Loop choices disappear

Some of the time--not always, and I can't identify anything that changes when it does or doesn't happen--my loop choices disappear to read "zero" when I try to move to the second page of loops in some given category. At that point the category is frozen, and I can only unfreeze it by clicking on another category. Always, the first page of loops is accessible, but when this happens, if I go to the second page of that category, I'm frozen with zero loops. Finally I found that if I use the text list mode for the categories, they are all available. So this only happens when I use the graphic buttons view for the loop choices. Relaunching the program doesn't get them back consistently--rebooting and relaunching doesn't get them back consistently. Sometimes they reappear, and sometimes only for certain categories.
If I should reinstall the program, what are the steps for uninstalling and reinstalling programs on the Mac? I'm accustomed to Windows but don't see anything comparable on the Mac for this.
Thanks,
Steve S.
iMac G5   Mac OS X (10.2.x)  

The v10.26 driver for the iP6700D still has the Paper Source menu under Q&M on 10.6. I can only think that something is conflicting with your installation of the driver. I would trash the contents of the BJPrinter folder, located in HD > Library > Printers > Canon. Then install the v10.26 driver again and see if the menus are present.
There were two versions of printer drivers available for 10.5, v5.8.3 and v10.xx. If you had the version 5 installed and had presets based on this driver, then they will not work correctly with the v10 driver on 10.6. You should Delete these presets and create new ones once you get the Q&M menu appearing on your install.
Final note. You should be posting this question on the Snow Leopard forum. This forum is for Leopard printing and scanning issues.
Pahu

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