necessary to have a special configuration of the services for both applications?
Thanks in advance

Hi,
You can refer the below link for PCM Install guide:
http://service.sap.com/~sapidb/011000358700000225772009E/FPM75_PCM_InstallGuide_en.pdf
If you are looking for more info related to specific requirements then from the below link select BusinessObjects tab and select PCM category for more guides.
http://help.sap.com
-Noor.

Looking for SAP business objects technical support

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