Lose color with canopus 300 converter from computer to TV

I have a new Sharp 15 in TV to use with FCE so I can see my movie on an analogue TV and edit color appropriately. The TV works well as a stand alone or when connected to a deck. But when I connect the Canopus advc-300 converter to my computer and put my FCE movie through the converter to the TV, I lose yellows and greens in the signal bar and throughtout the movie. I know it is not the TV causing the problem. So I am guessing my settings are not right on the converter. The Canopus help site is down because of some sort of transfer to Grass Valley and has been down for several days. Does anyone use this converter and know what I am doing wrong? Any help would be much appreciated
Imac G5 Intel   Mac OS X (10.4.8)  

Yes, I have the manual and have been trying to make sense of it.
All dip switches were off, but I took your advice and turned on the 7.5 IRE.
Yes, it is in Digital mode and has been. When I hold it down for 3 seconds I get the bar code with no yellows or greens. Then the movie does not start, just the bar code. So I toggle that off and try again and the movie does not play on the TV screen.
I have the Easy Set up for out to DV converter. I am using a component cable and red and white cables for audio.
I always turn the converter off before I do anything.
3D processing and 3D noise reduction light up only if converting from analogue to digital, so that never lights when in DV mode.
It worked a day ago with the lousy color but then I thought it was my TV, but checked the TV out with cable input and with a deck and a DVD I had made and it is fine, the color is good.
So I deleted my recent FCE preferences from my Library, restarted and am in the fix I am in now.
I appreciate your advice, but no luck so far. Any more advice would be very much appreciated.

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