Lose Apple TV wireless connection with latest Apple TV update

I purchased a new IPhone yesterday and tried to set up the Apple Tv software to use the Iphone as a remote. This involved updating to the Latest Apple TV version 2.1. However once I carried out the update the Apple TV lost connection with the Wireless network and displayed an ip address 169.xxx.xxx.xxx . I manually set up the system to the 192.168.1.xxx subnet and the Apple TV showed up in the Router client table but I wasn't able to ping the Apple TV from the router and the Apple TV had no connection to the internet and would not appear in Itunes devices.
I reloaded itunes and reset the Macbook pro etc but no success. I then restored the Apple TV to factory settings and it reconnected on version 1.0 . I then tried a further software update on the Apple TV to 2.1 and once again I lost my connection to the Local wireless network. Same DHCP address 169. xxx etc.
Can anyone help me to either get the Apple TV to connect under 2.1 or tell me if it is possible to restore the Apple TV to the previous 2.0 software which at least gave me the lastest updates without the iphone remote facility.
Apple TV worked fine on Version 2.0
Really getting anger with the continual crashes and bugs on the software updates now.
Mac OS X (10.5.4) MacBookPRO
iTunes version 7.7.1 (11)
Apple TV (2.1)
Appreciate any assistance
regards
Alistair Old

Ok Guys here's what i found.
*1. Disconnected ethernet wired connection, soft reset apple tv.*
ATV Continued to work and kept ip address 192.168.1.10x
*2. Moved Apple Tv unit back to original location and did a power reset.*
ATV Continued to work and kept IP address 192.168.1.10x
Tried movie trailers etc. everything still functional could see in Itunes devices etc.
*3.Power reset router*
ATV Continued to work and still had correct IP address
*4. Powered down all network devices including the Router. then powered up router and brought up all devices individually , bring up the Apple Tv last*
Router DHCP client list showed Apple Tv with IP address 192.168.1.104
Apple Tv network setting showed DHCP ip address as 169.xxx.xxx.xxx
Apple TV could not see internet and I couldn't ping the apple TV from the router
*5. Plugged in the Ethernet cable to Apple Tv and Router*
Network setting on Apple tv instantly changed to ethernet and showed correct IP address 192.168.1.104 from DHCP on Router. Unit burst into life and connected to Internet.
*6. Disconnected ethernet cable from Apple TV.*
Network settings showed wireless network but no information on IP addresses etc just had N/A
Did a soft reset and all parameters appeared and they were now correct with IP address 192.168.1.104. apple tv once again started to work and showed up in Itunes.
7. Final config is Wireless and things seem to be working but it would appear that when I intially set up the apple tv under 2.1 I have to first connect via ethernet to get the apple TV to configure with the correct IP address on the Wireless network otherwise it auto configures with a 169.xxx.xxx.xxx IP address and doesn't appear to be connecting to the network.
Please let me know if anyone else sees the 169.xxx.xxx.xxx address when they initially connect to the wireless network with ATV version 2.1.
I would like to understand whether I have a unique problem or if others are seeing the same thing.
Hope this helps , at least I seem to be able to use 2.1 and the iphone remote facility now , even although I have to mess about with the network setting to start with.
Interested to see what anyone else comes up with
Cheers
Alistair

Similar Messages

How can I resolve the issues connecting to my wireless connection with my Apple tv?

Ive had my Apple tv for about a month now & I still have not even used it for what I actually got it for. It allows me to use the airplay feature with my ipad2. But when I try to use the home sharing feature it never connects with my apple ID. At first I thought that maybe I'm just typing it the wrong way, but then I used the same ID and password to purchase an app on my iphone & it works. It's not my wireless connection because multiple devices connect to it just fine, without any issues. I tried reseting it, that obviously didnt work. I really just dont know what else to do.

you can't rely on airplay mirror some apps support the old in app airtune audio only option if the video app in question does you can do it from the apps settings somehow
if not then you need a airport express which does pretty much what airplay mirror on the Apple TV does but it's a audio only

My apple id is connected with other apple id

my apple id is connected with my mom's apple id and our contacts got mixed
although we use tottaly diffrent apple id's! with two diffrent emails
how to solve this? I had to turn of my icloud for now
do I need to make here a new apple id?

Hi Rawan S.
Thanks for your question. Although you and your Mom have two different Apple ID's (email addresses), it sounds like you are using the same Apple ID for iCloud. You should be able to go into the iCloud settings and sign out of the Apple ID account that isn't yours and then sign in with the Apple ID you want to use for iCloud.
Take a look at the information below and see if it applies to your situation.
Be sure to backup your iOS devices before making any significant changes:
iCloud: iCloud storage and backup overview
http://support.apple.com/kb/PH12519?viewlocale=en_US&locale=en_US
If you do need to delete the iCloud account on one of your devices so that you can add the correct Apple ID, you will be asked if you want to keep the information on your iPhone or iPad. That may be a good idea initially.
Set up your Apple ID for iCloud and iTunes - Apple Support
http://support.apple.com/en-us/HT204053
iPhone, iPad, or iPod touch
When you first set up your device with iOS 5 or later, enter the Apple ID you want to use with iCloud. If you skipped the setup assistant, sign in to Settings > iCloud and enter the Apple ID you’d like to use with iCloud.
In Settings > iTunes and App Stores, sign in with the Apple ID you want to use for Store purchases. You might need to sign out first to change the Apple ID.
iCloud: Change iCloud feature settings
http://support.apple.com/kb/PH2613
In some cases when you turn off an iCloud feature on a device, you can choose to keep a copy of the feature’s information on that device.
Before turning off a particular feature on all your devices, or before turning off iCloud completely, you can archive a copy of your iCloud data on your computer. For more information, see the Apple Support article Archiving or making copies of your iCloud data.
Turn iCloud features on or off
Depending on which device’s settings you want to change, do one or more of the following:
On your iOS device: Go to Settings > iCloud, then tap to turn on or off iCloud features.
Turn off iCloud completely
Depending on whether you want to stop using iCloud on all or only some devices, do one or more of the following:
On your iOS device: Go to Settings > iCloud, then at the bottom of the screen, tap Sign Out
Note: If you sign out of iCloud (or delete your iCloud account), iCloud no longer backs up your iOS data. You can still back up your device in iTunes. For more information, open iTunes, then choose iTunes > Help.
On your Mac: Open iCloud preferences, then click Sign Out.
I hope this information helps ....
- Judy

Dropping wireless connection with Apple Wireless Keyboard

I've got a new bluetooth chip in my iMac from support at my location, a new wireless keyboard and I'm still having issues. Wireless connection dropped 6 times typing this one sentence. Aaargh. I've been busy with this ever since I bought the computer. On irregular intervals (absolutely no regularity whatsoever) the computer loses connection with my Apple Wireless Keyboard. So if I have a new iMac, with a new bluetooth chip and a new keyboard how come this issue is still an issue? It's driving me mad. And possibly the guys at the centre as well.

Hi mvoltage
Do you have any appliances with motors or other mobil telephone devices setup near the iMac?
Both motor flux fields and Cordless Phone Base Stations can and will interfere with the operation of the iMac's wifi and airport signals.
Dennis

Zyxel pk500z router/wireless modem loses wireless connectivity with imac

My iMac loses wireless connectivity with wirelss internet from my Qwest ZyXel PK5000Z modem/router intermittently. Have to constantly reboot the router to allow my Imac and other Mac notebooks nto reconnect to wireless internet connection.

Suggest that you take one or more of Mac laptops down to the coffee place and connect there to check your performance. If you get a good connection there....as I suspect you will...you know the Macs are functioning correctly.
If the Macs perform well at the coffee place, you need to contact the ZyXel support folks for ideas on why the PK5000Z device is requiring constant restarts.
As you might imagine....on an Apple support forum, we are not going to be able to provide much help with a ZyXel product.

Why when I try to login the Itunes Connect with my Apple ID it always says: "Apple ID does not have permission to access iTunes Connect."?

Why when I try to login the Itunes Connect with my Apple ID it always says: "Apple ID does not have permission to access iTunes Connect."?

Look on one of your bank statements and be sure to enter the billing address exactly as it shows on the statement. Some folks forget where they actually get the statement. They put their home address in iTunes/Mac App Store and they actually get the statement at their place of employment or vice versa.

Hi! I sold my Iphone on ebay. The seller wants to connect the Iphone with his Apple ID, but it did not work because it says that the Iphone is already connected with another Apple ID. How can I get rid of this old connection? What do I have to do?

Hi! I sold my Iphone on ebay. The seller wants to connect the Iphone with his Apple ID, but it did not work because it says that the Iphone is already connected with another Apple ID. How can I get rid of this old connection? What do I have to do?

What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT5661
MaggySimpson wrote:
Hi! I sold my Iphone on ebay.
Follow the instructions to remove a device you no longer have.
From here > http://support.apple.com/kb/PH13695?viewlocale=en_US

This iphone is currently linked to an apple id *********sign in with the apple id that was used to set up this iphone...i got this when i connect my iphone to itunes...who can help me???plzzz

this iphone is currently linked to an apple id *********sign in with the apple id that was used to set up this iphone...i got this when i connect my iphone to itunes...who can help me???plzzz

Are you the original owner of this phone? If so sign in with the Apple ID and password you used when you first set it up.
Or did you buy is phone used? Contact the person you bought it from and have him/her correct the problem or refund your money.
You have encountered activation Lock that prevents stolen or lost phones from being activated. As stated the only way around this problem is to have the original owner clear the phone for your use.

Can one apple base be connected to another apple base station with ethernet?

Can one apple base be connected to another apple base station with ethernet?

Yes, it would be called a roaming network.
See the Roaming network here:
http://support.apple.com/kb/HT4260

Has ayone experienced any problems withe latest apple tv update

who has experienced problems withe latest apple tv update???

Welcome to the Apple community.
There are always a few that experience some problem or other after an update. Exactly what problems are you having please.

Hello my name is leandro from months ago and am trying to connect with my apple id but informs me that it is wrong and I can not buy or upgrade my mac from the official website of apple can go with my ide but can not get response technical support'm from

hello my name is leandro from months ago and am trying to connect with my apple id but informs me that it is wrong and I can not buy or upgrade my mac from the official website of apple can go with my ide but can not get response technical support'm from Argentina someone could help me

Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

FaceTime cannot connect with my Apple ID or make a new connection.

I have a problem with Facetime on my MacBook Pro. It shows my camera okay, but cannot connect with my Apple ID or make a new connection. Just get an error message that reads "Could not sign in. Please check your network connection and try again." But I'm still connected to the internet and I can still access the iTunes Store with my Apple ID. Any ideas?

Yes Susan,
I changed my DNS settings to 8.8.8.8 and was then able to sign in to Facetime using my Apple ID. Apple then sent me an email verifying my email address, and all was good. I then changed my DNS settings back to normal and Facetime works completely fine.
You can find your DNS Settings in your Network Preferences, then click Advanced at the bottom right, then click on DNS from the tabs at the top.
Hope that helps

Which "Hands Off"- rules prevent iTunes and iMessage to connect with my apple ID data?

I think I've got a problem with my "Hands Off!" rules on my MacBook Pro with Mavericks 10.9.3.
I can't connect with my Apple IDs in the programms iMessage and iTunes Store. I just had a similar problem with my App Store: there where rules responsible for the problem, which names weren't apparently related to "App Store".
Do you know which "Hands Off!" rules have to be switched off/turned on?
Thank you very much!

Hi,
If you have a utility called Hands Off then I would use their web site.
9:34 pm Friday; May 16, 2014
 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

HT1515 I've lost my wireless connection with light flashing amber, I've unplugged router and modem and pressed reset button on airport extreme

Any suggestions on retreiving wireless connection with airport extreme, have unlugged power to all sources and pressed reset button on router, still amber flashing light

Hello ebulloc,
It sounds like you are getting the flashing amber colored light and cannot connect to the internet with it. According to this article:
AirPort base stations: About AirPort base station status lights (LED)
http://support.apple.com/kb/ht4600
Flashing amber
Startup is complete, but the Wi-Fi base station has detected a condition that requires your assistance. To resolve flashing amber status light conditions click here to learn more. Launch AirPort Utility to find out what conditions are being reported.
This article should lead you to a resolution:
Wi-Fi base station: Understanding and resolving a blinking amber status light
http://support.apple.com/kb/TS1589
Thank you for using Apple Support Communities.
Take care,
Sterling

Lost wireless connection with mx860

i lost my wireless connection with my mx860 - please help, i have tried it all
thank you

Did you solve your printer connection problem? I have the same issue. When I first turn the system on, it is connected. But after a short time (a few minutes?) it loses connection between Mac and printer, even tho both are connected to my WIFI. I have to turn the printer and and off to reconnect it to the Mac. Very frustrating. I have checked Netgear, Printer and Mac settings and can't find any explanation.

Lose Apple TV wireless connection with latest Apple TV update

Similar Messages

Maybe you are looking for