Losing ability to download on iMacs.

We have a strange problem here at work. We have a combination of iMacs and PCs and we're having network issues with the iMacs. On the iMacs anytime someone tries to download a larger file (i.e. tries to watch a video on Apple.com) it downloads about 200MB and then loses the ability to download for a few hours. It doesn't loose connection just losses ability to download anything. Waiting a few hours or changing the IP address will bring back the ability to download but will have the same issue if you try to download a large file again. Small files are fine. We can surf the web all day without issue. The PCs have no issue at all.
Ideas?
Thanks!

Please read this whole message before doing anything. This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it. Step 1 The purpose of this step is to determine whether the problem is localized to your user account. Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up guest users” (without the quotes) in the search box. Don't use the Safari-only “Guest User” login created by “Find My Mac.” While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin. Test while logged in as Guest. Same problem? After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it. *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing. Step 2 The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows: 
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
 Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. *Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

Similar Messages

  • Is there a separate download for iMac.  I bought and downloaded what I thought was the right download but it is not working and feel it might be a windows version.  How doe I get it right

    s there a separate download for iMac.  I bought and downloaded what I thought was the right download but not working and feel it might be a windows version.  How doe I get it right

    Check the link below for requirements and instructions for upgrading to Snow Leopard (10.6)
    http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard

  • How can I download my iMac iTunes library to an external drive and reload the library to iTunes on a PC?

    How can I download my iMac iTunes library to an external drive and reload the library to iTunes on a PC?

    Hi Niel.  Can you be move specific for those of us not tech savy?   1 - Can you provide steps to back up the library?  2 - How do you organize the library?  3 - When you move the entire iTunes folder, does it include iTunes paid for music along with downloaded music from CDs?  Thanks

  • Lost the ability to download or play songs from iTunes match service ?

    Around 24 hours ago lost the ability to download or play songs from iTunes match service. (iPhone and iPad work) But mac and pc doesn't ? Have downloaded iTunes update and have tryed restaring iTunes

    Hello, Chris3198. 
    Thank you for visiting Apple Support Communities. 
    I see you experiencing issues with iTunes Match on your computers but not on your iOS devices.  I would recommend going through the troubleshooting steps in the articles below.
    iTunes Store: Troubleshooting iTunes Match
    http://support.apple.com/kb/ts4054
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Cheers,
    Jason H. 

  • HT1386 The laptop I originally synch'd my iphone 4s with is broken and cannot retrieve any files. How can I sync the phone with a new laptop without losing all my downloaded music and apps already installed on my iphone?

    The laptop I originally synch'd my iphone 4s with is broken and cannot retrieve any files. How can I sync the phone with a new laptop without losing all my downloaded music and apps already installed on my iphone?

    If the answer to the above question is "yes", FIRST, set up a backup of your new computer before you do anything else so the next time your computer breaks you will not be in the same situation. Backup solutions are numerous and inexpensive, and there is absolutely no excuse in the Third Millennium not to have one.
    Then see this tip: https://discussions.apple.com/docs/DOC-3141

  • HT201272 I spend a considerable amount of time in Asia and am finding the ability to download previous purchases now shown on my iCloud account.  Music appears fine and most movies are OK but I have problems with all music videos included with album purch

    I am finding the ability to download previous purchases now shown on my iCloud account to be difficult.  Music appears fine and most movies are OK but I have problems with all music videos included with album purchases.  Any ideas?

    Phillip_dc wrote:
    Firstly, I purchased my first iPhone a few years ago, since then there have been a lot of apps released, a lot which I downloaded for free, tried and deleted from both my phone and my iTune 'Apps' Panel. What bothers me is when I do get a new iOS device, iPad and/or iPhone 5, and I don't want to just copy the back-up of my current iOS device to the new one, then to get the apps I want I will have to scroll through countless useless 'trash' applications in my purchase history to 'cloud download' the ones I want.
    Just sync the apps you want from your computer. You don't need to redownload them directly on the iPhone Purchased list.
    Will Apple be employing such a feature, a 'permanently delete/un-purchase' feature?
    Dunno.
    Send suggestions here -> http://www.apple.com/feedback/

  • Ability to download full size originals from web gallery.

    Unlike the pros that sell their stuff online and are concerned about people downloading usable photos, I shoot a lot of community and family events and would like a way to allow folks to download full size printable photos from the web gallery. This would keep me from getting hammered for printable files, which of course are larger than the email attachment limits for most people and thus require a sneaker-net or snail-mail delivery.
    Specifically, I'd like to see a gallery similar to what we have today, with thumbnails zoomable to larger pics that are still web quality. These larger pics would have a link on them to allow downloading of a full size printable image. All of this would preferably be generated and uploaded automatically using the gallery generation interface we have today.

    Dave,
    I imagine that one issue that would have to be dealt with would be some kind of protection scheme. I post galleries on PBase, but not my higher-resolution "originals". PBase does, however, have a two-tiered protection scheme, password-protection, and non-public protection, so that if you post high-resolution files you can do so without the fear of people downloading them without some kind of permission. A lot of copyright marks can easily be cropped and, with a high enough resolution file, can be used without the info for print or whatever.
    Anyway, you might want to include some kind of protection with the ability to download high-res files.
    Tony
    Tony Long, Enthusiastic Amateur Photographer, Canon Gear, Pentium Duo 2 Core, Win XP
    Tony Long Photos on PBase

  • HT1338 There is a lot of talk about the Java security issues and the ability to download a patch fix, do i need to do this or will software update pick this up for me?

    There is a lot of talk about the Java security issues and the ability to download an apple patch fix, do i need to do this or will software update pick this up for me?

    Thanks for that, how do I establish if I have Java installed as on Safari preferences it indicates the following
    Web content - Enable Java
                        - Enable JavaScript

  • Ability to download Spool into Excel

    Hi,
    I have a requirement that the ALV report needs to be run in background with ability to download spool into excel .Can anyone please help in this regard.
    Many Thanks,
    Sharath

    Hi,
    First check whether the status of the job is Completed or Cancelled.
    WHILE 1 = 1.
    * GET THE JOB STEPLIST WHICH HAS THE SPOOL NUMBER
        CALL FUNCTION 'BP_JOB_READ'
          EXPORTING
            job_read_jobcount           = w_jobcount
            job_read_jobname            = w_jobname
            job_read_opcode             = '35'
    *   JOB_STEP_NUMBER             =
         IMPORTING
           job_read_jobhead            = wa_jobhead
         TABLES
           job_read_steplist           = i_jobsteplist
    * CHANGING
    *   RET                         =
       EXCEPTIONS
         invalid_opcode              = 1
         job_doesnt_exist            = 2
         job_doesnt_have_steps       = 3
         OTHERS                      = 4
        IF sy-subrc  0.
    *      MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
    *              WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
        ENDIF.
    * IF STATUS OF JOB IS COMPLETED(F) OR CANCELLED(A)
    * READ THE JOBSTEPLIST & GET THE SPOOL NUMBER
        IF wa_jobhead-status =  c_a OR wa_jobhead-status = c_f.
          READ TABLE i_jobsteplist INTO wa_jobsteplist INDEX 1.
          CHECK wa_jobsteplist-listident  space.
          w_spool_number = wa_jobsteplist-listident.
          EXIT.
        ENDIF.
      ENDWHILE.
    Use FM "RSPO_DOWNLOAD_SPOOLJOB".
    Best Regards,
    Sunil.

  • Flash Player won't download on iMac

    I am trying to update my Flash Player but I just go round and round the two Adobe download sites in a circle. Nothing happens when I click the download button.
    iMac (2011), Mavericks OS 10 9.1
    Existing Flash player version 11.9.900.170
    New version offered by the Adobe site: 12.0.0.38
    Safari Version 7.0.1
    In Mavericks > System Prefs > Flash Player > Advanced I have checked "Allow Adobe to install updates (recommended)"
    In Mavericks > System Prefs > Security & Privacy > Firewall, the Firewall is turned OFF.
    In Safari > Security > I have checked "Enable Java Script" and
    I have checked "Allow Plugins. In "Manage Website Settings", under "Allow subsites to use this plug-in with the settings below", and "Currently Open websites", get.adobe.com is "Always Allow".
    The Problem:
    I have visited:
    http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html
    which confirms my present version of Flash Player. I press on:
    "Download Adobe Flash Player page by clicking here."
    That takes me to:
    http://get.adobe.com/flashplayer/
    but when I press the big rectangular orange button "Install now" I am sent to:
    http://www.adobe.com/uk/
    which is promotion for the Cloud. At the bottom is "Downloads" and a button "Adobe Flash Player". Pressing that button takes me back to:
    http://get.adobe.com/flashplayer/
    So I am going round in circles with no error message to tell me what is wrong.
    I got the same result when running Mountain Lion (OS 8), now also in Mavericks
    I need to use another application that requires the current version of Flash Player. What a nightmare!
    Any ideas please?

    Hello,
    Welcome to Adobe Forums.
    You may download Adobe Flash Player 12 offline installer from here : Flash Player
    Thanks,
    Vikram
    Adobe Support

  • Ability to download folders/multi files from the file portal.

    It would be nice to be able to multi select files and especially be nice to be able to select folders in the file portal to restore the entire tree structure under a folder (like a users profile folder).   Seems like it should be doable.  thanks.

    Dave,
    I imagine that one issue that would have to be dealt with would be some kind of protection scheme. I post galleries on PBase, but not my higher-resolution "originals". PBase does, however, have a two-tiered protection scheme, password-protection, and non-public protection, so that if you post high-resolution files you can do so without the fear of people downloading them without some kind of permission. A lot of copyright marks can easily be cropped and, with a high enough resolution file, can be used without the info for print or whatever.
    Anyway, you might want to include some kind of protection with the ability to download high-res files.
    Tony
    Tony Long, Enthusiastic Amateur Photographer, Canon Gear, Pentium Duo 2 Core, Win XP
    Tony Long Photos on PBase

  • I lost the ability to download and view video on my mac, how do I restore this functionality?

    I lost the ability to download and view video on my Mac. How do i restore that functionality?

    One of the following steps should help.
    1. Install Adobe Flash Player.
        http://get.adobe.com/flashplayer/
        Restart
    2. Are Plug-ins Enabled?
        Enable Plug-ins
        Safari > Preferences > Security
        Web Content:
        Click in the box for "Enable Plug-ins".
    3. Check  whether you are currently  in  YouTube HTML 5 trial.
         http://www.youtube.com/html5
        At the bottom  left of the page  uncheck the box for
       "You are currently in the HTML5 trial".
    Best.

  • I was looking to purchase an album from the store but it says partial album despite all tracks appearing to be present and there is no price or ability to download....

    I was looking to purchase an album from the store but it says partial album despite all tracks appearing to be present and there is no price or ability to download....

    Hi,
    Please try this: https://www.mozilla.org/en-US/firefox/new/

  • Feature Request: Ability to download response PDF forms in mass

    I noticed that after receiving a response in formscentral I need to go to each responce so get a saved copy of the PDF form. It would be great to the ability to "CTRL" select which files you wanted to download or the ability to download all response received as indivdual PDF forms. I guess it would even be helpful if you could download them all and receive it as once massive PDF file that could be sorted through after the fact.
    I'm really liking FormsCentral so far and can't wait to see what additional features are coming.
    Thanks!

    Hi;
    We do have a "Feature Request" form where you can vote on popular existing ideas (this one is listed) or add a new one of your own:
    https://adobeformscentral.com/?f=XnF-KJVCovcEVQz9tZHYPQ
    Thanks,
    Josh

  • Ability to download the whole dashboard page into MS Excel or powerpoint

    Folks,
    i think this may be unique requirement or may be someone tried it,
    from the Out of Box functionality, we only have ability to download the each report on a page to a MS Excel or power point
    but i am looking on how to implement the functionality of downloading all the reports in the page/or the whole page itself into excel or powerpoint using click of button as we do have download into pdf/html versions.
    i tried to hijack the existing pdf/html code, but did not work
    any ideas/suggestions if this can be implemented or code that i can use
    Thank You
    Kumar

    Hi friend,
    you must use BI Office for that. To install it, log on Presentation Service with your user, click 'More Products' -> BI Office. Install it, and the, open excel or powerpoint. You will have a new menu where you can download reports as you are in Presentation Service.
    Regards.
    Edited by: Hammett81 on Jul 30, 2010 9:16 PM

Maybe you are looking for

  • Ipad mini apps do not have X to delete

    With IOS 8.2.1 and 8.2.2 installed, when I hold on apps they do shake but no "X" appears on any of them to delete. Tried Settings Accessibility, it is green for apps deletion. What is wrong?  Thanks

  • Deciphering system.log to diagnose a network problem

    ok here goes, about a week ago my old d-link router (DI-624+) just died, wouldn't turn on or anything, so off i went to get a new one, got a new d-link since other than dying (after like 3 years i should add) it had been pretty reliable. set it up an

  • Camino Bookmarks Almost Every Site Visited

    Today I noticed that Camino (version 1.6.7) keeps saving automatically almost every website I visit as a bookmark. I don't want this. I want to be able to choose which site to bookmark, as I have in the past. It may have started happening weeks ago o

  • HT1531 netflix requires intel based, but I have a power PC (old power book G-4) are there any work arounds?

    I have an older Power book G-4 with 1.67 GHz powerPC G-4 mac osX 10.5.8 but cant get Netflix to work as they require an Intel based  to work Are theere any work arounds for this, as this used to work but Netflix requires an Intel based system now Hel

  • RE:TNSPING is hanging

    Hello all! I've started the listener on my server but when i tnsping on the server, it attempts to connect forever. No error msg is displayed. Meanwhile, i can connect into sqlplus on the server. I've realised the listener is stopping as soon as i st