Loop audio disappears when dropped into timeline

When I preview a loop, it sounds great. When I drag & drop into the timeline, the loop no longer has any sound. Any suggestions?

You dragged it into the empty area of the timeline, right?
It sounds like you don't have the instrument that this loop uses (the preview is always an audio file, while the loop itself plays on GB's software instruments). What instrument is that supposed to be? Can you create a new software instrument track and use that instrument?

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