Loose the ringer sound all the time

I have a business that requires me to be notified.  I have had 4 pearl phones in the last 8 months and this continues to be a problem.  I have no faith in this phone, so once in a while I remove the battery to keep the phone operating.  Is that common?

Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
-Griff W.

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