Loose hinge on 30" ACD

Hi,
I just opened up my brand new 30" ACD. I noticed that the foam packing was broken on one side, indicating that it had been handled a bit roughly in shipping. However, the display seems to be OK.
The only problem is the hinge on the stand. My older 23" ACD with the same design has a fairly stiff hinge, permitting it to be set in any position. In contrast, the newer display has a loose hinge and will not hold certain angles (it falls back to a stable resting position.)
Is this normal? Is it something that is trivial to fix? I see there are some set screws on the sides of the hinge, and four smaller ones on the bottom of the clamp holding the hinge in place.
Which ones should I tighten (and should I be concerned about the packing, even though the display seems to be fine, otherwise).
Thanks,
Dan

1. Surf to http://www.lacomputercompany.com/cgi-bin/rpcart/index.cgi?command=dispitem&type= sku&sku=23906 and buy AppleCare for your new 30-inch ACD. Only another $79 for a total of 3 years of coverage. You will sleep better at night.
2. About the screws. Tighten one set about 1/4 turn. See what happens. "Rinse and repeat as necessary."

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