Lose contacts after updating to IOS 7.1
contact disappear from list no rhyme or reason since downloading IOS7.1 to an IPhone 4s. Need help to stop this
Hi virginia297,
Welcome to the Support Communities! Did you lose one contact or all of them? The article below provides some troubleshooting steps. I've highlighted two common steps for you. Click on the link below for more detailed information:
iCloud: Troubleshooting iCloud Contacts
http://support.apple.com/kb/TS3998
If you're using iOS 7, quit and restart the Contacts app on your iOS device:
Press the Home button twice to see preview screens of the apps you have open.
Find the Contacts preview screen and swipe it up and out of preview to quit the application.
Tap the Home button to return to your Home screen.
Wait a minute before reopening the Contacts app.
Turn iCloud Contacts off and back on:
Tap Settings > iCloud.
Turn Contacts off. Choose to delete data only if your data exists at icloud.com/contacts and on one or more of your devices. Otherwise, choose Keep Data.
Wait a few minutes before turning Contacts back on.
I hope this information helps ....
- Judy
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Howevr, if you are facing the same issue than for this issue, you may need to call our AppleCare technical support team. A technical Advisor will be able to tell you about Apple's complimentary and fee-based support. The technical Advisor can also assist you in determining what option might be most helpful to you in this case.
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Lower right. The downward arrow pointing into the horizontal brackt that looks like
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My suggestion:
Reset your device: Settings>>General>>Reset>>Reset All Ajustments.
It will restore to all company ajustments, but it will not delete anything at all.
After that, do not Sign In Facebook, I see many people got problems after Sign In Facebook.
In my device, I do not fill last names, I just fill names in "First Name".
Another question: Are you sync your contacts with Outlook or iCloud? I have suggested another one to do not sync with Outlook and, in iTunes:
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2. open Information and unmark the "Sync Contacts With". roll down the page and, in "Advance" field, unmark everything.
3.Sync your device again.
It probably will help you.
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http://support.apple.com/kb/HT5818:
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Contact the previous owner as soon as possible and ask them to erase the device and remove it from their account. For complete instructions, read how to remove a device from a previous owner's account.
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