Looping after failing Vista/Hotsync - won't stop til battery's dead

have tried hard reset, soft reset, reset while charging to no avail...
condition started after trying several times to Hotsync - got a warning that if I proceeded with reset all data would be lost...hard reset?  proceeded and it's been looping ever since...and I MISS MY TX!    
I've read the support items mentioned about resetting, about malfunction extensions, all over the place, and do not feel I'm getting anywhere.
Went to the two PDA parts sites, they don't help with software problems, which is what I think I have...
Anyone have better ideas??  Thanks in advance.
Marty 
Post relates to: Palm TX

Looping is almost always caused by a software problem.
Be sure you perform the Hard Reset correctly.
To perform a Hard Reset:
While pressing and holding the Power button down, tap and release the Reset button in back and continue to hold the Power button down. When the grey Palm logo appears, you can release the Power button.
You should now see the warning page in about 5 languages. Press the UP direction on the 5-way pad to complete the task. Your Palm will reset itself several times as it re-installs the original programs and erases all your previous data.
Check the operation of the device before doing a HotSync.  If all is OK, the problem may be saved on your computer, and you are reinstalling it with every HotSync.  Solution:
In short:
- hard reset
- locate backup folder under palm desktop folder tree
- rename to backup_old
- sync, select old id. This will bring back PIMs (Calendar, Contacts, Tasks and Memos) but no settings nor programs
- reinstall applications one by one AFTER making sure they are compatible with the target device.
WyreNut
Post relates to: Centro (AT&T)
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