Looking to activate Creative Suite 2, Acrobat 7, or Macromedia products?

When trying to activate your Creative Suite 2, Acrobat 7, or Macromedia products you may receive an error that the Activation server is unavailable.  As of December 15th the activation servers for these products will be shut down.  The specific affected products are as follows:
Acrobat 7.0
Audition 3.0
Captivate 1.0
Contribute 2.0
Contribute 3.0
Director MX 2004
Dreamweaver MX 2004
Fireworks MX 2004
Flash Paper 2.0
Freehand MX
GoLive CS2
Illustrator CS2
InCopy CS2
InDesign CS2
Macromedia Studo MX 2004
Photoshop CS2
Photoshop Elements 4.0
Photoshop Elements 5.0
Premiere Pro 7.0
The activation server being shut down will not affect currently installed and activated Adobe software.  You will only face this difficulty if you need to reactivate the software.
To remedy this difficulty we have made available a version of these software titles that does not require activation.  For additional details and specific links to the software please see:
Error: Activation Server Unavailable | CS2 products, Acrobat 7 - http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l
Error: Activation Server Unavailable | Macromedia branded products - http://helpx.adobe.com/x-productkb/policy-pricing/macromedia-legacy-activation-error.html
Message was edited by: Jeff A Wright

If you're only seeing the 5 files, and not the missing D4 file or the Extras 2 folder for the Premium version, you'll probably have to contact Adobe. I don't think anyone outside of the company will be able to force the missing files to populate your list.
As for the instructions, I had to read through them a dozen times before I figured them out, myself. They basically tell you to extract all the files *EXCEPT* the one for Disk 1 first, because Disk 1 will automatically run the installer program, and they want the files already unpacked onto your hard drive before you run it.
Now, *I* am having a problem I need help with...I've followed the instructions to the T, and the stupid installer program won't work properly. I run and unpack all the other files first, then I unpack the Disk 1 file and let the installer run, it installs the first disk, then it asks me to insert Disk 2.
Uhm...there *is* no disk 2, it was a downloadable file that I already unpacked, per the instructions.
Obviously, there's details missing from this installation process that I'm not privy to.
I am running Windows 7 Professional 64. Yes, I know it's technically "completely unsupported." Yes, I've had the call center guy tell me it won't work. Yes, I was running it on Windows 7 Professional 64 for a full month without any problems (until I tried to run the program with my internet connection down and it told me I needed to re-authenticate, causing this situation to begin with).
I have also attempted to use this installer package on my Windows XP Pro 32 machine, I'm getting the exact same problem, it asks for a disk that simply doesn't exist.
Also, I'm POOR. Like, scraping to pay the bills POOR. The only reason I have Creative Suite 2 is that it was given to me as a gift a few years ago. Running out and throwing hundreds of dollars at CS6 is absolutely out of the question.
Ideas?

Similar Messages

  • Activation server shut down for Creative Suite 2, Acrobat 7, and Macromedia products

    Effective December 13, Adobe disabled the activation server for CS2 products and Acrobat 7 because of a technical glitch. These products were released over 7 years ago and do not run on many modern operating systems. But to ensure that any customers activating those old versions can continue to use their software, we issued a serial number directly to those customers.  While this might be interpreted as Adobe giving away software for free, we did it to help our customers.
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    The activation server being shut down will not affect currently installed and activated Adobe software.  You will only face this difficulty if you need to reactivate the software.
    To remedy this difficulty we have made available a version of these software titles that does not require activation for Users who have previously purchase the affected software.  For additional details and specific links to the software please see:
    Error: Activation Server Unavailable | CS2 products, Acrobat 7 - http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.html
    Error: Activation Server Unavailable | Macromedia branded products - http://helpx.adobe.com/x-productkb/policy-pricing/macromedia-legacy-activation-error.html
    If the software title you have purchased is affected by the activation server being shut down, but is not available for download in the previously referenced pages, then please contact our support team at http://www.adobe.com/support/chat/ivrchat.html.  Please be aware our support team will not be able to provide assistance for downloading or installing the Creative Suite 2 software.
    System requirements
    Creative Suite 2 software was only designed to run in the following operating environments:
    Mac OS X v.10.2.8–v.10.3.8. PowerPC® G4 or G5 processor
    Microsoft® Windows® 2000/Windows XP. Intel® Pentium® III or 4 processor
    Extraction instructions
    If you are receiving a message to insert disc two please see the following extraction instructions:
    In the English version of the software the file CreativeSuiteCS2Disc2 extracts to C:\Creative Suite\Adobe Creative Suite 2.0\.  CreativeSuiteCS2Disc1 and CreativeSuiteCS2Disc3 both extract to C:\Creative Suite CS2\Adobe Creative Suite 2.0\.
    Please copy the contents of the C:\Creative Suite\Adobe Creative Suite 2.0\ folder to the C:\Creative Suite CS2\Adobe Creative Suite 2.0\ folder and you will no longer be prompted to insert disc two.
    Additional information
    Some Users have reported success getting Creative Suite 2 to install under Windows 7 64-bit.  Please see http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/windows-7-is-n ot-compatible-with-adobe-photoshop/6f1b4955-7166-4b8f-ad9b-5d19150f803f for more information.
    Still facing installation difficulties?
    If you are experiencing an installation issue with the software currently available I would recommend creating a new thread in the Downloading, Installing, and Setting up forum - http://forums.adobe.com/community/download_install_setup.  If you can please make sure to include the following:
    •          What software are you trying to install?
    •          Which operating system are you using?
    •          Was the software previously installed prior to downloading the non-activating version currently available?
    •          What specific error messages are you receiving when trying to install?
    Please also see the original discussion on this topic at http://forums.adobe.com/message/4919014#4919014.

    Hello Jeff.
    EN version is not so eaqual in all with CZ version, I have PREMIUM one, not Standard.
    So I download these EN versions and Acrobat 7Pro separately.
    It look that it works, I have it installed on my presentation laptop. I ussualy work on PC and laptop is for bussines trips mostly.
    When I was working on my PC I found in menu one interesting option. I have installed CS2 in 2010 so it works OK, still in CZ. What I found in menu is called "Licence Transfer".
    I didnt try it because I dont want to loose my activation on PC, but could you please say to me what does this option means?
    Is it possible to copy licence on flash disk and use it on laptop, but it still be in PC also? Or it is only for deactivation, so you will loose it, and after this you can do new activation (which is impossible by server shut down)?
    And one question to the end, if I buy some later version like CS4 or CS5 (from some graphic studio which have one licence to sell-transfer) so do Adobe plan to shut down server too, for CS4, CS5 or after this non user/customer friendly solution (I mean for CS2) will Adobe do some application which we can install on our local PC and this app will say to CSxx "Your licence is OK, just continue in work" ?? --- this would be much better, I think if Adobe do this so it will be the same like no-activation versions in EN only but without so many complains and impacts on your customers.
    Thank you for reply me

  • Re: Activation Server shut down for Creative Suite 2, Acrobat 7 and Macromedia products

    Software : Adobe Encore DVD 2.0 / UK, purchased october 24, 2006
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